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Clarissa Ferreira, RECE, BECL

Ph: 289-325-4089

11 Kingsmere Crescent
Brampton, ON L6X 1Z3

Highlights and Qualifications

Excellent Customer Service Skills
Team Player
Excellent Verbal Communication Skills
Highly Organized and Enthusiastic
Efficient in all Microsoft Software
Energetic Sales Professional
Languages: Portuguese and English
Soccer for life Coaching Certificate
CPR Level C and AED Training
Work Experience
City of Brampton Part-Time Payroll Clerk
Data entry
Run reports
Customer Service Representative
Provide a high-level of front-line customer service
Answer telephone calls in a professional manner
Provide program information and program availability
Process program registrations and facility bookings
Accept payments for program registrations and facility bookings
Second Assistant Manager: Yankee Candle Brampton
Serve customers in a polite and professional manner
Communicate product knowledge to the customer
Manage shipments
Stock shelfs according to visual merchandising diagrams
Cashier (POS)
Emergency Instructor: Dufferin Peel Catholic District School Board
Take the role of Teacher, ERW or ECE when not available
Carry out daily plans
Sales Associate: The Body Shop, Brampton
Maintain high standards of customer service
Cashier (POS)
Communicated product knowledge to the customer
Stocked shelfs according to visual merchandising diagrams

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February 2015 Present

February 2015 Present

June 2014 February 2015

April 2014-Present

Dec 2012-April 2014

Clarissa Ferreira
Bachelor of Education Primary/Junior
York University
Toronto, ON
Teachers College
Teaching children from Kindergarten to Grade 6
Bachelor of Early Childhood Leadership
Sheridan College
Brampton, ON
Built upon ECE Diploma, completed 4 years
Strong Academic Grades (Cumulative GPA of 3.80/4.0)

Sept 2015 - Present

May 2013- April 2015

Diploma: Early Childhood Education with Honours

Sept 2011-Apr 2013
Sheridan College Institute of Technology and Advanced Learning
Brampton, ON
Strong Academic Grades (Cumulative GPA of 3.78/4.0)
Completed 3 field practicums
Teachers College Practicums
St. Ursela Elementary School
Sept 2015 - Present
Brampton, ON
Work one on one with students in the classroom
Shadow classroom teacher
Work with teacher to create a supportive learning environment for all children
Toronto Region and Conservation Authority
Sept 2015 Present
Vaughan, ON
Creating curriculum outcomes for Eco Schools
Supporting employees with tasks that arise
Early Childhood Leadership: Internship
St. Brigid Elementary School
March 2014- June 2014
Brampton ON
Mentor with the teacher in the room
Support and guide children in their daily activities
Come up with various activities for children to do, to support their math, reading and witting skills
Early Childhood Education: Field Placements
Student: Early Childhood Educator, St. Joseph Elementary School, Brampton Mar-April 2013
Student: Early Childhood Educator, Hickory Wood Readiness Hub, Brampton Nov-Dec 2012
Student: Early Childhood Educator, St. Maria Goretti Family Day Centre, Brampton Mar-April 2012
Volunteer Experience
Assisted Head Coach of Girls Soccer Team at Pauline Vanier Elementary School
September-October 2013
Conducted drills
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Trained, supervised and evaluated players

Taught and instructed soccer skills
Queen Street Public School
September 2011, 2012 & 2013, 2014
Assisted librarian with book fair sales
Assisted parents and children select books
Pauline Vanier Elementary School
September 2011, 2012, & 2013, 2015
Assisted librarian in preparing for book fair sales
Ensured children choose developmentally appropriate books for their age
Brams United Girls Soccer Club U14 Coach
May-September 2012
Coached girls under the age of 14
Helped improve their soccer skills
Coached the young girls towards success in their games
Physical Fitness: soccer, swimming, roller blading, bike riding, gardening
Art/Creativity: scrapbooking, baking
Cooperative Education Award 2011
Cameron Memorial Award 2011
References available upon request.

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