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F.A.Q.

GalileoFormatsGuide

AMEFIELD
H/N.
NameFieldCreate
(Min.2charactersmax.55.)

N.1GETTINI/RMR

Onesurname,numericoptional

N.3MAYA/RMR/DMRS/PMR

Multiplenames,samesurname

N.1FAVRET/JMR+N.2VANROSSUM/BMR/OMRS

Multiplesurnames

N.I/JOHNSON/PAULAMISS*31JAN075MTHS

Createaninfantname.MandatoryNameremarkcontains
mandatoryDateofBirthinddmmmyyformatthenfreetext

N.ANCIAN/DMRS+N.I/ANCIAN/ROBINMSTR
*12OCT06

Adultwithinfant

NameFieldChange
N.P56@2ALONGI/MMRS/CMR

Changenames5and6

N.P3@I/BLACK/ISABELMISS*03MAR11

Changename3(aninfant)toanotherinfantname

N.P2@SMITH/JMR

Changename2toSmith

Note:manyairlinesdoNOTallownamechangesafterendinga
BookingFile.Anerrorresponsemaybereturned"NAME
CHANGESNOTALLOWED".Pleasecontactairline.
NameFieldDelete
N.P1@

Deletefirstname

N.P24@

Deletenames2,3and4

NameFieldDisplay
*N

Displayallnames

GroupNames
N.G/50SKITOUR

CreateGroupname

N.G/@50BEACHTOUR

Changegroupname

N.G/@

Deletegroupname

*N

Displaynamesingroup

GroupNameRemark

N.G/50SKITOUR*REMARK

CreateGroupnamewithnameremark

N.G/@*CHANGEREMARK

ChangeGroupnameremark

N.G/@*

DeleteGroupnameremark

Note:Whenagroupb ookingiscreatedaGRPSSSRisautomaticallytransmittedtotheairlineatendtransaction.Namescanonlyb e
addedafterretrievaloftheBF.Groupfareinformationmustalsob eaddedi.e.,SI.SSRGRPFZZFREETEXT.RefertoManualSSRs.
CreateNameRemarks
H/NRMKH/NRPT
(Min.2characters,max.88charactersincludingspaces.)
N.LUGON/TMR*FREETEXT

Createanameremarkatthesametimeasenteringname

N.3MAYA/RMR*FREETEXT/BMR*/CMS*

Samenameremarkreferstoallnamesinthisnameitem

N.2HUGHES/AMISS*CHD6YRS/KMSTR*CHD3YRS

Addmultiplenameswithdifferentnameremarks

N.PERCIVAL/CMISS*FREE
TEXT+N.1SKERRATT/SMISS*

Theasteriskafterthesecondnameitemwillcopytheremarks
inthefirstnameitem

N.EK/BOCHD*11YR

Insomemarketswithsomeairlinesthechildreferenceneeds
tobebeforetheasterisk.RefertolocalSMOfordetails.
Addnameremarksonselectedpassengerinamultiplename
item

N.3PERCIVAL/CMISS/BMR*FREETEXT/KMRS

N.I/BROWN/MARSHAMISS*15MAR07FREETEXT

CreateInfantnamewithmandatorynameremarks

N.1SAIT/VICTORIA*PC11DOB15MAY96

CreateNameRemarksforPTCfarequote
NameremarkcreatedinPTCformatforfarequoting.Childaged
11.Mandatoryspacebeforeoptionalfreeformatcanbeadded.
TwonameswithNameRemarkforpassenger2inPTCformat
forfarequoting.
FollowupFareQuotewillquotePsgr1asAdult(noPTC)and
Psgr2asChildaged7years.
ListofavailablePTCcodes.

N.2SMITH/DORAMRS/ANNMISS*PC07
FQCQF
H/PTC
AddNameRemarks
N.P1@*FREETEXT

Addnameremarktothefirstname

N.P24@*FREETEXT

Addnameremarkstothe2nd,3rdand4thnames

ChangeNameRemarks
N.P1@*NEWFREETEXT

Changeexistingnameremarkforname1

N.P24@*FREETEXT

Changeexistingnameremarkfornames2,3and4

DeleteNameRemarks
N.P1@*

Deletenameremarkforname1

N.P24@*

Deletenameremarkfornames2,3and4

PHONEFIELD
H/P.
CreatePhoneField
(Max.53charactersforeachofthefirst2phoneitemsand66forfollowingphoneitems.)
P.B*0793888184

Createbusinessnumberwithassumedsetcity

P.ZRHB*508042X2184

CreateZurichbusinesstelephonecontactwithextension
number

P.ROMT*8084223160OLGA

CreateRometravelagencynumberwithagentsreference

P.LONA*02083729878X372

Createaccommodation/hotelnumberwithextensionnumber

P.PARN

NoParistelephonecontactnumber

P.HKGE*SUELI//GALILEO.COM

Createemailaddress.Useinplaceof_"underscore"
symbol.Use//inplaceof@"at"symbol

PhoneFieldCodes
T*

Travelagent

H*

Home

B*

Business

M*
A*

MobileorCell
Accommodation/Hotel

N*

Nocontact

P*

Telephonenumbernotknown

ChangePhoneField
P.@LONB*02083655345

Changetheonlyphoneitemtothebusinessnumber0208365
5345

P.3@PARH*1234566890

Changethirdphoneitemtothehomenumber1234567890

InsertPhoneField
P./1BRUB*3128891345

Insertafterthefirstphoneitem,abusinessnumberinBrussels

P./0T*0718902165

InsertTravelAgencynumberasfirstitem,usingterminallocation
cityasdefault

DeletePhoneField
P.@

Deletetheonlyphonecontactitem

P.4@

Deletefourthphoneitem

P.13.5@

Deletephonefields1through3and5

DisplayPhoneField
*P

Displayphoneitems

Note:AtEndTransact,thefirstagencytelephonenumb er(T*)issenttotheairlineasanOSI.
TICKETINGARRANGEMENTFIELD
H/T.
CreateTicketingArrangementField
(Max.69characterssingleitemfield)
T.T*

Minimuminputtoindicatethatbookingisticketed

T.T*1253241234841ISSUEDROM24FEB07

Ticketnumberofdocumentwithdateandplaceofissue

T.TLFCO/ZZ0830/17MAY

TimeLimitticketingatFCO(airportlocationissuingticket)byZZ
(Vendorissuingticket)at0830on17MAY(timeanddateticketto
beissued)

T.TAU/10FEB

PlaceBFonGalileoassignedQ10forautomaticticketingon
10FEB

T.TAU/10FEB*FREETEXT

PlaceBFonGalileoassignedQ10forautomaticticketingon
10FEBincludesfreetext

T.TAU/DM5/6FEB

PlaceBFonGalileoassignedQ10ofbranchDM5forautomatic
ticketingon6FEB

T.TAU/DM5/6FEB*FREETEXT

PlaceBFonGalileoassignedQ10ofbranchDM5forautomatic
ticketingon6FEBincludesfreetext

T.TAW/17FEB/IBM001

Assignaninhouseaccountcode(IBM001)sixcharacterstoBF
on17FEB,forsubsequentmanualmovetoqueue

T.TAW/DM5/17FEB/BVRDVM*FREETEXT

Assignaninhouseaccountcode(BVRDVM)toBFon17FEBto
branchDM5,forsubsequentmanualmovetoqueueincludes
freetext

T.TAW/17FEB/1600

AssignaspecifictimetotheBFforsubsequentmanualmoveto
queue

ChangeTicketingArrangementField
T.@TAU/08MAR*FREETEXT

Changeticketingfieldwithfreetext

T.@TAW/21JUL/1500

Changeticketingfield

DeleteTicketingArrangementField
T.@

Deleteticketingfield

DisplayTicketingArrangementField
*TD

Displayticketingdata

Note:MoveDownfortheReviewBookingFilefunction,andOnlineRecordCountandMovefunctions.
PASSENGERINFORMATIONFIELD
PassengerInformationforthestorageofPassportandVisainformation.
(Max.87characterseachitemmax.items99perBookingFile)
StorageofthePassengerInformationisallowedinClientFiles.
H/PI
CreatePassengerInformationField
Passport
PI.P2/P/GB/B876597/12JAN09*FREETEXT

Enterpassportinformationforpassenger2includingISO
countrycode,passportnumber,expirydateandfreetext

PI.P13/P/AU/B9234/18MAR09*FREETEXT

Enterpassportinformationforpassengers1through3

PI.P1.3/P/AU/B9832/18APR09*FREETEXT

Enterpassportinformationforpassengers1and3

Visa
PI.P1/V/AU/76654654/OPEN/A1234556*FREETEXT Entervisainformationforpassenger1includingISOcountry
code,visanumber,expirydateoropen,passportnumberand
freetext
PI.P13/V/US/8347646/19JAN09/A654321*FREE
TEXT

Entervisainformationforpassengers1throughto3

ChangePassengerInformationField
Itisnotpossibletochangeanindividualsubfield.Ifapassenger'snameischangedthePassengerInformationwillbeautomatically
cancelled.
PI.2@V/US/99776B/12JAN09/B12345

ChangethesecondvisaitemtoUS99776B12JAN09

DeletePassengerInformationField
ThecompletePassengerInformationfieldoritemswithinthefieldmaybedeleted.
PI.ALL@

DeleteALLPassengerInformation

PI.1.3@

Deleteitems1and3

DisplayPassengerInformationField
*PI

DisplayPassengerInformation

*PIP

DisplayPassengerInformationspecificallyforpassport

*PIV

DisplayPassengerInformationspecificallyforvisa

REVIEWBOOKINGFILE
H/RB.
CreateReviewBookingFile
(Max.10items.Max.lengthoffreetext255chars.)
RB.

