MANJUSHA KRISHNA, ‘Mobile: 09240000000 / 09100000007" E-Mallsoxxex® yahoo.com 4308 OBJECTIVE Seeking senior managerial assignmentsin Operations Managemert with an organization of repute In Healthcare / Contuiting sector PROFILE SUMMARY Over 12 years of experience in Strategy Planning, Operations Maragement, Administration, and Human Resource Management in the Healthcare sector ‘+ Extensive experiance in devaloring plans & SOPs foraverall management, eupervsion and imelamentation of health programmes ‘Actively involvedin developing marketing campaigns and handing cost savinginiativesn the processes Excetent leader with exposure in conceptualizing measures to optimize the resource / capacty utilization ‘Adept athandlng day-to-day acmiristeative activites in coordination with internal / external departments Hold the dictinction of docigning training modules and organising team building evorts acrose career ‘Strong communicator with the abilty te ensure execution of the time-bound deliverables. ‘CORE COMPETENCIES Hospital Administration ‘Handing administrative matters in Hospitals, scrutinizing work/ performance of other functional groups and ‘providing assistance to improve their functioning and processes + Ensuring prover implementation of polices for promoting & protecting health, safety & environment and ‘organisational effectiveness Operations Management ‘+ Monitoring the operations related to human resources, diagnostic functions, customer care, medicalrecords, engineering, maintenance, biomedical waste management and security 1+ Planring effective control on materials and inventory, overseeing, the mainterance of Hospital building / ‘Components including interior utlities and equipment Finance Operations + Monitoring the expenses of the units ard developing a process to enhance profitability ‘Overseeing tasksrelatedto salary & payroll management & carrying out vendor & merchandiser negotiations HR Management + Identifying candidates on the basis of technical requirements and managing the appreisal rrocess inked to reward management ‘+ Conceptualizing & etfectuating training & development intatives for improving employee productivity ORGANISATIONAL EXPERIENCE Vaatsalya Group of Hospitals, Sangalore ZonalHead - Operations Sincebut20 ing the everall management and day-to-day operations of 6 Units /osptalsin Andhra Pradesh inating the operational management initiatives, managing the health plans and integrating delvery systems to achieve organizational objectives + Handing the recruitment of personnel and identification of Consuitants + Developing & implementing the stafing norms, performarce appraisal and HR reports 1+ Accountable for implementing the evolving HR practices inthe eiistry 1 Carrying out effective vendor and merchandiser negatiatione ‘Driving the inventory replenishment process and generating revenue ‘+ Responsible fr streamlining procedures and preparing the SOP for smooth operations ‘Taking part inthe community events, overseeing quality assurance and lesding compiance functions Accomplishment ‘+ Holds the creit of achieving target matrix of 99% as signed by top anagemert + Instrumentalin hiring Consultants and increasing surgeries, thetebyimproving the profitability ofthe comoany Ps Memorial Hospital Kochi, Kerala ‘anager Operations Feb’06 —Jumr'10 ‘Accomplishments: ‘+ Actively iwolvedin developing & implementing operational system for the Neve Kidney Tranaplant Cell ‘+ steered efforts for restructuring & creating a new system for 28-hour patient service ‘+ Instrumental initiating ICD coding for processing patient files ‘+ Played a pivotal ole in streamiring the computerized management of medical records/ reports ‘+ Effectively orgarized the expansion programme for conversion to 500 Bedded Hospital + Successfully essured swift resolition of eustomer/ user compleint in ¢ professionel manner ‘+ Sgnificartly enhanced the produetsty by edueating taff and steearlning werk procediwos PREVIOUS EXPERIENCE ‘SL Raheja Hospital, Mahim, Mumbai Manager - Operations Sep'03—Nov'05, MGM Hospital, Yashi, Navi Mumbai Adwinistrator ocv'en sua Chorak Hosfita, Indore Administrator ‘Aug 00~ Aug'02 TRAINING ‘¢ Sma Gold Training at Navgati, Bangalore in 2012 EDUCATION ‘+ MBA Hospital Administration) from|.M.S., Dai Alilya University, Indore (M.P.) ‘+ Post Graduation from IMS, Devi Ahilya University Indore (M.P.) IT Sills: MS Office, Windows and Internet Applications PERSONAL DETAILS Date of Birth: 2° January, 19% Address: (Cx/03, XXK Apartments, OOK Park, Vishakhapatnam. Andhra Pradesh Languages tnown: Hind, Engh, Malayalam, and Tamil Location Preference: Vishakbapatnam and Hyderabad Retained only the relevant contact, details Crisp objective statement with specific attributes about targeted job role Rewrote and represented the Profi ‘Summary and Core Competencies sections to give a complete overview of the candidate's skills and background Revised layout and used precise ‘sentances to enhance aesthetics and readability