PENELOPE I.

VALDEZ – VALERA
1695 Hoe Ave Apt 2D
Bronx, N.Y. 10460
(646) 705-9801
valdezvalera@hotmail.com

OBJECTIVE

To obtain a part-time or full-time position as a human resources assistant in a respectable establishment in the greater
Metropolitan New York region that will utilize the skills I have attained both through my professional experience and
educational pursuits.

TECHNOLOGY SKILLS

Microsoft Office 97, 2000, 2003, and Windows XP, Microsoft Office Outlook, Microsoft Office Excel, Microsoft Office Word,
Microsoft Office PowerPoint and Microsoft Office Publisher. Bilingual: English and Spanish Type 40+ WPM

EDUCATION

A.A.S. Degree, Hospitality Management

Monroe College Bronx, N.Y.
Candidate for a B.S. Degree, Bachelor of Science in Business Administration with Human Resources
NY Institute of Technology, N.Y. N.Y.
EXPERIENCE

The “W” New York Times Square Hotel, New York, NY January 2008 - April 2008
Intern
• Integrated academic study with professional work experience that is directly linked to the colleges major/career
interests.
• Served as initial contact to clients seeking services.
• Developed and maintained a filing system for all administrators and staff.
• Responsible for collecting client data and maintaining records.
• Filer, prioritized and disseminated all office related data and correspondence.
• Data Entry.
Mars 2112, New York, NY December 2006 - March 2008
Customer Service/Sales Associate/Cashier
• Operated cash and monetary transactions.
• Trained and evaluated new staff.
• Developed and maintained customer service relationships to enhance future sales.
• Responsible for tracking the daily cash flow and shipping reports.
• Logged and ensured correct shipping and receiving of merchandise.
• Responsible for receiving and sorting of inventory.
• Ensured correct categorizing, pricing, and visual display of merchandise.

Wireless Plaza, Bronx, NY April 2000 - May 2001

Front Desk Receptionist
• Screen heavy telephone lines
• Coordinate meetings and conference calls
• Order, distribute and maintain office supplies and equipment
• Organize/maintain appointment calendar for full team faculty
• Office duties: copying, filing, faxing, distribute mail
• Scanning Documents
• Arrange for messenger pick-ups and sign for packages
• In charge of keeping track of vacation, sick and personal days taken by staff
• Data Entry
References available upon request