Tiffany Green

Education:

2015 MHS Candidate- Wilmington University, New Castle De.

1999 B.S. Criminal JusticeLincoln University, Lincoln PA
1990-1993 Camden County Community College, Major: Liberal Arts,

Blackwood, NJ

Work Experience:
May 2011Present

New Behavioral Health, Dover Delaware

Parent-Aide

Selected Achievements:

Educated and modeled appropriate parenting skills and

behaviors for clients
Provided services according to the prescribed Family Service
Plan for family reunification per DYSF recommendations
Supervised and observed guardian and child interactions during
visits with children that have been placed in DYFS custody
Provided transportation for client for reunification activities as
necessary
Attended and participated in annual case reviews per DYFS
standards
Utilized therapeutic listening skills with all client, family and
other agencies
Submitted weekly progress notes, documentation of contact and
service provided to Case Manager
Collaborated with related agencies on behalf of clients while
maintaining compliant with HIPPA laws

August 2003November 2008

Holcomb Behavioral Health, Upper Darby, PA
Case Manager
Selected Achievements:
Coordinated and managed a caseload of over 80 clients in
program and assembled clinical staff based upon clients needs
and specific issues
Acted as single point of contact (SPOC) for multiple health and
social service linkages
Assisted clients and families with building a network of supports,
include natural supports consistent with CASSP principles
Implemented all case management activities for designated
clients as per their individualized treatment plans
Identified community resources appropriate for meeting clients
daily needs, such as public transit, support services, and
recreational facilities
Advocated for the clients access to services and resources
Provided all authorized client services and provided supporting
documentation for the re-authorizations, as necessary
Processed payroll and submitted billing documentation
Assisted with the collection and scoring of mandatory outcome
data

July 1999May 2003:

Philadelphia, PA

Westminster Management Iroquois Apartments,

Leasing Consultant

Selected Achievements:

Interviewed clients contemplating residency in building

Processed monthly rental payments
Increased overall building residency by 15% in a monthly period
Coordinated tenant repairs with maintenance staff
Achieved a 98% tenant occupancy rate which exceeded the
regional average
Negotiated tenant parking contracts with towing vendors
Assisted corporate tenants with facilities issues
Coordinated with and assisted interior design with building
upgrades and enhancements
Researched competitors rental rates and generated reports and
recommendations
Was liaison between company and corporate hospitality partners
to provide tenants with services from hotels, restaurants, car
rentals, and local universities
Performed administrative duties such as typing letters, faxing
contracts, filing and answering phones as needed
Planned and presided over tenant travel excursion

Computer Skills: PC fluent, MS Office Suite, Internet Explorer, AVRI 5

Certifications:
Trainings:

A.I DuPont- Nemours.

Positive Parenting Program Certified Teacher- 2013
Behavioral Health Training Education and Network
Childrens Case Management (CEU) 2007,
Division of Family Service Dover, Delaware-2012
Substance Abuse
Abuse and Neglect
Child Development
Separation, Placement and Reunification

References:

Tiffany M. Green Resume

References will furnished upon request

Page 3 of 4

Tiffany M. Green Resume

Page 4 of 4