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Sydney Francis
Wilmington University
Cultural Immersion & Agency Report
4/5/15
In the High Point of the Middle Ages, the Roman Catholic Church experienced
a reformation through the ranks of monasticism. This was the time of the
Crusades, beginning in 1095 and lasting for several centuries. As a response
to the rise of the bourgeoisie or the city people with money who were
involved in commerce, cities grew, and new monastic orders arose. The most
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Great cathedrals arose at this time and the papacy reached the height of its
power and prestige, most notably in the papacy of Innocent III (1198-1216).
In the Late Middle Ages, the decline of the papacy was rapid. The seat of the
papacy moved from Rome to Avignon on the French border (1309-1377). The
Great Western Schism occurred at this time with two and sometimes three
popes claiming the papacy (1378-1423). The movement that brought the
Church back to one pope was the movement where councils met and made
decisions. During this time, the popes began to pay more attention to
building beautiful palaces and making war on Italian potentates than on the
spiritual life. Scholastic theology became more and more specialized and of
more interest to the theologians themselves than related to the daily life of
the average Christian.
From 1453 to 1600, two important events took place in history that greatly
affected the Roman Catholic Church. They were the discovery and
conquest of the Americas and the Protestant Reformation. The Roman
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Date- 4/5/2015
Event Attended: Catholic Mass
Major Themes: Me and my friend whos Catholic arrived at the mass a little
late. When we walked in the people were so focused on their worship that I
didnt notice anyone look back at us when we walked in. When we walked in
there was these little wells filled with water that the people dipped their
hands in and placed the water on their foreheads. I later found out thats
their way of remembering their baptism. The mass was very peaceful and
relaxing. The only interaction between the groups is when the preacher
asked everyone to greet the people to your left and right by saying peace
be with you. Other than that it was more focused on yourself dedication.
Just like many other churches they took up communion. This is the time
when they break bread and wine in remembrance of the sacrifice Jesus made
for them. Also a rule is if you were not baptized in a Catholic they ask that
you do not partake in the communion. But if you wanted to you can. Because
they will not single you out and ask you in front of everyone. The overall
experience was enlightening. Getting an inside look on how things flow was
very helpful.
Personal Interview
Date of Interview: 4/5/2015
Name of Interviewee: Jasmine Crew
Major Themes:
Summary
Summary of Immersion:
Agencys Community
The community surrounding Resources for Human Development has
everything you need to survive. Right directly in front of the building they
have a bus stop. So if a client needed to get there they would be dropped off
directly in front of the building. RHD is right next door to a high school and
surrounded by apartment complexes going in each direction. So its not
secluded by any means. One block up you have a shopping center that has
a Chinese buffet, a Walmart, dicks sporting goods, sprint store, and a shop
rite. If you come out of the building a and make a left they have a Kroc
Center where people can go and workout if they want to. If you go five blocks
north of the building they have a welfare department and housing authority
building. So the company is right in the middle of everything.
Access
RHD has many different locations throughout the city of Philadelphia. Where I
was placed was at the central office and the overall management is done.
Participants in the population I focused on does not come to the central office
often. But if they did they more than likely get there by company van from
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the other locations. But they can easily get to any location by bus. Theyre all
on a bus route.
Receptivity
I walked into the intake office to get a feel of how a possible client might feel
walking in. When I walked in I was greeted by the receptionist. She asked
me who I was there to see and I advised her I was an employee and was just
passing through. The dcor was really colorful. On the walls there were
pictures of people of all different races. They also had an array of magazines
to look at. And they also had brochures of the company and the particular
program that I was visiting now. I did notice that the only language the
magazines were in was English. They should at least have some literature in
Spanish because we deal with a huge Latino population. If I was a member
of the Catholic population I would feel welcome because there are no other
religions posted around the building so I would think it was fair and they
dont show any bias to one particular religion or people.
Administration and Staff Training
RHD has ongoing trainings dealing with diversity and cultural competency.
They have a website called Miniversity that has a listing of all the trainings
that available to staff at all times. Also upon hire all staff are required to
attend a cultural competency training in order to prepare their staff for
working with people of all races, religious, and sexual orientation. RHD
employs people from my population and many other populations. Their core
values is based on diversity and fairness.
Funding
Yes RHD funding allows cultural variations. For example RHD has a position
for language translators. This allows them to meet the need for most
languages and also if they find that a person is of a certain religion they try
to match that individual up with someone who may have the same faith.
And other accommodations are made to meet that individuals needs.
Staff Sensitivity
In my observation I have found that you have individuals who are sensitive
when it comes to serving our clients and there are others who need more
training. The new staff have trouble understanding that the people we serve
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Effectiveness
I couldnt find any documentation to answer this question. But just asking a
few clients about how they feel about the service they receive they all think
they get the proper amounts of support. And they understand the services
that are available to them.
Efficiency
RHD has a number of additional services that they provide for their clients.
They have developed relationships with the Department of Behavioral Health
which provides their clients with additional resources in their community to
address all their needs including, drug rehab centers, housing authority, child
services, counseling, and OVR which provides jobs for individuals with mental
health and drug addiction.
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