Rikki L.

Carter, MLS
Please contact me via www.RikkiCarterMLS.weebly.com

Education

Masters of Library Science, Emphasis in

Archival Studies- 4.0 GPA
Emporia State University,
Graduation

Anticipated August 2015

Bachelor of Arts, Integrated StudiesEmphasis in English and Cinema Studies

Utah Valley University,
Graduated December
2010

Related Archive Internship experienceDigitization and Archives Intern-

Utah Valley University Sutherland Archive,
Spring 2015
Digitize, process, repair, arrange and describe archival collections, use DACS and Dublin Core
guidelines to create EAD finding aids using Archivists Toolkit, and upload data into ContentDM
Digitization & Metadata Intern-
Utah Department of State History,
Summer 2014
Created Excel spreadsheets to create, catalog and organize metadata for historical photo and negative
collections using Library of Congress and Dublin Core standards

Skills & Proficiencies

Information Management Skills
Library and Info Management
Budgeting
Archival Arrangement, Metadata and
Description using DACS, Dublin Core
ContentDM, and LCSH
Collection Management
Reference Services
Online and Database Research
Digital and Physical Preservation
Outreach and Social Media
Organization
Time Management
Physical and E-filing Systems

Technical Skills
Office Suite
Video Presentation, Creation and
Editing
Technical, Internet Marketing and
Content Writing and Editing
Archival Software
Search Engine Optimization & PPC
Social Media
Web and Database Research
JING
Weebly
Basic HTML and XML Metadata
creation

Training, Presentation, and

Events Skills
Online and Face to Face
Training and Presentation
Quality Assurance and Control
Volunteer Coordination
Conference and Event Planning
and Evaluation
Travel Research and
Reservation
Timecard Entry and Scheduling
Oral and Written
Communication Skills

Professional Experience
Ancestry.com
Quality Control Auditor- Digital Preservation (April 2015-present)
Perform Quality Control audit on team members work to ensure high quality standards and adherence to
project guidelines, train new hires on auditing tools and project standards, and assist team as needed
Digital Preservation Specialist- Quality Control Auditor (November 2014- present)

Exercise high attention to detail in scanning, auditing, digitizing, and ensuring correct metadata for historical
documents including vital records, probate documents, newspapers, census information, etc. in various formats,
from microform, loose leaf to bound books, and digital formats

Adhere to strict archival procedures and regulations to maintain a secure preservation environment and correct
handling of documents & collaborate with team members and team leaders to communicate best practice
procedures for each project, includes reviewing of new software

Member Services Representative

HealthEquity, Inc
|10.12-8.13

Provide customer support, education and direction, via phone and email, to guide members to tools to manage
health Savings, Flexible Spending, and Health Reimbursement accounts via an online member portal system

Required a high level of professionalism, patience, teaching and technology abilities, along with customer
service and communication skills

Executive Secretary- Admin 3

GEAR UP Department, Utah Valley University
|6.12-10.12

Manage daily office tasks and provide administrative support including outreach via department website and
social media,keeping accurate department budget, managing staff timecards information, fielding student and
parent inquiries in person, via email and by phone, managing and filing personnel data, organizing meeting
minutes, schedules, and presenters, maintaining office supplies & equipment, sitting on hiring committees, and
proofread and compose letters, memos, excel files, and other documents as needed for the department.

Search Engine Optimization Specialist

My eBiz
| 11.08-3.12

Conduct search engine optimization and keyword research and created original content and edited pre-existing
works to manage customer campaigns and increase organic traffic to client websites. Trained new employees on
research and fulfillment procedures as well as resolved customer issues in a professional and timely manner via
email and live chat systems. Required computer proficiency in Word, Excel, Outlook, various social media and
blog sites, keyword research using search engine tools, email marketing, and social media video creation.

Writing and Teaching Experience

Prose Editor -
Touchstones
English Journal

Fall 2011

Supervised and edited with selected prose editors to critique, select and revise submissions for publication in
the foremost journal of original prose, poetry, drama, and art on UVU campus.
Teaching Assistantship-
English Department
,
Utah Valley University,
2010-2011

Taught several sections of English and Cinema Studies course material, cultivating discussion and covering film
concepts from technical production to film theory. Held writing and editing workshops to strengthen students
writing skills and was responsible for grading students quizzes, tests, and written assignments, including term

projects and exams

Culture Writer
-
UVU Review Newspaper
, 2009-2011

Composed and researched newspaper articles covering culture related events and issues

Awards and Publications

Outstanding Thesis Award for Senior Thesis in Integrated Studies, Utah Valley University, April 2011
Deans List- Utah Valley University, 2008-2010
Works Published-

Realism and the Path to Transformation in Documentary Film & How Travel Writing is Missing the Boat
Integrated Studies Journal, Spring 2011

From Baudelaire to Benjamin: An Argument for Documentary Films Value as Painter of Life-
Kronos:
Honors Journal Fall 2011