CreateaReviewBookingFileitem,defaultstoownbranch,
todaysdateat0700andtoqueue12

RB.09OCT

CreateaReviewBookingFileitemwithspecifieddate,defaults
toownbranchat0700andtoqueue12

RB.1530

CreateaReviewBookingFileitemwithspecifiedtime,defaults
toownbranch,todaysdateandtoqueue12

RB.Q41

CreateaReviewBookingFileitemwithspecifiedqueue,
defaultstoownbranch,todaysdateat0700

RB.*FREETEXT

CreateaReviewBookingFileitemwithtext,defaultstoown
branch,todaysdateat0700andtoqueue12

RB.XX0/24SEP/1530/Q26*FREETEXT

PlaceBFonQueue26ofagencyXX0on24SEPat1530

RB.01FEB/0930/Q41*FREETEXT/Q43*MORETEXT

CreatetwoReviewBookingFileitemsforownbranchat0930

on01FEBforqueue41andqueue43withdifferenttext
RB.1300/Q12.Q29.Q44*FREETEXT

CreatethreeReviewBookingFileitemsforownbranch,todayat
1300forqueue12,queue29andqueue44withthesametext

ChangeReviewBookingFile
RB.3@XX0/10FEB/Q25*FREETEXT

ChangeReviewBookingFileitemnumber3toplaceBFonQ25
ofagencyXX0on10FEBwithtext

RB.@1/10JUL

ChangethereviewdateofReviewBookingFileitem1to10JUL,
withallotherfieldsunchanged

DeleteReviewBookingFile
RB.3@

DeleteReviewBookingFileitemnumber3

RB.46@

DeleteReviewBookingFileitemnumbers4through6

RB.ALL@

DeleteallReviewBookingFileitems

RB.1@XX0/10FEB/Q26*FREETEXT

DeleteReviewBookingFileitemnumber1andadditemto
placeBFonqueue26ofagencyXX0withtext

DisplayReviewBookingFile
*RB

DisplayReviewBookingFileitems

Note:WhenanagencypseudocityisspecifiedinanyReviewBookingFileentryitmustalwaysb eaccompaniedb yadate.


BOOKINGFILECOUNTS
H/CTAWandH/CTAU
CountentrieswithTAW,TAUandRBFields
Basicentrywithminimumitems:
ORC/TAW/11NOV

CountBFswithticketingarrangementTAWfor11NOV

ORC/TAU/11JAN

CountBFswithticketingarrangementTAUfor11JAN

ORC/RB/22DEC

CountBFswithRBfieldfor22DEC

OptionalEntries:
AH3

Branchoffice

/MJ

AgentusersignoninitialsofBFcreator(2Alphachars.)RB
countsonly

/Q41

DestinationqueuenumberRBcountsonly

/ACCNME

AccountName

/1815

Time

/11JAN*15JAN

Daterange

Examples:
ORC/GL2/TAW/1700/11JAN

CountBFsforbranchGL2withticketingarrangementTAWat
1700for11JAN

ORC/AH3/TAW/ACCNME/1815/11JAN*15JAN

CountBFsforbranchAH3withticketingarrangementTAWwith
accountnameACCNMEat1815fordaterange11JANthrough
15JAN

ORC/TAU/11JAN*15JAN

CountBFswithticketingarrangementforadaterange,11JAN
through15JAN

ORC/DE1/RB/07DEC*12DEC

CountBFsforbranchDE1withRBfieldfordaterange07DEC
through12DEC

ORC/RB/MJ/Q41/25APR

CountBFscreatedbyagentMJwithRBfieldforqueue41and
date25APR

Note:Ifnodateisentered,todaysdateisassumed.
BOOKINGFILEMOVES
H/MTAWandH/MTAU
MoveentrieswithTAW,TAUandRBFields

Basicentrywithminimumitems:
ORB/TAW/11NOVQ

MoveBFswithticketingarrangementTAWfor11NOV,defaultsto
queue9

ORB/TAU/17SEPQ/31

PlaceBFswithticketingarrangementTAUfor17SEPonqueue
31(defaultstoqueue10whennoqueuestated)

ORB/RB/01JUNQ/30

MoveBFswithRBfieldfor01JUNtoQueue30(defaultsto
queue12whennoqueuestated)

OptionalEntries:
/AH3

Branchoffice

/MJ

AgentusersignoninitialsofBFcreator(2Alphachars.)RB
countsonly

/Q41

DestinationqueuenumberRBcountsonly

/ACCNME

Accountname

/1815

Time

/11JAN*15JAN

Ticketingdaterange

Q/28

Placeonqueue28

Examples:
ORB/AH3/TAW/ACCNME/1815/11JAN*15JANQ

MoveBFsforbranchAH3,withticketingarrangementTAWfor
accountACCNMEat1815,forrange11JANthrough15JAN,
defaultstoQueue9

ORB/TAW/ACCNME/12JANQ/45

MoveBFswithticketingarrangementTAWforaccountACCNME
on12JAN,toqueue45

ORB/TAU/17SEP*22SEPQ/31

PlaceBFswithticketingarrangementTAUfor17SEP22SEPon
queue31

ORB/RB/17SEPQ/DM5/46

PlaceBFswithRBfieldfor17SEPonqueue46ofbranchDM5

ORB/XX1/RB/MJ/Q41/25APR*30APRQ/XX0/31

MoveBFscreatedbyagentMJatagencyXX1withRBfieldfor
queue41anddaterange25APR30APRtoqueue31ofbranch
XX0

RECEIVEDFROMFIELD
H/R.
CreateReceivedFromField
(Min.1character,max.61characterssingleitemfield)
R.P

Receivedfrompassenger

R.JONES/RMR

ReceivedfromMrRJones

ChangeReceivedFromField
R.@FAVRET/JMR

Changethereceivedfromitem(enteredthistransaction)toMrJ
Favret

DeleteReceivedFromField
R.@

Deletethereceivedfromitem(enteredthistransaction)

DisplayReceivedFromField
*RV

Displayreceivedfromfield

FORMOFPAYMENTFIELD
H/F.
CreateFormofPaymentField
(Singleitemfield.)
F.S

FOPcash

F.CK

FOPcheque

F.INVFREETEXT

FOPinvoicewithmandatoryfreetext(max.38characters)

F.MSFREETEXT

FOPmiscellaneouswithoptionalfreetext(max.39characters)

F.NONREFFREETEXT

FOPNONREFwithoptionalfreetext(Max.35characters)

F.AX373912345678901/D1209/E

FOPcreditcardnumber(2lettervendorcodeoptional)with
expirydate,extendedpayment

F.AX373912345678901/D1209/E03

FOPcreditcardnumber(2lettervendorcodeoptional)with
expirydate,extendedpayment(numericcodeoptional)

F.TP100012345678912/D0309
F.CCXY123456789234/D1209

FOPTPcardwithexpirydate
FOPcreditcardwhencreditcardcompany(XY)doesnothave
anagreementwithGalileo

ChangeFormofPayment
F.@NEWDATA

ChangeFOPfieldtonewdata

DeleteFormofPayment
F.@

DeleteFOPfield

DisplayFormofPayment
*FOP

DisplayFOPfield

AddaServiceFee
SFPEUR200.00

AddaServicefeeofEUR200.00

ADDRESSFIELDS
H/ADDR
CreateAddressField
WrittenAddressandPostalCode
(Max.5subfieldsmax.37charactersineachsubfield.IdentifierP/(postcode)mandatorymax119charactersinentirefield.)
W.MR.D.BONNERS*29STPAULS
AVE*KENTON*MIDDX*P/HA39SP

Writtenaddresswith5subfieldsincludingpostalcode

DeliveryAddress
(Max.6subfields,max.37charactersineachsubfield.)
D.GALILEOCENTREEUROPE*MAINENTRANCE*GRD Deliveryaddresswith3subfields
FLREASTCORE

RelatedAddress
(Max.5subfieldsmax.37charactersineachsubfield.IdentifierP/(postcode)mandatory)Maxof10RelatedAddressfieldsper
BookingFile.
RA.JAZZMIN*20ASCHAM
ROAD*SWINDON*WILTS*P/SN56BG

Relatedaddresswith5subfieldsincludingpostalcode

ChangeAddress
W.@MRSRGERALD*82BEDFORDROAD*EAST
FINCHLEY*NORTHLONDON*P/N6J7AY

Changewrittenaddressandpostalcode

D.@GALILEOCENTREEUROPE*MAIN
ENTRANCE*GROUNDFLOOR*EAST
CORE*MARKETINGAUTOMATION*ANALYST
DEPARTMENT

Changedeliveryaddress

W.@2*82BEDFORDAVENUE

Changesecondsubfieldofwrittenaddress

D.@2*NORTHENTRANCE

Changesecondsubfieldofdeliveryaddress

RA.1@MRRYANTS*14SEAVIEW
ROAD*DORSET*P/DR65SD

Changerelatedaddressandpostalcodeitemnumbermustbe
specifiedevenwhenonlyonerelatedaddressfieldexists

