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Customer Requirement

Analysis
Presentation Date: March 24, 2015

Presented by: Waqas Iqbal


Class of: Project Quality
Management

Customer Requirement Analysis


Understanding what customer has exactly
required is very important in any type of busi
ness. Customer satisfaction, the most importa
nt objective for any organization, can only be
achieved if the same product is provided as is
required

Requirement Analysis:
Customer requirements can be analyzed by following
ways;
Direct communication
Customer behavior analysis
Trend forecast from previous data
Physical reference from existing market

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