Академический Документы
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Культура Документы
Step 1
Step 2
Collect data.
Rate personnel as entry level, master level or expert level.
Additionally, conduct focus groups or create a survey to gather information.
Compare the outcomes of experts with the outcomes of less experienced personnel to identify the tactics
used by skilled professionals.
This helps determine what training needs to be implemented to improve the success rate for less seasoned
employees.
Step 3
Step 4
Prepare a training plan to address identified skills gaps in the current environment.
This typically results in improved employee morale, retention and business performance.
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Hutech International College