RA.1@2*16LARCHMOORCLOSE

Changesecondsubfieldofrelatedaddress

InsertAddress
W.@/3*NEWDATA

Insertnewdataafterthethirdsubfieldofthewrittenaddress

D.@/3*NEWDATA

Insertnewdataafterthethirdsubfieldofthedeliveryaddress

RA.1@/4*NEWDATA

Insertnewdataafterthefourthsubfieldofthefirstrelatedaddress

DeleteAddress
W.@

Deleteentirewrittenaddressfield

D.@

Deleteentiredeliveryaddressfield

RA.1@

Deleteentirefirstrelatedaddressfield

W.@2*

Deletesecondsubfieldofthewrittenaddress

D.@2*

Deletesecondsubfieldofthedeliveryaddress

RA.1@2*

Deletesecondsubfieldofthefirstrelatedaddress

DisplayAddress
*AW

Displaywrittenaddressonly

*AD

Displaydeliveryaddressonly

*AA

Displaydelivery,writtenandrelatedaddressfields

MILEAGEMEMBERSHIPFIELD
H/M.
CreateMileageMembershipField
(Min.6charactersmax.27characters,includinga2characterairlinecode.Thisisamultipleitemfield.)
M.P2/TW1234567PM

EnterTWmileagecardnumberforpassenger2

M.KL1234567893

EnterKLmileagecardnumberforBFwithasinglepassenger

M.P2/TW123456LRGAA423188DLM

EnterTW/AAmileagecardnumbersforpassenger2

M.P1/UA12345876490/BD/LH/AC

EnterUAmileagecardnumberforpassenger1,specifyingCross
AccrualparticipantsBD,LHandACwhoarelistedintheUA
MileageMembershipAgreementTable(Minimum1,maximum
10additionalairlines)

M.P2*UA/TG/SK

AddsCrossAccrualparticipantsTGandSKtoaUAmileage
membershipcardthathasalreadybeenenteredintoabooking
forpassenger2(Minimum1,maximum10additionalairlines)

ChangeMileageMembership
Thereisnochangeentry.Themileagemembershipitemmustbedeletedandanewitemcreated.
DeleteMileageMembership
M.@

Deleteallmileagemembershipdataforallpassengers

M.P2@

Deleteallmileagemembershipdataforpassenger2

M.AA@

DeleteallAAmileagemembershipdataforallpassengers

M.P1*DL@

Deletemileagemembershipdataforpassenger1onDL

M.P1*DL/P2*AA@

Deletemileagemembershipdataforpassenger1onDLand
passenger2onAA

M.P1*KL/UK/NW@

DeletesCrossAccrualparticipantsUKandNWfromtheKL
mileagemembershipiteminthebookingforpassenger1
(Minimum1,maximum10additionalairlines)

M.P2*UA/ALL@

DeletesallCrossAccrualparticipantsfromtheUAmileage
membershipiteminthebookingforpassenger2(Minimum1,
maximum10additionalairlines)

DisplayMileageMembership
*MM

Displaymileagemembershipdata

M*ALL

DisplaysalistofallairlineswhohaveaMileageMembership
AgreementTable

M*UA

DisplaystheMileageMembershipAgreementTableforUAthis
listsallthoseairlineswhohaveanagreementwithUAtoaccept
UAmileagemembershipcardnumbers,fortheaccrualof
benefitsontheirflights

NOTEPADFIELD
H/NP.

CreateNotepadField
(Max.87charactersmax.items999.)
NP.TEXT

Createanotepaditem

NP.D*TEXT

CreateanotepaditemwithDqualifier

NP.H**TEXT

CreateaHistoricalnotepaditem

NP.HG*TEXT

CreateaHistoricalnotepaditemwithGqualifier

NP.C**TEXT

CreateaConfidentialnotepaditem

NP.CM*TEXT

CreateaConfidentialnotepadwithqualifierM

NP.VM*TEXT

CreateanotepaditemwithVMasdoublequalifier

ChangeNotepad
NP.2@NEWTEXT

Changesecondnotepaditem

NP.4@P*NEWTEXT

ChangefourthnotepaditemwithPqualifier

InsertNotepad
NP./2TEXT

Insertanotepaditemaftersecondnotepaditem

NP./3V*TEXT

InsertanotepaditemwithVqualifierafterthirdnotepaditem

DeleteNotepad
NP.2@

Deletesecondnotepaditem

NP.13.5@

Deletenotepaditems1,2,3and5

DisplayNotepad
*NP

Displaynotepaditems

*NPH

DisplayallnotepaditemswithHqualifier

*NPC*

DisplayallConfidentialnotepaditems

*NPCD

DisplayallConfidentialnotepadswithaDqualifier

*NPH*

DisplayallHistoricalnotepadsonly

Notes:
1.Anylettermayb eusedtoqualifyanotepaditeminordertogroupitemstogether.
2.AllnotepadentriesarestampedwithasystemgeneratedAgentsSignon,DateandTimestamp.Ifthetextinthenotepadwraps
around,thenthesedetailsareshowninthesecondlineoftext.
3.HistoricalnotepaditemsarerecordedinHistoryonlyonchangeordeletionofanitem,notonaddition.
4.ConfidentialnotepaditemsareONLYdisplayedtotheowner(i.e.thecreatingagency)oftheBookingFile.
SPECIALSERVICEREQUIREMENT
H/SSR
CreateProgrammaticSpecialServiceRequirements(SSRs)
(Max.180charactersoffreetext,whenpermitted.Multipleitemfield)
SI.WCHR

RequestawheelchairforallpassengersonallAIRsegments

SI.S3/VLML

RequestVLMLforallpassengersonsegment3only

SI.P3/BIKENN2

Passenger3istransporting2bicycles

SI.P2S3/VGMLBK

AddaVGMLtotheBFwithstatuscodeBKforpassenger2on
segment3only(willgenerateamessagetotheairlineif
cancelled)

SI.P2S3.4/SPML*NOEGGS

RequestSPMLforpassenger2,segments3and4:thespecial
mealrequestmustbefollowedbydescriptivetext(max.180
characters)

SI.P3.4S3.4/SPEQBK*PASSENGERSWILLBE
CARRYINGPOLESFORPOLEVAULTING

AddasportsequipmentrequesttotheBFusingBKstatuscode
withadditionaltextforpassengers3and4,onsegments3and4
only(max.180characters)

Note:ToaddSSRinformationforaninfant,addthedetailstotheleadingpassengername.
H/MEAL

ProgrammaticSSRMealCodes
(SeeGC*200/9forfullmealdescription)
*

AVML

VegetarianHindumeal

BBML

Babymeal

BLML

Blandmeal

CHML

Childmeal
Note:Includeoptionaltext,e.g.SI.CHML*HAMBURGER

DBML

Diabeticmeal

FPML

Fruitplattermeal

GFML

Glutenintolerantmeal

HNML

Hindumeal

JPML

KSML

Koshermeal

LCML

Lowcaloriemeal

LFML

Lowfatmeal

LSML

Lowsaltmeal

MOML

Moslemmeal

NLML

Lowlactosemeal

RVML

Vegetarianrawmeal

SFML

Seafoodmeal

SPML

Specialmeal

VGML

Vegetarianveganmeal

VJML

VegetarainJainmeal

VOML

Vegetarianorientalmeal

VLML

Vegetarianmeallactoovo(allowsmilkandeggs)

Japanesemeal

*
*
*

Note:ForuseonAmericanAirlinesonly.

+=CodeswhichMUSTHAVEadditionaltext
*=CodeswhichMUSTNOThaveadditionaltext
BLANK=CodeswithOPTIONALadditionaltext
ELALMeals
ElAl(LY)makesavailableninenonstandardSSRmealcodeswhichtheyusetoprovideadditionalspecialmealsontheirflightsto
meetthespecificreligiousanddietaryrequirementsoftheirpassengers.
Forexample,thereismorethanonetypeofKoshermeal.
Theninenonstandardmealcodesarelistedbelow:
Code:

Meal:

CNML

Chickenmeal

FSML

Fishmeal

GRML

GreekFastingfood

GVML

RegalGlattvegetarian

KCML

StrictlyKosherchildmeal

RFML

Regalfishmeal

RGML

Regalmeal

SKML

StrictlyKoshermeal

OtherProgrammaticSSRCodes
H/ASSC
AssortedCodes(SeeGC*200/7forfulldescription)
+

AVIH

Animalinhold

BIKE

Bicycle

BLND

Blindpassenger

BSCT

Bassinet/Carrycot

BULK

Bulkybaggage

CBBG

Cabinbaggage

CHLD
Child.
CHLD*18MAR98 Childwithdateofbirthinddmmmyyformat
CKIN
Checkininformation
COUR

Commercialcourier

DEAF

Deafpassenger

DEPA

Deportee(accompanied)

DEPU

Deportee(unaccompanied)

DPNA

EXST

Extraseat

FRAG

Fragilebaggage

GPST

GroupSeat

GRPF

Groupfare

n/a
+
+

INFT
INFT
LANG

InfantWITHOUTseatwhenautoaddedinresponsetoinfantnamefieldentry.
InfantWITHseatwhenaddedmanuallyasanSSR
Languageassistance

MAAS

Meetandassist

MEDA

Medicalcase

PETC

Petincabin

SEMN

Shipscrew

SLPR

Sleeper/berth

SPEQ

Sportsequipment

STCR

Stretcher

TKNM

Manuallyenterticketnumber

TKNO
TWOV

TicketNumber
Transitwithoutvisa

UMNR

Unaccompaniedminor

WCHC

Wheelchair(carryon)

WCHR

Wheelchair(canclimbstairs)

WCHS

Wheelchair(cannotclimbstairs)

