LATASHA VINES

3537 JAY ST N.E. #201 WASHINGTON DC 20019

(202) 621-8226
latashavines@yahoo.com

OBJECTIVE: CUSTOMTER SERVICE\ MAIL PROCESSER

QUALIFICATION:
Honest, Reliable and productive
Take pride in doing a good job
Hard working, like challenges
Welcome constructive criticism

EMPLOYMENT:

SHUGRUE & MION APRIL 2007-PRESENT

MAIL PROCESSOR WASHINGTON,DC

Sort and distribute UPS, DHL, FEDEX, and Express Mail packages scan to correct dept
and correct person. Reviewed all incoming faxes separate according to the file numbers
and responsible party disperse to various departments for processing. In addition also sent
out a high volume of outgoing faxes to clients on job deadlines issues the client may have
or concerns

WOLPOFF & ABRAMSON JULY 2005-FEB 2007

MAIL PROCESSOR ROCKVILLE, MD

Received UPS, DHL, and FedEx packages scan to correct dept and correct person.
Reviewed all in coming mail separate according to mail types, and file numbers,
responsible party, hold action, modes and follow-ups disperse to various departments for
processing. Also process return mail, fold garnishments receipts, and made deliveries to
various departments.

WOLPOFF & ABRAMSON MARCH 2004-JULY 2005

TRANSFER AGENT ROCKVILLE, MD

Responsibilities consist of making outbound calls to debtors, transferring calls to the

appropriate paralegal, and providing outstanding customer service.

SOUTHWEST DISTRIBUTION JULY 2000-FEB 2004

CUSTOMER SERVICE REP WASHINGTON, DC

Answered telephones, took messages filing, collections of money enter in complaints &
redeliveries, routed calls to appropriate individuals and worked Switchboard.
EDUCATION:

ATLANTA JOB CORPS MARCH 1999-MAY 2000

TRANSPORTATION COMM/CERTIFICATE ATLANTA,GA

HARPER’S FERRY JOB CORPS APRIL 1997-FEB 1999

BUSINESS CLERICAL/GED HARPER’S FERRY, WV

SPECIFIC TECHNICAL EXPERTISE

Operating Systems: proficient knowledge of copiers Oce’2090, 2070, 2060, Konica

laser ship 800, 710 Postage Meters: Pitney Bowes, Hasler Wj135, Ascom system 200
plus Switchboard, NxView , Extranet, Crytobin

Skills: Windows XP, Vista, Microsoft Word, Excel, Outlook, Typing (60wpm), Data
Entry (150kspm),

REFERENCES UPON REQUEST