Phonetic Alphabet

The Phonetic Alphabet is used in many centres to help ensure the right information is
given. It is useful to learn this alphabet as it can help make the call handling more
effective and efficient.

A ALPHA

B BRAVO

C CHARLIE

D DELTA

E ECHO

F FOXTROT

G GOLF

J JULIET

M MIKE

N NOVEMBER

O OSCAR

P PAPA

Q QUEBEC

R ROMEO

S SIERRA

T TANGO

U UNIFORM

V VICTOR

W WHISKY

X X-RAY

Y YANKEE

Z ZULU

H HOTEL
K KILO

I INDIA
L LIMA