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Danny Oliveira
San Diego State University
SUMMARY OF LEARNING
SUMMARY OF LEARNING
a job that was more difficult and less rewarding than I could have imagined, I
came to the realization that my true passion was in the satisfaction of
facilitating students holistic development in higher education. It would take
some financial sacrifice to return to college after so many years but I can
now honestly say that it was absolutely the right decision. In reality, my
decision to leave student affairs after my time in San Jose is a decision that I
have regretted for some time now. But alas, I am back on track and about to
reestablish my career in student affairs.
I am completing this program with greater determination, knowledge,
understanding, and passion for facilitating student success. In the following
pages, I will summarize my mastery of the ten program learning outcomes
(PLOs), how I have met my personal and professional goals, and describe my
post-graduation plans. I will describe my overall learning and development
and demonstrate my readiness to finally earn a masters degree in
Postsecondary Educational Leadership in Student Affairs.
Mastery of Program Learning Outcomes (PLOs)
PLO 1: Theoretical Foundations
The first program learning outcome (PLO 1) is to articulate the theoretical
foundation of student affairs in postsecondary education. Although I have several years of
practical experience as a student affairs practitioner, my work was never based on any formal
theoretical foundation. I had my own informal theories about students and their development,
but it wasnt until I returned to the program and began to study leadership theory in my first
course, ARP 610: Educational Leadership that I began to fully grasp the research behind some of
the characteristics of successful leadership that I had observed in others and even in myself.
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Bolman and Deals four organizational lenses of structural, political, human resources, and
symbolic frames gave me new understanding of the nuances of various leadership styles that I
had observed. I had some surface level exposure to Kouzes and Posners Five Practices of
Exemplary Leadership but never to the depth that I explored this approach in this course. The
application of these leadership theories in the Leadership Challenge Consultation Group
Project in ARP 610 and the opportunity to observe some of the theories in practice and
approaches to leadership in the Observation and Analysis of Postsecondary Educational
Leadership in ARP 610 were key experiences where this PLO was achieved. The following
semester in ARP 621: Theoretical Foundations of Student Affairs was a much deeper look into
the theories that inform our profession. I was somewhat familiar with Astins Student
Involvement Theory from my previous courses over a decade ago and from practical and
anecdotal experience with student development, but the depth of the various student
development theories and identity development theories that I learned made this my favorite
class in my last two years in this program. I will now be able to refer to theory when presented
with scenarios where aspects of developmental tasks or identity development are presented in
students with whom I interact.
PLO 2: Application of Theory to Practice
The second program learning outcome (PLO 2) is to identify how learning
and development theories can be implemented in daily practice within student affairs in
postsecondary education. The best example of my experience with this program learning
outcome was demonstrated through the Applying Student Development Theory to Students
Experience project in ARP 621. An example of a theory that I used in this project was Torres
Bicultural Model of Hispanic Identity Development to describe my adopted
students identity as a Mexican-American attending a predominately white
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The sixth program learning outcome (PLO 6) is to identify ethical leadership issues in
student affairs in postsecondary education and propose solutions and strategies to address these
issues. Opportunities to address ethical issues were very limited in the first year of the program.
However, in ARP 622 and ARP 623, we discussed various ethical considerations. I learned some
of the foundations of ethical thinking such as autonomy, nonmaleficence, beneficence, justice,
and fidelity that are reflected in professional codes of ethics for student affairs, counseling, social
work, and other helping professions. Ethical challenges in counseling and student affairs such as
confidentiality, informed consent, and boundary issues such as dual relationships between
students and staff were addressed in ARP 622. We examined and addressed ACPAs Ethical
Principles & Standards in ARP 622 and Ethical Professional Practice was among the
Professional Competency Areas for Student Affairs Practitioners published by ACPA and
NASPA in ARP 623. The Sticky Situations assignment in ARP 623 was an exploration of an
ethical dilemma or a situation with conflicting principles. I described a conflict between a staff
member and an administrator that resulted in the dismissal of an employee under dubious
circumstances and the negative effects that students who were served by this program
coordinator were left to deal with in the aftermath of this sticky situation.
