Jacob Stein

Profile
Hardworking geography undergrad student. Defined by peers and supervisors as
reliable, capable, and creative. Experienced at working self-directed as well as part of a
team. Able to deal with management and administrative tasks competently. Objective
is to gain experience working in an office or corporate environment as well as
experience with planning, community outreach, GIS, and database analysis.
Education
University of North Carolina at Charlotte | Charlotte, North Carolina
Bachelor's of Science, Geography
Central Piedmont Community College | Charlotte, North Carolina
Transfer Degree, Geography

GPA 3.4
May 2017
GPA 3.6
December 2014

Relevant Projects
Charlotte Mecklenburg Plan Presentation, Spring 2015
The goal of the project was to research and present on a particular plan in the
Charlotte region and to study the connections between it and the overall Charlotte
Mecklenburg plan ecosystem.
My presentation was on the Charlotte-Mecklenburg Sustainability Report Card.
During the project, our team interviewed creator of the plan and asked about its
connection to the 2030 Mecklenburg Livable Communities Plan which was being put
together at the time of the report cards publication.
Relevant Skills
Business/Customer

Service:
Experienced in customer relations.
Experienced in managing small groups of employees.
Required to input financial data for bookkeeping purposes at job.
Required to balance daily receipts for store.

Computer:

Excel, Word, Adobe Photoshop, Storeline, and Prezi

Adept at using most forms of social media with an

understanding of marketing and advertising through it.

Social Media:

Work Experience
Bookkeeper
July 2013 Present
Earth Fare - the healthy supermarket
Huntersville, North Carolina
Perform customer service related tasks (ie ringing customer's groceries, returns,
exchanges, answering the phone, helping look for products, and doing anything
within reason necessary to ensure customer satisfaction.)
Stock groceries and create displays.

Handle the daily financial paperwork (ie resetting tills to standard amount,
entering daily tallies into company Excel file, breaking down and counting
deposits and change orders).
Manage small groups of employees as part of the job. Serve as trainer for new
employees.

Customer Service Clerk

February 2012 July 2013
Harris Teeter
Charlotte, North Carolina
Handle financial transactions (Western Union money orders and wire transfers;
lottery tickets and winnings; and till loans or transfers),
Oversee cashier activities, and ensure customer satisfaction (handling refunds,
exchanges, or rain checks)
Customer Experience Associate
October 2012 April 2013
Michael's Arts and Crafts
Mooresville, North Carolina
Dealt with store upkeep: repairs, inventory, and general organization
Assisted customers with finding products, ordering special orders, searching the
company database to find where a product could be found elsewhere.
Down stocked merchandise and created displays.
Leadership
Earth Fare
Huntersville, North Carolina
Supervisor (Bookkeeper)
July 31, 2013 Present
Assist in running a department of an average of 20 employees and training of
new employees