April J.

Denton
14402 Sinking Creek Road
Bristol, VA 24202
(423) 967-2005 (276) 644-9884

Career Objective:
Seeking a Customer Service, Secretarial, or Office Manager position, which will fully
utilize my personal, communication, and organizational skills, and experience.

Professional Accomplishments:
1. At Bristol Surgical Associates and Abingdon Chiropractic Center, I
implemented and managed new programs within the office, including advertising,
which increased the customer base.
2. At Musick Chiropractic Center and The Russell County Health Department, I
implemented filing systems which decreased employee overtime caused during
billing times, and increased the customer base with prospective customer surveys
and public health screenings.
3. At Abingdon Chiropractic Center and Musick Chiropractic Center, I decreased
the amount of past due accounts by implementing a communications system with
health care insurance companies.

Work Experience and References:

Bristol Surgical Associates 2007-2009 Front desk, Switchboard, Insurance and Patient
Billing, Collections
Sambos Inc 2005-2007 Office Manager/Payroll
Covington Credit 2004-2005 (Tom Adams, Jason Cooley, Supervisors-References)
Customer Service, Collections, Switchboard
Abingdon Chiropractic Center 2000-2003 (Dr. Tim Robinson, Supervisor-Reference)
Office Manager, Switchboard, Collections, Receptionist
Musick Chiropractic Center 1998 (Dr. Tim Musick, Supervisor-Reference) Chiropractic
Assistant, Switchboard, Collections, Front Desk Receptionist
Russell County Health Department 1997-1998 (Mrs. Joanne Ferguson, Reference)
Switchboard, Collections, Front Desk Receptionist

Special Business Skills:

1. Knowledgeable/experienced in Microsoft Office 1998, 2000, and XP, which
include Word, Excel, PowerPoint, Publisher, and Microsoft Outlook.
2. I’ve also worked with Desktop Publishing using Printmaster, Internet Explorer,
Medisoft Billing and Accounting Software.
3. Multi task, switchboard, collections, dental terminology, variety of
medical/dental insurance codeing and billing, and management experience.

Education:
Lebanon High School – Concentration in Business Education, and attended multiple
seminars in 1998 regarding front desk operation, building customer base, and working
with public.