PLO 7: Outcomes-Based Assessment
The seventh program learning outcome (PLO 7) is to engage in meaningful outcomes
based assessment of collaboratively designed student learning and development programs and
initiatives. Our second year course, ED 795 A & B Seminar: Investigating and Reporting Issues
in Education is a year-long project directly related to outcomes-based assessment. Assessment is
becoming an increasingly important factor in most (if not all) student affairs programs. It is an
emerging skill that I am fortunate to learn from a leading expert in her field, Dr. Marilee
Bresciani. I regret the choice of program that my team selected at the beginning of the year after
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our originally targeted program to assess decided not to participate in an assessment at this time.
The coordinators of this new initiative on campus, Arts Alive SDSU, requested the support of an
assessment team to enhance the development of this emerging program. Regrettably, it has not
been a good fit for this sort of outcomes-based assessment. The lack of clearly defined student
learning outcomes has led to some frustration for our group. It has been quite difficult to design
valid and reliable assessment instruments for our project. Consequently, I can attest that I am in
emerging mastery of this particular program learning outcome. I see this as a missed
opportunity to gain a valuable skill that I can apply in the future. Although our project has not
been ideal, we have been exposed to outcomes-based assessment and I will be able to collaborate
with others in the development of assessment projects for student affairs programs in which
measurable student learning outcomes can be designed and properly assessed.
PLO 8: Access, Equity, and Learner Success
The eighth program learning outcome (PLO 8) is to articulate and apply the foundational
principles of access, equity and learner success in postsecondary education. This outcome
represents one of my strongest areas of learning and growth. I have had multiple experiences
related to access, equity, and success during these two years as well as my own lived experiences
described in My Place at the U digital story from ARP 620 and my Personal Cultural Narrative
in ARP 747. My adopted students experiences in Applying Student Development Theory to
Students Experience project in ARP 621 addressed some of the potential obstacles to his
success such as being an economically challenged, first-generation college student from an
ethnic background, and his status as a transfer student who commutes to campus and the role that
his involvement in his Latino-based fraternity has resulted in a great deal of success in
overcoming potential obstacles. My internship experience in ARP 760 was with the Commuter
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Resource Center, serving a student demographic with particular obstacles to access, equity, and
learner success because of their relatively limited engagement with the campus community
because of reduced time spent on campus. All of my out-of-class artifacts and graduate
assistantship working experiences have been related to this outcome. At SDSU Career Services, I
surveyed departmental internship programs across the campus and found inequities in the
accessibility for an internship experience for many students on this campus. At SDSU EOP &
Ethnic Affairs, I work with the Guardian Scholars Program designed to facilitate access to a
college education for former foster youth and unaccompanied homeless youth and enhance their
learner success during their undergraduate career. At UCSD, I designed an Inclusive Language
campaign for John Muir College that addresses the use of equity-minded language to promote
equity and inclusion of all campus community members through the awareness of common
words or phrases that may be unintentionally offensive to people or identities that may be
excluded by the use of these terms. My attendance at Dr. Shaun Harpers Succeeding in the
City lecture was a great opportunity to learn to use anti-deficit thinking for students from
perceived disadvantaged circumstances. Observing the factors that lead to their success against
the odds rather than the statistics that only highlight the negative aspects of their environmental
factors was a refreshing perspective to consider for the access, equity, and student success of
male students of color from urban communities. At the NASPA Multicultural Institute and the
NASPA Western Regional Conference, I chose to primarily attend educational sessions related to
this learning outcome because I am seeking a career in EOP or TRIO programs.
PLO 9: Research to Practice
The ninth program learning outcome (PLO 9) is to apply research to practice in an area
of specialization within student affairs in postsecondary education. I had various opportunities
to apply research to practice in many of my courses including the use of leadership theories in
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the Leadership Challenge Consultation Group Project in ARP 610, student development and
student identity theories in Applying Student Development Theory to Students Experience
project in ARP 621, counseling theories in the Counseling Session Practicum in ARP 622, and
student engagement theories in the Assessment Plan for Arts Alive SDSU in ED 795 A & B. Dr.
