DFC 4.

1: Typical Overall QMS process flow across an organization

Customer Focus/
Requirements

Quality
Requirements

Environmental
Requirements

OP 7.2.1 Product
Requirements
OP 7.4.1
Supplier
Development

OP 7.3
Design &
Development

OP 7.4.2
Purchasing

OP 7.5.2
Process Validation

OP 8.2.4
Incoming I/T

Health & Safety

Requirements

OP 8.5 Continual
Improvement and
Management of
Corrective and
Preventive Actions

OP 5.6 Management
Review, Business
Planning, Quality
Policy and
Objectives

OP 7.1 Quality
Planning
OP 6.2.2 HR Management
OP 7.5.3 Product
Identification

OP 4.2.3 Document Ctl

OP 7.6 Ctl of
IM&TE

OP 4.2.4 Record Control

OP 7.5.5 Product
Preservation

OP 8.2.4
Inspect/Test

OP 8.2.2 Internal Audits

OP 7.2.3
Invoicing

OP 8.3
NC Matl Ctl

OP 7.5.1 Job
Planning & Ctl

Financial/ Corporate
Requirements

OP 8.2.1 Customer
Feedback/ Satisfaction

Customer
Satisfaction

Employee
Satisfaction

Board of Directors
Satisfaction

* Typical Customer Oriented Processes (COPs) are identified in BOLD

Typical Support Oriented Processes (SOPs) are in Light Blue area

Typical Management Oriented Processes (MOPs) are in Dark Blue area