Running head: CASE CONSULTATION

Case Consultation
Camille Johnson
SAA 6630
Dr. Gilliam
14 November 2014
Wright State University

Background Data:
My client, Derry Glenn, is a 25-year-old, African American male from Lima, Ohio. He
grew up in a middle-class environment with both parents vigorously in his life until the age of 6,
when his parents got a divorce. Once my clients parents divorced, his mother become a single
parent and provided for the family while working two jobs. Mr. Glenn is the oldest out of two
boys and took the role as a father figure at an early age. However, despite the circumstance he
faced growing up, he always promised himself to always help alleviate problems in his family,
while making a significant difference. Mr. Glenn graduated from High School in 2007 and
enrolled into Central State University in 2008. He takes pride on being the first on his mothers
side to attend college. My client graduated from college in 2012 with a Bachelors Degree in
Early Childhood Education. Currently, Mr. Glenn is working for Toward Independence, a nonprofit organization that provides services toward individuals that are mentally delayed to help
them live a full life.
Narrative Summary of Session One:
Session Time: 2 Hours
Our first session took place on Saturday October 4, 2014. The session was located inside
of Wright State University Student Union, inside of the Wellness Suite. I held the session inside
of the Wellness Suite for confidential reasons. I wanted my client to feel physically comfortable
and open to partake in this Case Consultation. For the first part of the session, I started off with
the Occupational Family Tree activity. I believe a lot can be learned about a person through their
family history. I started the activity by asking Mr. Glenn the occupations of relatives on his
mothers side of the family. He stated no relatives on his mothers side went to college beside
him. His Grandfather retired as a Correctional Officer from Lima Correctional Prison Institution.

Grandmother supervised at a home daycare. His mother worked as a hair beautician for over 20
years and currently is working at a car plant in Lima, Ohio. My client has 1 aunt and 2 uncles on
his mothers side of the family. His aunt is currently a secretary for a small insurance company
and both uncles are currently incarcerated.
For his relatives on his fathers side, my client stated his father is the second oldest out of
ten children and the only one to obtain a college degree. He expressed his grandfather retired
from a steel mill in Lima, Ohio. His grandmother was a stay- at -home mother. His farther retired
as a Case Manager from Lima Correctional Prison Institution and is currently working as a Lima
City Councilman. My client has two aunts and nine uncles on his fathers side his family. Both
aunts work as nursing-home assistants, two uncles work as hospital janitors, one uncle retired
from the U.S. military, and four of my clients uncles are currently incarcerate.
With this Occupational Family Tree activity, I only asked my client 3 out of the 13
questions, regarding his familys occupations. I first asked Mr. Glenn, How do you feel about the
occupations of your relatives? He stated that he has mixed emotions. He is proud that some of
his family members obtained full-time jobs to take care of their families, while others are
incarcerated. Next I asked, what has it meant to be a success in your family? Mr. Glenn
responded success in his family meant, obtaining a college degree and being able to financially
provide for your family. Finally I asked, what advice have family members given you about
selecting a career? He expressed, his familys advice was to obtain a college degree, follow his
aspirations, and make his family proud.
For the second part of the session, I explained to my client the instructions of the Johns
Hollands Self- Directed Search assessment. I went into another room inside of the Wellness
Suite to give my client completely silence. I left the room because I wanted Mr. Glenn to feel

completely comfortable and honest with filling out the survey. However I explained, I am here to
assist him if he has any questions regarding to the assessment. After my client completed the
assessment we calculated the points together to figure out his Hollands code. This assessment
revealed Mr. Glenn Hollands Code as 53 points for Social, 45 points for Artistic, and 37 points
for Enterprising (SAE). I explained to him the SAE personality classification and careers interest
types related to that code. My clients code indicated that he has a Consistent Holland Code and a
Well-Differentiated Profile. Conversely, my client and I did one more Holland activity to test if
he will have the same code. I started off the activity by hanging up descriptions of Hollands
personality types on six white poster boards around the room. I told my client to picture himself
walking into a room with six groups of people interacting. Read the descriptions of each group
and name the first three you are attracted to. Mr. Glenn tested the same Holland Code SAE.
Before I ended the first session, I asked my client are there any surprises or questions regarding
his Holland Code or the session. He stated the assessment is a great way to explore the
significant key functions of his personality as well as the type of work environment that fit his
personality characteristics.
Observation of First Session:
Overall, the first session was very informative about my client and his family
information. Appearance wise, my client was impeccably groomed and was dressed business
causal. I wanted my client to dress business causal because I wanted him to be transparent and
comfortable while completing this assessment. However, in the beginning of the session, I
noticed my client was not as comfortable talking about his family occupation history. Once I
reminded him this assessment is a no judge zone, he begin to go into detail information about

himself and his family. It only took my client 20 minutes to complete the Hollands assessment.
He was very interested in learning about his Holland Code and his career options.