Harper described his research groups example of their research to practical applications at high
schools in New York City. An educational session that I attended at NASPA Western Regional
Conference addressed a grounded theoretical study regarding sexual relations and the
incongruence with assumptions underlying laws, policies, and programs that do not match lived
experiences when it comes to consent for sexual relations.
PLO 10: Communication Skills
The tenth program learning outcome (PLO 10) is to communicate ideas and concepts
effectively in written and spoken word. Every course in this program involves communication
skills in writing. My writing has improved considerably since my first graduate course in 2002.
A large factor in my inability to complete the program within two years of beginning in 2002 was
my complete lack of confidence in my writing and the tremendous anxiety I experienced related
to writing term papers for every course. Writing was not a significant component of my
undergraduate degree in Kinesiology as this discipline involves kinesthetic learning to a great
extent. I had several opportunities to make oral presentations in most classes as well as my
assistantship with Career Services for the Internship Summit and iExchange workshop
luncheons. I expanded my skills in communicating through publications such as the online
iExchange newsletters for Career Services and Guardian Scholars newsletter. The #Not at Muir
inclusive language campaign at Muir College has involved multiple publications including static
cling stickers, large posters all around the college, as well as social media marketing through
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Facebook, Instagram, and other formats using the hashtag (Not at Muir). I also developed social
media marketing and promotions for the Environments in Motion lecture series at Muir College,
Commuter Life at SDSU, and Guardian Scholars at SDSU. I learned a new skill of video
production for the My Place at the U digital story and Disadvantaged Student collaborative
digital story from ARP 620.
The various experiences that I have encountered related to coursework, work experience
in my graduate assistantships and my internship experience, and professional development
experiences outside of the classroom have collectively prepared me to master all ten of the
program learning outcomes. As I have described, I have mastered some of these outcomes to a
greater degree than others but I have described various ways in which I have demonstrated
mastery of each of these program learning outcomes. As a life-long learner I will continue to
build upon the education that I have accomplished thus far. My Professional Development Plan
from ARP 623 outlines specific ways in which I plan to build upon my knowledge, skills, and
personal development. I will continue to evolve and progress towards greater levels of mastery
of these learning outcomes as well as other aspects of my career in student affairs.
Achievement of Professional and Personal Goals
In addition to the achievement of the program learning outcomes, my
experiences in this program have also enabled me to accomplish my
personal and professional goals that I identified at the beginning of the
program in Fall 2013 and later refined and revised after my first year of
learning.
My first professional goal that I identified was - The expansion of my
professional network with my classmates in this cohort as well as with other professionals that I
interact with. I later expanded this goal to include the expansion of my network with current
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professionals in student affairs as well as other graduate students besides those in my specific
cohort. I expanded this goal of expanding networks to include my extended network of
professionals across the country in my fraternity and the intentional use of social media
networking to further expand my sphere of influence and opportunities to make meaningful
connections with professionals for mutual benefit. Some of the ways in which I have met this
professional goal include the relationships that I built with classmates such as Cameron Eaves
and Chelsea Winer as well as professional staff in the department for Student Life and
Leadership at SDSU where I completed my internship for ARP 760. This is the department for
which I worked as an Assistant Coordinator for Fraternity and Sorority Life. The scope, staff,
and even the location of this department has changed considerably since I was a staff member
here. This served as an opportunity to reconnect with the senior leadership of the department
including the Director and Associate Directors. It was an opportunity to develop new
relationships with my supervisor Melissa Gonzalez, as well as other Student Life Advisors in this
department. Likewise I have developed new relationships as well as rekindled relationships with
staff at both of my assistantships at SDSU in Career Services and in EOP & Ethnic Affairs.