WEAP
XBAG

Weapons,firearmsorammunitionascheckedbaggage
Excessbaggage

+
+

Disabledpassengerneedsassistance

ForNorthAmericanCarriers
WCBD

Ownwheelchairdrycellbattery

WCBW

Ownwheelchairwetcellbattery

WCOB

Wheelchairrequiredonboard

WCMP

Wheelchairmanualpower

+=CodeswhichMUSTHAVEadditionaltext
*=CodeswhichMUSTNOThaveadditionaltext
BLANK=CodeswithOPTIONALadditionaltext
Note:SomeairlinesuseSI.YY*entriestoadviseticketnumb ers.SeeOSIsfordetails.
ChangeProgrammaticSSRs
@ALL
SI.P1S4/WCHR@HK

SI.P1/SPML@*NOEGGS

UpdateallSSRstatuscodes.TK/KK/KLbecomeHKUU/UL
becomeHLNO/UNaredeleted.
ChangestatuscodeoftheWCHRforpassenger1onsegment4
toHKtheSSRcodeismandatory
ChangefreetextofSSRofallSPMLitemsforpassenger1the
SSRcodeismandatory

Note:Changeonlypermittedonstatuscodesand/orfreeformattext.Otherwisedeleteandreplace.SeealsoINTRODUCTION
"BOOKINGCODES".
CancelProgrammaticSSRs
SI.ALL@

CancelsallServiceInformationfromtheBF(acancellation
messagewillbesent)

SI.P1S2@

CancelsallSSRitemsforpassenger1onsegmentnumber2(a
cancellationmessagewillbesent)

SI.S2@

CancelsallSSRitemsforallpassengersonsegment2(a
cancellationmessagewillbesent)

SI.P35S2.4/VGML@

CancelstheVGMLrequestforpassengers3through5on
segments2and4(acancellationmessagewillbesent)

SI.P2S1/AVIH@XK

RemovestheAVIHrequestforpassenger2onsegment1from
theBFnomessageisgenerated

Note:UnlessthestatusischangedtoXK,cancellinganSSRitemwillgenerateamessagetotheairline(s)involved.
DisplayProgrammaticSSRs
*SI

DisplaysallSSRitems

*SR

DisplaystheProgrammaticSSRsonly

*SR/P2

DisplaysallProgrammaticSSRsforpassenger2

*SR/P2S1/VLML

DisplaystheVLMLrequestforpassenger2onsegment1

MANUALSPECIALSERVICEREQUIREMENTS
H/SSR
CreateManualSSRs
SI.SSRFQTVZZHK1/ZZ1234567891234JOHNSON/SAMR

AddamileagemembershipnumberforacarrierZZ
whenthestandardentry(M.)allowsinsufficient
charactersorwhenairlineshaveagreementstoaccept
eachothersmembershipcodes

SI.SSRGRPFZZFREETEXT

AddgroupfaredetailsforcarrierZZ

PLEASENOTE:ALLSSRPSPTFORMATSWERE
WITHDRAWNON01JAN07.THISISANIATA/INDUSTRY
AGREEMENT.
SI.P1S1/DOCS*P/GB/S12345678/GB/12JUL66/M/
23OCT09/SMITH/JOHN/RICHARD

Psgr1'sdocumentissuedinGBispassport
S12345678,whichisBritish(Issuecountrybeforepp
numbernationalityaftertheppnumber.)PsgrDOB
12July1966,Male,expirydateofpassport23Oct2009in
nameJohnRichardSmith
ExamplewithDOBandpassportexpirydate
excluded.
Note:Theslashesmustbeincludedandotherdata

SI.P1/DOCS*P/SG/S12345678/GB//M//SMITH/JOHN/RICHARDmustappearinthecorrectsequence.
SI.P1S1/DOCO*PARISFR/V/12345123/LONDON
GB/14MAR05/USA

Passenger1borninParis,France.
Holdsvisa12345123issuedinLondonon14March
2005

ValidfortraveltotheUSA.

SI.P2S1/DOCO*PARISAF/V/1255457177/LONDONGB//US

Examplewithissuedateomitted

SI.P1S1/DOCO*PARISFR/K/9891404/PARIS
FR/14MAR09/US

Exampleforknowntraveller
Passenger1borninParishasknowntraveller
number9891404issuedParison14March2009valid
forUSA.

Exampleforpassengerwithredressnumber

SI.P1S1/DOCO*LONDONGB/R/1542310/LONDON
GB/14MAR09/US

SI.P1S1/DOCA*R/DE/234BSTRAVINER
STRASSE/HANOVER//11718
SI.P1/SSREPAYXXNN1/CC3739000999000888
D0612C444
SI.P1/SSREPAYXXNN1/AP456987012
SI.P1/SSRFOIDYYHK1/CCVI4921123456789012

Passenger1borninLondonhasredress
number1542310registeredLondonon14March2009
validforUSA.

Psgr1residentialaddress,country,streetaddress,
town,state(unknown),post/zipcode
GuaranteedElectronicPaymentforairlineXXisCredit
Card3739000999000888expirydateJune2012
securitycode444
GuaranteedElectronicPaymentforairlineXX
Passenger1willuseVIcreditcardasaformofIDfor
airportidentification

SI.P1/SSRFOIDYYHK1/DLGB12341234

Passenger1willuseaBritishdrivinglicenseforairport
identification

SI.P2/SSRFOIDYYHK1/FF123456789

Passenger2willuseafrequentflyercardforairport
identification

SI.P3/SSRFOIDYYHK1/PP123451234

Passenger3willuseapassportforairportidentification

SI.P1/SSRFOIDYYHK1/NI55511123A

Passenger1willuseanationalidentitycardforairport
identification

SI.P1/SSRFOIDYYHK1/CNHJ48JG

Passenger1willuseaconfirmationnumberorrecord
locatorforairportidentification

SI.P4/SSRFOIDYYHK1/TN12512345678903

Passenger4willuseaticketnumberforairport
identification

SI.P1/SSRFOIDYYHK1/IDXXYY111155555

Passenger1willusealocallydefinedIDnumberfor
airportidentification

SI.SSRPCTCYYHK1/JANESMITH/GB441815556662
1SMITH/JIMMR.MOTHER

JaneSmith(phonenumberGB441815556662)isthe
emergencycontactforpassengerSMITH/JIMMR

SI.SSRPCTCBAHK1/ITTRAVELSERVICES/FR3349294
00221PETIT/EMMANUELMR.AGENT

ITTravelServices(phonenumberFR33492940022)
istheemergencycontactforPETIT/EMMANUELMR

SI.DEPA/FREEFORMAT
SI.DEPU/FREEFORMAT

AccompaniedDeportee
UnaccompaniedDeportee

Note:YYisthecarriercode.
APISDocumentCodes
Code:

Document:

Passengerpassport

IP

Passportcard

IdentitycardA

IdentitycardC

IdentitycardI

AC

Crewmembercertificate

Approvednonstandardiddocument

APISGenderCodes

Code:

Gender:

Male

Female

MI

Maleinfant

FI

Femaleinfant

Undisclosedgender

ChangeManualSSRs
ManualSSRscannotbechangedorupdatedtheycanonlybecancelled.
CancelManualSSRs
SI.2@

CancelstheSSRitemnumber2acancellationmessageis
generated

SI.2@XK

RemovestheSSRitemnumber2fromtheBFnocancellation
messageisgenerated

Note:Acancellationmessagewillb egeneratedunlessthestatuscodeischangedtoXK.
DisplayManualSSRs
*SI

DisplayallServiceInformation

*SO

DisplayOtherServiceInformation

OTHERSUPPLEMENTARYINFORMATION
H/OSI
CreateOSI
SI.YY*1CHLDAGED5

Adviseallairlines(YY)inBFthatpassengerisachildaged5
years

SI.KL*VIPHARRIES/RMRFILMSTAR

AdviseairlineKL,passengerisaVIP

SI.ZZ*TKNM12345678901203

Adviseairlineofticketnumber(whereZZisthecarriercode)

ChangeOSI
SI.1@BA*NEWTEXT

Changeitemnumber1toNEWTEXT

DeleteOSI
SI.2@

Deleteitemnumber2

SI.24.6.8@

Deleteitemnumbers2,3,4,6and8

DisplayOSI
*SO

DisplayallOSIs

*SI

DisplayallServiceInformation

Note:CheckGC*200/5foradescriptionofairlinesusingSI.TKNMentries.
VENDORREMARKS
H/V.
CreateVendorRemarks
(Max.180charactersmax.items99)
V.AKQ*PLEASEADVISECOSTOFKENNEL

SendmessagetoairlinevendorKQ

V.NEV*PLEASESENDTHEATRETICKETSTO
PASSENGERBEFOREENDOFJUNE

SendmessagetoProductDirectory(N)vendorEV

ChangeVendorRemarks
V.2@ATP*PLEASECONFIRMFLIGHTTIMINGS

Changeairlinevendorremarknumber2forTPonlyvalidon
currenttransaction

DeleteVendorRemarks
V.2@

Deletesvendorremarknumber2

V.24@

Deletesvendorremarknumbers2through4.Maximumof99in
oneentry.

V.2.5@

Deletesvendorremarknumbers2and5.

