Jennifer Petropoulos

jpetropo@deakin.edu.au
21/05/2015
Dear Sir/Madam
Re: Hontondo Homes
I am writing to apply for the Communications Co-ordinator position as advertised on Seek,
20th May 2015.
I am a final year Deakin Universtity student with only one subject remaining in order to
complete my Bachelor of Arts Public Relations Degree, and am excited to begin full-time
work in a new career. I am extremely interested in obtaining employment with Hontondo
Homes particularly as it is recognised as one of the leading providers in networking
professional builders.
Thus far I have built my career upon customer service, insurance and sales, which has
allowed me to develop necessary skills vital to any industry. These include effectively greeting
and building rapport with clients, maintaining relationships with all stakeholders, meeting
company quotas, motivating and influencing team members as well as obtaining individual
goals and objectives.
I have also had practical public relations experience through volunteering at the Afghan
Australian Development Organisation (AADO) over the last two years. My role has been
primarily public relations focused and has included facilitating communications with publics
through social media platforms including Facebook and twitter, as well as assisting with coordinating events and developing a Government grant proposal.
During my time volunteering in the public relations industry I have developed a strong frame
of mind and have learned to take initiative to make the most out of all opportunities presented.
I have also learned to be extremely organisated, a team player and to think on my feet. I
believe these skills are vital in order to work effectively with Hontondo Homes as well as the
organisations stakeholders. I believe I possess the right attitude and determination in order to
uphold the high level of communications that Hontondo Homes strives to deliver. Through
practical experience I have also improved on my writing skills and am able to put documents
together quickly.
My current employment is with Job Prospects as an Employment Consultant where I provide
job services assistance to job seekers. My role is to establish positive relationships with my
clients in order to place them into suitable employment. I am responsible for ensuring they
possess the right information about the current job market as well as the necessary skills and
techniques in order to quickly obtain employment. I work with well with management who
review my performance according to KPIs.
Upon reading my resume you will find that I have had previous experiences that will provide a
stable foundation for any public relations role Hontondo Homes is offering. My background
has allowed me to quickly adapt to ever-changing situations and I plan to deliver exceptional
work while working well with others.

Kind Regards,
Jennifer Petropoulos

Jennifer Petropoulos
Email: jpetropo@deakin.edu.au

:
OVERVIEW


A confident, talented and highly motivated Deakin University student in my

final year, working towards becoming a public relations practitioner. Through
combining my theoretical knowledge and professional nature I aspire to work
with leading organisations that will help me to grow and progress in my
career.

EDUCATION
2012 - current

Bachelor of Arts Public Relations

Final year student at Deakin University
Achieved distinction average

2005-2007

Victorian Certificate of Education

Completed at Presbyterian Ladies College (PLC)
Burwood

EMPLOYMENT
January 2015 Current
Employment Associate Job Prospects

Consulting clients in order to obtain suitable employment

Maintaining client records and documents
Ensuring clients are meeting requirements when receiving Government support
benefits
Achieving KPIs
Providing job searching assistance and facilities
Conducting reverse marketing for job seekers
2012 December 2014
Retail Sales Assistant - Adairs

Selling manchester and homewares in order to achieve sales targets.

Cash reconciliation at close of shift, accounting for refunds and petty cash.
Visual Merchandising
Achieving KPIs
In charge on weekends and when managers are not in.
Ensure fellow team members achieve sales targets and work efficiently.
Achievements
Consistently achieve quarterly sales bonuses. Perfect customer service reviews.
2010 2012 Insurance Adviser - Combined Insurance
Worked as a sub-contractor selling accident, sickness and life insurance throughout
Victoria and managed a territory.
Responsible for managing a team of ten people.
Conducted daily group meetings.
Ensured sales quotas were met.
Responsible for recruiting and training new employees into team.
Conducted banking and prepared weekly reports.
Ensured legal and auditing requirements were met.
Undertook cold calling and sold accident and life insurance around Victoria.
Achievements:
Became a territory manager within six months of starting with the company.
Received three quarterly bonuses.
2009 - 2010 Customer Service - Kings Transport Ikea Richmond
Worked as a customer service agent for Kings Transport processing deliveries for
customers.
Reconciled cash takings at close of shift.
Supported new employees by providing training and guidance.
Assisted in solving customer complaints.
Typed deliveries through POS System.
Assisted in planning rosters to ensure staffing levels were maximized for busy
shifts.
Achievements:
Increase in responsibilities to opening and training new employees

KEY SKILLS /OTHER

Developed high level planning and organisational skills through balancing a team,
administration work and personal sales, whilst working as a territory manager.

Teamwork
Demonstrated effective teamwork by motivating team through my own contributions,
i.e. sales and demonstrations, as well as being a good listener and participator when
required.
Communication
Developed a high level of confidence and excellent communication skills by selling
accident and life insurance through cold calling and building a client base. Effectively
communicated with various groups of people including employees, clients and
managers by understanding how to adapt to different personalities and different
situations.

VOLUNTARY EXPERIENCE
01/2013 Current
Volunteer at Afghan Australian Development Organisation
An organisation assisting in the reconstruction and sustainable development of
communities in Afghanistan.

Managing social media accounts including Facebook and twitter

Assisting with coordinating community and organisational events
Providing feedback at general and annual meetings
Assisting with any other jobs the organisation may need, including writing
formal documents and conducting research.

Achievements

Creation of the AADO brochure

Increased social media following

PROFESSIONAL DEVELOPMENT
2010

FSR Tier 1 Compliance Course (Institute of Financial Services Inc.)

Knowledge covering general insurance products, accident and sickness
insurance products and how to give general advice to customers.

REFEREES
Available upon request