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  • OCC Communications RE: Bank of America (FOIA)

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    Isabel Santamaria
    46 просмотров24 страницы
    Echeverria et al vs Bank of America et al I have complained several times to the Office of the Comptroller of the Currency (OCC) as seen in this FOIA request but the OCC allows Bank of America to conduct its own “internal” investigation and at the end, the OCC believes the fraudsters and then cover up the fraud during the investigation. All of my complaints to the OCC have been useless even though Bank of America has defrauded them as well and committed obstruction of justice in the process. I recently advised the OCC that Carlisle & Gallagher Consulting Group, Inc. and Urban Settlement Services were conducting the investigation instead of Bank of America and providing them (OCC) misleading and false information regarding our account and loan modification but once again, the OCC continues to evade our requests and even our FOIA requests. The OCC closed the case and instead of taking matters into their own hands, they advised Bank of America, allowed the criminals to conduct an “internal” investigation AGAIN and even believed when Bank of America said that they addressed our concerns with a letter dated March 14, 2014 which we never received. This criminal activity needs to stop and the OCC are in cahoots allowing this behavior to continue, they will not regulate it.

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    Echeverria et al vs Bank of America et al I have complained several times to the Office of the Comptroller of the Currency (OCC) as seen in this FOIA request but the OCC allows Bank of America to conduct its own “internal” investigation and at the end, the OCC believes the fraudsters and then cover up the fraud during the investigation. All of my complaints to the OCC have been useless even though Bank of America has defrauded them as well and committed obstruction of justice in the process. I recently advised the OCC that Carlisle & Gallagher Consulting Group, Inc. and Urban Settlement Services were conducting the investigation instead of Bank of America and providing them (OCC) misleading and false information regarding our account and loan modification but once again, the OCC continues to evade our requests and even our FOIA requests. The OCC closed the case and instead of taking matters into their own hands, they advised Bank of America, allowed the criminals to conduct an “internal” investigation AGAIN and even believed when Bank of America said that they addressed our concerns with a letter dated March 14, 2014 which we never received. This criminal activity needs to stop and the OCC are in cahoots allowing this behavior to continue, they will not regulate it.

    Авторское право:

    © All Rights Reserved
    Скачайте в формате PDF или читайте онлайн в Scribd
    Отметить как неприемлемый контент
    46 просмотров24 страницы

    OCC Communications RE: Bank of America (FOIA)

    Загружено:

    Isabel Santamaria
    Echeverria et al vs Bank of America et al I have complained several times to the Office of the Comptroller of the Currency (OCC) as seen in this FOIA request but the OCC allows Bank of America to conduct its own “internal” investigation and at the end, the OCC believes the fraudsters and then cover up the fraud during the investigation. All of my complaints to the OCC have been useless even though Bank of America has defrauded them as well and committed obstruction of justice in the process. I recently advised the OCC that Carlisle & Gallagher Consulting Group, Inc. and Urban Settlement Services were conducting the investigation instead of Bank of America and providing them (OCC) misleading and false information regarding our account and loan modification but once again, the OCC continues to evade our requests and even our FOIA requests. The OCC closed the case and instead of taking matters into their own hands, they advised Bank of America, allowed the criminals to conduct an “internal” investigation AGAIN and even believed when Bank of America said that they addressed our concerns with a letter dated March 14, 2014 which we never received. This criminal activity needs to stop and the OCC are in cahoots allowing this behavior to continue, they will not regulate it.

