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Isilon

Drive Firmware Package


Release number 1.11

Release Notes
May, 2015
The drive firmware package includes the current release of firmware for all drives qualified
by Isilon.
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Drive firmware updates.............................................................................................. 2


System requirements................................................................................................. 2
Firmware revisions..................................................................................................... 3
Resolved issues......................................................................................................... 5
Install the FRU package (CTO only)............................................................................. 5
Drive support patches................................................................................................ 7
Install the drive firmware package..............................................................................8
Update the drive firmware.......................................................................................... 8
Verify a drive firmware update....................................................................................9
Update the as-built record (CTO only).......................................................................10
Remove the FRU package from the node...................................................................10
Update additional nodes..........................................................................................10
Remove the drive firmware package......................................................................... 10
Where to go for support............................................................................................11

Drive firmware updates


Drive firmware packages allow you to update drive firmware on clusters and nodes that
are incompatible with drive support packages.
You can install a drive firmware package and extract the files in the firmware package
archive on each node in a cluster, but you cannot automatically update the drive firmware
on the entire cluster. You need to update each node individually.
Only one firmware package can be installed at a time.
Note

It is recommended that you upgrade your firmware only after receiving direction from
Isilon Technical Support.

System requirements
You can update the drive firmware on a node either through a drive support package or a
drive firmware package based on the specific system requirements for your nodes.
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If the cluster is running OneFS 6.5.x, 7.0.x, or 7.1.0.x, update the drive firmware
through the drive firmware package.

If the cluster is running OneFS 7.1.1 or later, update the drive firmware of nodes with
bootflash drives by downloading and installing the latest drive support package from
EMC Online Support. You do not need to reboot the updated nodes to complete the
firmware update for these nodes using the drive support package. For more
information, see the Isilon Drive Support Package Release Notes.
Note

Nodes from the following series contain bootflash drives:

HD400

108NL

NL400

S200

S210

X200

X400

X410

If the cluster is running OneFS 7.1.1 or later and has nodes without bootflash drives,
update the drive firmware on these nodes as follows:
1. Install the latest drive support package using the instructions in the Isilon Drive
Support Package Release Notes. Skip the instructions on updating the drive
firmware for the nodes without bootflash drives.
2. Install the latest drive firmware package using the instructions in this document.
3. Update and verify the drive firmware for the nodes without bootflash drives using
the instructions in this document.

Drive Firmware Package 1.11

Release Notes

If the cluster is running a version of OneFS earlier than 6.5, upgrade the cluster to a
supported OneFS version and then update your drive firmware.

Firmware revisions
The following table lists the firmware revisions included in this drive firmware package.
HGST Ultrastar SSD1600MM
Capacity Model

Firmware revision

200 GB

HUSMM1620ASS200 A204

400 GB

HUSMM1640ASS200 A204

800 GB

HUSMM1680ASS200 A204

HGST Ultrastar He6


Capacity Model
6 TB

Firmware revision

HUS726060ALA640 AHIST1EZ

HGST Deskstar
Capacity Model
500 GB

Firmware revision

HDS725050KLA360 K2AOAD1A

HGST Ultrastar 7K4000


Capacity Model

Firmware revision

2 TB

HUS724020ALA640 MF6OABW0

3 TB

HUS724030ALA640 MF8OABW0

4 TB

HUS724040ALA640 MFAOABW0

HGST Ultrastar SSD800MM


Capacity Model

Firmware revision

200 GB

HUSMM8020ASS200 A210

400 GB

HUSMM8040ASS200 A210

800 GB

HUSMM8080ASS200 A210

HGST Ultrastar C10K900


Capacity Model

Firmware revision

300 GB

HUC106030CSS600 A430

600 GB

HUC106060CSS600 A430

300 GB

HUC109030CSS600 A5B0

600 GB

HUC109060CSS600 A5B0

Firmware revisions

Capacity Model
900 GB

Firmware revision

HUC109090CSS600 A5B0

HGST Ultrastar 15K600


Capacity Model
450 GB

Firmware revision

HUS156045VLS600 A760

HGST Ultrastar SSD400S


Capacity Model

Firmware revision

100 GB

HUSSL4010ASS600 A182

100 GB

HUSSL4010BSS600 A1D0

200 GB

HUSSL4020ASS600 A182

200 GB

HUSSL4020BSS600 A1D0

400 GB

HUSSL4040ASS600 A182

400 GB

HUSSL4040BSS600 A1D0

HGST Ultrastar A7K2000


Capacity Model

Firmware revision

1 TB

HUA722010CLA330 JP4OA3PA

2 TB

HUA722020ALA330 JKAOA3PA

500 GB

HUA722050CLA330 JP2OA3PA

HGST Ultrastar 7K3000


Capacity Model

Firmware revision

2 TB

HUA723020ALA640 MK7OAA50

3 TB

HUA723030ALA640 MKAOAA50

Seagate Constellation ES.3

Capacity Model

Firmware revision

3 TB

ST3000NM0063

0004

4 TB

ST4000NM0063

0004

1 TB

ST1000NM0033 9ZM173 SNG4

2 TB

ST2000NM0033 9ZM175 SNG4

3 TB

ST3000NM0033 9ZM178 SNG4

4 TB

ST4000NM0033 9ZM170 SNG4

Drive Firmware Package 1.11

Release Notes

Seagate Constellation ES.2


Capacity Model
3 TB

Firmware revision

ST33000652SS A006

STEC
Capacity Model

Firmware revision

200 GB

M8ISB2B-200UC 2832

100 GB

MACH8 IOPS

2828

Western Digital RE3


Capacity Model
1 TB

Firmware revision

WD1002FBYS 02A6B0 03.02C06

Resolved issues
The following issue is resolved in this version of the drive firmware package:
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Removed the D254 firmware for the 800 GB HGST Ultrastar SSD800MM
HUSMM8080ASS205 drive because special firmware update procedures are required
to safely update the drive with this firmware.

Install the FRU package (CTO only)


A Field Replacement Unit (FRU) package must be installed on configure-to-order (CTO)
nodes before you can execute a drive firmware update.
You must first determine whether the node you are updating is CTO capable.
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If the node is CTO capable, install the FRU package on the node prior to installing the
other drive firmware updates.

If the node is not CTO capable, there is no need to install the FRU package. Skip this
step and install the other firmware updates.

Determine whether the nodes are CTO capable


You can determine whether the nodes you will be working on are configure-to-order (CTO)
nodes.
Procedure
1. Connect to each node and type the following command:
isi_inventory_tool --help | grep CTO

If a node is CTO capable, a message similar to the following appears:


NOTE: Tool intended for use on CTO capable nodes and this node is
CTO capable.

Resolved issues

If the node is not CTO capable, a message similar to the following appears:
NOTE: Tool intended for use on CTO capable nodes and this node is
not CTO capable.

If you need to convert a non-CTO node to a CTO node, see the procedure Non-CTO to
CTO Conversion.

Download a Field Replacement Unit (FRU) package


Before you replace a component in a configure-to-order (CTO) node, obtain a Field
Replacement Unit (FRU) package from the Isilon FTP site. The FRU package updates the
CTO and as-built information on the node, then forwards the updated information to
Isilon Technical Support.
Procedure
1. Download the latest FRU package from ftp://ftp.isilon.com/outgoing/Fru_Package/.
2. Note the name of the FRU package. You will use the name for other commands.
Package names follow this convention:
IsiFru_Package_ <date-time-stamp> .tgz
For example: IsiFru_Package_201507072125.tgz
3. Place the FRU package on the cluster through a network drop, or by asking someone
at the cluster site to place the package for you. If neither of these options is available
to you, contact Isilon Technical Support for assistance.

Install the FRU package on the node


Unpack and install the FRU package on the node.
Procedure
1. Place the FRU package on the node.
2. Unpack the FRU package by running the following command:
tar -zxvf IsiFru_Package_<date-time-stamp>.tgz

3. Type cd to change to the directory containing the FRU tar, and then install the package
by running the following command:
isi pkg install --forced_local IsiFru_Package_<date-time-stamp>.tar

As the package installs, the following message appears:


Preparing to install the package...
Checking the package for installation...
Installing the package
Committing the installation...
Package is committed.

Run the update script


After the FRU package is installed on the node, run the update script.
Procedure
1. Move to the FRU package location by running the following command:
cd /var/crash/cto/fruPackages/IsiFru_Package_<date-time-stamp>
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Drive Firmware Package 1.11

Release Notes

2. Perform the update script by running one of the following commands:


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If the cluster is not running in SmartLock compliance mode:


./isi_cto_update --update

If the cluster is running in SmartLock compliance mode:


sudo /usr/bin/isi_hwtools/isi_cto_update --update --filepath .
Note

You must include the period at the end of the command.


The system displays confirmation of the following items:
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CTO capability

Current node hardware configuration

Drive support patches


Install the drive support patches to add OneFS support for certain drives and drive
firmware. You might receive onsite verification test (OVT) warnings for certain drive and
firmware types with these patches. Ignore the warnings as all the OneFS features will still
work as expected.
Install the following patches to add support for automatically detecting unsupported SSD
devices and for updating the firmware of unsupported drives:
OneFS version

Patch number

7.0.1

141264

7.0.2

141263

7.1.0

141262

Note

Versions of OneFS earlier than 7.0.1 do not support the update of firmware for newly
released drives. You must upgrade the clusters to OneFS versions 7.0.1 or later before
updating the drive firmware of newly released drives.
You can optionally install the following Onsite Verification Test (OVT) patches to disable
OVT warnings on mixing SAS and SATA drives and about short-formatted drives:
OneFS version

Patch number

6.5.4

113109

6.5.5

113108

7.0.1

113229

7.0.2

113230

Drive support patches

Install the drive firmware package


You can install the latest drive firmware package to update your drive firmware.
Before you begin
Before updating the drive firmware, make sure that the drive firmware update tool
support patch is installed as required by your version of OneFS.
Procedure
1. Go to the EMC Online Support page that lists all the available versions of the drive
firmware package and download the latest version.
2. Open a secure shell (SSH) connection to the first node in the cluster that you are going
to update. Log in to that node using the root account.
3. Copy the downloaded package file to the cluster.
4. Unpack the file by running the tar command as follows:
tar -zxvf Drive_Firmware_<version>.tgz

5. Install the package by running the following command:


isi pkg install Drive_Firmware_<version>.tar

6. Verify that the package has installed by running the following command:
isi pkg info

Verify that Drive_Firmware_<version> appears in the list of installed packages.