DisplayVendorRemarks
*VR

Displayallincomingandoutgoingvendorremarks

*VI

Displayallincomingvendorremarks

*VO

Displayalloutgoingvendorremarks

VENDORLOCATOR
H/VLOC
RL.BA*A1234Z

AddBritishAirwaysvendorLocatorA1234Z

CORPORATEIDFIELD
H/CID
FieldComponents
1.CorporateIdentifier:6Alphanumericcharacters.Example:ACME01
2.CountryCode:2Alphacharacters.Example:GB
3.TravelAgencyIdentifier:3to5Alphanumericcharacters.Example:ABC
CorporateIDExample:ACME01GBABC
CorporateIDisasingleitemfield.
Formatexamples:
ID.C/ACME01GBABC
ID.C/@
*ID
DIVIDEFUNCTION

AddacorporateIDfield
DeleteaCorporateIDfield
DisplayaCorporateIDfield

H/DIVI
DP1

Dividename1fromBF

DP13.6

Dividenames1through3and6fromBF

DG/10

Divide10unnamedindividualsfromgroup

DG/5.P2123

Divide5unnamedindividualsfromgroupandindividuals21
through23(namedindividuals)

DivideProcedure
Note:DonotmakeanychangestotheBFuntiltheDivideprocedureiscompleted.
1.DividetheapplicablenamesfromtheBFDP1
2.EnterreceivedfromfieldR.TINA
3.EnterFtofilethedividedBFF
(YouarenowintheoriginalBF)
4.EnterreceivedfromfieldR.TINA
5.EndTransactE
6.RetrieveoriginalBookingFileandmakeanyappropriatemodifications.*REFNBR
(AddanyOSItoupdateinfant/childdetails(seeBF,page27)
EndBookingFile
7.RetrievedividedBookingFileandmakeanyapplicablemodifications.
(AddanyOSItoupdateanyinfant/childdetailsseepageBF27)
AddthefollowingVendorRemarkinthedividedBF.

V.AYY*DIVIDEDPNRPLEASECFMANDADVNEWLOCATOR
NowEndtheBookingFileE

FileEntry
F

FiledividedbookingforlaterprocessinganddisplayremainderoforiginalBF

ENDTRANSACTANDIGNORE
H/ENTR
EndTransact
EorET

EndTransact

ET/pcc

EndTransactandcreate/fileBFforanotherSelectiveAccess
subscriber/user

EL

EndTransactandredisplaypreviouslyrequestednamelist

ER

EndTransactandretrievesameBF

QEB/43

EndTransactandplacetheBFonqueue43

Ignore
I

IgnoreBF(butClientFilereferenceremains)

IR

IgnoreandretrieveBookingFileinoriginalstate

IALL

IgnorescurrentBFandClientFile

RepeatBookingFileandEndTransact
REALLSALL

Repeatallcustomerdata,allsegments

REALL

Repeatallcustomerdata

RESALL

RepeatallSegments

RERIALL
RERIALLS2

RepeatallUNASSOCIATEDremarks
RepeatallUNASSOCIATEDremarksandremarksassociatedto
seg2
Repeatallcustomerdataandsegments1,5,7,8and9
RepeatallPhones,names,serviceinformation,delivery
address,notepadline711,writtenaddressandallsegments.

REALLS1.5.79
REP.N.SI.D.NP.711W.SALL
BOOKINGFILERETRIEVAL
H/BFR
RetrievalofBookingFilescreatedatOwnBranch
*3WG6BD

RetrieveBFbyrecordlocatornumber

*WILLIAMS/CMR

RetrieveBFbyname

*I/WHITE

RetrieveBFforinfantWHITE

*WHITE+*N

RetrieveBFforWHITEanddisplaynamefieldonly

*BLACK+*N.I

RetrieveBFforBLACKanddisplayNamefieldanditinerary

*28JUNWHITTAKER/EMRS

RetrieveBFbydateofdepartureandpassengername

*KL791ANDRECHYN

RetrieveBFbyflightnumberandnamewithtodaysdate
assumed

*SR791/12APRLEWIS/KMS

RetrieveBFbyflightnumber,dateofdepartureandname

*OS441/VIEHARRIES/RMR

RetrieveBFbyflightnumber,boardpointandnamewithtodays
dateassumed

*EI515/03FEBDUBWESSBERG

RetrieveBFbyflightnumber,dateofdeparture,boardpointand
name

*UA124/LGADCAPITCHER/JMISS

RetrieveBFbyflightnumber,citypairandname,withtodays
dateassumed

*SN239/18AUGBRULHRBURDETT/PMR

RetrieveBFbyflightnumber,dateofdeparture,citypairand
name

*C*

RetrieveallBFsinwhichthenamebeginswitha"C"

GroupBookingFileRetrieval
*G/EUROPARTY

Retrievegroupbooking

RetrievalofBookingFilescreatedbyBranchOffices

**HK7WHITE

RetrievetheBookingforpassengerWHITEcreatedinbranch
pseudocityHK7

*1V/*32N6WY

RetrievefromtheApollosystembyRecordLocator

*1V/*US110/17MAYPHXEICHORN

RetrievefromApollobyflightnumber,date,originandname

*1V/**LQ4JOHNSON

RetrievefromApollobyspecificbranchpseudocityandname

**HK7BLACK+*N.I

RetrieveBFforBLACKcreatedinpseudocityHK7anddisplay
Namefieldanditineraryonly

**HK7/15MARANDERSON/EMS

RetrieveBFbybranchagencyHK7,dateofdepartureandname

**BKING/JMS

RetrieveBFwithsamename,forallbranchagencies

*1V/**BKING

RetrievefromApollobyname,allbranches

**B/11JUNBONFIELD

RetrieveBFbyname,anddateofdeparture,forallbranch
agencies

*1V/**B/27JULHASLER

RetrievefromApollobydateandname,allbranches

**HK7G/EUROPARTY

RetrievegroupbookingcreatedinpseudocityHK7

**AAFFIL/12JUNMAISEY

RetrieveaBookingFilecreatedbyAffiliatewithcodeAFFILwith
traveldate

*1V/**AUSDOMPEARCE

RetrievefromApollobyAffiliatecodename

**AAFFILMAISEY

RetrieveaBookingFileforpassengerMaiseycreatedbyan
affiliatewithcodeAFFIL

*1V/**AUSDOM/28NOVWINKLES

RetrievefromApollobyAffiliatecodenameanddate

BookingFileRetrievalfromaList
*L

Redisplaynamelist

*0

Displaymoreexactorsimilarmatchingnames

*3

Displaynamenumber3fromnumberednamelist

Note:ForretrievalofaclaimedPNR,movedowntoClaimPNR
TicketingFacility
*ZZ/*RMMEQH

RetrievepassengerNameRecord(PNR)fromairlineZZwith
recordlocatorRMMEQHtouseTicketingFacility

PASTDATEQUICKBOOKINGFILERETRIEVAL
H/PDQ
PDQBookingFileRetrieval(OwnBranch)
Fileslessthan60daysoldwillbeplacedonqueuethoseupto13monthsoldwilltakeupto24hours.
PQ/R3S71JL

RetrieveBFbyrecordlocator

PQ/24JAN07SHARP/RICHARD

RetrieveBFbydeparturedateandname

PQ/01JAN0731JAN07PALIN

Retrievalbydaterange(max.31days),ownbranch

PQ/UA230/10JAN07DENSTONE/SALLY

RetrieveBFbyflight,date,origin(optional)andname

PQ/900A/26JAN07DENORDHARRIS/DMRS

RetrieveBFbydeparturetime,date,board/offpointsandname

PQ/AIR/15JAN07ALLEN

RetrieveBFbyairsegment

PQ/HTL/15JAN07ALLEN

RetrieveBFbyhotelorRoomMastersegment

PQ/CAR/15JAN07JOYCE

RetrieveBFbyCarorCarMastersegment

PQ/ATX/15JAN07SMITH/KAREN

RetrieveBFbyairtaxisegment

PQ/TUR/15JAN07HAYES/H

RetrieveBFbytoursegment

PQ/SUR/10DEC06MORRE/O

RetrieveBFbysurfacesegment

PDQBookingFileRetrieval(forBranchOffices)
PQ/CXX1/27JAN07HAGGER/TONY

RetrieveBFbydeparturedateandnamecreatedinbranch
pseudocityXX1

PQ/CA08/01MAR0731MAR07PALIN

Retrievalbydaterange(max.31days),specifiedbranch

PQ/B/20JAN07HUNTLEY/DMR

RetrieveBFbydeparturedateandnameforallbranchagencies

PQ/TUR/B/15NOV06CAINE/M

RetrieveBFbyToursegmentforbranchagencies

PQ/AAFFIL/01DEC06WILLIAMS/CMRS

RetrieveBFbydeparturedateandnamecreatedbyAffiliatewith
codeAFFIL

PQ/AIR/AAFFIL/15FEB07DALY/A

RetrieveBFbyairsegmentcreatedbyAffiliatewithcodeAFFIL

PDQBookingFileRetrievalfromaList
PQ/*L

Redisplaysimilar/duplicatenameslist

PQ/*0

Displaynextblockof48names

TrackingRetrievalRequests
PQ/C

Displayretrievalrequestcountsforthecurrentandprevious
month

PDQOptionalItems
@99

Placeonownqueue99

@XX2/99

Placeonqueue99ofbranchXX2

PDQActivityReports
PQ/AR

Requestcompletereport(currentmonthplus3historical
months)

PQ/AR/MAY

Requestreportforspecificmonth

PQ/AR/MAY.JUN

Requestreportsformultiplemonths

PQ/ARE2T

Requestreportforspecificpseudocity(assumingsamegroup
codeorSelectiveAccessagreementexists)

