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In a poll that measures candidate behavior, the online job site CareerBuilder
asked participants what aspects of the hiring process carried the most weight
when choosing an offer. The number one factor cited in 44% of responses was
the in-person job interview. The job offer itself was named as the key factor in
less than 20% of the answers.
In many cases, money was less of a motivating factor than the experience
they had meeting the employer. In fact, on average, respondents said they
would accept a salary that was 5% below what they considered the bare
minimum to work for an employer that left a great impression during the job
interview.
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So, what makes an interview process good in the minds of job applicants?
Here are the top five out of 11 possible answers, most of which are
surprisingly easy to accommodate:
1. The company sent an automated message acknowledging they received
the resume/application.
2. The interview was conducted by multiple people from the company.
3. The process included a tour of the office/work area.
4. A hiring manager/employee of the company emailed the applicant to
acknowledge that the resume/application was received.
5. A hiring manager/employee of the company called to acknowledge
receiving the resume/application.
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Suppose, for example, that the job you're trying to fill wouldn't give
"Candidate A" significantly more responsibility than she currently has, but you
can see that she has the potential to take on more. Ask how quickly she wants
to move up in your organization.
Although you probably cannot make any promises about when a promotion
might come along, the question shows that you're thinking about the
individual's future, not just trying to plug a hole.
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It's easy to get off track, particularly because a job candidate will naturally
want to highlight his or her own area of strength. If you realize the
conversation is being steered away from what you consider the most
important areas of focus, pull it back where it needs to be.
In the end, you'll have a balanced selection process one that gives the
candidate a positive perception of the opportunity that may be available, and
also provides you with the insights required to make a sound hiring decision.
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