Update the drive firmware


Determine the type of drive in the node, and then execute the update. The node restarts
automatically after the loading process is complete.
Before you begin
Install the drive firmware package.
Note

Do not restart or power off the node before the update is complete. When the update
process completes successfully, the node restarts automatically.
Procedure
1. Log in to the node through either a serial console port or an internal SSH connection
between nodes.
Note

External network interfaces are disabled as part of the reboot process. The command
in the next step will fail if you run the command from an external network interface.
2. Determine whether a drive firmware update is required by typing the following
command:
isi_disk_firmware_reboot
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Drive Firmware Package 1.11

Release Notes

3. Determine whether any of the drives on the node that need to be updated are Western
Digital drives by typing the following command:
isi_radish -q
CAUTION

If you are performing a drive firmware update on Western Digital drives, you must
update the drives sequentially to avoid significant drive damage.
4. Type one of the following commands depending on whether the node contains any
Western Digital drives that require a drive firmware update:
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To update the drive firmware of a node with any Western Digital drives, type the
following command to perform a sequential update:
isi_disk_firmware_reboot -sv

To update the drive firmware of a node without any Western Digital drives, type the
following command to perform a parallel update:
isi_disk_firmware_reboot -p

A drive firmware update takes 2060 seconds, depending on the drive model. A node
containing Western Digital drives takes approximately fifteen minutes to complete the
entire process.
After the update process is complete, the node reboots automatically.
If the update is unsuccessful, the LED display on the front panel of the node will
indicate an error and the node will not reboot. Wait for a few minutes and then run the
reboot command to reboot the node manually. If this process is unsuccessful,
contact EMC Isilon Technical Support.

Verify a drive firmware update


After you update the drive firmware in a node, it is important to confirm that the firmware
updated properly and that the affected drives are operating correctly.
Procedure
1. Verify that all drives have been updated by running the following command:
isi_disk_firmware_reboot

If all the drives are updated, you will receive a confirmation that none of the disks
require firmware updates.
2. Verify that all affected drives are operating in a healthy state by running the following
command:
isi devices

If a drive is operating in a healthy state, [HEALTHY] appears in the status column.

Verify a drive firmware update

Update the as-built record (CTO only)


After performing maintenance on a Configure to Order (CTO) node, you must update the
as-built record (ABR) for the node. The ABR details the current configuration of the node
for Isilon Technical Support.
Procedure
1. Change to the directory containing the as-built record by typing the following
command:
cd /var/crash/cto/fruPackages/IsiFru_Package_<date-time-stamp>

2. Update the as-built record for the node by typing the following command:
./isi_cto_update --abr

Remove the FRU package from the node


After all scripts are run, remove the FRU package from the node.
Procedure
1. Change out of the FRU package directory by running the following command:
cd /

2. Delete the FRU package from the node by running the following command:
isi pkg delete --forced_local IsiFru_Package_<date-time-stamp>

Update additional nodes


Repeat the process for updating and verifying firmware for each remaining node.
Procedure
1. Through a serial port connection, update and verify the new firmware on each node in
the cluster.

Remove the drive firmware package


After the drive firmware is updated on all nodes in the cluster, remove the drive firmware
package.
Procedure
1. Remove the drive firmware package from the cluster by typing the following
command:
isi pkg delete Drive_Firmware_<version>

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Drive Firmware Package 1.11

Release Notes

Where to go for support


You can contact EMC Isilon Technical Support for any questions about EMC Isilon
products.
Online Support

Live Chat
Create a Service Request

Telephone Support

United States: 1-800-SVC-4EMC (800-782-4362)


Canada: 800-543-4782
Worldwide: +1-508-497-7901
For local phone numbers in your country, see EMC Customer
Support Centers.

Help with online


support

For questions specific to EMC Online Support registration or


access, email support@emc.com.

Where to go for support

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Copyright 2015 EMC Corporation. All rights reserved. Published in USA.


Published May, 2015
EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without
notice.
The information in this publication is provided as is. EMC Corporation makes no representations or warranties of any kind with
respect to the information in this publication, and specifically disclaims implied warranties of merchantability or fitness for a
particular purpose. Use, copying, and distribution of any EMC software described in this publication requires an applicable software
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EMC, EMC, and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries.
All other trademarks used herein are the property of their respective owners.
For the most up-to-date regulatory document for your product line, go to EMC Online Support (https://support.emc.com).
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Drive Firmware Package 1.11