Classmates with whom I have developed relationships include Brandi Tonne, Walter Torrance III,
Chris Dela Cruz, Kristen Ryan, and Simone Hidds. The professional staff in both of these
departments are valued colleagues that I continue to communicate with regularly. The various
collaborative projects in most of my classes have provided opportunities for relationship building
as well but none like my assessment team in ARP 795 A&B. Although at times our group
cohesion has been challenged, we have persevered and have succeeded in a project that has been
frustrating at times but has been ongoing for this entire academic year. I look forward to
continuing the relationships that I have built with Shareka White, Acacia Kapusta, Haley Duvel
and Cristina Arelis. I have developed entirely new experiences and networks at UC San Diego
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this year as a Graduate Assistant at John Muir College Student Affairs. I have had very limited
interactions with cohort mates on that campus but I have occasionally connected with Joseph
Cordero from neighboring Thurgood Marshall College. Professional development experiences
including the NASPA conferences that Ive mentioned were opportunities to expand my network
with professionals throughout this region. Likewise, I have further strengthened relationships
with classmates who attended these conferences as well including Kristen Ryan, Chris Dela
Cruz, and John Leng. All of these relationships are important for my future success in student
affairs. I have found that the broader ones network is, the greater sphere of influence one has
and consequently more opportunities arise from these relationships. Maintaining these various
relationships can be difficult but the power of social media makes these relationships more
accessible than ever before.
My second professional goal is, I will attend as many professional development
opportunities as possible. I was more successful with this particular goal in my first year than I
have been this year. Last year I attended Dr. Shaun Harpers lecture at USD, Dr. George Kuhs
lecture at SDSU, the NASPA Multicultural Institute in Las Vegas, various workshops and events
on campus organized by our program staff, and several NASPA webinars on a variety of topics.
Although I did attend the NASPA Western Regional Conference this year, there have been very
few local opportunities developed by our program. I have been working two assistantships this
year and have much less free time than I did last year. There have been some local opportunities
such as Dr. Daniel Solorzanos lecture on Critical Race Theory that I unfortunately have not been
able to attend. It has been a busy year for me so I have missed the mark on this particular goal to
a certain extent but I have outlined specific ways that I will continue to seek out opportunities for
professional development in my professional development plan submitted in ARP 623.
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My third professional goal is, I will continue to gain experience in other areas of student
affairs outside of my prior career in fraternity and sorority life. I have greatly expanded my
experience in student affairs in these two years in this program. John Muir College, UCSD and
SDSU Career Services and SDSU EOP & Ethnic Affairs have given me a breadth of experiences
that I believe have made me a more marketable potential employee. I did seek out an
opportunity to reconnect with Greek Life this year by volunteering to be a facilitator for the
SDSU TEAM Greek Leadership Retreat in January 2015. This afforded an opportunity for
expanding my professional network with classmates such as John Leng and Leanna Biddle, as
well as more staff from Student Life and Leadership who I had not met prior to this event. This
was also a way for me to connect on a deeper level with the chapter president of my fraternity at
SDSU as well the current leadership of the United Sorority and Fraternity Council (USFC) which
I helped start at SDSU in 1997 and was the first President and later the first staff advisor for
several years. I was pleased to learn that the USFC has grown in number or organizations and in
diversity, with two chapter based on sexual orientation. It was inspiring to see this event
continue in much the same format based on values based leadership, community building and
cross cultural interaction. This experience served to confirm that Im no longer interested in a
full time career in Greek Life. It takes a lot of energy and sacrifice that Im no longer willing to
devote. I will however, serve as an advisor to my fraternity wherever I end up working in the
future.
My last professional goal is I will continue to further develop my skills and strengths in
order to become a highly competitive candidate for positions when I have completed the masters
degree. Many of the artifacts that I have described demonstrated achievement of this goal. The
Counseling Session Practicum in ARP 622 is an example that expanded my skills in advising
and counseling students from a theory based framework. I am conscious of the counseling
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strategies that I learned in this course through this project. I expanded some of my
communication skills in various ways through the #Not at Muir campaign, iExchange
newsletters and workshop series, and social media marketing in all of my assistantships and
internship. I developed video production skills in ARP 620 and developed a programming model
and staffing model for Commuter Programs in my internship. I am a more well-rounded student
affairs professional because of my involvement in this program for the past two years than I was
as a professional staff member for over seven years prior to completing this degree program.
The program has also enabled me to achieve my personal goals. My coursework and my
employment in various roles in various departments has enabled me to remain committed and
fully engaged in my education and personal growth. As I have described previously, I was more
engrossed I my career advancement than I was in my education in my first attempt in this
program. This has not been the case for the past two years. I have been intentional about my
involvements and diligent about my coursework. It has paid off. I have learned valuable lessons
in the classroom and in the workplace. The depth of my knowledge base has grown
exponentially because of this program. I now have theory to back up my practical knowledge
and anecdotal experiences. I have experienced personal growth in various ways. From
developing new skills and new relationships to a more committed relationship with my
significant other, I have matured into a more intentional and purposeful professional than I was
before returning to this program.
