1247-141 Huron St

N5Y4X7 London, Ontario

226-268-8694
k.moniz@live.com

KAYLA MONIZ
OBJECTIVE
SKILLS &
ABILITIES

EXPERIENCE

To obtain a sales position where my skills and knowledge will

grow and benefit the company.
Currently working on successfully completing the Business
Fundamentals program at Fanshawe College. Excellent
knowledge and hands on experience with marketing and
advertising. Fully skilled in Microsoft word, Excel and
PowerPoint.
VALUE VILLAGE, LONDON ONTARIO
March 28th 2012-present
Production

Evaluate items for quality and condition

Process quota of items according to established guidelines

Swift tach price tags to items

Determine price by guidelines

Sort through boxes to find sellable merchandise

Move boxes and bags from carts to tables

Operations

Provide fast, efficient and accurate checkout time

Keep the sales floor, change rooms, check stands neat and orderly

Provide information about nonprofit partner to customers

Acknowledge customers and their concerns

Demonstrated ability to greet customers with individual

consideration

Resolved complaints promptly and professionally

PUBLIC OUTREACH, OTTAWA ONTARIO

January 2015-April 2015

Fully trained fundraising team member for face to face canvassing

Provide accurate information about nonprofit partner

Engage with donor and their importance for long term donations

A&W RESTAURANT, LONDON ONTARIO

November 2007-December 2010

EDUCATION

Handled currency and credit transactions quickly and accurately

Built loyal clientele through friendly interactions and consistent

appreciation

Followed procedures for safe food preparation, assembly, and

presentation

Cross-trained and coordinated scheduling with team members to

ensure seamless service

SENECA COLLEGE, TORONTO ONTARIO, 2010-2011

Creative Advertising Program

Strategic Planning

Concept Development

Social Media Concept development/management

Copyrighting

Art directing

Account Management

FANSHAWE COLLEGE, LONDON ONTARIO, 2015PRESENT

Business Fundamentals Program

COMMUNICATI
ON

LEADERSHIP

Page 2

Customer service

Talking business

Information Management

Business Mathematics

Confident, articulate, and professional speaking abilities and experience

Excellent presentation and public speaking skills

Strong problem-solving and analytical skills

Highly efficient soft skills

Able to lead others in high-demand situations

Delegating tasks or responsibilities

Coaching, guiding, or tacking

Strongly committed to team-building and staff development

Able to handle challenges, with proven history of increased productivity

Strong interpersonal skills and positive work ethic