Sun Systems Fault Analysis Workshop Online Assessment

(Answer all questions in this section)

1. In handling a report about a server that is not working properly, you reco
rd the initial information in a Fault Analysis and Fault Diagnosis Worksheet. As
part of your analysis, a problem statement is written which describes what does
not appear to be working normally on the system.
What is the next step that you would take in the analysis to establish probable
cause of the reported fault? Mark for Review
(1) Points
List likely causes
Document items
List facts
Formulate a hypothesis
2. A critical system fault has just been reported. You are given some written
information which describes the initial observations of what appeared to be not
working with the system.<br/><br/> You call the customer to set up interviews t
o acquire additional details about the fault, and to access actual information f
rom files on the system.<br/><br/> Which two file sources would you immediately
retrieve information from on this faulty system?<br/><br/> Mark for Review
(2) Points
(Choose all correct answers)
Programming errors in applications
System crash dump files, if they exist.
Bugs in kernel code
Log files, such as the /var/adm/messages
General device faults
3. A SPARC-based system that has always booted from the network needs to be r
econfigured to boot from disk.<br/><br/> You know that the diag-switch? paramete
r and the boot-device parameter will need to be reset on the system, from the >o
k prompt.<br/><br/> What command would reconfigure the system to boot from disk
and not from the network? Mark for Review
(1) Points
setenv boot-device=bootdisk ; reboot
setenv diag-switch? true ; boot
setenv diag-switch? true ; setenv boot-device disk ; boot
setenv diag-switch? false ; setenv boot-device disk ; boot
4. The telnet and ftp service no longer work to a server. Appears service is
not available.<br/><br/> What is the process that the svcadm command would need

to enable to start the service?

(1) Points

Mark for Review

routed
dhcpd
ntpd
ftpd
inetd
5. You are asked to diagnose the failure of a service that was supposed to st
art automatically at boot time on a SPARC-based system. <br/><br/> Which command
causes SMF to start all services serially and display messages on the console f
or all services? Mark for Review
(1) Points
boot -v
boot -m debug
boot -m milestone-none
boot -a debug