I have establish(ed) solid working relationships with my classmates in order to ensure my
success in the program while contributing to our collective intellectual growth. The many
collaborative projects that I have completed with various classmates have accomplished this
goal. It has been rare for me to collaborate with the same people for any of these collaborative
projects. Although I havent collaborated with everyone in my cohort, I have worked with many
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of them and these experiences have ensured my success and added to my intellectual growth. I
believe my influence and my contributions have added to our collective growth as well. I
recognized after the first year that I did not engage with my classmates socially. I made more of
an effort to interact outside of class and work by attending some of the social events organized
by the cohort. I regret not making this a priority from the beginning of the program. I did
establish better relationships with classmates in the workplace. I have connected with Walter and
Chris at EOP on a regular basis. I have especially developed a close teammate relationship with
Simone Hidds at EOP as the co-graduate assistants for the Guardian Scholars Program. I am
impressed with her work ethic and passion for her work. She will be an asset to this department
and especially to this program. I expect her to become the director of the Guardian Scholars
Program at some point in her career. I value these relationships and will be sure to continue to
connect on a social level with my colleagues in the workplace. Developing and maintaining
positive personal relationships is a key to success that I will focus on for the duration of my
career.
The next goal is one that I continue to struggle with: I will develop personal and
professional balance by developing a daily routine. There have been months where I established
a regular routine and I began to thrive in a structured schedule. But I have struggled to maintain
these routines. This tends to happen about six to eight weeks into each semester when
assignments and deadlines begin to pile up. I have gotten thrown off my schedule by the need to
devote extra hours to completing assignments late into the night. I find myself consistently
showing up to work later as the semester progresses. This is both a product of my lack of
discipline as it is of fatigue. I have gained weight again this year. I have not exercised regularly
on a consistent basis. There was a period of time when I was working out for 30 minutes each
morning before work on MWF. I was getting to work on time and felt energized and refreshed.
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But soon I found myself staying up late reading or writing so getting up early was not part of my
routine for long. I am a bit thrown off from any semblance of a routine now and it is affecting all
aspects of my life. I know that I need to focus on this personal goal consistently each week and
each day. It is quite difficult for me. My ADHD doesnt help. I am always getting sidetracked
and distracted when I should be focused. I call it multitasking but it is really a problem that I
need to address soon. Im hoping that when the rigors of graduate school are behind me, I will
have more valuable time to develop a regular routine. Sticking to a routine will always be the
challenge. I know that I have been able to do it in spurts and it was effective. Now the challenge
is to maintain and adhere to a schedule. This will involve teamwork between my girlfriend and I.
If we can develop consistent home routines, I believe routines for the rest of my day will be
much more manageable and realistic. This goal starts at home.
My last personal goal was one that changed for this year. I had previously set a goal of
completing every class before beginning the program because of my history of Incomplete
grades in my first time in the program. This has not been an issue at all so that goal was
accomplished after the first semester. This summer I changed this goal to one of: I will rekindle
my passion for my involvement in Nu Alpha Kappa Fraternity, Inc. I have accomplished this
goal this year by serving on the committee for our SDSU chapters 25th Anniversary Celebration.
I was actively involved with our San Diego Alumni Association and we are thriving once again.
That NAK fire has been lit again inside of me. I have been more involved with the
undergraduate chapter as well but unfortunately I still cant attend their weekly meeting because
of class conflicts. But I did attend the TEAM Retreat so that I could connect with the chapter
president for an entire weekend. They are doing well as an active organization on campus and
Im proud of what they have accomplished. I look forward to working on campus and serving as
their alumni/staff advisor in the near future. The relationships that I have with my fellow alumni
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in San Diego remain strong but they have been broadened this year because of our tremendously
successful anniversary event. We are building on this momentum and have much more planned
for this year. This involvement is important for me and Im thoroughly glad that Ive met this
goal this year.
