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434 W.

SR 28
Alexandria, IN 46001

Phone 219-363-1606
E-mail
suzie.burkhart@gmail.com

S. Suzann Burkhart
Objective

Obtain a position where my background in office procedures,


customer service, and other skills can best be used for the mutual
benefit of the right employer and myself.

Employment

2013-Present Department of Correction


Secretary 3

Provide office services, procedures, and policies,


Maintain workflow; implement cost reductions; and
develop report procedures.
Provide recordkeeping, form control, and implement
changes.
Resolve administrative problems by coordinating
preparation of reports, analyze data, and identify solutions.
Provide information by answering questions and requests.
Maintain supply inventory; place and expedite orders for
supplies; verify receipt of supplies.
Perform administrative duties for executive management.
Responsible for screening calls; managing calendars;
making travel, meeting and event arrangements; preparing
reports and financial data; training other support staff; and
customer relations.
Requires strong computer and Internet research skills,
flexibility, excellent interpersonal skills, project
coordination experience, and the ability to work well with
all levels of internal management and staff, as well as
outside clients and vendors. Sensitivity to confidential
matters.

2010-Present Ivy Tech


Instructor
Serve as a GED instructor.
Assisted students with math, reading, essay writing, language,
social studies and science.
Instructed students how to use the computer, perform job
searches, write resumes, fill out paperwork for assistance such
as FAFSA and food stamps.
Assisted students filling out job applications and preparing for
interviews.
2010-2012 Hines Career Center
Assistant GED teacher
Assisted teacher with orientation.
Recorded attendance, set up testing online, helped students
with math, reading, essay writing, language, social studies and
science.
Other duties as assigned.

2009-Present Miami Camp Campground


Owner / Operations Manager
Maintain accounts receivable and payable
Interact with customers, registration, bookings, sales
Interact with state and county government regulatory agents for
health and safety, IDEM, DNR, IDSH
2003-2009 Westville Correctional Facility
Secretary/Office Manager
Serve as secretary to the assigned supervisor; greet visitors and
answer telephone, directed calls, recorded messages, provide
information; keyboard correspondence and related matters; prepare
and maintain files and records.
Prepare general correspondences, memorandums, reports,
schedules, purchase orders and other materials from rough draft,
copy, marginal notes or verbal instruction.
Answer correspondence as directed by supervisor.
Maintain appointment calendar, schedule appointments,
conferences, and meetings.
Check and review a variety of data for accuracy, completeness and
conformity to established standards and procedures.
Collect and prepare data for records and reports.
Maintain records and generate appropriate reports.
Composed bid letters for requisition of materials.
Proficient in Microsoft Suite of software including PowerPoint and
Access.
Met or exceeded standards for ACA accreditation.
Ordered supplies for complex, dorms, case managers, counselors
and supervisor.
Maintained computers, printers and copier
Education Complex Director Secretary
EC School Director Secretary
Engineering/Physical Plant Director Secretary
2000- 2003 1989 1991 J.C. Penney
Catalog/Credit Associate
Customer Service Representative in the Catalog Credit
department assisting customers with orders
Bookkeeping, and general associate responsibilities.
Worked with computers and computerized cash registers.
Visual and merchandising associate.
1995-2003 Substitute Teacher New Prairie Schools
Substitute teacher K-12,Special Education Aide
Secretary/Food Service Aide
1995 2005
Capture The Moment
Owner / Photographer
Photographer Wedding, Portrait, school yearbook and
Commercial Photography.
Bookkeeping general bookkeeping, pricing, quotes, accounts
payable and accounts receivable.
Purchase and receive supplies, maintain inventory of necessary
supplies to conduct business.
Customer Service, Arrange appointments and counsel customers
on wardrobe and locations for Photo Shoots

Coordination between suppliers and the business.


Worked with a variety of camera equipment, computers, and office
equipment.
Education

1980

Lewis Cass High School

Walton, IN

Indiana Vocational Technical College

Kokomo, IN

Diploma
1981

General Office Management


14 Credit hours
1988

North American Secretarial School

Scranton. PA

Diploma
General Secretarial and Office Management
6 Credit hours of post-secondary instruction.
Computer Training

I am proficient in the use of Microsoft Office 2007, Windows 7, and various


other programs.

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