ACKNOWLEDGEMENTS

I would like to take this opportunity to thank those who have helped me in contributing their
time and support to the successful completion of this research study.
First and my foremost, I would like to extend my sincere gratitude to my University of
Malaya supervisor, Dr. Chan Wai Meng and English advisor, Dr. Joseph Siew Kam Sum for
their invaluable guidance, comments, constructive suggestions, as well as encouragement in
providing an in depth understanding, and subsequently deliver this written work.
I also would like to extend my thanks to all respondents who have been participated in this
study, and friends and colleagues who have supported and encouraged me.
Finally, my special gratitude and appreciation go to my lovely parents, brother, sister and
relatives for their endless love, support, care and patience during the course of this research
thesis.