Mayra Solis

msolisvali@gmail.com www.linkedin.com/in/mayrasolis http://mayrasolis.weebly.com

OBJECTIVE
A challenging position in the field of immigration law utilizing my background and experience in leadership,
communication, and conflict resolution.
PROFESSIONAL EXPERIENCE
Immigration Case Manager
Catholic Charities of Dallas- Dallas, Texas

Conduct analysis to evaluate a clients eligibility for an immigration benefit

Provide guidance to clients regarding their case
Utilize time management skills to efficiently handle heavy loads of cases (30+ cases weekly)
Advocate for clients seeking legal assistance
Coordinate efforts to serve large groups of people efficiently (200+ applicants)
Perform review on other case managers cases to ensure accuracy

Immigration Assistant
Catholic Charities of Dallas- Dallas, Texas

Oct. 2012- Mar. 2013

Collaborated with team to meet sales goals

Audited inventory
Monitored daily monetary transactions and administered payroll
Evaluated customer service effectiveness

Administrative Assistant
Santa Fe Day Spa- Birmingham, Alabama

Apr. 2013- May 2014

Resolved customer conflicts effectively

Analyzed customers accounts to find solutions for their needs
Maintained branch ready for external and internal audits
Reconciled daily reports to track profitability
Balanced general ledger accounts

Salon Coordinator
Michael Raymond Salon- Dallas, Texas

May 2014-September 2014

Provided support to case managers and attorneys with administrative tasks

Clarified general inquiries regarding immigration processes
Evaluated cases readiness to proceed to the next step
Translated documents
Met strict deadlines to ensure prompt results

Branch Associate
BBVA Compass Bank- Dallas, Texas

September 2014-Present

Managed daily operations

Delegated tasks respectfully
Organized marketing campaigns and publicity events
Conducted interviews and training
Implemented effective solutions to generate higher profits

Dec. 2009- Feb. 2012

Spa Coordinator
Hair Centre Salon Spa- Pell City, Alabama

Mar. 2006- Dec. 2009

Initiated strategies to improve customer satisfaction

Collected data to project daily inventory needs
Examined daily reports to ensure accurate accounting

EDUCATION
University of Texas at Dallas

Expected May 2016

BA in Business Administration with concentration in Human Resources

Phi Theta Kappa Honor Society

Jefferson State Community College

Phi Theta Kappa Honor Society

Presidents List

Aug. 2009- May 2011