I believe the program was as effective as it could have been in helping me meet the
program learning outcomes and my personal and professional goals. The only professional goal
that may have been impacted was my goal of attend(ing) as many professional development
opportunities as possible. My perception is that there were far fewer professional development
opportunities provided on campus this year compared to last year. Im not certain that my
perception is fact and in reality I might not have been able to attend more on-campus events this
year anyway. I had two jobs and three classes this year compared to only one job and two
classes last year. Clearly I had much less free time to devote to professional development
opportunities. But if I am in fact correct, this years new cohort had fewer opportunities than we
had last year. Efforts should be made to correct that.
Post-Graduation Plans
My plans upon completion of this program are to seek student affairs employment
opportunities in San Diego County. I am not interested in relocating and I am confident that my
extensive experience and local professional network will result in opportunities in the near
future. My primary goal is to become an EOP Counselor at SDSU. I will have an interview for
the current posting next week. Im very hopeful that I will have an opportunity for this role in
EOP & Ethnic Affairs for a variety of reasons. First of all, I am uniquely qualified for this
position. I have many years of experience in student affairs and my strengths lie in mentoring,
advising, and counseling students. I am a positive male role model for first-generation, low
income, students of color. I have worked in this department for a year and have very good
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relationships with the current staff and EOP Counselors in particular. An important factor in my
favor is that there will be multiple vacancies in the very near future for this position. The current
posting is for a position that has been vacant for over a year. There are two current Counselors
that will be retiring in less than a year. Ive heard rumors that another Counselor is seeking
employment opportunities away from San Diego. There will also be more postings in the
department this year. There will be two new staff positions for the Guardian Scholars program
and Im a current Graduate Assistant for the program which will help. One of the other
candidates for the EOP Counselor is a current staff in the department so if she is hired, her
current position will become vacant. The role of an EOP Counselor has been an interest of mine
since I was a Greek Advisor many years ago. If I am hired, the professional development plan I
have outlined in ARP 623 will strategically place me in an informal leadership role and
eventually into a formal leadership position on staff. I will be actively involved in the
department and the division of student affairs on this campus. I intend to become regionally
involved through professional associations such as WESTOP, the regional association, COE or
Council for Opportunity in Education, the national association, and in NASPA and their
Knowledge Communities. Locally, I will seek relationships and partnerships with local
community colleges that send local transfer students to SDSU. My intent is to have a positive
effect on the recruitment, retention, holistic development, and successful graduation of EOP
students. There are a multitude of strategies that I will learn to that affect and Im confident that
I will develop strategies and initiatives of my own.
Readiness to Pursue Post-Graduation Plans
I believe the previous pages have demonstrated that I am ready for a role as an EOP
Counselor. My mastery of the program learning outcomes and the attainment of my personal and
professional goals have prepared me for a successful career in a variety of roles in student affairs.
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EOP Counselor is one that I am most interested although I feel prepared to pursue other
opportunities as well. I have also applied for positions at UC San Diego and CSU San Marcos. I
will be submitting an application for a position at Southwestern College next week as well as
others at Grossmont-Cuyamaca Community College District, San Diego Community College
District, Mira Costa College, Palomar College, and University of San Diego.
The PLOs that I feel have best prepared me for the types of positions that I am interested
in are PLO 3: Student Preparation and Learning Tendencies and PLO 8: Access,
Equity, and Learner Success. These PLOs are most closely aligned with my passion for
advising, mentoring, and counseling underrepresented students. They are directly aligned with
the mission of EOP in supporting the success of first-generation, low income students. My
artifacts, experiences, and the relationships cultivated in my mastery of these two PLOs have
prepared me for success in my post-graduate plans. My personal and professional goals are also
directly aligned with my post-graduate plans. Expansion of my professional network, pursuit of
professional development opportunities, gained experiences in a wide range of student affairs
functional areas, focus on development of my strengths and identifying skills for continuous
development are all aligned with my post-graduate plans. My commitment to personal growth
and learning, collaborative relationships, work/life balance and interfraternal involvement also
further reinforce my post-graduate plans. I will be successful in whatever role I am hired for.