PQ/ARE2T/JUL

Requestreportforspecificpseudocityandmonth(assuming
samegroupcodeorSelectiveAccessagreementexists)

PQ/ARE2T/ZABC

Requestreportforspecificpseudocityandspecificagent
(assuminggroupcodeorSelectiveAccessagreementexists)

BOOKINGFILELISTS
H/BFLA
ListingsbyAirSegments
BasicminimumentriesoneofALL,TKTorUTKmustbepresent:
LD/ALL/28DECD

RetrieveallBookingFileswithasegmentdate28DECoutputis
toscreen

LD/TKT/28DECQ/44

RetrieveticketedBookingFiles,withasegmentdateof28DEC
outputistoQ/44

LDT/UTK/28DECD

RetrieveunticketedBookingFiles,withasegmentdate28DEC
outputistoprinter

LD/ALL/C28DEC*31DEC/1MAR*31MARD

ListallBookingFileswithTravelDatesbetween01Marand
31Marwhichwerecreatedbetween28Decand31Dec
ListallBookingFileswithsegmentdate20Deccreatedby
agentswithsignofAA,BBorCC
Listallbookingfileswithsegmentdate28julcreatedby
pseudosHR6orG3AorCQ9

LD/ALL/SAA.BB.CC/20DECD
LD/HR6.G3A.CQ9./ALL/28JULD

LD/ALL/28DECQ/60

RetrieveallBookingFileswithasegmentdateof28DECoutput
istoQ/60

LDT/ALL/28DECD

RetrieveallBookingFileswithasegmentdate28DECoutputis
toprinter

LD/ALL/AUX/10NOVD

RetrieveallBookingfileswithauxiliaryservicesegmentsas
describedunderAuxiliarySegmentsinMiscellaneouschapter.
Outputistoscreen

ListingsbyAirSegmentsOptionalItems
Basicminimumentries:oneofALL,TKTorUTKmustbepresent:
/GL3

BranchOffice(enteredbeforeALL,TKT,orUTK)

/GL3.EA7.HH3

Multiplebranchesmaximumof20(enteredbeforeALL,TKTor
UTK)

/ABS

Allbranches(enteredbeforeALL,TKT,orUTK)

/BA

Specificairline

/BA.AZ

Multipleairlines(max.5)

/KL285

Flightnumber

/F

SpecificClass

/22DEC*28DEC

Flightsegmentdaterange(max.issystemdaterange)

/BAMS

Boardpoint

/DGVAor/OGVA

Destinationpoint

/T

Directflights

/SPZ

Usersign

/AC.ACCNME

AccountcodedefinedinDI.fieldofBF(seeDOCS20)

Examples:
LD/ABS/ALL/AC.ACCNME/28DECD

RetrieveallBookingfilesbyanAllBranchSearchwithsegment
dateof28DEC(onlyavailablewithACcodeasdefinedinDI.
fieldi.e.DI.ACACCNME)

LD/GL3.EA7.HH3/TKT/BA/C/22DEC*29DECQ/45

ListofallticketedBFscreatedinbranchesGL3,EA7andHH3
withcarrierBAbookedinCclass,withsegmentdatesbetween
22and29DEC,listtobeplacedonqueue45

LD/GL3/UTK/T/BAMS/ONRT/22DEC*28DECQ/45

ListofallunticketedBFscreatedinBranchGL3,withBoardpoint
AMSandDestinationNRT,allflights,withsegmentsbetween22
and28DEClisttobeplacedonQ45

LD/XX1/ALL/28DEC*30DECQ/XX0/77

ListofallBookingfilescreatedbybranchXX1forsegments
between28DECand30DECandQueuetogroupmemberXX0
queue77

ListingsbyHotelSegments
H/BFLH
BasicminimumentriesoneofALL,TKTorUTKmustbepresent:
LD/TKT/HHL/28DECD

Demandlistentryoutputistoscreen

LD/UTK/HHL/28DECQ/52

Demandlistentryoutputistoqueue

LD/TKT/HHL/28DECQ/73

Demandlistentryoutputistoqueue

LDT/ALL/HHL/28DECD

Demandlistentryoutputistoprinter

LDT/TKT/HHL/28DECD

Demandlistentryoutputistoprinter

LD/ALL/AUX/10NOVD

RetrieveallBookingfileswithhotel,carandauxiliaryservice
segmentsasdescribedunderAuxiliarySegmentsin
Miscellaneouschapteroutputistoscreen

ListingsbyHotelSegmentsOptionalItems
ThefollowingoptionalitemsareavailableaftertheinitialinputsLD,or,LDT.
/CF

Searchforhotelswithoutconfirmationnumber

/GL3

BranchOffice(enteredbeforeALL,TKT,orUTK)

/GL3.EA7.HH3

Multiplebranchesmaximumof20(enteredbeforeALL,TKTor
UTK)

/ABS

Allbranches(enteredbeforeALL,TKT,orUTK)

/HHL

Galileobookedhotels

/HTL

NonGalileobookedhotels

/HLS

GalileoandnonGalileobookedhotels

/WI

Hotelvendor

/WI.RA.HL

Hotelvendors(max.5)

/22DEC*28DEC

Checkindaterange

/ACACCME

Accountnamecode(ACCME)asdefinedinDI.fieldofBF(see
DOCS20)

Examples:
LD/UTK/HHL/WI/21JANQ/83

ListofunticketedBFswithGalileobookedhotelsforWIHotel
chain,checkindate21JAN,placedonqueue83

LD/GL3/ALL/HHL/RA/22DEC*24DECQ/76

ListofunticketedandticketedBFscreatedinbranchGL3with
GalileobookedhotelsfortheRamadachain,checkindateinthe
rangebetween22DECand24DEC,placedonqueue76

ListingsbyCarSegments
H/BFLC
BasicminimumentriesoneofALL,TKTorUTKmustbepresent:
LD/TKT/CCR/28DECD

Demandlistentryoutputistoscreen

LD/UTK/CCR/28DECQ/24

Demandlistentryoutputistoqueue

LD/TKT/CCR/28DECQ/24

Demandlistentryoutputistoqueue

LDT/ALL/CCR/28DECD

Demandlistentryoutputistoprinter

LDT/TKT/CCR/28DECD

Demandlistentryoutputistoprinter

LD/ALL/AUX/10NOVD

RetrieveallBookingfileswithcar,hotelandauxiliaryservice
segmentsasdescribedunderAuxiliarySegmentsin
Miscellaneouschapteroutputistoscreen

ListingsbyCarSegmentsOptionalItems
ThefollowingoptionalitemsareavailableaftertheinitialinputsLD,orLDT.
/CF

Searchforcarswithoutconfirmationnumber

/GL3

BranchOffice(enteredbeforeALL,TKT,orUTK)

/GL3.EA7.HH3

Multiplebranchesmaximumof20(enteredbeforeALL,TKTor
UTK)

/ABS

Allbranches(enteredbeforeALL,TKT,orUTK)

/CCR

Galileobookedcars

/CAR

NonGalileobookedcars

/CRS

GalileoandnonGalileobookedcars

/ZE

Carvendor

/ZE.ZI

Carvendors(max.5)

/22DEC*28DEC

Pickupdaterange

/ACACCME

Accountnamecode(ACCME)asdefinedinDI.fieldofBF(see
DOCS20)

Examples:
LDT/ALL/CCR/ZE.ZI/24JAND

ListofticketedandunticketedBFswithGalileobookedcars,
vendorsZEandZI,pickuponthe24JANforoutputtoprinter

LDT/GL3/TKT/CCR/ZE/22DEC*24DECD

ListofticketedBFscreatedinbranchGL3withGalileobooked
cars,vendorZE,pickupdateintherangebetween22and24
DEC,withoutputtoaprinter

DisplayList
LD*

Redisplayslastlistthatwasdisplayedonscreen

Note:Themaximumdaterangeis331days.IfABSisincludedinentry,theusermustb easecondlevelauthoriser.
BOOKINGFILEDISPLAY
H/BFD
DisplayEntries
*ALL

DisplayAllBookingFileData

*AA

DisplayDeliveryAddressandWrittenAddress

*AD

DisplayDeliveryAddress

*AW

DisplayWrittenAddress

*CD

DisplayCustomerData

*CI

CustomerIdentifierData(onlyusedwithSelectiveAccess)

*DI

DisplayDocumentItineraryRemarksData

*FF

DisplayFiledFares(seealsoFARESchapter)

*FOP

DisplayFormOfPaymentdata

*I

DisplayItinerary

*IA

DisplayAirSegmentsofItinerary

*IC

DisplayCarSegmentsofItinerary

*IH

DisplayHotelSegmentsofItinerary

*IN

DisplayNonairItinerary

*IS

DisplaySurfaceSegmentsofItinerary

*IT

DisplayTourSegmentsofItinerary

*IX

DisplayAirTaxiSegmentsofItinerary

*MM

DisplayMileageMembershipData

*N

DisplayName(s)

