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  • Brian Velarde: Help Desk / IT Support Position

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    This document is a resume for Brian Velarde seeking an IT support position. Brian recently graduated from Clark College with a degree in Computer Support Technician and holds several IT certificates. He has experience working on a help desk and troubleshooting both hardware and software issues for customers. Brian is proficient in help desk support, virtualization, customer service, and various computer operating systems and applications.

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    This document is a resume for Brian Velarde seeking an IT support position. Brian recently graduated from Clark College with a degree in Computer Support Technician and holds several IT certificates. He has experience working on a help desk and troubleshooting both hardware and software issues for customers. Brian is proficient in help desk support, virtualization, customer service, and various computer operating systems and applications.

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    © All Rights Reserved
    Скачайте в формате DOCX, PDF, TXT или читайте онлайн в Scribd
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    39 просмотров1 страница

    Brian Velarde: Help Desk / IT Support Position

    Загружено:

    api-300596812
    This document is a resume for Brian Velarde seeking an IT support position. Brian recently graduated from Clark College with a degree in Computer Support Technician and holds several IT certificates. He has experience working on a help desk and troubleshooting both hardware and software issues for customers. Brian is proficient in help desk support, virtualization, customer service, and various computer operating systems and applications.

    Авторское право:

    © All Rights Reserved
    Скачайте в формате DOCX, PDF, TXT или читайте онлайн в Scribd
    Отметить как неприемлемый контент
    из 1

    Brian Velarde

    Vancouver, Washington
    (360) 852-4785
    brianvelarde@ymail.com

    Help Desk / IT Support position


    Experienced, recent graduate, certified by industry leaders seeking position within a helpdesk or
    IT support position.
    EDUCATION
    Clark College, Vancouver, WA
    Graduated 2015
    Computer Support Technician
    GPA 3.7
    Heritage High School, Vancouver, WA
    Diploma
    GPA 3.7 - Honors Society
    CERTIFICATES

    MTA OS Fundamentals
    CompTIA A+
    MTA Networking
    MTA Security
    MTA Server Administration

    SKILLS & PROFICIENCIES


    Help Desk Support
    DOS / UNIX commands
    Virtualization; Server Virtualization
    Customer Relation
    Team Work
    MS Office Suite
    Mac OS X
    Build Custom PCs per customers request
    Troubleshoot PC Software / Hardware

    EXPERIENCE
    Penguin Help Desk, Vancouver WA
    150+ Hours volunteered
    Work with a team to troubleshoot and repair PCs
    Work directly with customers both in person and over the phone

    Graduated 2012

    2014
    2015
    2015
    2015
    Anticipating Certification 2015

    Sep 2015 - Dec 2015

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