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Our policy applies to Protected Health Information in both electronic and paper form. A written request for access to health information will be acceptable if it contains all of the information needed on the ROI form. In the event of a denial, expect a response no later than ten (10) business days of receiving the request.
Our policy applies to Protected Health Information in both electronic and paper form. A written request for access to health information will be acceptable if it contains all of the information needed on the ROI form. In the event of a denial, expect a response no later than ten (10) business days of receiving the request.
Our policy applies to Protected Health Information in both electronic and paper form. A written request for access to health information will be acceptable if it contains all of the information needed on the ROI form. In the event of a denial, expect a response no later than ten (10) business days of receiving the request.
Cincinnati County Clinic will comply with laws protecting the
privacy of Protected Health Information. Our policy applies to Protected Health Information in both electronic and paper form. Requests for release of patient information are processed in our clinics medical records/health information management department.
PROCEDURE:
The following items that will be listed are our
procedures to follow when honoring a patients right of access to health information. 1. Written Requests: A patients written request for access to health information will be acceptable if it contains all of the information needed on the ROI form. 2. The Process of the Request: Written requests received at our facility will be date-stamped upon receiving, by the department receiving the request. The department that receives a request must forward the request to Health Records. All written requests will lastly be forwarded to the HIM immediately in order to respond to the request. 3. Response Time for Request of Information: Depending on how backed up our HIM department may be, expect a response no later than ten (10) business days of receiving the request. The ten day period will begin once the request is received and date stamped. 4. Denial of Request: In the event of a denial, it may occur because of one or all of the following reasons: if a licensed health care professional determines that access by the patient is likely to endanger the life or physical safety of the patient or another person, or to cause substantial harm to the patient or another person mentioned in the record; The facility does not have the requested records. 5. Request Approval: If our HIM decides that a patient is allowed access to the PHI, our HIM staff will consult with the patient on if the patient wants to review the records or if the patient wants to receive a copy of the records.
6. Patient Review: If a patient decides they want to simply view a record,
our HIM staff will arrange a time with the patient for the patient to review the records. A person on the staff must be present at all times while a patient reviews an original record. A member of our staff will document the date and time of the patients review of the records, directly on the written request. At Cincinnati County Clinic, we do not charge patients for simply viewing a record. If a patient desires to have copies then (See below at next step); 7. Copy of the Records: The first copy of a patients health record will be provided at no cost to patients. If a patient has already received a free copy of the health record, they will be charged and must pay our fee of $1.00 per copy of the record before receiving any additional copies. A member of our HIM staff person will be responsible for photocopying and mailing the records along with writing the date the records were copied/mailed and their initials directly on the written request.
Sayles, N. (n.d.). Health information Management Technology: An Applied