*NP

DisplayNotepad

*NPX

DisplayNotepadwithqualifierletterX

*P

DisplayPhoneFields

*P1

Displayfirst2Phonefields

*R

DisplayBF

*RB

DisplayReviewBookingFilefield

*RI

DisplayItineraryRemarks

*RIA

DisplayAssociatedItineraryRemarks

*RIU

DisplayUnassociatedItineraryRemarks

*RI/S1

DisplayItineraryRemarkrelatedtosegment1

*RI3

DisplayItineraryRemark3

*RQ

DisplayEnhancedBookingFileServicingfield

*RV

DisplayReceivedfielddata

*SD

DisplaySeatData

*SI

DisplayallSSRsandOSIs

*SO

DisplayOSIinformation

*SR

DisplaySSRinformation

*SVC

DisplayServicesforallbookedsegments

*SVC2

DisplayServicesforsegment2

*TD

DisplayTicketingData

*VI

DisplayIncomingVendorRemarks

*VL

DisplayVendorLocatordata

*VO

DisplayOutgoingVendorRemarks

*VR

DisplayIncomingandOutgoingVendorRemarks

*XSD

DisplaySeatDataCancelledduringthistransaction

*XRI

DisplayCancelledItineraryRemarkduringthistransaction

CombinationofDisplayEntries
*N.I

DisplayNamesandItinerary

*N.SI.VR

DisplaytheNames,ServiceInformationandVendorRemarks

DisplayItineraryHistory
H/DIH
*H

DisplayentireHistory

*HI

DisplayItineraryHistory

*HIA

DisplayAirsegmentHistory

*HIC

DisplayCarsegmentHistory

*HIH

DisplayHotelsegmentHistory

*HIN

DisplayNonairHistory

*HIS

DisplaySurfacesegmentHistory

*HIT

DisplayToursegmentHistory

*HIX

DisplayAirTaxisegmentHistory

DisplayCustomerDataHistory
H/DCDH
*HAD

DisplayWrittenAddressHistory

*HCD

DisplayCustomerDataHistory

*HF

DisplayFormofPaymentHistory

*HFF

DisplayFiledFareHistory

*HMM

DisplayMileageMembershipHistory

*HN

DisplayNameHistory

*HNP

DisplayNotepadhistory(whenoptionalHistoricalindicatorwas
used)

*HP

DisplayPhoneHistory

*HQT

DisplayQueueTrailHistory

*HRB

DisplayReviewBookingFileHistory

*HRI

DisplayAssociated/UnassociatedItineraryRemarksHistory

*HRQ

DisplayHistoryofEnhancedBookingFileServicingfield

*HSD

DisplaySeatDataHistory

*HSI

DisplayServiceInformationHistory

*HSO

DisplayOSIHistory

*HSR

DisplaySSRHistory

*HTD

DisplayTicketingDataHistory

*HTE

Displaycurrentelectronicticketingdata

*HTI

DisplaycurrentandHistoricalTINS

*HVL

DisplayVendorLocatorHistory

*HVR

DisplayallVendorRemarksHistory

*HSI.VR

DisplaycombinedHistoryofallSSRs,OSIsandVendorRemarks

CombinationofActiveandHistoricalDisplays
*N.I+*HIA.SI

DisplayofactiveNamesandItineraries,followedbyadisplayof
HistoricalAirsegments,andServiceInformation

DisplayETicketingData
*TE002

Displayrecordnumber2fromelectronicticketlistwhen*HTE
producesamultipleticketlist

*TEL

Redisplaymultipleelectronicticketinglist

*TE/125960000078

Displayelectronicticketingrecordheldbyticketnumber(Check
digitno.omitted)

*TE/BA/FF10087654

DisplayelectronicticketingrecordheldbyvendorBritishAirways
byMileageMembershipnumber

*TE/BA/CC1234567890123

Displayelectronicticketingrecordheldbyvendorbycreditcard
number

*TE/BA/10AUG05LONABZSMITH

Displayelectronicticketingrecordheldbyvendorby
date/board/off/name

*TEH

Displayelectronictickethistoryfromelectronicticketrecorduse
asafollowupentryafterdisplayingtheappropriateticketrecord

HistoryCodes
H/HIST
AA

AddedrelatedAddressfield

AB

AddedPurchaserfield

AC

Addedactionfield

ACI

AddedCustomerIDfield

AFB

Addedmanualfarequote

AFQ

Farequoteattimeofticketing

AG

AddedSSR

AI

AddedSpecialRemarksfield

AM

AddedMileageMembershipnumber

AMC

AddedMileageMembershipCrossAccrualdata

AN

AddedName

AO

AddedOSI

AP

AddedTODMCOnumber

APQ

EnhancedBookingFileServicerequestaddedtopseudocity
queue

AQ

Addedtoqueuetrail

AR

Addedroutingfield

ARQ

AddedEnhancedBookingFileServiceRequest

AS

Addedsegment

AT

Modifiersaddedatticketissue

AVI

AddedincomingVendorRemark

AVL

Addedvendorlocator

AVO

AddedoutgoingVendorRemark

AW

Addedwrittenaddressfieldorsubfield

CF

Addedconfirmationnumber(hotel,car)

CG

ChangedSSR

CNP

ChangedNotepad(whenoptionalHistoricalindicatorwasused)

CO

ChangedOSI

CS

ChangedHotelsegmentoptionaldata

DN

DividedName

DRQ

DeletedEnhancedBookingFileServiceRequest

DVI

DeletedincomingVendorRemark

DVO

DeletedoutgoingVendorRemark

FP

Changedordeletedformofpayment

HS

Originalsegmentstatus

HSD

Denotesflightforwhichhistoricalseatdataexists

IG

ServiceInformationviaincomingteletype

OG

ServiceInformationviaoutgoingteletype

SA

Addedseat(precededbyHSD)

SC

Changedseatstatus(precededbyHSD)

SC

SegmentStatuschange

SX

Deletedseat(precededbyHSD)

VLR

VendorLocatorReference

XC

Changedactionfield

XCI

CancelledcustomerIDfield

XFB

Deletedmanualfare

XFQ

Deletedfarequote

XG

DeletedorcancelledSSR

XI

Changedfarefield

XK

ReplacedTINS

XM

DeletedMileageMembershipnumber

XMC

DeletedMileageMembershipCrossAccrualdata

XN

Changedordeletedname

XNP

CancelledNotepad(whenoptionalHistoricalindicatorwasused)

XO

ChangedordeletedOSI

XP

Changedordeletedphone

XQ

Removedfromqueue

XR

ChangedRoutingfield

XRB

CancelledReviewBookingField

XRQ

CancelledEnhancedBookingFileServiceRequest

XS

Cancelledsegment

XT

Changedordeletedticketarrangementfield

XW

Changedordeletedwrittenaddressfieldorsubfield

BOOKINGFILEPRINT
H/BFP
P*WIMBOLT/CLARE

PrintunretrievedBF

P*49G42W

PrintunretrievedBFfromBFlocator

P*ALL

PrintthewholebookingFileincludinghiddenfields

P*R

PrintretrievedBF

P*I

PrintitinerarysegmentsonlyofretrievedBF

P*H

PrinthistoryofretrievedBF

P*CD

PrintcustomerdataofretrievedBF

P*SVC

Printserviceinformationforallbookedsegments

P*SVC2

Printserviceinformationforbookedsegment2

Note:Anyfieldmayb eprintedb yprecedingthedisplayoptionwithP.


CLAIMPNR
H/CLAI
RetrievalOfAirlinePassengerNameRecord(PNR)
C/ZZ*AB13HK

RetrievePassengerNameRecord(PNR)fromcarrierZZusing
recordlocatorAB13HK

C/ZZ*ZZ1234/17JUNCDGWILLIAMSON

RetrievePassengerNameRecord(PNR)fromcarrierZZusing
flightnumber(ZZ1234),date,boardpointandpassengersname

C/ZZ*W/ZZ1234/17JUNCDGPOWIS

RetrievePassengerNameRecord(PNR)fromawaitlistfrom
carrierZZusingflightnumber,date,boardpointandpassengers
name

C/ZZ*3

RetrievePassengerNameRecord(PNR)fromasimilarnamelist
ofairlineZZ

C/ZZ*L

Redisplaysimilarnamelist

Note:ReferalsotoTicketingFacilitytoretrieveanairlinePNR.
ClaimingthePNR
C/ZZ/OK

ConfirmtheclaimofthePassengerNameRecord(PNR)from
airlineZZ

IgnoretheClaim
I

IgnoretheClaim

ENHANCEDBOOKINGFILESERVICING
H/EBFS
GeneralRequests
H/GENRorH/STOPorH/LIMOorH/GRP
(Max180charactersoffreetext)
RQ.GENR/ZZ*FREETEXT

AgeneralrequesttoairlineZZ

RQ.STOP/ZZ*FREETEXT

RequestaStopoverpackagefromairlineZZ

RQ.LIMO/ZZ*FREETEXT

RequestalimousineservicefromairlineZZ

RQ.GRPI/ZZ*FREETEXT

AgeneralrequesttoairlineZZonanInternationalGroupBooking

RQ.GRPD/ZZ*FREETEXT

AgeneralrequesttoairlineZZonaDomesticGroupBooking

Q.GRPR/ZZ*FREETEXT

AgeneralrequesttoairlineZZonaRegionalGroupBooking

FareRequests
H/RQ.
(Max.180charactersoffreetext.)
RQ.FARE/ZZ/FQ/CUR.AUD/18OCT07*PLEASE
ADVISEFULLFAREANDEXCURSIONFARE

RequestafarequotefromcarrierZZincurrencyAUDforticketing
the18OCT07(optional)withfreetext(Max.180characters).

RQ.FARE/ZZ/FQP1.3.4*CNN/S3.4/CUR.EUR/
20NOV07*PAXPAYINGWITHMCOISSUEDIN
MAD

RequestafarequotefromcarrierZZforpassengers1and3who
areadultsandpassenger4,whoisachild,onsegments3and
4.ThecurrencyofsaleisEURandtheticketistobeissuedon
the20NOV07(optional).Additionaltextisalsoincluded.

