Brittany E.

Long
3882 Arabian Way
Snellville, GA 30039
404-259-6058, 770-899-7539
brittanyelong@yahoo.com

Job Objective:
Seeking an opportunity to apply my skills and education while gaining additional work experience and adding
value to the organization by striving to become a model employee. With over 5 years experience handling
customer issues and driving positive reactions and timely results with any human resources issue, I can be used
as the bridge needed to communicate between higher management and employee level positions by adhering to
company regulations with organization.

Skills/Qualifications Summary
• Fast Learner and Team Player
• Positive Attitude and Strong Work Ethic
• Trustworthy and Dependable Employee
• Experience with customer service and sales
• 55 WPM
• Proficient in Microsoft Office
• Quick Mastering of Computer Systems
• Distilling value, overcoming objections and securing hard to close issues
• Experienced with both Entry level and Management Procedures
• Motivating staff to peak performance levels

Work Experience
Waitress/Bartender, Applebee’s Neighborhood Bar and Grill, Snellville, GA, 2007-2010
• Handled cash
• Greeted guests and assisted with carry out orders
• Answered phone calls
• Effectively handled customer complaints
• Excelled in up selling and new product suggestions
• Worked directly with customers in a family environment
Leasing Consultant/Property Manager, Community Management Services, Atlanta, GA, 2004-2007
• Showed units and made available for tenants
• Daily operations of the property including assisting management
• Handled rental payments, bank deposits and billing information
• Achieved a 90% occupancy at rental property
• Assist in all leasing procedures
• Typing, filing and maintaining leasing and billing information
• Preparing and placing purchase orders
Salon Technician, Salon 20, Lawrenceville, GA, 2003
• Handled cash register
 • Answered the phones, and made appointments for stylists
• Assisted customers with product suggestions
• Shampooed and set clients in preparation for stylist

Education
Dekalb Technical College – Clarkston, GA
Benedict College – Columbia, SC
References:
Available upon request