Higher Task 1 ICT Operations

Activity 2 - Common Hardware and Software Problems

In a home or work environment you may have come across some of the following problems.
Use Windows Help and Support to research and answer the following assessment
questions.

FAULT
You are playing a sound
file but nothing is playing
from your external
speakers. Explain how
you would solve this
problem.

You have switched on

your computer but
nothing appears on the
screen. Troubleshoot
this problem and write
up your solution.

Research and write up

how to check and install
updates e.g. printer
driver, windows updates.

Your mouse pointer

buttons have been
swapped over. Left click
performs as a right click.
Research and write up a
solution on how to fix
this.

POSSIBLE SOLUTIONS