Notes:Onendtransactionthefollowingadditionaldataistransmittedto(orb orrowedb y)theairline:allnames,fullitinerary,agencyid,


andfirstphonefield,whichmustb etheAgencytelephonenumb er.Iftherequestisforaflightsegmentthatisduetodepartwithinthe

next24HOURStherequestwillautomaticallyb epromotedtoanURGENTrequestFormarine(shipscrew)Farerequestsreplace
FAREwithFARM.
TicketonDeparture(TOD)
H/TOD
RQ.P1S24/TOD/ZZ/CPN.1/MCO.
RequestaTODforpassengernumber1onsegments2through
12345678901203/IOD.CDG.ZZ/FF1*REQUESTPAX 4fromairlineZZ.TheMCOorMPDnumberissuedbytheagency
ID
is12345678901203(includingcheckdigit).Thecouponnumber
isoptional.Theairlineistoissuetheticketondemandbythe
passenger(IOD)atCDGforfiledfarenumber1.Thereisalso
additionaltext(Max.180characters).
PrepaidTicketAdvice(PTA)
H/PTA
RQ.P1.3S1.4/PTA/ZZ/CPN.1/MCO.12345678901203/
IOD.SYD.ZZ/FF2*ADDPASSPORTNUMBERSIN
ENDORSEMENTBOX

RequestaPTAforpassengernumbers1and3onsegments1
and4fromairlineZZ.TheMCOorMPDnumberissuedbythe
agencyis12345678901203(includingcheckdigit).Thecoupon
numberisoptional.Theairlineistoissuetheticketondemandby
thepassenger(IOD)atSYDforfiledfarenumber2.Thereisalso
additionaltext(Max.180characters).

Notes:ThefollowingdataismandatoryintheBookingFilewhenrequestingTOD/PTA:
Formofpayment(F.)
Filedfaresdata,(FF1)
Twophonefields(whichmustbeT*andH*orB*)
Iftheoptionalcouponnumb erisused,thentheMCOnumb erusedshouldincludethecheckdigitofthecouponitself.
Iftherequestisforaflightsegmentthatisduetodepartwithinthenext24HOURStherequestwillautomaticallyb epromotedtoan
URGENTrequest.Formarine(shipscrew)requestsreplaceTODwithTODM,PTAwithPTAMSomecarriersimposeaservicecharge
forissuingPTAs.Forthesecarriersyouwillb epromptedtoaddthefollowinginformationtothePTAentry:
OC.EUR25.00(OtherChargefollowedb ythecurrencyandamount).Thisistob eplacedafterthefiledfareinformationinthePTA
entryasfollows:
RQ.PTA/ZZ/CPN.1/MCO.99912345678903/IOD.FCO.ZZ/FF1/OC.EUR25.00*FREETEXTUPTO180CHARACTERS
AdditionalCollection(ADC)Requests
H/ADC
RQ.P3S13/ADC/ZZ/CPN.2/MCO.12345678901203/
IOD.GVA.ZZ/CHF1000*ADCOLFORUPGRADETOFIRST
CLASS

SendAdditionalCollectioninformationforpassenger
number3,segments1through3tocarrierZZ.TheMCO
orMPDnumberissuedbytheagencyis12345678901203
(includingcheckdigit).Thecouponnumberisoptional.
Theairlineistoreissuetheticketondemandbythe
passenger(IOD)atGVA.Theadditionalcollectionamount
isCHF1000andthereisalsoadditionaltext(Max.180
characters).

Notes:ThefollowingdataismandatoryintheBookingFilewhenrequestingADC:
Formofpayment(F.)
Filedfaresdata,(FF1)
Twophonefields(whichmustbeT*andH*orB*)
Iftheoptionalcouponnumb erisused,thentheMCOnumb erusedshouldincludethecheckdigitofthecouponitself.
Iftherequestisforaflightsegmentthatisduetodepartwithinthenext24HOURStherequestwillautomaticallyb epromotedtoan
URGENTrequest.Formarine(shipscrew)requestsreplaceADCwithADCM.
RefundRequests
H/RFND
RQ.RFND/ZZ/MCO.99912345678903*MAX180
CHARACTERSOFFREETEXT

Inresponsetothisrefundrequest,thecarriercanauthorisethe
refundoftheTOD/PTA

ETicketsviaServicing
H/RQET
Issuance
RQ.P1S1/ETI/ZZ/MCO.99912345678903/
FF1*OPTIONALFREETEXT

RequestforcarrierZZtoissueanElectronicTicketfor
passenger1,segment1(passengerandsegmentselectionis
optional)MCO(orMPD)numberis99912345678903ticketisto
beissuedagainstFiledFare1optionalfreetext,max.180
characters

EvenExchange
RQ.P1S1/ETE/ZZ/TKT.9991234567890/
GBP.NIL*MANDATORYFREETEXT

RequestanEvenExchangeonelectronicticketnumber
9991234567890issuedbycarrierZZforpassenger1,segment

1(passengerandsegmentrelationshipisoptional),followedby
mandatoryfreetext(max.180characters)somecarriersmay
requirethecheckdigitontheTKTnumber.

ExchangewithAdditionalCollection
RQ.P1S1/ETE/ZZ/TKT.9991234567890/
GBP50.00/MCO.9999876543213*MANDATORY
FREETEXT

Requestanexchangeonelectronicticketnumber
9991234567890issuedbycarrierZZforpassenger1,segment
1(passenger/segmentselectionisoptional)additionalamount
isGBP50.00MCO/MPDnumberfortheadditionalcollectionis
9999876543213followedbymandatoryfreetext(max.180
characters)somecarriersmayrequirethecheckdigitonthe
TKTnumber

ETicketsviaServicingRevalidation
RQ.ETV/ZZ/TKT.9991234567890*MANDATORY
FREETEXT

Requestarevalidationonelectronicticketnumber
9991234567890issuedbycarrierZZfollowedbymandatoryfree
text(max.180characters)somecarriersmayrequirethecheck
digitontheTKTnumber

Note:Iftherequestisforaflightsegmentthatisduetodepartwithinthenext24HOURS,therequestwillautomaticallyb epromotedto
anURGENTrequest.
Refunds
RQ.ETRF/ZZ/TKT.9991234567890*MANDATORY
FREETEXT

Requestarefundonelectronicticket9991234567890issuedby
carrierZZ,followedbymandatoryfreetext(max.180characters
somecarriersmayrequirethecheckdigitontheTKTnumber.If
morethanoneticketistoberefunded,theadditionalticket
numbersneedtobeaddedintothefreetextasfollows

RQ.ETRF/ZZ/TKT.9991234567890*999987654321*999324532112*MANDATORYFREETEXT
ChangeEnhancedBookingFileServicing
RQ.1@FARE/ZZ/FQ/CUR.EUR/01OCT07/SITI*PLEASE ChangeRequestitemnumber1toaskforafarequotefrom
ADVISEFULLFAREANDEXCURSIONFARE
carrierZZincurrencyEURforticketingthe01OCT06(optional)
wheretheInternationalsaleindicatorisSITI,withfreetext(Max.
180characters).ChangeentriescanonlybemadebeforeEnd
Transaction
DisplayEnhancedBookingFileServicing
*RQ

DisplayEnhancedBookingFileServicingfield

DisplayAcceptedKeywords
RQ*ZZ

DisplayacceptedkeywordsforcarrierZZ

DeleteEnhancedBookingFileServicing
RQ.2@

DeleteRequestitemnumber2.

Note:CancellationordeletionofanyEBFSrequestwillnotb etransmittedtothevendor.
LOWCOSTCARRIERPARTICIPATION
Makingabooking
FORMAT

INFORMATION

A20SEPLONAMS

Neutralavailability

A20SEPLONAMS*YY

Carrierspecificavailability

N1Y1or0YY123Y20SEPLGWAMSNN1

Shortorlongsellentry

ZFQ

PriceLCCsegment/s

ZFCEnn

ChargeableextrascreenforLCC(nn=Farenumber)

ZF1.<vi4444333322221111/d1010/s123>

Formofpayment

Mandatoryfieldsrequiredtocompletethebooking:
NAME,TICKETING,RECEIVED,ADDRESS,EMAIL,
PHONE,ENDbooking

T.
R.

W.
MF.
P.
E
Amendingorcancellingabooking
FORMAT

INFORMATION

*R

RetrieveGalileobookingfile

Z*Rnn

Retrieve"image"ofLCCbookingfile(nn=Farenumber)

X1

Cancelsegment

X1+N1Y1orX1+0YY111Y20SEPLTNGVANN1

Modifysegment(cancelandrebook)

ZFCE*nn

Viewexistingchargeableextras(nn=Farenumber)

ADDITIONALDETAILS

Viewanyimplicitchargesforchargeableextrasonnew
/amendedsegments

ZFCEnn

Addnewchargeableextras(nn=Farenumber)

ZFQ

Farequotenewitinerary

ZF1.vi4444333322221111/d1010/s123

AddFOPmandatoryevenifnoADC

EorER

Tocommitchanges

VIEWDETAIL

ViewdetailsoffarefromPricesummarypage

ACCEPT

Acceptchangesonpricesummarypageandcommitto
LCC

DECLINE

Declinechangesonpricesummarypageandnot
committoLCC(canthenIgnorebooking)

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