Corrective Maintenance:

The Corrective /remedial maintenance is urgent network maintenance and performance

maintenance activities including fault detection and rectification of both active and passive
components of the sites. The response and rectification times are defined by agreed service level
agreements. The activity includes to remove the root cause of failure and to restore the system
functionality to the pre-incident level.

Critical Alarms Power failure, DG failure, and smoke, fire, BSS, & MW network.

Major Alarms AC failure, temperature, VSWR, Sector down etc.

Minor Alarms tower light alarm, low fuel, shelter door open, humidity alarms etc.

When NOC identifies and verifies such faults in one of the network elements; NOC
opens issues a trouble ticket as a work order pertaining to such tasks which is closed after
the fault has been rectified by FLM teams and verified by NOC.

Preventive Maintenance:
The Preventive maintenance scope covers planned and scheduled site visits for routine site
checkups and inspection of both active and passive components of the sites. During PM all active
and passive site components are periodically checked to improve the health of the components in
order to minimize the corrective maintenance . The PM activities are performed and scheduled as
per customer requirements and scope handled under preventive maintenance is to check below
components.

Antenna Systems, BTS Equipments, Transmission equipments, RF signal cables etc.

Air conditioning units. Power Systems, Battery Banks, MDBs etc.

Diesel generators.

Alarm panel, sensors, exhaust fans, power points, lights, tower lights, Earth Pits etc.

Civil structures like shelter, tower, antenna structures, fence, gate, ladder and Cleaning of
sites monthly for desert sites & quarterly for other sites.

Fuel Management:

Fuel Sensors installed inside the fuel tanks are set in advance to give the remote
indication at the desired level of fuel remaining inside the tank.

Fuel filling is managed on daily basis with a planned sites and dates for periodically
filling of the fuel tanks as per requirements.

Advance arrangements are worked out with Fuel suppliers to get the seamless flow of
work and refueling of DG tanks at required Sites.