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    © All Rights Reserved
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    из 24
    Page 1 of 7 sine cess Res Bankof America Se rea eS November 24, 2010 Office of the Comptrotler of the Currency: Cantomer Assistance Group 1301 McKinney Succ, Suite 3450 Houston 7. 77010-9050 ‘Customer names: Mr. Abdiel Echeverria and Ms. Isabel Santamaria Bank of Ametica account ending: 3127 Property address: 499 Cellini Avenue NE, Palm Bay, FL 32907 OCC case number: 01207588 Dear Customer Assistance Specialist ‘This letter is in response to your correspondence sent to Bank of America’s Office of the CEO and President on behalf ‘of Mr. Abdi] Echeverria and Ms. Isabel Santamaria. ‘Thank you for the opportunity to address your concerns. ‘You requested additional information in regard to the modificatton request ftom Mr, Echeverria and Ms. Santamaria, Below are the responses fo your questions: 1.) Has the consumer contacted the bark previously? +The customer has been in contact with Bank of America, seeking financial assistance since January 2010. 2.) Has the consutmer indicated the desire to stay in the home? + Yes, As Santamaria has requested a faan meification fo assis fer in her efforts to stay i ne home. 3.) Is this an investor foan? If's0, who isthe investos, and has the bank contacted the investor? # Yes: The investor is Genmte Mae (GNMA). The bavestor has not heen eomtcted 4.) Has the consumer shown the capacity to re-pay the loan under new terms? © New serms have not been reached, as the customer i still wider reviexe Jor a modification. We are awaiting financial information from the customer fo move forward with the review Bank of America 100 Noth Tey01 Sect, Cavite, NC 2825-00 Page 2 of 7 November 24, 2010 Office ofthe Comptrolier of the Currency Page Two 5.) Has the borrower heen considered for all possible alternatives for home retention strategies that are being offered by the investor or the bank? If not, why? mamaria is curreniy under review far a loan modification. We are awaiting financial infarmation from the customer to moe forward with the review. 6.) What is the status for the foreclosure, foan modification or workout program? Include referral date; sales date; or suspended date of foreclosure, Ifthe foreclosure has been completed, does the state require a redemption period? It'so, how many days? +The customers’ Ioan is being considered for a madification white in a Type II Special Forbearance Workout. The loan ts not currently in a state of foreclowure. 77.) Ifa home retention resolution could not be reached, why? © MB. Santamaria is eurrentiy under review for a loan modification We are awaiting financial information From the custamer to move forward with the review 8.) If debt to income is the reason for declination, please provide the metries forthe decision. Ms. Santamaria is currently under review for a loan malification. We are awaiting financial information from the customer to move forward with the review 9,) Ifa home retention resolution was reached, please provide the details of the resolution, © Ms. Santamaria is currently under review for a loun modification. We are awaiting financial information from the customer to move forward with the review 10.) Name and contact information for the bank personnel should the consumer require further assistance, «Far any questions or concerns regarding her lown account, Ms, Santamaria may contact Negotiator Bruce Arthur at 1.866.788.8495, Monday through Friday, 8 a.m. to S p.m, Central We thank you for bringing this matter to our attention. If you have any ques this lemer, please contact me at 1.214.716.4744. Thank you. ms about the information contained in Sincerely AoE Ma LE Scott MeDaniet Customer Advocate Office of the CEO and President Banko America [00 Ni Fim Stet, Chala NC 28256001 Page 3 of 7 Bxcouive Customer Relation BankofAmerica Otlive of the CHO and Presicent oy November 24, 2010 Office of the Comptroller of the Currency Customer Assistance Group 1301 MeKinney Street, Suite 3450 Houston, TX 77010-9050 OCC ease number: 01207588 Customer names: Mr. Abdiel Echeverria and Ms. Isabel Santamaria Property address: 499 Cellini Avenue NE, Palm Bay, FL 32907 Dear Customer Assistance Specialist This letter is in response to your correspondence sent 10 Bank of America’s Office of the CEO and President on behalf of Mr. Abdiel Echeverria and Ms. Isabel Santamaria. ‘Thank you for the opportunity to address your concerns, Enclosed please find Bank of America’s response to Mr, Echeverria and Ms. Santamaria. Our response was mailed directly to their attention. We thank you for bringing this matter to our attention, If you have any questions about the information contained in this letter, please contact me at 1.214.716.4744, ‘Thank you. Sincerely. ae Scott McDaniel Customer Advocate Office of the CEO and President Fnelosures. Bank of Amena 90 Nota Tovon Seat Chrte, NC 2528-0000 Page 4 of 7 ‘oni the CEO and Presicent

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