Narrative Summary of Session Two:

Session Time: 2 Hours
The second session took place on Saturday October 11, 2014. The second session was
located at the same place as the first session. During this second session I wanted to found out
more informative information on Mr. Glenns long and short term career goals. I started off the
session with the Career Center Intake Interview Form. On the Career Center Intake Form, my
client expressed the reasons for doing this consultation. He wanted to gain more insight on what
career field fits his characteristics, and discover more instructive information about himself. Mr.
Glenn expressed the lack of happiness with his Bachelors Degree in Early Childhood Education.
I asked my client the question, why did you obtained a degree in Early Childhood Education? He
stated majoring in Early Childhood Education is the only way his father will pay for his college
tuition.
However, my client expressed his long term goal is to work for a social service agency on
a state/government level or establish his own entertainment marketing company by the year 2019
(5 years). His short term goals are to create his company logo, and business proposal by 2015
(1 year). I expressed to my client, cultural, education, administrative, and financial are the
potential barriers of starting his own entertainment company. I articulated to Mr. Glenn, in order
to complete his long term goal of starting his own business, he should consider, attending
businesses/marketing conferences, finding a mentor(s) or internships in this field, building new

connections/networks, and researching more information on how to start a business. To complete

his goal of working for a social service on a state/government level, I suggested continuing to
perform well at his current occupation and look for opportunities that are provided on a
state/government level. To accomplish his short-term goals, attend different seminars, trainings,
and workshops on how to create a business proposal and logo. I referred my client to review the
Occupational Outlook Handbook and Ohio Jobs career planning websites and to invest in this
book called Tanning in American by Steve Stoute. Both resources are well equipped with
information on career choices and details on how to start a business.
For the second part of the session I wanted to go more in depth of my clients current and
desired profession. My client completed the Work/Family Support and Work Values Inventory
activities. In the Work and Family Support activity there are 4 life stages: choosing, changing,
maintaining, and retiring from a career or careers. For the life stages of choosing and maintaining
a career my client expressed his current employment at Toward Independence Incorporate. Mr.
Glenn stated he enjoys his job duties as a Program Manager. His duties consist of providing
services toward individuals that are mentally delayed to help them live a full life. His current
employment support includes, his head supervisor that oversees the company and the clients that
are currently enrolled in the program. Conflicts that occur are, the company sometimes does not
fully support the clients essentials to live a successful life with mental disabilities and my client
does not have ultimate control of his position. To overcome these conflicts my client
communicated it takes patience, understanding, trust in the company and supervisor, and
confidence his current employment is beneficial to their employees and the clients. He expressed
that he really enjoys and loves his current job. However, his passion is starting his own
entertainment marketing company. He is faced with finding new talent to market, networking,

building his clientele, and creating new connections with people inside the entrainment business.
To overcome these conflicts my client is willing to attend a variety of marketing and business
conferences to craft his skill, finding new mentors that will guide him to build a successful
business, stepping outside of his comfort zone to build a respectable clientele, and researching
more information on starting his own business. However, for the Work Values Inventory activity,
my client top three work values were security (15), independence (15), and economic return (15).
His bottom three work values were associates (10), prestige (11), and intellectual stimulation
(11). I believe my client top three work values does not intertwines with his Holland Code.
However, his work values intertwines with his own personal characteristics.
Observation of Second Session:
The second session with my client provided helpful information about his career
interests. However, doing this session a conflict did occur when asking my client more
information about his future career choice. Once again my client expressed his passion is to start
his own entertainment marketing business. The encounter occurred when I asked my client the
question, do you see yourself going back to school and obtaining a Master Degree in Business
Management? He indicated that he does not see the point of going back to school. He stated
school is a waste of time and money, when you can learn this craft without getting a business
degree. Conversely, I suggested to my client to complete more research on starting a business. I
also suggested attending business conferences to gain more insight on his business idea. My
clients non verbal cues, such as body language, were not trying to understand my point of view
of starting an entertainment business. However, as the session continued I can tell by my clients
reactions he comprehended my point of view.

However, according to The Career Development Theory of Donald E. Super, my client

completed Stage 1 (Growth) and is currently in Stage 2 (Exploration). For the Stage 1 (Growth),
he demonstrated the task of Crystallization. He did go through the process of a variety of
occupational options, life interest, self-worth, skills, and abilities. However, my client is
currently in Stage 2 (Exploration). He is progressively making a commitment to a specific area
of work while demonstrating the tasks of crystallization and specification. He shows the
interests, skills, and abilities to perform at his current employment. He expressed the enjoyment
of working for Toward Independence and wants to grow within the company. Another one of his
occupation goals is to start his entertainment company. My client stated toward the end of the
second session, he is confident in making both careers his occupation goals. At age of 25 my
client appears to be Vocational Mature. He is satisfied with his current employer and looking for
more ways to increase his roles in life. He enjoys the roles of being a son, worker, spouse, and
having leisure time with family and friends. According to Supers Theory and my client, he is
very satisfied with life.
Reflection:
It was a great experience working with Mr. Glenn. I enjoyed the activities and discussions
I had with my client about his family, current occupation, and long and short term goals.
However, the only issue that occurred was the conflict with my client about going back to
school. After I reassured the question and suggestion, my client started comprehending my point
of view on the topic. For future reference, in the beginning of the assessment, I would express to
my clients the no judge zone rule to make the client comfortable and transparent. Overall
completing this case consultation was a great way of learning how to asses and direct people into
their career goal.