[TypeMathesone

2803
laiborneFoster
Crystal
your address]
OBJECTIVE
To secure a position in a call center or customer service setting.

Wy 
EDUCATION
Grant Joint Union High School  2002-2006

#2,
[Type
EXPERIENCE

Sacramento,
J.C. Penny Catalog  Customer Service Rep – 2008-2009

your phoneCA
• Place customer catalog orders via phone
• Assist customer with item information and availability
• Place gift card orders
• Track and locate shipped orders
• Browse the internet to assist customers with further merchandise questions

number]
• Transfer calls to the correct departments

95864[Type
• Offer internal and external sales
• Telemarketing

916-969-4942
Over The Rainbow Circles of Excellence  Administrative Assistant – 2005-

your e-mail
2007
• Scheduling appointment and meetings
• Operating and Storing information

 crystalfoster51@yahoo.com
• Researching and reviewing memos and client reports

address]
• Common use of computers, e- mails, Internet, fax machines, ECT.

Ross Stores  Sales Associate – 2006-2006

• Assist customers with purchases and returns
• Handle payment transactions: cash, check, and credit cards
• Deal tactfully with customers
• Handle customer questions and complaints
• Hospitality and store maintance

Pizza Hut  Customer Service Representative – 2004-2006

• Take orders via phone, or over the counter
• Handle payment transactions: cash, check, and credit cards
• Deal tactfully with irate customers
• Performed daily inventory
• Hospitality and store maintenance

Apple Medical Clinic  Medical Assistant/Front Desk – 2002-2004

• Check in paitents, scheduale paitent appointments and surgeries
 [Pick the date]

• Handle payment transactions: cash, check, credit cards, and medi-cal

• General Clerical duties: Faxing, Filing, Copying
• Set up paitent rooms
• Perform TB test, collect urine specimes for labs
• Assist in minor surgeries
• Hospitality and office maintance

SKILLS
Organizing
Writing
Oral and Written Communication
Analyzing
Critical Thinking
Computer Skills
People Skills
Clerical Skills
Promoting and Selling