COMMUNICATION PROTOCOL

Major incident.
Unresolved or ongoing
issues.
Safeguarding
concerns.
Request for meeting.
Concerns about
overall student
progress.
Personal information.
Significant/ongoing
or unresolved issues.
Bullying.
Social media problems.
Admissions.
Friendship group issues.
Fights.

SLT

Action:
Liaise with relevant
parents, agents or
colleagues in school.

Designated
Safeguarding Lead
or Deputy.

Action:
Liaise with relevant
parents, agents or
colleagues in school.

HoY
Link SLT/
JW

Action:
HoY then liaises with
relevant parents,
agencies, or colleagues
in school.

Pastoral Support
HoY/
Form Tutor
Copied into
email.

Action:
Pastoral support liaise
with relevant people.

SENCO

Action SENCO to liaise

with parent or
appropriate people.

Subject specific
Information.
Requests to move sets
or groups.

CTL or
Classroom teacher
HoY/
Form Tutor
Copied into
email.

Action:
CTL contacts parents
or delegates to
classroom teacher.

Uniform/planner.
Reports.
General motivation.

Form Tutor
HoY/Form
Tutor copied.

Action:
Form tutor liaises with
parents and colleagues.

Specific information
or concerns
regarding SEND

DARTON COLLEGE

DARTON
COLLEGE