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salenaj74@gmail.com
Salena Jones
LibrarianDedicated to the careful research, selection, and dissemination of information resources
Performance Profile-
I possess a professional knowledge of the theories, principles, and practices of librarianship and have experience in
providing library patron services to adults, teens, and children. I am experienced in the performance of library operations
including: management, circulation services, library programming, collection development, employee training, reference
services, and library outreach and marketing.
Skills and QualificationsCirculation, Reference, and Research services
Professional Awards-
Education-
S. Jones
573-480-8065
salenaj74@gmail.com
Library Technician
2012-Present
Organize, access, and manage information in order to facilitate patron needs for adults, teens, and children. Circulation duties, patron
registration, reference services (text, database, and online), and technical support for workstation, printers, internet, software, digital
media, etc., are provided to the public and the military community on a daily basis.
**Other duties:
Collection Development and Acquisitions
Employee Training
Program Planning and Implementation
Library Outreach, Marketing, Social Media Administration
Readers Advisory and Library Instruction
Processing of Library Materials
Overdue Collections
Library Newsletter
**Professional TrainingListening and Human Intelligence: 2015; Collection Development: 2013, 2014; Conflict Management: 2014; Social Networking for
Administrators: 2014; Empowering Yourself- The Best Kept Secrets of Organizational America: 2014; Getting Organized at Work: 2014;
Emotional Intelligence: 2014; Database training: 2012, 2013, 2014 (Gale and ProQuest- 2013, 2014; Ebsco- 2012, 2014; online& webinars12+ hours)
**Additional TrainingOPEX- Operations Excellence/Customer Service: 2012, 2013, 2014; OPSEC Operations Security: 2012, 2013, 2014; Social Networking: 2014;
OPSEC for EOP Operators: 2014; EEO- Equal Employment Opportunity: 2012, 2013, 2014; SHARP- Sexual Harassment Assault Response
Prevention: 2012, 2013, 2014; No Fear: 2012, 2013, 2014; Information Assurance Awareness: 2012, 2013, 2014; Suicide Prevention: 2012, 2013,
2014; US Constitution: 2012, 2013, 2014; Fire Safety: 2012, 2013, 2014; Personal Safety: 2012, 2013, 2014; Physical Security: 2012, 2013, 2014;
Preventing Workplace Violence: 2012, 2013, 2014; Cyber Awareness: 2012, 2013, 2014; Combat Trafficking in Persons: 2012, 2013, 2014;
Workplace Ethics: 2012, 2013, 2014; Internal Controls: 2012, 2013, 2014
2008 -2011
Organized, accessed, and managed information in order to facilitate patron needs for adults, teens, and children. Circulation and
reference services were provided daily as well as technical support assistance for library computers.
**Other duties included:
Collection Development
Collaboration with Community Associations
Planning/Implementation of all Library Programs
Collection and Submission of Library Statistics
Shelving, Shifting, Shelf Reading, and Weeding
Procurement, Inventory, and Material Accountability
**Professional Training- Missouri State Library Summer Institute, Reference Services Course: 2010;
Basic Skills Course: 2009; Missouri State Library Summer Reading Education: 2009 and 2010
Volunteer Experience-
Library Volunteer
th
2004-2005
Duties included circulation, shelving, and display of materials for children Pre-K through 5 grade.
Additional Professional Experience-
Clerk
2010-2012
The duties for a small town retail store and restaurant included cashiering, deli work, menu and meal preparation, and
waitressing. Other duties included inventory counts, stocking, cleaning, and merchandise displays.
Substitute Teacher
2007-2012
Duties included teaching and supervising the course work of elementary, middle, and high school students.
2006-2007
As a customer service specialist for a busy retail and catalog company I resolved customer complaints and shipping errors,
processed merchandise returns, created and maintained customer files and records, completed invoices and credit memos, filed carrier
and insurance claims, and processed catalog orders originating via telephone, internet, or mail.