QuestionnaireonYouthPreferencestowardsEbanking

DearRespondents,
ThisstudyisconductedtoanalyzeYouthPreferencetowardsEbanking.Werequestyoutokindlyfillthe
information.Theinformationprovidedbyyouwouldbekeptconfidentialandwillbeusedfortheresearch
projectwork.

Rankthefollowingpreferencelevelfrom1to3
(1Rank1,2Rank2,3Rank3)
S.NO.

Attribute

Q.1)

Paybills

Q.2)

Openanaccount

Q.3)

Insurance

Q.4)

Investment

Q.5)

Moneytransfer

ByVisiting
Branch

ByTelephone
Banking

ByOnline
Banking

Others(Payment
Gateway,ATMs)

Q.7)Doyoutrustbanksfortheironlineservices?
a)Completely[]b)Somewhat[]c)Dubiousd)Notatall[]
Q.8)Doyoutrustthatonlinefinancialtransactionaresafe?
a)Completely[]b)Somewhat[]c)Dubiousd)Notatall[]
Howfrequentlydoyouusethefollowingservicespermonth?
S.NO.
Attribute
Q.9)
Q.10)
Q.11)

INeverUse 1to3Times 3to8Times

ThisService

8to12
Times

Over12
Times

Visitingthebank
branch
Telephone
banking
Onlinebanking

Q.12)Whatwereyourreasonsforchoosingonlinebankingservices?
a)Convenience[]b)Savetime[]c)24houraccess[]d)others
Q.13) Gender:a)Male[]b)Female[]
Q.14) Age(years):a)1825[]b)2633[]c)3441[]d)41andAbove[]
Q.15) Occupation:a)Salaried[]b)Business[]c)Student[]
Name(optional):
ContactNo.:
EmailId.: