Ottawa County Agency Guide

3
TRANSITION
COMMUNITY
RESOURCE
GUIDE
Assisting students with disabilities transition into the community.
TRANSITION
COMMUNITY
RESOURCE
GUIDE
Published Fall 2008-09
Assisting students with disabilities transition into the community.
This Resource Guide is distributed for the purpose of assisting
students and their family transition from high school to a healthy

community life of employment, enjoyable recreation, and a
positive lifestyle.
Information was compiled with cooperation from the Ottawa

Community Transition Council, Transition Focus Team, and
Ottawa County 2-1-1.
This information is current as of September 1, 2008.

2-1-1 of Ottawa County maintains an extensive database
of health and human resource information. Should you or
a client, require more detailed information on accessing
Ottawa County services, such as application procedures,
eligibility criteria, fees, hours, target population, and area
served, please dial 2-1-1.
For further information, changes, or corrections contact:

Ottawa Area Intermediate School District
13565 Port Sheldon Street
Holland, MI 49424
(877) 702-8600 ext. 4021
TABLE OF CONTENTS
SERVICE INDEX
211 OF OTTAWA COUNTY ..........................................
ACCESSIBILITY
DISABILITY NETWORK/LAKESHORE ............................. 23
ADA ASSISTANCE
DISABILITY NETWORK/LAKESHORE ............................. 23
DISABILITY RESOURCE CENTER OF SW MICHIGAN .... 26
ADVOCACY
ALLEGAN RESOURCE CENTER .......................................
ARC/ADVOCACY AND RESOURCE CENTER ................
ASSOCIATION FOR CHILDRENS MENTAL HEALTH ......
ASSOCIATION F/T BLIND AND VISUALLY IMPAIRED .....
AUTISM SOCIETY OF MICHIGAN ...................................
CENTER FOR WOMEN IN TRANSITION .........................
CITIZENS ALLIANCE TO UPHOLD SPECIAL EDUCATION
(CAUSE) ..........................................................................
DISABILITY NETWORK/LAKESHORE .............................
DISABILITY RESOURCE CENTER OF SW MICHIGAN ...
EPILEPSY FOUNDATION OF MICHIGAN .........................
MICHIGAN DEV. DISABILITIES COUNCIL ......................
MICHIGAN PROTECTION & ADVOCACY SERVICES ......
2
4
5
5
6
10
13
23
26
30
56
57
BUDGET COUNSELING
LOVE INC. OF NORTHEASTERN OTTAWA CO. ............
LOVE INC. OF NORTHWESTERN OTTAWA CO. ............
NEIGHBORS PLUS .............................................................
SECOND REFORMED CHURCH OF ZEELAND ................
44
44
70
82
DENTAL CARE
DONATED DENTAL SERVICES OF MICHIGAN ................ 28
INTERCARE COMMUNITY HEALTH NETWORK ............ 39
OTTAWA COUNTY HEALTH DEPARTMENT ................... 76
EDUCATION
CAREER ASSESSMENT CENTER ................................... 9
CHRISTIAN LEARNING CTR./DIRECTLINE DIVISION ...... 13
CORE CITY CCDA ............................................................. 21
iii
TABLE OF CONTENTS SERVICE INDEX continued

GRAND HAVEN GOSPEL CHAPEL ...................................
GRAND RAPIDS COMMUNITY COLLEGE ......................
GRAND VALLEY STATE UNIVERSITY ..............................
HEIGHTS OF HOPE.............................................................
HOLLAND PUBLIC SCHOOLS ..........................................
HOPE COLLEGE EDUCATION DEPARTMENT ................
LATIN AMERICANS UNITED FOR PROGRESS (LAUP) ...
MICHIGAN COMMISSION FOR THE BLIND ...................
MICHIGAN WORKS! AGENCY ..........................................
MUSKEGON COMMUNITY COLLEGE ..............................
NEIGHBORS PLUS .............................................................
OTTAWA AREA INTERMEDIATE SCHOOL DISTRICT ...
PATHWAYS, MI .................................................................
TASSELL M-TEC .................................................................
UPWARD BOUND .............................................................
23
31
31
32
33
37
37
42
46
62
67
70
71
80
82
85
86
EMPLOYMENT
CAREER ASSESSMENT CENTER ...................................
CHRISTIAN LEARNING CTR./DIRECTION DIVISION........
COMMUNITY MENTAL HEALTH OF OTTAWA CO. .........
CORE CITY CCDA .............................................................
JUBILEE MINISTRIES .......................................................
KANDU .................................................................................
MICHIGAN COMMISSION FOR THE BLIND ......................
MICHIGAN REHABILITATION SERVICES .........................
MOKA .................................................................................
OTTAWA AREA INTERMEDIATE SCHOOL DISTRICT. ....
ST. PATRICKS CATHOLIC CHURCH ................................
TASSEL M-TEC .................................................................
9
13
14
21
39
40
46
61
62
66
71
84
85
FAMILY SERVICES
ARBOR CIRCLE .................................................................
MICHIGAN DEPT. OF COMMUNITY HEALTH ...................
MICHIGAN DEPT. OF HUMAN SERVICES ......................
OTTAWA COUNTY HEALTH DEPARTMENT .....................
PATHWAYS, MI .................................................................
3
49
50
76
80
HEALTH SERVICES
HOLLAND COMMUNITY HOSPITAL ................................ 35
OTTAWA COUNTY HEALTH DEPARTMENT ................... 76
iv
HOUSING
ALLEGAN COUNTY COMMUNITY MENTAL HEALTH ......
ARBOR CIRCLE .................................................................
ARC/ADVOCACY AND RESOURCE CENTER ...................
CENTRAL AVENUE GROUP HOME ................................
COMMUNITY MENTAL HEALTH OF OTTAWA CO............
DISABILITY NETWORK/LAKESHORE ...............................
HERITAGE HOMES ..........................................................
HOLLAND DEACONS CONFERENCE .............................
HOSPITALITY HOUSE .......................................................
LADDER ..............................................................................
MICHIGAN DEPT. OF HUMAN SERVICES ........................
MY BROTHERS HOUSE I, II, AND III ................................
MY SISTERS HOUSE I AND II ..........................................
PARKVIEW ADULT FOSTER CARE HOME ......................
SUNSHINE MANOR ..........................................................
1
3
4
12
14
23
33
36
38
41
50
68
68
79
85
MEDICAL
ANSWER TO PRAYER FOUNDATION .............................
HOLLAND FREE MEDICATION CLINIC .............................
OTTAWA COUNTY HEALTH DEPARTMENT ...................
PIONEER RESOURCES ....................................................
WINGS OF MERCY..............................................................
3
36
50
76
81
88
MENTAL HEALTH
ALLEGAN COUNTY COMMUNITY MENTAL HEALTH .....
COMMUNITY MENTAL HEALTH OF OTTAWA CO. ......
DEPRESSION AND BIPOLAR SUPPORT ALLIANCE ......
HOLLAND COMMUNITY HOSPITAL ................................
NATIONAL ALLIANCE FOR THE MENTALLY ILL ............
PATHWAYS .......................................................................
PINE REST CHRISTIAN MENTAL HEALTH SERVICES ...
1
14
22
35
69
80
80
MOBILITY AND ORIENTATION TRAINING

ALTERNATIVES IN MOTION ............................................. 2
ASSOCIATION F/T BLIND AND VISUALLY IMPAIRED ..... 5
MICHIGAN COMMISSION FOR THE BLIND ...................... 46
PROTECTIVE SERVICES
MICHIGAN DEPT. OF HUMAN SERVICES ...................... 50
RECREATION AND COMMUNITY ACTIVITIES

BOYS & GIRLS CLUB OF GREATER HOLLAND ............
OTTAWA COUNTY 4-H CLUBS .......................................
PARK TOWNSHIP
.......................................
SPECIAL OLYMPICS MICHIGAN .......................................
THE SHIELD .......................................................................
URBAN YOUTH MINISTRY ................................................
YOUTH FOR CHRIST OF OTTAWA & ALLEGAN CO. ......
8
75
78
83
85
87
88
RESIDENTIAL TREATMENT
COMMUNITY MENTAL HEALTH OF OTTAWA CO. ......... 14
PINE REST CHRISTIAN MENTAL HEALTH SERVICES ... 80
RESPITE
ARC/ADVOCACY AND RESOURCE CENTER ................ 4
HERITAGE HOMES .......................................................... 33
LITTLE RED HOUSE .......................................................... 43
PATHWAYS, MI ................................................................. 80
SERVICES
CENTER FOR DISPUTE RESOLUTION .............................
LOVE INC. OF NORTHEASTERN OTTAWA COUNTY ......
LOVE INC. OF NORTHWESTERN OTTAWA COUNTY .....
WESTERN MICHIGAN TEEN CHALLENGE ......................
10
44
44
87
SERVICES FOR PERSONS WITH DISABILITIES

CATHOLIC SOCIAL SERVICES OF OTTAWA COUNTY ...
CHILDRENS LEUKEMIA FOUNDATION OF MICH. .........
EASTER SEALS MICHIGAN, INC. ...................................
GRAND HAVEN CLUBHOUSE ..........................................
HACKLEY HOSPITAL ..........................................................
HOPE NETWORK WEST MICHIGAN .............................
LAKESHORE CLUBHOUSE ................................................
LIFE SERVICES SYSTEM (LSS) .......................................
LIONS CLUB .......................................................................
MAX/MACATAWA AREA EXPRESS ................................
METRON OF ALLEGAN ....................................................
MICHIGAN COMMISSION FOR THE BLIND ...................
MICHIGAN DEPT. OF CIVIL RIGHTS ................................
MUSCULAR DYSTROPHY ASSOCIATION ......................
NATL MULTIPLE SCLEROSIS SOCIETYMI CHAP. ......
SOCIAL SECURITY ADMINISTRATION .............................
vi
9
10
12
23
26
29
30
32
38
41
42
43
45
46
46
48
67
69
83
SPECIALIZED INFORMATION & REFERRAL

ALLEGAN COUNTY COMMUNITY MENTAL HEALTH ...... 1
ARC/ADVOCACY AND RESOURCE CENTER ................ 4
AUTISM SOCIETY OF MICHIGAN ................................... 6
COMMUNITY MENTAL HEALTH OF OTTAWA CO. ......... 14
DEPRESSION AND BIPOLAR SUPPORT ALLIANCE ...... 22
OTTAWA AREA INTERMEDIATE SCHOOL DISTRICT ... 71
THERAPY
BETHANY CHRISTIAN SERVICES ................................... 7
CATHOLIC SOCIAL SERVICES OF OTTAWA COUNTY ... 9
THERAPEUTIC HORSEMANSHIP OF WESTERN MI ...... 86
vii
TABLE OF CONTENTS
AGENCY INDEX
211 OF OTTAWA COUNTY ................................................
ALLEGAN COUNTY COMMUNITY MENTAL HEALTH ......
ALLEGAN RESOURCE CENTER .......................................
ALTERNATIVES IN MOTION .............................................
ANSWER TO PRAYER FOUNDATION .............................
ARBOR CIRCLE .................................................................
ARC/ADVOCACY AND RESOURCE CENTER ................
ASSOCIATION FOR CHILDRENS MENTAL HEALTH ......
ASSOCIATION FOR THE BLIND/VISUALLY IMPAIRED ...
AUTISM SOCIETY OF MICHIGAN ...................................
BETHANY CHRISTIAN SERVICES ...................................
BOYS & GIRLS CLUB OF GREATER HOLLAND ............
CAREER ASSESSMENT CENTER ...................................
CATHOLIC SOCIAL SERVICES OF OTTAWA COUNTY ...
CENTER FOR WOMEN IN TRANSITION .........................
CENTRAL AVENUE GROUP HOME ................................
CHILDRENS LEUKEMIA FOUNDATION OF MICH. .........
CHRISTIAN LEARNING CTR./DIRECTLINE DIVISION ......
CITIZENS ALLIANCE TO UPHOLD SPECIAL EDUCATION
(CAUSE) ..........................................................................
COMMUNITY MENTAL HEALTH OF OTTAWA CO. .........
CORE CITY CCDA .............................................................
DEPRESSION AND BIPOLAR SUPPORT ALLIANCE ......
DONATED DENTAL SERVICES OF MICHIGAN ................
EASTER SEALS MICHIGAN, INC. ...................................
EPILEPSY FOUNDATION OF MICHIGAN .........................
GRAND HAVEN CLUBHOUSE ..........................................
GRAND HAVEN GOSPEL CHAPEL ...................................
GRAND RAPIDS COMMUNITY COLLEGE .........................
GRAND VALLEY STATE UNIVERSITY ..............................
HACKLEY HOSPITAL ..........................................................
HEIGHTS OF HOPE ..........................................................
HERITAGE HOMES ..........................................................
HOLLAND COMMUNITY HOSPITAL ................................
HOLLAND DEACONS CONFERENCE .............................
HOLLAND FREE MEDICATION CLINIC .............................
HOLLAND PUBLIC SCHOOLS ..........................................
ix
1
1
2
2
3
3
4
5
5
6
7
8
9
9
10
10
12
12
13
13
14
21
22
23
26
28
29
30
30
31
31
32
32
33
33
35
36
36
37
TABLE OF CONTENTS AGENCY INDEX continued
HOPE COLLEGE EDUCATION DEPARTMENT .................

HOPE NETWORK WEST MICHIGAN .............................
HOSPITALITY HOUSE .......................................................
INTERCARE COMMUNITY HEALTH NETWORK ............
JUBILEE MINISTRIES .......................................................
KANDU ..............................................................................
LADDER ..............................................................................
LAKESHORE CLUBHOUSE ................................................
LATIN AMERICANS UNITED FOR PROGRESS (LAUP) ...
LIFE SERVICES SYSTEM (LSS) .......................................
LIONS CLUB .......................................................................
LITTLE RED HOUSE ..........................................................
LOVE INC. OF NORTHEASTERN OTTAWA COUNTY ......
LOVE INC. OF NORTHWESTERN OTTAWA COUNTY .....
MAX/MACATAWA AREA EXPRESS ................................
METRON OF ALLEGAN ....................................................
MICHIGAN COMMISSION FOR THE BLIND ......................
MICHIGAN DEPT. OF CIVIL RIGHTS ................................
MICHIGAN DEPT. OF COMMUNITY HEALTH ...................
MICHIGAN DEV. DISABILITIES COUNCIL ......................
MICHIGAN PROTECTION & ADVOCACY SERVICES ......
MICHIGAN REHABILITATION SERVICES .........................
MOKA .................................................................................
MUSCULAR DYSTROPHY ASSOCIATION ......................
MUSKEGON COMMUNITY COLLEGE .............................
MY BROTHERS HOUSE I, II, AND III ................................
MY SISTERS HOUSE I AND II ..........................................
NATL ALLIANCE FOR THE MENTALLY ILL ...................
NATL MULTIPLE SCLEROSIS SOCIETYMI CHAP. ......
NEIGHBORS PLUS .............................................................
OTTAWA AREA INTERMEDIATE SCHOOL DISTRICT ...
OTTAWA COUNTY 4-H CLUBS .......................................
OTTAWA COUNTY HEALTH DEPARTMENT ...................
PARK TOWNSHIP .............................................................
PARKVIEW ADULT FOSTER CARE HOME ......................
PATHWAYS, MI .................................................................
PINE REST CHRISTIAN MENTAL HEALTH SERVICES ...
PIONEER RESOURCES ....................................................
SOCIAL SECURITY ADMINISTRATION .............................
SPECIAL OLYMPICS MICHIGAN .......................................
ST. PATRICKS CATHOLIC CHURCH ................................
SUNSHINE MANOR ..........................................................
x
37
38
38
39
39
40
41
41
42
42
43
43
44
44
45
46
46
48
49
50
56
57
61
62
66
67
67
68
68
69
69
70
71
75
76
78
79
80
80
81
82
83
83
84
85
TABLE OF CONTENTS AGENCY INDEX continued
TASSELL M-TEC .................................................................

THE SHIELD
.................................................................
THERAPEUTIC HORSEMANSHIP OF WESTERN MI ......
UPWARD BOUND .............................................................
URBAN YOUTH MINISTRY ................................................
WESTERN MICHIGAN TEEN CHALLENGE ......................
WINGS OF MERCY .............................................................
YOUTH FOR CHRIST OF OTTAWA & ALLEGAN CO. ......
xi
85
85
86
86
87
87
88
88
XII
2-1-1 OF OTTAWA COUNTY

1500 S. Beechtree
Suite A
Grand Haven, MI 49417
Phone:
(888) 353-6717 Toll-Free

(616) 935-1298 Administrative
(616) 935-6973
211ottawa@tds.net
www.call-211.org
24 hours, 7 days
Fax:
E-mail:
Website:
Hours:
Service:
Comprehensive Information and Referral
Description:
Provides Ottawa County residents, businesses, and professionals
with a single point of contact for quality, up-to-date information
about area human service programs such as counseling, financial
assistance, senior resources, shelter, mentoring, and volunteer
opportunities. Ottawa County residents can dial 2-1-1 for
comprehensive information, referral, and application.
Eligibility:
None required.
ALLEGAN COUNTY COMMUNITY MENTAL HEALTH

3283 122nd Avenue
Allegan, MI 49010
Phone:
Fax:
Website:
Hours:
(269) 673-6617
(269) 673-2738
www.allegancounty.org/Government/MH
Monday Tuesday, 8 a.m. 7 p.m.
Wednesday Friday, 8 a.m. 5 p.m.
Other Info: For 24-hour emergency service for hospitalization
screening, call (800) 795-6617.
A United Way Agency
Service:
Services for People with Developmental Disability and Mental
Illness
Description:
Provides managed mental health care to individuals, children, or
families with mental illness or developmental disabilities.
Eligibility:
Allegan County residents.
ALLEGAN RESOURCE CENTER

219 Hubbard St.
Allegan, MI 49010
Phone:
(269) 673-8841
Fax:
(269) 673-1669
E-mail:
arcallegan@datawise.net
Service:
Individual Advocacy and Developmental Disabilities
Description:
Provides full advocacy services to individuals with developmental
disabilities and their families. Helps individuals choose and realize
their goals of where and how they learn, live, work, and play.
ALTERNATIVES IN MOTION
1916 Breton Rd., SE
Grand Rapids, MI 49506
Phone:
(877) 468-9335 Toll-Free

(616) 493-2620 Main
(616) 493-2621
lspieker@alternativesinmotion.org
www.alternativesinmotion.org
Monday Friday, 9 a.m. to 5 p.m.
Fax:
E-mail:
Website:
Hours:
Service:
Wheelchairs
Mobility Aids
Description:
Provides quality wheelchairs to people who need them, but cannot
afford them.
Application:
Call to request an application. Applications may also be
downloaded from the web site at www.altinmo.com. Take this
application to your local wheelchair vendor (Alternatives In Motion
can give suggestions to reputable dealers). The vendor will help
determine the exact mobility needs and assist in gathering
paperwork needed to complete the application.
Documentation:
-Letter of medical necessity signed by a physician
(prescription)
-Insurance denials
-Copy of most recent Federal Tax Return
-Photo of yourself
ALTERNATIVES IN MOTION continued
Eligibility:
Individuals who need wheelchairs, but cannot afford them and who
do not qualify for any other financial assistance.
Fees:
None Donations are accepted and encouraged.
Service hours:
ANSWER TO PRAYER FOUNDATION

PO Box 2502
Holland, MI 49422-2502
Phone:
(616) 395-3242
Hours:
24 hour/7 days a week answering service
Service:
Answer to Prayer Foundation is a Christian non-profit organization.
Our mission is to help local area children (ages 18 and younger)
with costs associated with life threatening diseases which
insurance companies will not cover including experimental
treatment and unpaid medical bills.
Eligibility:
Individuals ages 18 and younger who have costs associated with
life threatening diseases which insurance companies will not cover.
ARBOR CIRCLE
345 East 16th St.
Holland, MI 49423
Phone:
Fax:
E-mail
Hours:
Other Info:
(616) 394-5754
(616) 393-5913
francie_talsma@arborcircle.org
Monday Friday, 8:30 a.m. to 5 p.m. by appointment
Any call after 5 p.m. will be transferred to Grand Rapids
facility (877) 275-7792
Service:
Provides outreach, assessment/referral, individual, group, and
family counseling.
Offers three programs:
- Strong Families/Safe Children Project Outreach therapy for
youth (ages 10-17) and their families.
ARBOR CIRCLE continued
- Homeless Youth Services of Ottawa County Crisis

intervention for youth (ages 16-19), intake, assessment,
case management, independent living skills, educational
groups, support, and advocacy.
- The Bridge of Ottawa County Emergency shelter for youth
(ages 10-17) assessed to be in need of it.
- No Spanish speaking therapist at this time.
Eligibility:
Open to Ottawa County youths who can be sent to Kent County for
emergency shelter, if needed. Strong Families/Safe Children
Project needs an agency referral. Services are free.
ARC/ADVOCACY AND RESOURCE CENTER

665 136th Ave. Suite #90
Holland, MI 49424
Phone:
(800) 678-0995 Toll-Free

(616) 738-8570 Main
(616) 738-9340
info@arc-resources.org
www.arc-resources.org
Monday Thursday, 10 a.m. to 4 p.m.
Fax:
E-mail:
Website:
Hours:
Service:
Support for Families with Developmental Disabilities
Disability Awareness Programs
Specialized Information and Referral on Developmental
Disabilities
Description:
Family Support and Supported Community Living Programs offer
information and referral services. Also offers extensive resource
library, individual and systems advocacy, peer support, workshops,
training and skill development opportunities for parents, consumers
and community members.
ARC conducts residential monitoring services.
Eligibility:
Persons with disabilities ages 0-50+ and their families residing in
the greater Ottawa County area. Community members, friends,
and advocates seeking information or resources regarding
disability issues/community living.
ASSOCIATION FOR CHILDREN'S MENTAL HEALTH

100 W. Washtenaw St.
Suite 4
Lansing, MI 48933-2129
Phone:
(517) 372-4016 Main

(888) 226-4543 Toll-Free - Parent Line
(517) 372-4032
acmhadmin@sbcglobal.net
www.acmh-mi.org
Fax:
E-mail:
Website:
Hours:
Service:
Individual Advocacy, Mental Illness/Emotional Issues
Legislative Advocacy, Mental Illness/Emotional Issues
System Advocacy, Mental Illness/Emotional Issues
Description:
Provides advocacy to individual children and their families across
Michigan, to help them secure the most appropriate and effective
services possible. Works in partnership with the Department of
Community Health, Department of Human Services, Community
Mental Health Authorities, Family Court, the Department of
Education, and local school districts, and have many
accomplishments to celebrate. Local staff (who is predominately
parents of children with serious emotional disorders) is active in
system reform efforts and are often the catalyst for important
innovations in local service systems. At the state level, ACMH staff
and volunteers advocate for policy and legislative development to
improve services to families.
Application:
Call for information.
Contact:
Parent Line (888) 226-4543 Toll Free
ASSOC. FOR THE BLIND AND VISUALLY IMPAIRED

456 Cherry St., SE
Phone:
Fax:
E-mail:
Website:
Hours:
(800) 466-8084 Toll-Free

(616) 458-1187 Main
(616) 458-7113
abvi@abvimichigan.org
www.abvimichigan.org
Monday Friday, 8:30 a.m. to 4:30 p.m.
ASSOC. FOR THE BLIND AND VISUALLY IMPAIRED continued
Other Info: Service area includes: Allegan, Barry, Ionia, Kent, Lake,
Mason, Mecosta, Montcalm, Muskegon, Newaygo,
Oceana, Osceola, and Ottawa Counties.
Service:
Blind Rehabilitation Teaching
Mobility Aids
Orientation and Mobility Training
Description:
The Association for the Blind and Visually Impaired works to
promote the prevention of blindness and the independence of
people who are visually impaired. Services include Low-Vision
Clinic, Orientation and Mobility Instruction, Daily Living Skills (inhome), Counseling, Peer Support Group, Braille Transcribing,
Community Activities, Optical Devices and other products,
Volunteer Opportunities, advocating for people who are visually
impaired. ABVI is a nonprofit organization and provides a tax
deductable receipt for any contribution which helps those with
blindness or vision impairment.
Eligibility:
Those with blindness or vision impairment, usually referred to the
agency by physicians, educators, social workers or other
community health providers. Individuals and family members are
encouraged to contact the agency directly for a consultation.
AUTISM SOCIETY OF MICHIGAN

6035 Executive Dr.
Suite 109
Lansing, MI 48911
Phone:
(800) 223-6722 Toll-Free

(517) 882-2800 Main
(517) 882-2816
autism@autism-mi.org
www.autism-mi.org
Monday Friday, 8:30 a.m. to 5 p.m.
Fax:
E-mail:
Website:
Hours:
Service:
Individual Advocacy for Children with Autism
Description:
Provides advocacy to families of children with autism. Willing
to attend Individualized Education Plan (IEP) meetings with
families.
Contact:
Staff (800) 223-6722
Grand Rapids Chapter Patrick Strong (616) 752-8577
6
AUTISM SOCIETY OF MICHIGAN continued
Muskegon County Chapter Jo Ann Gaunt (231) 798-2566

Ottawa County Chapter Barb Ellis (616) 394-9633 or
Colleen Hurley (616) 786-3754
Eligibility:
None required.
Fees:
No fees for information and referral. Membership dues are
required for some additional services.
Specialized Information and Referral Autism
Description:
Provides information, referrals, and education to families of
newly diagnosed children with autism spectrum disorder.
Application:
Call for appointment.
Contact:
Staff (800) 223-6722
Grand Rapids Chapter Patrick Strong (616) 752-8577
Muskegon County Chapter Jo Ann Gaunt (231) 798-2566
Ottawa County Chapter Barb Ellis (616) 394-9633 or
Colleen Hurley (616) 786-3754
Eligibility:
None required.
Fees:
None for information and referral. Membership dues are
required for some additional services.
West Michigan Autism Collaborative (West-MAC)
Description:
A regional network of Intermediate School Districts in Western
Michigan ((Region 3) who work together to implement best
practices for individuals with autism spectrum disorders. Their
mission is to provide sustainable and systematic training,
supports, and resources for families, care providers, local
school districts, ISDs, and community partners serving
students with autism spectrum disorders, benefiting all
students.
BETHANY CHRISTIAN SERVICES

12048 James Street
Holland, MI 49424
Phone:
Fax:
(616) 396-0623
(616) 396-2315
7
BETHANY CHRISTIAN SERVICES continued
Website:
Hours:
www.bethany.org/holland
Monday Wednesday, 8 a.m. to 9 p.m.
Thursday & Friday, 8 a.m. to 5 p.m.
Service:
Provides pregnancy counseling, adoption (including direct
placement, open adoption, special needs adoption, and
international adoption); individual, family and marital therapy; child
and adolescent therapy; intensive in-home services; Kinship Care
services; post adoption services, foster care and foster home
licensing. Services available in English and Spanish.
Eligibility:
No restrictions. Pregnancy counseling and Kinship Care no fee.
Other services based on ability to pay.
BOYS & GIRLS CLUB OF GREATER HOLLAND

435 VanRaalte Ave.
Holland, MI 49423
Phone:
(616) 392-4102
Website:
www.bgch.org
Hours:
Other Info: A United Way Agency
Service:
Supervised programs for youth ages 8-18 years old in the areas of
Personal & Educational Development, Citizenship & Leadership,
Cultural Enrichment, Health & Physical Education, Social
Recreation, and Outdoor & Environmental Education.
Elementary after school and summer programs.
A supervised teen drop-in center with gym and game room
activities for year-round interaction between youth members and
trained staff.
Go Girls Programs girls programs.
Outreach professionals to contact youth who do not avail
themselves of site-based services.
Eligibility:
Boys and girls: 1st grade through 12th grade.
CAREER ASSESSMENT CENTER

121 Clover Ave.
Holland, MI 49423
Phone:
(616) 355-3321
Fax:
(616) 355-3322
E-mail:
kvohlken@kandu.org
Website:
www.kandu.org
Hours:
Service:
Offers a unique variety of vocational development services
including aptitude, interest, and achievement testing.
Eligibility:
Referrals from schools, community agencies, and private industry.
CATHOLIC SOCIAL SERVICES OF OTTAWA COUNTY

6660 Blair Lane
Holland, MI 49424
Phone:
(616) 796-9595
Fax:
(616) 796-9596
E-mail:
info@csswestmi.org
Website:
www.csswestmi.org
Hours:
Monday Friday, 8:30 a.m. 5 p.m.
Service:
Free pregnancy testing; pregnancy outreach; counseling; infant
and special needs adoption; post-adoption support; foster care;
behavioral health care counseling for couples, individuals, and
families; adolescent substance abuse treatment program;
supportive services and guardianship for elderly and
developmentally disabled; teen parent program; parent mentor
program.
Eligibility:
All programs are available without regard for client race or religion.
Programs are available at no cost to clients or have a sliding fee
scale.
CENTER FOR DISPUTE RESOLUTION

665 136th Ave., Suite 100
Holland, MI 49424
Phone:
Fax:
E-mail:
Hours:
(616) 399-1600
(616) 399-1090
ocdr@macatawa.com
Office: Monday Friday, 9 a.m. to 5 p.m.
Mediations scheduled by appointment (day and evening)
at convenience of both parties whenever possible.
Other Info: Toll free (800) 8RESOLVE Ottawa & Allegan Counties
Service:
Assistance in resolving disputes such as: landlord-tenant,
consumer-merchant, victim-offender, neighbors, parenting
schedules for divorced or never married parents, schools and
parents of special education students, and much more. The
mediation process brings together two or more parties in a neutral,
private, and confidential setting to work out a solution to their
concerns with the help of a neutral third party. Services are
available at a reduced cost and arrangements can be made for
those unable to pay. Nearly 75% of mediations result in a mutually
acceptable solution.
Eligibility:
All residents and businesses of Allegan and Ottawa Counties.
CENTER FOR WOMEN IN TRANSITION

1. HOLLAND OFFICE
411 Butternut
Holland, MI 49424
Phone:
Fax:
E-mail:
Website:
Hours:
(800) 848-5991 Toll-Free 24-Hour Crisis Helpline

(616) 392-1970 Main - Crisis Helpline
(616) 355-9755 Main - Spanish Crisis Helpline
(866) 728-2131 Toll-Free 24-Hour Spanish Crisis Helpline
(616) 355-9760
mail@aplaceforwomen.org
www.aplaceforwomen.org
Tuesday, 9 a.m. to 8 p.m.
2. GRAND HAVEN OFFICE
300 N. Ferry
Suite C
10
CENTER FOR WOMEN IN TRANSITION continued
Phone:
Fax:
E-mail:
Website:
Hours:

(616) 355-9755 Main Spanish Crisis Helpline
(866) 728-2131 Toll-Free 24 Hour Spanish Crisis Helpline
(616) 846-0674 Administrative Grand Haven
(616) 392-2829 Administrative Holland
(616) 846-9294 Grand Haven
www.aplaceforwomen.org
Monday Wednesday, 9 a.m. to 5 p.m.
Thursday, 12 p.m. to 8 p.m.
Friday, 9 a.m. to 5 p.m.
3. ALLEGAN OFFICE
128 Hubbard
Allegan, MI 49010
Phone:
Fax:
E-mail:
(269) 673-2299 Main

(616) 355-9755 Main - Spanish Crisis Helpline
(866) 728-2131 Toll-Free 24-Hour Spanish Crisis Helpline
(269) 686-0842
Service:
Services for Older Adults and Persons with Disabilities
Individual Advocacy, Battered Women
Description:
Provides crisis intervention, advocacy, case treatment
planning, and/or referral for clients who are victims of domestic
violence. Provides transitional housing for older adults and
persons with disabilities.
Application:
Call for information. Walk-ins are accepted.
Contact:
Kathleen Lord (616) 494-1739
Service hours:
Monday Wednesday, Friday 9 a.m. to 5 p.m.
Thursday, 12 p.m. to 8 p.m.
Site: 1
Personal Protection Orders/Advocacy
Individual Advocacy, Battered Women
11
CENTER FOR WOMEN IN TRANSITION continued
Description:
Provides legal advocacy for victims of domestic violence,
dating violence, sexual assault, or stalking who need help in
filing Personal Protection Orders (PPOs). If available, staff may
accompany clients to various court appointments.
Application:
Appointment preferred. Walk-ins accepted.
Contact:
Legal Advocate (616) 494-1728 or
Crisis Line (800) 848-5991 or (616) 392-1970
Spanish (866) 728-2131 or (616) 355-9755
Documentation:
It is helpful to have dates and times of threat(s) for Personal
Protection Orders.
Service hours:
Sites: 1, 2, 3
CENTRAL AVENUE GROUP HOME

495 Central Ave.
Holland, MI 49423
Phone:
(616) 396-8118
Service:
Adult foster care serving mentally challenged and autistic adults.
Eligibility:
Referrals from Ottawa County Community Mental Health.
CHILDRENS LEUKEMIA FOUNDATION OF MICHIGAN

29777 Telegraph Road, Suite 1651
Southfield, MI 48034
Phone:
(800) 825-2536
Fax:
(248) 353-0157
E-mail:
info@leukemiamichigan.org
Website:
www.leukemiamichigan.org
Hours:
Service:
The Childrens Leukemia Foundation of Michigan is a statewide
agency that provides information, financial assistance, and
emotional support to adults and children affected by leukemia,
lymphoma, and related blood disorders.
12
CHILDRENS LEUKEMIA FOUNDATION OF MICHIGAN continued
Eligibility:
Michigan residents diagnosed with or affected by diseases noted
above.
CHRISTIAN LEARNING CENTER/DIRECTLINE DIVISION

4340 Burlingame, SW
Wyoming, MI 49509
Phone:
(616) 245-8388 Main
Website:
www.clcnetwork.org
Hours: Monday Friday, 8 a.m. to 4 p.m.
Service:
Disability Related Social Clubs
Supported Employment
Transition Services for Students with Disabilities
Post High School College Based Education Program
Summer Educational Program
Description:
Provides various services and programs addressing the needs of
individuals experiencing a wide range of learning, cognitive, social
and physical differences, and disabilities. Services include the
development of community-based job
opportunities, training and supervision of individuals in the
activities of work, and following along with individuals who would
benefit from additional support. Also provides case management
and social programs for the adult experiencing developmental
disabilities.
Application:
Call for information and/or appointment.
Contact:
Pam Steenstra (616) 855-3115 or
Judi Warner (616) 855-3113
Eligibility:
None required.
Fees:
Call for information on specific service fees.
CITIZENS ALLIANCE TO UPHOLD SPEC. ED. (CAUSE)

1. LANSING OFFICE
6412 Centurion Dr.
Suite 130
Lansing, MI 48917
13
CITIZENS ALLIANCE TO UPHOLD SPEC. ED. (CAUSE) continued
Phone:
Fax:
E-mail:
Website:
(800) 221-9105 Toll-Free - Outside Lansing Area

(517) 886-9167 Main - Lansing Area
(517) 886-9366
info@causeonline.org
www.causeonline.org
2. GRAND RAPIDS OFFICE
6945 Madison S.E.
Phone:
Fax:
E-mail:
Website:
(800) 715-5820 Toll-Free Outside Grand Rapids Area

(616) 455-8719 Grand Rapids Area
(616) 455-9872
info@causeonline.org
www.causeonline.org
Service:
Parents Training Parents
Special Education Advocacy
Description:
Monitors the activities of the Legislature, State Board of Education,
and other bodies affecting the delivery of special education
services and informs policy and decision makers of relevant factors
regarding new or revised legislation, rules, or policies to assist
them in formulating policy and improving the delivery of programs
and services. Provides instruction and technical assistance
regarding basic rights and the special education process and
matches parents with mentors who advocate on behalf of the child
and attend the Individualized Education Plan Committee (IEPC)
meeting when possible.
Application:
Eligibility:
None
Fees:
None optional annual membership dues - $25 per individual.
Site: 1, 2
COMMUNITY MENTAL HEALTH OF OTTAWA COUNTY

1. HOLLAND BRANCH
12265 James St.
Holland, MI 49424
14
COMMUNITY MENTAL HEALTH OF OTTAWA COUNTY continued
Phone:
Fax:
Website:
(866) 512-4357 Crisis - Mental Health Helpline

(877) 588-4357 Toll-Free - CMH Access Center
(616) 393-5681 Main - CMH Access Center - Holland
(616) 494-5508 TTY/TDD
(616) 494-5545 Main - Consumer Services
(616) 393-5698 Administrative - Front Desk
www.miottawa.org
2. COOPERSVILLE BRANCH
785 Randall Rd.
Coopersville, MI 49404
Phone:
Fax:
Website:

(877) 588-4357 Toll-Free - Access Center
(616) 837-8171 Main
(616) 494-5508 TTY/TDD
(616) 837-5823
www.miottawa.org
3. HUDSONVILLE BRANCH
3100 Port Sheldon St.
Hudsonville, MI 49426
Phone:
Fax:
Website:

(616) 669-6160 Main
(616) 494-5508 TTY/TDD
(616) 669-0666
www.miottawa.org
4. GRAND HAVEN BRANCH
1111 Fulton St.
Phone:
Fax:
Website:

(616) 842-5350 Main
(616) 494-5508 TTY/TDD
(616) 842-0886
www.miottawa.org
5. DEVELOPMENTAL DISABILITIES
12263 James St.
Holland, MI 49424
15
Phone:
Fax:

(616) 392-8236 Main
(616) 393-5692
6. HOLLAND CORNERSTONE DROP IN
CENTER
704 Michigan Ave.
Holland, MI 49423
Phone:
Fax:
E-mail:
(616) 355-2207 Main

(616) 355-7245
hcdropincenter@hotmail.com
7. WEST SHORE DROP IN CENTER
17234 Robbins Rd.
Service:
Dual Diagnosis Twelve Step Recovery Group
Alcohol Dependency Support Groups Dual Diagnosis
Description:
Provides a twelve-step mutual support group for individuals
having a diagnosed mental illness in combination with a
chemical dependency problem which aggravates their ability to
become stabilized or recover.
Application:
Contact:
(616) 494-5545
Eligibility:
Individuals having a diagnosed mental illness in combination
with a chemical dependency problem.
Service hours:
Grand Haven 1111 Fulton St.
Thursdays, 4 p.m. to 5 p.m.
Holland 12265 James St.
Thursdays, Noon to 1 p.m.
Counseling
Central Intake/Assessment for
Psychiatric Services
Community Mental Health Agencies
General Mental Health
Information/Education
Psychiatric Disorder Counseling
16
Description:
Offers several services if client is determined eligible including
individual, group, child, and family therapy. Medication
Services -- Psychiatrists are available to assess individual's
need for medication services to help control the symptoms of
mental illness, to monitor for potential side effects, and to
make sure individual is receiving the proper dose and type of
medication. Supported Employment -- For individuals who
have the desire and ability to work in the community.
Supported Employment offers job development, job coaching,
and follow-along services.
Contact:
Access Center (616) 393-5681 or (877) 588-4357
for eligibility determination.
Eligibility:
For adults with severe mental illness, children with serious
emotional disturbance, and persons with developmental
disabilities. Access Center will determine eligibility.
Fees:
Medicaid and indigent and some insurances.
Service hours:
Monday Friday, 8 a.m. to 5 p.m.,
some evening hours available.
Sites: 1, 2, 3, 4
Ottawa County Help Line
In Person Crisis Intervention
Mental Health Hotlines
Suicide Prevention Hotlines
Description:
Provides 24-hour confidential crisis intervention service
Contact:
Crisis Worker at (866) 512-4357
Holland (616) 396-4357
Grand Haven (616) 842-4357
Service hours:
24 hours, 7 days
Sites: 1, 2, 3, 4
Cornerstone Drop In Center
Mental Health Drop In Centers
17
Description:
Provides an alternative, nonresidential environment for people
who have a mental illness. Offers recreational activities and
socialization in a safe, non-threatening environment. Center is
consumer-run and consumer-directed.
Eligibility:
Individuals with a mental health challenge.
Application:
Contact:
Staff (616) 355-2207
Service hours:
Tuesday - Saturday, 9 a.m. to 6 p.m.
Closed Sunday & Monday
Site: 6
West Shore Drop In Center
Mental Health Drop In Centers
Description:
Provides an alternative, nonresidential environment for people
who have a mental health challenge. Offers recreational
activities and socialization in a safe, non-threatening
environment. A meal is served during open hours. Center is
consumer-run and consumer-directed.
Application:
Walk-ins
Contact:
Center is currently without a phone.
Information only
Karl Dykman (231) 670-3914 or
Dawn Brown (616) 844-1126
Eligibility:
Individuals with any mental health or substance abuse
challenges.
Service hours:
Tuesday, Wednesday, Thursday, 5 p.m. to 9 p.m.
Site: 7
Case Management/Mentally Ill

Psychiatric Case Management
Description:
Assists an individual in obtaining and coordinating needed
psychiatric, medical, financial, social, and educational
services. Depending on the need, these services can be
18
provided at Community Mental Health offices, Clubhouses, or

in the home. Case managers will meet with client on a regular
basis, if needed, to make sure services are meeting needs and
assisting in accomplishing the goals of person-centered plans.
Contact:
Contact the Access Center (877) 588-4357 for eligibility
determination.
Eligibility:
Eligibility determined by specific Medicaid criteria.
Fees:
Medicaid and those with no insurance accepted.
Service hours:
Monday Friday, 8 a.m. to 5 p.m., some evening
hours available.
Sites: 1, 2, 3, 4
Riverview, Robert S. Brown Center
Residential Treatment Facilities
Description:
Provides transitional residential services in a 24 hour
supervised setting. Additionally, Community Mental Health can
assist in securing safe, stable, suitable, and affordable
housing. Two homes are available. One is for crisis
stabilization and the other is for psychiatric rehabilitation.
Contact:
Contact the Access Center (877) 588-4357
Eligibility:
To be determined by Community Mental Health.
Fees:
Medicaid and those without insurance.
Service hours:
24 hours, 7 days
Sites: 1, 2, 3, 4
Respite Care Funds
Service Cost Payment Assistance
Description:
Provides funding for short-term respite care to relieve family
caregivers.
Application:
Contact the Access Center (616) 393-5681 or (877) 588-4357
for eligibility determination.
Contact:
Access Center (616) 393-5681 or (877) 588-4357
19
Eligibility:
Caregivers of children and adults with developmental
disabilities and children with severe emotional disturbances.
Fees:
Funded by Community Mental Health of Ottawa County.
Service hours:
As needed.
Sites: 1, 2, 3, 4, 5
Supports Coordination
Specialized Information and Referral
Developmental Disabilities
Description:
Provides linking and coordination of services for persons with
developmental disabilities. Uses a person-centered approach
to assist individual with planning and addressing needs.
Assists with residential placement, AFC lists, employment, and
benefits.
Application:
or (877) 588-4357 for eligibility determination.
Contact:
Access Center (616) 393-5681 or (877) 588-4357
Eligibility:
Ottawa County resident with developmental disabilities.
Fees:
Sliding fee scale. Medicaid, Medicare, indigent, or private
insurance.
Service hours:
Sites: 1, 2, 3, 4, 5
Description:
Provides assistance in securing job, training, and following
along for developmentally disabled and mentally ill individuals
who work in the community.
Application:
or (877) 588-4357 for eligibility determination.
Contact:
Access Center (616) 393-5681 or (877) 588-4357
20
Eligibility:
Developmentally disabled or mentally ill adult who is an
Ottawa County resident.
Fees:
Sliding fee scale. Medicaid.
Service hours:
As needed.
Sites: 1, 2, 3, 4, 5
Community Living Supports
Supported Living Services for Adults with Disabilities
Description:
Offers limited in-home assistance and support to
developmental disabled or mentally ill individuals who desire to
live on their own, including assistance with budgeting,
household management, and social/recreational opportunities.
Application:
Contact the Access Center (616) 393-5681 or
(877) 588-4357 for eligibility determination.
Contact:
Access Center (616) 393-5681 or 1-877-588-4357
Eligibility:
Must be an Ottawa County adult resident with developmental
disabilities or mental illness.
Fees:
Sliding fee scale.
Service hours:
As needed.
Sites: 1, 2, 3, 4, 5
CORE CITY CCDA

21 West 16th St.
Holland, MI 49423
Phone:
(616) 355-0071
Fax:
(616) 355-7471
E-mail:
wcoleman@corecityholland.com
Website:
www.corecityholland.com
Hours:
Monday Friday, 9 a.m. 5 p.m.
Service:
Striving to provide people from all races and backgrounds the
social and cultural resources to help them become more
productive citizens, workers, and leaders.
21
CORE CITY CCDA continued
Programs include:
- Learning Enhancement Achievement Program (LEAP), a tutoring
and mentoring program serving middle school students
- STRIDES Program (Students Trained Responsibly in Developing
Employment and Skills): training programs through corporations
and businesses
- Emergency Food Pantry
- Job placements and building up job skills
- Career Academy
- Ex-Offender assistance
Eligibility:
For Career Academy Services
- Ottawa County residency
- Must be 18 years or older
- Registered for Selective Service (if male between
18 and 45)
- Eligible to legally work in the United States
- Family income equal to or less than 200% of the Federal
Poverty Level
DEPRESSION AND BIPOLAR SUPPORT ALLIANCE

1. NATIONAL HEADQUARTERS
730 N. Franklin St.
Suite 501
Chicago, IL 60610-7224
Phone:
Fax:
Website:
(800) 826-3632 Toll-Free

(312) 642-7243 Fax
www.dbsalliance.org
2. ST. PATRICKS CHURCH
901 Columbus
Phone:
(616) 842-0001 Main
Website:
www.stpatsgh.org
Service:
Odyssey
Mental Health Related Support Groups
Bipolar Disorder
Major Depression
22
DEPRESSION AND BIPOLAR SUPPORT ALLIANCE continued
Description:
Provides a peer led support group for those suffering with
mood disorders, such as bipolar disorder or major depression.
Support group is open to family and friends. Guest speakers
are scheduled quarterly.
Application:
Contact:
Linda (616) 844-4172
Eligibility:
Individuals, family and friends affected by mood disorders.
Fees:
None but free will offerings are accepted.
Service hours:
First and third Mondays of each month,
7 p.m. to 9 p.m.
Site: 2
Specialized Information and Referral/Mood Disorders
Specialized Information and Referral Bipolar Disorder
Specialized Information and Referral Major Depression
Description:
Provides an information and referral line and web site to those
requesting information regarding mood disorders. Also
publishes more than two dozen educational materials about
living with mood disorders. Educational materials have no
medical or scientific jargon and convey a message of hope
and optimism.
Application:
Contact:
Staff (800) 826-3632
Eligibility:
None required.
DISABILITY NETWORK/LAKESHORE
426 Century Lane
Holland, MI 49423
Phone:
Fax:
E-mail:
(800) 656-5245 Toll-Free

(616) 396-5326 Main
(616) 396-5326 TTY/TDD
(616) 396-3220
info@dnlakeshore.org
23
DISABILITY NETWORK/LAKESHORE continued
Website:
www.dnlakeshore.org
Hours:
Monday Friday, 8:30 a.m. 4:30 p.m.
Other info: A United Way Agency
Service:
ADA Assistance
Accessibility Related Legislation Compliance
ADA Implementation Assistance
Undesignated Home Barrier Removal
Workplace Evaluation/Modification
Description:
Provides technical assistance, suggestions for reasonable
accommodation, solutions to barrier removal, assistance
determining tax credits, and rewriting of job descriptions to
comply with ADA through staff trained in ADA. On-site visits
to assist public and private entities with facility assessments
and barrier-removal. Staff and volunteers with disabilities
check facilities for compliance with state and federal building
codes.
Eligibility:
Anyone with a disability in Allegan or Ottawa County
qualifies.
Fees:
None
Bright Futures Building Resources/Independence for a
Healthy Transition
Adult/Child Mentoring Programs
Description:
Matches young adults 14 18 years of age with various
disabilities to a mentor with similar interests and disability
experience. The program prepares youth for the transition to
adult life, career preparation, independent living, higher
education, and knowledge of available community
resources.
Application:
Mentors and mentees can call, e-mail, or walk-in for an
application.
Contact:
Stacey Trowbridge (616) 396-5326 or e-mail
stacey@dnlakeshore.org
Documentation:
Mentor copy of drivers license, proof of auto insurance,
social security number.
24
Eligibility:
Mentees individuals 14 18 years of age with a hidden
sensory, and/or physical disability with the desire to
participate in the program for one year.
Mentors individuals 21 years of age or older with a
disability related experience. Must live or work in Ottawa or
Allegan County. Must participate in an 8 hour training and
submit to a criminal check and drivers record check. Must
be willing to commit to one year of mentoring.
Fees:
None
Service hours:
Mentors and mentees choose their meeting times and length
of meetings; however, they must connect a minimum of 8
hours per month.
Disability Awareness Programs
Disability Rights Groups
Individual Advocacy, Developmental Disabilities
System Advocacy, Developmental Disabilities
Description:
Assists individuals in obtaining necessary support services,
such as social security or an accessible job site. Community
advocacy involves making improvements that create an
environment in which persons with disabilities can live more
independent, dignified lives. Center works with community
members to improve transportation options or to make public
buildings accessible.
Contact:
Advocacy Specialist, Lucia Rios (616) 396-5326
Eligibility:
Anyone with a disability in Allegan and Ottawa Counties.
Fees:
None
Service hours:
Monday Friday, 8 a.m. to 4:30 p.m.
Assisting People with Disabilities in Obtaining
Accessible/Affordable Housing
Description:
Link people with disabilities and their families with housing
resources and personalized service navigation. Offer
assistance in obtaining long-term supports/services. Provide
both peer and staff support throughout the process.
25
Application:
Call for information
Contact:
Carol Wilson (616) 396-5326
Eligibility:
Must be a resident of Allegan or Ottawa Counties.
Fees:
None
Service hours:
Description:
Provides programming at local schools to teach job
readiness, self-advocacy, and social and independent living
skills. Also serves as an advocate for students in need of
appropriate accommodations or special education services.
Provides presentations for parent groups on a variety of
special education and transition related topics. Acts as an
information and referral resource for parents and teachers.
Application:
Call for information
Contact:
Stacey Trowbridge (616) 396-5326
Eligibility:
Must be a resident of Allegan and Ottawa Counties.
Fees:
None
Service hours:
DISABILITY RESOURCE CENTER OF SOUTHWEST MI

517 East Crosstown Pkwy.
Kalamazoo, MI 49001
Phone:
Fax:
E-mail:
Website:
Hours:
(269) 345-1516 Main

(800) 394-7450 Toll-Free
(269) 345-5925 TTY/TDD
(269) 345-0229
dshortt@drccil.org
www.drccil.org
26
DISABILITY RESOURCE CENTER OF SOUTHWEST MI continued
Service:
Advocacy
ADA Implementation Assistance
Disability Rights Groups
Individual Advocacy, Developmental Disabilities
Systems Advocacy, Developmental Disabilities
Description:
Provides advocacy for individuals working to access resources
and address issues such as disability rights, American's With
Disabilities Act education, and compliance discrimination in
employment, housing, education, or transportation,
benefits/work incentive information, navigating through the
maze of paperwork, and bureaucracy. Also provides Systems
Advocacy, acting as a catalyst for change in the policies and
legislation that affects the lives of people with disabilities.
Eligibility:
Individuals with disabilities
Application:
Call for information or to schedule an appointment.
Contact:
Paul Eckland (269) 345-1516 ext. 62
Eligibility:
Individuals with disabilities.
Fees:
None
Service hours:
Peer Support/Disability
Disability Related Support Groups
Description:
Recognizes and values the contributions persons with
disabilities can offer through affirmation and empathy that
comes from shared life experiences. Peer Support services
are a catalyst for change and achievement. In addition to the
groups hosted by the Center, the Center can connect an
individual or family with other groups in the community serving
specific disability needs. Current groups include Brain Injury
Peer Support, Spinal Cord Injury Peer Support Group,
Parkinson's Support Group, and Women's Peer Support in
Kalamazoo and Battle Creek.
Application:
Contact:
Debbie Shortt (269) 345-1516 ext. 22
27
Eligibility:
Disability related.
Fees:
None
Service hours:
As scheduled.
Independent Living Skills Instruction
Description:
Provides instruction and support to persons with disabilities in
areas such as personal care, coping skills, financial
management, social skills, and household management.
Assists in areas such as:
- Creating a budget
- Seeking accessible, appropriate housing
- Learning to navigate on public transportation
- Establishing healthy lifestyles
- Learning to access community supports
Application:
Contact:
Karen Halsted (269) 345-1516 ext. 63
Eligibility:
Most individuals must be clients of Michigan Department of
Career Development - Michigan Rehabilitation Services,
however, some exceptions apply. Call for more information.
Fees:
None
Service hours:
Call for schedule.
DONATED DENTAL SERVICES OF MICHIGAN

P.O. Box 115
Jackson, MI 49204
Phone:
(866) 263-4067 Toll-Free

(517) 817-2372 Main
www.nfdh.org
Website:
Service:
Provides free, comprehensive dental treatment. Program does
NOT cover routine check-ups or provide ongoing treatment. Offers
one-time only assistance. Program cannot pay existing dental bills.
28
DONATED DENTAL SERVICES OF MICHIGAN continued
Application:
Call for information or to request an application. There is a waiting
list for services which averages 1 year for Ottawa County. This
varies depending on the number of people needing services and
the availability of dentists.
Contact:
Michele (866) 263-4067
Eligibility:
Applicant must be unable to pay for needed dental treatment due
to permanent disability, advanced age, chronic illness,
developmental disability, or mental illness.
Fees:
None
EASTER SEALS MICHIGAN, INC.

4065 Saladin Dr.
Phone:
(616) 942-2081
Fax:
(616) 942-5932
Website:
www.essmichigan.org
Hours:
Service:
Childrens speech & language, occupational and sensory
integration therapy (ages 2-6), the P.L.A.Y. Project for children with
autism. Independent Skills Training for older adults, Caregiver
Training, Super Saturdaysrespite care for parents of children with
disabilities (ages 3-9), Motor Skill Development for children with
Down Syndrome, Individual Occupational Therapy (Birth-12),
Feeding Program (ages 2-12), Hand helper program to assist
sensory development, Speech and Reading Summer Programs,
Summer Camps, and AgraAbility Work Rehabilitation for farmers.
Information, advocacy, direct assistance, and volunteer
opportunities.
Eligibility:
Services are available for fee, sliding fee scale available, some
scholarships also available.
29
EPILEPSY FOUNDATION OF MICHIGAN

1. FOUNDATION
20300 Civic Center Dr.
Suite 250
Southfield, MI 48076-4154
Phone:
Fax:
E-mail:
Website:
(800) 377-6226 Toll-Free

(248) 351-7979 Main
(248) 351-2101
agorelick@epilepsymichigan.org
www.epilepsyfoundation.org/Michigan
2. GRAND RAPIDS OFFICE
678 Front St. NW
Suite 180
Grand Rapids, MI 49501-2104
Phone:
(616) 454-7979 Main
Fax:
(616) 454-2542
E-mail:
mcooke@epilepsymichigan.org
Hours:
Service:
Provides education, consultations, referrals, and advocacy on a
variety of issues by Epilepsy Foundation Staff, including
Registered Nurses and Social Workers. Includes assistance for
newly diagnosed, employment and benefit education, and
assistance, help in dealing with child's school, education regarding
medical treatment options and more.
Application:
Eligibility:
Residents of Michigan
Fees:
None
Sites: 1,2
GRAND HAVEN CLUBHOUSE

128 Columbus St.
Phone:
Hours:
(616) 842-0076
30
GRAND HAVEN CLUBHOUSE continued
Service:
Provides services to adults with mental illness. Services include
assistance with employment, guidance with computers, and
teaching independent living skills such as cooking, snack bar,
clerical work, and support in coping with symptoms of mental
illness. Outings in the community provided.
Eligibility:
Individuals must be screened by the Access Center of Ottawa
County Community Mental Health.
GRAND HAVEN GOSPEL CHAPEL

1805 Waverly
Phone:
(616) 846-1940
E-mail:
ghgc@azulstar.com
Website:
www.ghgc.info
Service:
Provides GED tutoring and English as a Second Language (ESL)
classes Mondays 9 a.m. to 12 p.m.
Eligibility:
-Ottawa County residency
-Must be 18 years or older
-Registered for Selective Service (if male between 18
and 45)
-Eligible to legally work in the United States
-Family income equal to or less than 200% of the Federal Poverty
Level
GRAND RAPIDS COMMUNITY COLLEGE

Disability and Occupational Support Services
143 Bostwick NE
Phone:
(616) 234-4140
Fax:
(616) 234-4965
Email:
rralya@grcc.edu
Website:
www.grcc.edu
Service:
Accommodations for students with documented disabilities and
academic support services for qualified occupational students.
31
GRAND RAPIDS COMMUNITY COLLEGE continued
Eligibility:
For Disability Support, students must have a documented
disability. Students are required to submit a current detailed
diagnostic evaluation.
For Occupational Support, students must be enrolled in an
occupational curriculum (listed in GRCC catalog) and meet one or
more of the following requirements: academically disadvantaged,
economically disadvantaged, enrolled in a non-traditional
curriculum (by gender), disability, limited English proficiency, single
parent.
GRAND VALLEY STATE UNIVERSITY

Disability Support Services
1 Campus Drive, 200 STU
Allendale, MI 49401-9403
Phone:
(616) 331-2490
Fax:
(616) 331-3880
Website:
http://www.gvsu.edu/dss/
Service:
Disability Support Services (DSS), formerly known as the Office of
Academic Support (OAS), provides support services and
accommodations that enhance the learning environment for
students with disabilities. We have a number of services that allow
students to overcome the challenges that they face in a traditional
educational system, from Assistive Technology to extra tutoring.
We also help educate the university community on disability
issues. Professors can be supplied with material that informs them
of the unique learning styles of students with disabilities and ways
to appeal to students' strengths.
Eligibility:
For Disability Support, students must have a documented,
verifiable disability. Students are required to submit a current
detailed diagnostic evaluation, or pay for any and all evaluations
that might lead to this proper and approved verification of their
disability.
HACKLEY HOSPITAL
1700 Clinton St.
Muskegon, MI 49442
32
HACKLEY HOSPITAL continued
Phone:
(800) 825-4677 Toll-Free

(231) 726-3511 Main
www.hackley.org
Website:
Service:
Physically Challenged Support Group
Disability Related Support Group
Description:
Offers a support group for individuals with physical disabilities.
Application:
Contact:
Roger LeMieux (231) 780-3894
Service hours:
Third Tuesday of each month, 6:30 p.m. to 9 p.m.
Group meets in the Hackley Professional Center Atrium.
HEIGHTS OF HOPE
995 E. 8th St.
Holland, MI 49423
Phone:
(616) 392-8559
Fax:
(616) 392-7601
E-mail:
lamf@ameritech.net
Website:
www.heightsofhope.org
Hours:
Service:
Employment services, keyboarding and computer classes, GED,
ESL, food pantry, and budget counseling
Eligibility:
Primary service area is Holland Heights (east of US 31); however
no one in need of service is denied.
-Registered for Selective Service (if male between 18 and 45)
Level
HERITAGE HOMES, INC.

1. HOLLAND OFFICE
400 136th Ave.
Building 200, Suite 205
Holland, 49424
33
HERITAGE HOMES continued
Phone:
Fax:
E-mail:
Hours:
(888) 596-8288 Toll-Free

(616) 395-9311 Main
(616) 395-9315
heritagehms@yahoo.com
2. HHI MANAGEMENT/ALLEGAN OFFICE
219 Hubbard St.
Allegan, MI 49010
Phone:
(888) 596-8288 Toll-Free
Service:
Childrens Respite Care
Description:
Offers two regional respite centers for children with disabilities.
Centers are located in Allendale and Coopersville. In-home
respite care is available.
Application:
Fact packet must be completed by parents.
Contact:
Becky Reed (616) 895-7104 or (616) 997-8291
Eligibility:
Children ages 4 to 17 with developmental disabilities and/or
mental illness.
Fees:
1 Staff to 2 Children - $10.56 per hour
1 Staff to 1 Child -- $14.12 per hour
In-Home Respite Care -- $17.80 per hour
Service hours:
24 hours, 7 days
Sites: 1, 2
Community Living Supports for Children or Adults
Supported Living Services for Adults with Disabilities
Description:
Delivers support services in the individual's home and in the
community to help build skills to maintain or increase
independence. Assistance is provided in the following areas:
shopping, meal preparation, medication management, money
and budgeting, transportation, household maintenance, social
and recreational, personal care, and advocacy at medical
appointments.
34
HERITAGE HOMES continued
Application:
Call for information. Individual MUST BE referred by
Community Mental Health.
Contact:
Children Becky Reed (616) 895-7104
Adults Dawn Schneider (616) 395-9311, ext. 102
Documentation:
Services must be identified in each Individual Plan of Service
(IPS) for qualified individuals working with Community Mental
Health.
Eligibility:
Children or adults with developmental disabilities and/or
mental illness. Community Mental Health determines eligibility
for services.
Fees:
$17.92 per hour or $4.48 per 15 minute unit.
Service hours:
24 hours, 7 days as individually authorized.
HOLLAND COMMUNITY HOSP. HOME HEALTH SRVS.

130 Central Ave.
602 Michigan Ave., Box 64
Holland, MI 49423
Phone:
Fax:
E-mail:
Website:
Hours:
(616) 394-3346
(616) 394janlan@hoho.org
www.hoho.org
Saturday, 9 a.m. to 1 p.m.
24-hour on-call service
Other Info: After-hours home care nurse on duty, call (616) 392-5141
Service:
Comprehensive home health services and excellent medical care
in the comfort of home. Skilled teams include registered nurses,
home health aides, medical social workers, nutrition consultants,
physical and occupational therapists, speech pathologists and
others. Full range of services and clinical specialties to meet shoret
or long-term needs. In addition, personal care services are offered
to assist with meal preparation, bathing, housekeeping, errands
and other daily needs.
Home Health Services specialists work closely with providers
across the state and region to ensure continuity of care and quality
35
HOLLAND COMMUNTIY HOSP. HOME HEALTH SRVS. continued
service. Accredited by the Joint Commission on accredidation of

Healthcare Organizations (JCAHO), which recognized the agency
for exceeding the quality standards for home care. Certified by
Medicare, Medicaid, Blue Cross/Blue Shield and other insurance
carriers.
Services include: Acute and Long Term Care, Cardiac Care,
Diabetic Care, Nursing Care for Infusion Therapy, Lymphedema
Treatment and Education, Maternal, Infant & Pediatric Nursing,
Medical Social Work, Personal Care Services, Psychiatric Nursing,
Physical and Occupational Therapy, Pulmonary & Asthma Care,
Rehabilitation, Respite Care, Telemonitoring (In-Home), and
Wound and Ostomy Care
Eligibility:
Available to most residents of Allegan and Ottawa Counties.
Services are provided within the guidelines for reimbursement from
Medicare, Medicaid, and private insurance companies.
HOLLAND DEACONS CONFERENCE

272 East 26th St.
Holland, MI 49423
Phone:
Fax:
E-mail:
Website:
Other Info:
(616) 494-6050
(616) 494-6054
laurie@hdccrc.org
www.hdccrc.org
My Brothers House I, II, and III
My Sisters House I and II
Service:
Providing adult foster care in state-licensed homes for
developmentally disabled adults (ages 21 and older); also
providing domestic violence and abuse shelter.
Eligibility:
Developmentally disabled, but ambulatory men and women
(ages 21 and older).
HOLLAND FREE HEALTH CLINIC

99 W. 26TH St.
Holland, MI 49423
Phone:
Fax:
(616) 392-3610
(616) 392-3632
36
HOLLAND FREE HEALTH CLINIC continued
E-mail:
Website:
Hours:
kjennings@hfhclinic.org
www.hfhclinic.org
Other Info: Call to determine eligibility; appointment needed to
provide income documents and sign applications.
NOTE: The clinic is not a pharmacy, nor does it dispense
medications.
Service:
Provide free prescription medications to the underserved and
uninsured with professionalism, integrity, and Christian
compassion; urgent needs are met first. Also provide free diabetic
test strips and meters, free eye exams and some dental work.
Eligibility:
Three criteria must be met; physicians prescription, income equal
or less than 200% of poverty level, and assets $5,000 or less; must
have a doctor in our network. Criteria may change due to response
and funding. Must live in Fillmore, Holland, Laketown, Park,
Zeeland or West Olive townships. Must not have insurance
coverage for prescriptions.
HOLLAND PUBLIC SCHOOLS

Washington Education Center
156 West 11th St.
Holland, MI 49423
Phone:
(616) 355-1808
Fax:
(616) 393-7673
E-mail:
kanderso@hollandpublicschools.org
Website:
www.hollandpublicschools.org
Hours:
Service:
Offers ESL classes and GED testing.
Eligibility:
For ESL classes individuals need to be 20 years old by
September 1.
HOPE COLLEGE EDUCATION DEPARTMENT

41 Graves Place
Van Zoeren Hall
37
HOPE COLLEGE EDUCATION DEPARTMENT continued
Phone:
Website:
Hours:
(616) 395-7740
www.hope.edu
Location and time are arranged between the tutor and the
student's family.
Service:
Tutoring for Children with Disabilities
Description:
Provides tutors for students with exceptionalities or children "at
risk." Tutors are Hope College students enrolled in a class entitled
"Exceptional Child." As part of this class, students are required to
have a field placement of 22 hours. This field placement may
include tutoring students with disabilities.
Application:
Must contact school in August for Fall Semester and in December
for Winter Semester.
Contact:
Brent Crisp (616) 395-7740
Eligibility:
Students with exceptionalities that are school aged.
HOPE NETWORK WEST MICHIGAN

795 36th St. SE
Phone:
(616) 248-5900
E-mail:
ltenbroc@hopenetwork.org
Website:
www.hopenetwork.org
Hours:
Service:
Provides employment and training, residential adult foster care
homes, counseling, independent living, rehabilitation for brain and
spinal cord injuries, housing and housing alternatives, and
transportation services.
Eligibility:
People who have special needs or who are disadvantaged.
HOSPITALITY HOUSE
PO Box 2411
Phone:
Hours:
(616) 396-1417
24 hours a day/7 days a week
38
HOSPITALITY HOUSE continued
Service:
Provides shelter for abused women and children; safe shelter;
counseling and recovery services.
Eligibility:
Women and children.
INTERCARE COMMUNITY HEALTH NETWORK

285 James St.
Holland, MI 49424
Phone:
Fax:
E-mail:
Website:
Hours:
(616) 399-0200
(616) 399-5055
msibella@intercare.org
www.intercare.org
Monday Thursday, 8:30 a.m. to 8 p.m.
Friday, 8:30 a.m. to 5 p.m.
Weekly Immunization Clinic Call for day and time
Other Info: (800) 653-9428
Service:
Provides medical care (family practice), immunizations, pregnancy
testing and prenatal care, maternal support services, infant support
services, preventive health exams (including vision and hearing
testing), dental care, family planning services, and WIC (nutritional
program for pregnant women, infants, and children).
Dental services also available (616) 738-8978.
Eligibility:
New patients welcome. Accepting Medicaid, Medicare, Priority
Health, HMO, PPOM, BCN, most traditional insurances, and cash
payment. All persons without insurance are eligible for sliding fee
scale discount for their medical care charges.
JUBILEE MINISTRIES
96 W. 15th Street
Holland, MI 49423
Phone:
Fax:
E-mail:
Hours:
(616) 392-8191
(616) 392-3015
jubilee@macatawa.com
By appointment
39
JUBILEE MINISTRIES continued
Service:
Employment Program: Assists in skill identification, career
planning, resumes, cover letters, and interview skills.
Business Partners: Helps individuals who would like to set up a
business (limited to 3 a year), offers classes providing basic
information on starting a business and writing the business plan
(nominal fee for the class), offered in conjunction with Neighbors
Plus, limited start-up funds may be available.
Housing Program: Helps facilitate rehabilitation and purchase of
homes in the core city, there are income eligibility requirements in
addition to mortgage approval guidelines.
Eligibility:
For the Housing Program and small business start up funds
income must be under 80% of the Area Median Income based on
family size; other programs are available to all.
KANDU INC.
Phone:
Fax:
Website:
1. HOLLAND OFFICE
1373 S. Lincoln Ave.
Holland, MI 49423
(800) 747-0718 Toll-Free
(616) 396-3585 Main
(616) 396-2073
www.kandu.org
2. SUNNYSIDE OFFICE
4190 Sunnyside Dr.
Holland, MI 49424
Phone:
(616) 396-3585
Fax
(616) 396-2073
E-mail:
hr@kandu.org
Website:
www.kandu.org
Hours:
Monday Friday, 7:30 a.m. 4:30 p.m.
Service:
Transitional Employment and Training Services
Description:
Provides employment and training programs designed to assist
individuals with a disability or employment barrier in reaching their
highest level of vocational potential.
Eligibility:
Primarily individuals with disability or employment barrier.
40
LADDER HOMES
PO Box 1021
Phone:
(616) 786-2606
Fax:
(616) 786-2606
E-mail:
jbook@ladderhomes.org
Hours:
24 hour answering machine
Services:
Supported Independent Living
Shared Housing Facilities
Description:
Provides permanent housing for adults with mental illness. There
are three Ladder locations: one shared living house for men and
two four-plex apartment buildings for women and families. These
are all supported independent living arrangements. Ladder Homes
works closely with Ottawa County Community Mental Health,
Holland Community Hospital and other appropriate agencies to
provide the necessary support for independent living.
Eligibility:
Potential residents must be 18 years or older, diagnosed with
mental illness and be in treatment for this disability. They must be
relatively stable and possess living skills necessary for
independent living with minimal support. They must also be
substance free for six months prior to admission. The cost for rent
and utilities is 35% of disability income, with a minimum of $200.00
and a maximum of $300.00.
LAKESHORE CLUBHOUSE
400 136th Ave., Building 300
Holland, MI 49424
Phone:
(616) 494-0841
Hours:
Service:
Provides services to adults with mental illness. Services include
assistance with housing, employment, guidance with computers,
and teaching independent living skills such as cooking, snack bar,
clerical work, and support in coping with symptoms of mental
illness. Outings in the community provided.
Eligibility:
Individuals must be screened by the Access Center of Ottawa
County Community Mental Health.
41
LATIN AMERICANS UNITED FOR PROGRESS (LAUP)

100 N. Fairbanks Ave., Suite E
PO Box 1384
Holland, MI 49423
Phone:
(616) 392-5058
Fax:
(616) 392-4372
E-mail:
laup@sbcglobal.net
Website:
www.laup.org
Hours:
Other Info: New Director (1/07) Roberto Jara
Service:
Computer Skills and ESL
Description:
Serves as a Hispanic resource and is involved in advocacy,
translation Spanish to English and vice-versa, Notary Public,
assistance with employment, English as a Second Language
Classes (ESL), and computer classes. GED preparation classes,
youth leadership development.
LIFE SERVICES SYSTEM (LSS)

Parent Center & Deannas Playhouse
11172 Adams
Holland, MI 49423
Phone:
Fax:
E-mail:
Website:
Hours:
Other Info:
(616) 396-7566
(616) 396-6893
mail@lifeservicessystem.org
www.lifeservicessystem.org
A United Way Agency
Located on corner of Adams (16th St.) and
Country Club Road
(800) 577-7661
Service:
LSS Parent Center offers a variety of parenting information and
child development resources, especially for ages 0 8 years old.
The mission is to strengthen and promote the well being of children
and families with an emphasis on parental involvement in
childrens learning.
Programs include:
- Parents As Teacher (PAT) home visits, support groups, and
parent education opportunities with certified PAT educators.
42
LIFE SERVICES SYSTEM (LSS) continued
- Deannas Playhouse 15,000 square foot,

indoor, fully-accessible, creative play space opening in 2006.
- Communities in Schools (CIS) Programs vary by school district
and may include coordination before and after school
programming, leadership training, tutoring, parental involvement,
and special events.
Eligibility:
- LSS Parent Center All families interested in early childhood
development, including children with special needs.
- Parents As Teachers (PAT) All families with children
ages 0 5 years old.
- Deannas Playhouse All families with children ages 0-8 years
old of all abilities.
- Communities in Schools (CIS) Families and students at
CIS schools.
LIONS CLUB
PO Box 1231
Phone:
(616) 994-6075
Other Info: Contact: Tom Glover
Children get priority (18 and younger); $150 each incident,
3 per month
Service:
Assistance for the blind and visually impaired; includes financial
help and eye examinations, canes, and other assistance to the
blind. The national organization provides assistance for eye
surgery and Seeing Eye dogs.
Eligibility:
Visual handicap.
LITTLE RED HOUSE

311 E. Exchange St.
Spring Lake, MI 49456
Phone:
(616) 846-5720 Main
E-mail:
littleredhouse@chartermi.net
Website:
www.thelittleredhouse.org
Hours:
Service:
Adult Respite Care
43
LITTLE RED HOUSE continued
Description:
Provides adult day care services in a home-like environment to
individuals 18 years and older with physical, cognitive, and
phychosocial limitations. Through the Rise and Shine program, an
aide will come to client's home to assist with morning care and
transport individual to the site for the day.
Contact:
Jody Herrelko
Eligibility:
Adults, 18 years and older who need adult day care.
Fees:
$9.50 per hour-includes snacks and meals. Medicaid Waivers, VA
clients and some insurances will pay. Scholarships available.
LOVE INC. OF NORTHEASTERN OTTAWA CO.

11620 60th Ave.
Box 131
Allendale, MI 49401
Phone:
Fax:
E-mail:
Website:
Hours:
Other Info:
(616) 895-5683
(616) 892-4400
info@allendalelove.org
www.allendalelove.org
616-895-LOVE
A United Way Agency
Service:
Food pantry, clothing, furniture, and household items, cribs and
baby layette ministry, transportation, durable medical equipment to
loan, budget counseling, information, and referral, telephone
reassurance, advocacy, English as A Second Language (ESL)
classes, job bank, volunteer opportunities, and other services
based on needs.
Eligibility:
Northeast Ottawa County residents; no restrictions.
LOVE INC. OF NORTHWESTERN OTTAWA CO.

1106 Fulton St.
Phone:
Fax:
(616) 846-2701
(616) 846-8009
44
LOVE INC. OF NORTHWESTERN OTTAWA CO. continued
E-mail:
Website:
Hours:
Other Info:
eric@loveinctricities.org
www.loveinctricities.org
Also provides First Call for Help service for
Ottawa County (888) 353-6717 or
(616) 842-408 or 2-1-1
Service:
A Christian Clearinghouse and referral service that seeks to link
needy people with local agencies, service organizations, and local
churches. Direct services include food assistance, Healthcare
Network medical help, budget advising, transportation, advocacy,
prescription assistance, Laundromat services, and vehicles.
Referrals made for clothing, food, diapers, furniture, and household
items, rent, utility payments, cribs, vision services, and other
needs.
Eligibility:
For Love, INC: Tri-cities area residents; considered by intake
interview.
MAX/MACATAWA AREA EXPRESS

171 Lincoln Ave., Suite 20
Holland, MI 49423
Phone:
Fax:
E-mail:
Website:
Hours:
(616) 355-1010
(616) 928-2467
max@cityofholland.com
www.catchamax.org
RESERVE-A-MAX:
CATCH-A-MAX (Fixed Route):
RESERVE-A-MAX and CATCH-A-MAX:
Saturday, 8 a.m. to 7 p.m.
Service:
Fixed Route Service: Fixed routes throughout Holland and Holland
Township; maps available at area retailers and social service
organization or online at www.catchamax.org. All buses are
wheelchair accessible and have bike racks.
Reserved Ride Service: Curb-to-curb service requires 24 hour
advance reservations by calling (616) 355-1010. Service
throughout Holland/Zeeland area for origins and destinations more
45
MAX/MACATAWA AREA EXPRESS continued
than mile from a fixed bus stop or for those with disabilities
unable to use the fixed route.
Service Area: City of Holland, City of Zeeland, Holland Charter
Township; does not service Park, Laketown, and Zeeland
Townships. Zeeland Community Hospital in Zeeland Township is
serviced.
Fixed Route Fares: $1 one way for fixed service route for ADA
eligible and Medicare card holders. Children under 17 years old
and seniors 65 years and older, FREE!
$2.00 one way for reserved ride service & half fare discounts for
ADA eligible passengers, children under 17 years old & seniors 65
years & older & Medicare card holders.
Eligibility:
Anyone (see service section for reduced fare rates).
METRON OF ALLEGAN
1200 Ely St.
Allegan, MI 49010
Phone:
Fax:
Website:
Hours:
Other Info:
(269) 673-5494
(269) 673-6854
www.metronihs.com
24 hours a day/7 days a
Services also available through Metron People Care
Services, Inc. (616) 673-4810
Service:
Skilled and basic nursing care; outpatient physical therapy.
Additional services including home health care, child care,
counseling, employment, and handicapped services are available
through Metron People Care Services Inc.
Eligibility:
Accepting Medicare and Medicaid.
MICHIGAN COMMISSION FOR THE BLIND

1. MAIN OFFICE
201 N. Washington Square
2nd Floor
Lansing, MI 48909
46
MICHIGAN COMMISSION FOR THE BLIND continued
Phone:
Fax:
E-mail:
Website:
(800) 292-4200 Toll-Free

(517) 373-2062 Main
(888) 864-1212 TTY/TDD
(517) 335-5140
turneys@michigan.gov
www.michigan.gov/mcb
2. WEST REGIONAL OFFICE
350 Ottawa, NW
2nd Floor
Phone:
Fax:
(616) 356-0180 Main

(616) 356-0199
3. KALAMAZOO FIELD OFFICE
1541 Oakland Dr.
Kalamazoo, MI 49008
Phone:
Fax:
(269) 337-3875
(269) 337-3872
Service:
Independent Living Program
Independent Living Skills Instruction
Mobility Aids
Orientation and Mobility Training
Visual/Reading Aids
Description:
Provides home assessments, low vision aids, skills of
blindness training, and referrals.
Application:
Phone for appointment.
Contact:
(616) 356-0180
Eligibility:
Legally blind or visually impaired.
Fees:
None
Service Hours:
Sites: 1, 2, 3
Vocational Rehabilitation/Blind
Mobility Aids
47
MICHIGAN COMMISSION FOR THE BLIND continued

Visual/Reading Aids
Vocational Rehabilitation
Description:
Provides assessment, training, job placement, physician
referrals, visual aids, adaptive devices, blind rehab teaching
and vocational counseling.
Application:
Phone for appointment.
Contact:
Shannon McVoy (269) 337-3449
Eligibility:
Must be a legally blind adult.
Fees:
None
Service hours:
Sites: 1, 2, 3
MICHIGAN DEPARTMENT OF CIVIL RIGHTS

350 Ottawa Ave. N.W., Unit #2
Phone:
(616) 356-0380
Fax:
(616) 356-0399
Website:
www.michigan.gov/mdcr
Hours:
Other Info: (800) 482-3604
Service:
Enforces Civil Rights law in Michigan in the areas of Public
Accommodation, Public Services, Employment, Law Enforcement,
and Housing. Provides information, referral, complaint resolution,
outreach, and education.
Eligibility:
Any person who feels that he/she has been the target of illegal
discrimination based on race, religion, national origin, age, sex,
weight, height, marital status, disability, or handicap; also assist
with sexual harassment in employment.
48
MICHIGAN DEPARTMENT OF COMMUNITY HEALTH
Phone:
Website:
1. LEWIS CASS BUILDING

Sixth Floor, Lewis Cass Building
320 S. Walnut St.
Lansing, MI 48913
(517) 373-3740 Information
(517) 373-9371 Community Living-Children and
Families
(517) 335-8024 Community Public Health
(517) 334-9185 Crime Victims Compensation
(517) 335-9386 Health Promotions & Publications
(517) 335-0196 Mental Health and Substance
Abuse Services
(517) 373-4700 Office of Drug Control Policy
(517) 373-8230 Office of Services to the Aging
www.michigan.gov.mdch
2. CHILDREN'S SPECIAL HEALTH CARE SERVICES
State of Michigan Plaza Building
Detroit, MI 48226
Phone:
(313) 256-3682
Service:
Family Support Network of Michigan
Disability Related Support Groups
Description:
Provides individual and group support for families of children
who have special health care needs or disabilities. Services
include: a telephone hotline, support group meetings,
informational/training workshops, and family social events. All
activities include an information component to help family
members become better aware of local, state, and national
resources. Special programs target siblings, fathers, and
grandparents. Most services are facilitated by a trained
volunteer parent. Program is a component of the MDCH's
Children's Special Health Care Services unit.
Application:
Contact:
Family Phone Line (800) 359-3722
Eligibility:
Families of children of any age with special health care
needs or disabilities.
Fees:
None
Site: 2
49
MICHIGAN DEPARTMENT OF COMMUNITY HEALTH continued
Family Support Subsidy

Family Caregiver Subsidies
Description:
Oversees the Family Support Subsidy (FSS) Program, a state
program that provides a monthly stipend of approximately
$200.00 to support families who care for their children with
severe disabilities at home. The subsidy can be used to pay
for a wide range of services related to the child's unique care
needs including: the purchase of special equipment; special
diets; diapers; transportation; in-home specialized care; family
counseling and support; general household expenses;
recreation; and home remodeling to adapt to the special needs
of the child. Children must live at home or be permanently
placed at home within 60 days.
Application:
Applications are accepted through local Community
Mental Health (CMH) agencies.
Contact:
Contact the State Family Support Subsidy Program Office
(517) 241-5773 for information and referral to local application
site.
Eligibility:
Michigan residents who are birth parents, adoptive parents, or
legal guardians (excluding foster parents) of children ages
0 18 who have been certified through the public school
district as severely mentally impaired (SMI), severely multiply
impaired (SMI), or autistic impaired (AI). The family's taxable
Michigan income must be less than $60,000.
Fees:
None
MICHIGAN DEPARTMENT OF HUMAN SERVICES
Phone:
Website:
235 S. Grand Ave.

Lansing, MI 48933
(517) 373-0707 Main - Client Inquiries
(517) 373-2035 Main - General Information
(800) 222-8558 Toll-Free - Welfare Fraud Hotline
(800) 292-5650 Toll-Free - Energy Hotline
www.michigan.gov/dhs
1. ALLEGAN COUNTY OFFICE
3255 122nd St.
Suite 300
Allegan, MI 49010
50
MICHIGAN DEPARTMENT OF HUMAN SERVICES continued
Phone:
Fax:
(269) 673-7700 Main

(269) 673-7720 TTY/TDD
(269) 673-7795
2. OTTAWA COUNTY OFFICE
12185 James St.
Suite 200
Holland, MI 49424
Phone:
Fax:
(866) 440-4111 Toll-Free

(616) 394-7200 Main
(616) 394-7220 Main
Child and Adult Protective Services/24 Hour Line
(616) 395-5526 Administration
(616) 394-0029 Services
(616) 395-5535 Assistance Payments
http://www.michigan.gov/dhs
Website:
Service:
Adult Protective Services
Description:
Provides protection to vulnerable adults who are at risk due to
the presence or threat of abuse, neglect, or exploitation.
Application:
Contact:
Adult Protective Service on-call staff:
Ottawa County (616) 394-7220
Allegan County (269) 673-7700 or (269) 673-2346 if after
hours.
Eligibility:
Adults 18 years of age and older who are at risk due to the
presence or threat of abuse, neglect, or exploitation.
Fees:
None
Service hours:
24 hours, 7 days
Sites: 1, 2
Children's Protective Services
Description:
Investigates allegations that a child under the age of 18 is
suspected of being abused or neglected by a parent, legal
guardian or adult who lives in the same home as the child, and
assesses the safety and risk to the child and intervenes
appropriately. DHS has only investigative authority;
51
enforcement authority is with the police and courts. Anyone

may make a complaint if abuse or neglect is suspected. The
identity of the person reporting is confidential. Services do
NOT apply to the unborn.
Application:
Contact:
Child Protective service worker
Ottawa County (616) 394-7220.
Allegan County (269) 673-7700
or (269) 673-2346 if after hours
Service hours:
24 hours, 7 days
Sites: 1, 2
Migrant Services
Food Stamps
Medicaid
State Emergency Relief
Description:
Coordinates services to about 40,000 migrant agricultural
workers and family members every year through 11 regional
migrant Resource Councils and Interagency Migrant Services
Committee. DHS services include food stamps, day care
subsidies, Medicaid, outreach, and referral.
Application:
Walk-in to apply.
Contact:
Ottawa County, Migrant Information Worker
(616) 394-7200 or toll-free (866) 440-4111
Allegan County (269) 673-7700
Eligibility:
Must qualify as migrant/seasonal farm workers.
Based on income.
Fees:
None
Service hours:
Sites: 1, 2
Food Assistance Program
Food Stamps
Description:
Raises the food purchasing power of low-income persons
through the Food Assistance Program (FAP).
52
Food Assistance can be used to buy eligible food at any Food

and Nutrition Service, authorized retail food store or approved
meal provider. Eligible food includes any food or beverage
product intended for human consumption except alcoholic
beverages and tobacco. As of July 2001, Michigan's Food
Assistance and cash assistance benefits are provided through
electronic benefits transfer (EBT) which replaces paper
coupons with a debit card.
Application:
Eligibility:
Individual must be at or below 75% of poverty guidelines to be
eligible. Groups of people living in the same household are
eligible for Food Assistance benefits based on net income and
the size of the household.
A person must be a U.S. citizen or have an acceptable alien
status to receive food assistance. The alien status of each
non-citizen requesting benefits must be evaluated.
Fees:
None
Service hours:
Sites: 1, 2
Medicaid
Description:
Provides a combined federal and state program administered
by the county or the state that provides comprehensive
medical benefits for TANF, SSI, or Refugee Cash Assistance
recipients; and people who have linkage to these programs.
People who are eligible for Medicaid are entitled to health
care, both in and out of a hospital or nursing home, from the
Medicaid-certified health care provider of their choice. Federal
regulations specify mandated services, but states can specify
additional services and eligibility standards. At the state's
option, personal care services for persons who need
assistance with activities of daily living and instrumental
activities of daily living may be provided in the home.
Application:
Eligibility:
Must meet income and asset requirements.
Fees:
None
53
Service hours:
Sites: 1, 2
Home Help Services
Service Cost Payment Assistance
Description:
Conducts a needs assessment and provides funding for adults
who may need assistance in their home. Funding may be
available for assistance with eating, toileting, bathing,
grooming, dressing, and mobility.
Application:
Call for information and to obtain an application.
Contact:
Dave Ziegler, Adult Services Supervisor (616) 394-7236
Documentation:
Must have a doctor complete a Medical Needs form to certify
help is necessary.
Eligibility:
Must have Medicaid and be at least 18 years of age.
Fees:
None
Service hours:
Sites: 1, 2
State Emergency Relief (SER)
Description:
Prevents serious harm to individuals and families by helping
them obtain safe, decent and affordable shelter when they
face an emergency due to factors or conditions beyond their
control. Covered services include relocation, home ownership,
home repairs, and burial. Also provides Energy Payments
which includes electric, gas, and heating fuel assistance.
Application:
Apply through local DHS office. Current clients of DHS should
contact their caseworker. Applications may be filled out at the
front desk if caseworker is not available or individual is not a
client of DHS.
Documentation:
Must bring in shut-off notice and verification of income, assets,
and utility payment history. Individuals must have
documentation with them at the time of application or there
may be a delay in receiving assistance.
54
Eligibility:
Applicants must have an emergency which threatens their
health or safety, and the emergency must be resolvable
through issuance of State Emergency Relief. Applicants'
actions or failure to take actions within their ability must not
have caused the emergency. State Emergency Relief is NOT
issued to resolve applicant-created emergencies. State
Emergency Relief is issued for shelter needs only if the shelter
is affordable and the emergency is not likely to recur.
Utility Assistance -- Must provide a shut-off notice. Individual is
categorically eligible if receiving FIP, FAP, or SSI. Individual
must be at or below 125% of poverty. Must have made a
required energy payment. Individual will not be eligible for
assistance if they are sanctioned by DHS.
(Sanctioned means the individual has not complied with DHS
requests and therefore is ineligible for services.)
Burial Services The descendants remains MUST be in
Michigan.
Fees:
None
Service hours:
Walk-in services are available Monday Friday,
8:30 a.m. to 10:30 a.m.
Sites: 1, 2
Family Independence Program (FIP)
State Family Assistance
TANF
Description:
Provides a monthly cash assistance grant for families (both
one and two parent). This cash assistance is to cover the costs
of personal needs (clothing, household items, etc.), housing,
heat, utilities, and food (in conjunction with food assistance).
FIP recipients are also eligible for Medicaid and a range of
employment and family support services.
Application:
Call for information and/or to obtain an application.
Eligibility:
Financial Eligibility Factors -- To be eligible for FIP, the family
must meet income and asset requirements. The families'
income (minus earned income disregards) plus certified child
support income is deducted from the payment standard to
55
determine whether or not the family is eligible to receive

assistance. The asset limit is $3,000. Countable assets
include: cash, savings and checking accounts, investments,
retirement plans, and trusts. Non-Financial Eligibility Factors
Major non-financial eligibility factors include children's age,
cooperation with employment and training (including
development of a Personal Responsibility Plan), and child
support requirements. Minor Parents -- Minor parents (under
age 18) must live in an adult supervised living arrangement as
a condition of eligibility. A minor parent who has not completed
high school must also attend school full-time as a condition of
eligibility. Teen parents (age 18 and 19) are required to
develop a Personal Responsibility Plan that includes
completing school, finding work, and becoming self-sufficient.
Fees:
None
Service hours:
Sites: 1, 2
MICHIGAN DEVELOPMENTAL DISABILITIES COUNCIL

1. MICHIGAN STATE OFFICE
1033 S. Washington Ave.
Lansing, MI 48910
Phone:
Fax:
E-mail:
Website:
(517) 334-6123 Main

(517) 334-7354 TTY/TDD
(517) 334-7353
vanhornr@michigan.gov
www.michigan.gov
2. OTTAWA-REGIONAL INTERAGENCY
COORDINATING COMMITTEE
11172 Adams St.
Holland, MI 49423
Phone:
(616) 396-7566 Main
Service:
Ottawa Regional Interagency Coordinating Committee (RICC)
Disability Associations
Description:
Provides a forum comprised of individuals with disabilities,
their families, advocates, and service providers, who meet
56
MICHIGAN DEVELOPMENTAL DISABILITIES COUNCIL continued
regularly to solve local problems and to help people get the

services they need. Members are consumers of services
(persons with a developmental disability and/or families),
providers of services (agency representatives), and interested
others.
Application:
Contact:
Linda Van Opynen (616) 738-8570
Service hours:
Committee meets six times per year, meetings alternate
between daytime and evening hours.
Site: 2
System Advocacy
Developmental Disabilities
Description:
Works to support people with developmental disabilities to
achieve life dreams. The 21-member Council is appointed by
the Governor. The Council works to assure that people with
developmental disabilities are fully included in their
communities and in charge of their lives. The Council
advocates for systems change to improve community supports
so that people can be as independent as possible.
Application:
Contact:
Staff (517) 334-6123 or TDD (517) 334-7354
MICHIGAN PROTECTION & ADVOCACY SERVICES

4095 Legacy Parkway
Suite 500
Lansing, MI 48911-4263
Phone:
(800) 288-5923 Toll-Free - Voice/TTY

(517) 487-0827
www.mpas.org
Fax:
Website:
Service:
Disabled Rights Group
HIV/AIDS Advocacy Program (HAAP)

Protection and Advocacy for Individuals with Disabilities
57
MICHIGAN PROTECTION & ADVOCACY SERVICES continued
Description:
Provides information about legal rights and offers advocacy to
people living with HIV/AIDS. Programs also help resolve
discrimination in the areas of employment, housing, insurance
and long-term disabilities issues, financial entitlements,
confidentiality issues, and wills/estate planning. Advocates
assist clients towards resolution of concerns and will provide
referral to a network of lawyers outside of HAAP/MPAS who
are willing to work with people with HIV/AIDS at little or no
cost. Offers attorney technical assistance.
Provides educational materials on a variety of matters affecting
people with HIV/AIDS and produces a manual covering the
legal
rights of someone living with HIV/AIDS, entitled "Your Rights in
Michigan: Legal Rights of People Who Are HIV+ or Living With
AIDS." Services are strictly confidential.
Application:
Call (800) 292-5896 for information.
Eligibility:
Michigan residents infected/affected by HIV/AIDS.
Fees:
Vary from free to nominal fee.
Client Assistance Program (CAP)
Description:
Provides information and advocacy to people with disabilities
who are receiving or want to receive services under the
Rehabilitation Act provided by Michigan Department of Career
Development -- Rehabilitation Services, Michigan Commission
for the Blind, or Centers for Independent Living. Includes
assistance in investigating complaints regarding rehabilitation
or independent living services, help with change from schoolto-work to identify and receive transition services, and help to
resolve complaints under Title I of the Americans with
Disabilities Act (ADA), if related to rehabilitation services under
the Rehabilitation Act.
Application:
Eligibility:
Individuals with disabilities.
Fees:
None
58
Protection and Advocacy for Users of Assist. Tech. (PAAT)

Description:
Provides information, referrals, individual advocacy, and legal
representation in selected cases for individuals with disabilities
who use or could benefit from assistive technology services
and devices. These services and devices include any piece of
equipment or service that can be used to maintain or improve
the lives of individuals with disabilities, including aids for daily
living, mobility, education, vocation, environment, recreation,
communication, seating and positioning, transportation, and
computer use and control.
Application:
Eligibility:
Individuals with disabilities seeking assistive technology to
maintain or increase activities of daily living.
Fees:
None
Protection and Advocacy for Individuals with Mental Illness
(PAIMI)
Description:
Protects and advocates the rights of people diagnosed as
mentally ill. Program seeks to empower clients by providing
information on their rights through technical assistance and
group training sessions (the latter usually done in the
institutions where the client resides). Meetings are facilitated
by PAIMI staff advocates.
Application:
Eligibility:
Individuals who have a diagnosed mental illness or emotional
impairment, are receiving mental health services in a public or
private hospital or community facility, or have been discharged
from one of these facilities in the past 90 days.
Fees:
None
Protection and Advocacy of Individual Rights (PAIR)
59
Description:
Provides protection and advocacy to individuals with adultonset disabilities, including disabilities caused by injuries (such
as injury to the head), any kind of disease (including multiple
sclerosis and diabetes), and mental health disorders. Program
provides information and referral to clients, works to achieve
resolution on client's behalf where discrimination has occurred,
and offers training sessions to both individuals and groups on
Americans with Disabilities (ADA), Equal Employment
Opportunity Commission (EEOC), housing rights, and other
issues which affect individuals with disabilities.
Application:
Eligibility:
Individuals with adult-onset disabilities or adults where
disabilities were not severe enough during the developmental
period (birth to 22 years) for them to be considered
developmentally disabled.
Fees:
None
Protection and Advocacy for Persons with Developmental
Disabilities (PADD)
Description:
Focuses on investigation of abuse or neglect of
developmentally disabled individuals, and pursues legal,
administrative, and other appropriate remedies to assure
protection of rights and access to services, benefits, and
education according to established priorities and objectives.
Application:
Eligibility:
Individuals with chronic or severe disabilities which originated
before age 22 and limit achievement, language, self-care, or
mobility, and their families.
Fees:
None
Advocates Supporting Solutions in Education Together
(ASSET)
Special Education Advocacy
60
Description:
Trains family members of children with disabilities to become
advocates for their children within the special education
system. Programs include: information about
parental/children's rights; and exercises to build planning,
communication, negotiation, and problem-solving skills.
Materials include the "Special Education Advocate's Manual"
(current edition: 2000), which includes information and
advocacy tips based on IDEA, IDEA implementing regulations,
and Michigan statutes affecting school discipline. Provides
consultation and support to parents in their role as advocates.
Also provides technical assistance to organizations on how to
train parent advocates.
Application:
Eligibility:
Adult family members of children with disabilities in the special
education system.
Fees:
Training: none for parents; some fees for professionals.
Manual: $35.00
MICHIGAN REHABILITATION SERVICES

121 Clover St.
Holland, MI 49423
Phone:
(800) 481-7837 Toll-Free

(616) 395-8495 Main
(616) 395-8495 TTY/TDD
Fax:
(616) 395-8499
E-mail:
grinwisj@michigan.gov
Website:
www.michigan.gov
Hours:
Other Info: Part of Michigan Department of Labor and Economic
Growth
Service:
Vocational Rehabilitation
Job Search/Placement
Refers to training opportunities, physical aids, job placement
assistance, assistive technology, tools/equipment and support
services. Assistance3 available to prepare for, find and keep a
job.
Eligibility:
A disability which makes it difficult to work.
61
MICHIGAN WORKS! AGENCY

12251 James St. #300
Holland, MI 49424
Phone:
Fax:
E-mail:
Website:
(616) 393-5697 Main

(800) 764-4111 ext.5697 Toll-Free
(800) 649-3777 TTY/TDD
(616) 393-5612
mgrillo@co.ottawa.mi.us
www.miottawa.org/michiganworks
1. JOB CONNECTIONS NORTH
1830 172nd Ave.
Suite G
Phone:
Fax:
(616) 296-0776 Main

(800) 649-3777 TTY/TDD
(616) 296-0818
2. JOB CONNECTIONS SOUTH
121 Clover St.
Holland, MI 49423
Phone:
Fax:
E-mail:
Website:
Hours:
(800) 285-9675 Toll-Free

(616) 396-2154 Main
(800) 649-3777 TTY/TDD
(616) 396-1597
jobconnections@ameritech.net
www.miottawa.org/michiganworks
Service:
Employment Services
Description:
Michigan Works! Provides several levels of service for different
types of clients. For those seeking employment, clients can
post their resume online, take courses in resume writing, how
to interview and can participate in career counseling and
occupational training. Michigan Works! Provides business-tobusiness services for employers. These services include
planning for a companys future by mapping demographic
profiles and studying economic development assessments,
meeting with an employer to pro-actively assess employment
needs.
62
MICHIGAN WORKS! AGENCY continued
Application:
Call or walk-in.
Contact:
Employment Services Staff (616) 396-2154
Documentation:
None required.
Eligibility:
Job seekers can be any member of the Ottawa County public
looking for employment. Workers who have been fired or laid
off will qualify for separate programs, and minors seeking work
may qualify for the Youth program. Computers are available
for job searching and resume uploading. Job seekers may
create 5 copies a day related to their job search.
Fees:
None
Service hours:
Monday, Tuesday, Wednesday, Friday, 8 a.m. to 4:30 p.m.
Thursday, 9 a.m. to 4:30 p.m.
Sites: 1, 2
Workforce Investment Act
Comprehensive Job Assistance Centers
Description:
Assists job seekers in finding employment; offers workshops,
case management and vocational training opportunities, and
assessments.
Application:
Contact:
Adult Workforce Investment Act Staff (616) 396-2154
Dislocated Workers Workforce Investment Act Staff
(616) 396-2154
Youth Workforce Investment Act Staff (616) 396-2154
Documentation:
Must verify eligibility with documentation.
Eligibility:
Individuals 14 years of age and older. Economically
disadvantaged of dislocated from employment. Preference
given to Ottawa County residents.
Fees:
None
Service hours:
Monday, Tuesday, Wednesday, Friday
8 a.m. to 5 p.m.,
Thursday, 9 a.m. to 5 p.m.
Sites: 1, 2
63
Adult Education
Aptitude Testing
Description:
Offers instruction in basic math and reading, GED preparation,
English as a Second Language instruction, interest and
aptitude assessments, and workplace readiness classes.
Provides self-directed tutorials and classroom instruction.
Application:
Walk-in to apply.
Contact:
Adult Education Staff (616) 396-2154
GED Preparation, Christina Quimby (616) 494-8803
GED Preparation, through the Workforce Investment Act Youth
Program, Brenda (616) 494-8823 or Deb (616) 494-8821
Eligibility:
None
Fees:
May need to pay for GED test, otherwise no fees.
Service hours:
ESL Monday & Wednesday,
8:30 a.m. to 12:30 p.m.
GED Monday & Wednesday,
1 p.m. to 5 p.m.
Tuesday & Thursday,
8:30 a.m. to 12:30 p.m.
Site: 2
Employment Assistance/Veterans
Description:
Ensures effective and equitable services to Veterans in all
State and Federally funded employment services and job
training programs including those that provide job referral and
job development, occupation and vocational services, and
employment and training opportunities.
Application: Call for appointment.
Contact:
Dean Morehead, Veterans Employment Representative
(616) 494-8850 (Holland), or
(616) 296-0776 (Grand Haven on Wednesdays only)
Services hours:
Holland Monday, Tuesday, Thursday, Friday,
8 a.m. to 5 p.m.
Grand Haven Wednesday, 8 a.m. to 5 p.m.
64
Eligibility:
Must be a veteran.
Fees:
None
Sites: 1, 2
Migrant and Seasonal Farm Worker Program
Description:
Provides migrant and seasonal farm workers with information
and referrals to agricultural and non-agricultural employment
opportunities. Assists employers in finding agricultural workers
and provides other supportive services.
Application:
Contact:
Ruben Santellan (616) 494-8855 or visit the web site at
www.michaglabor.org.
Eligibility:
Must have agricultural work experience or be highly interested
in agricultural work.
Fees:
None
Service hours:
Site: 2
Experience Works
Description:
Matches older workers (55 years of age or older) with local
businesses seeking reliable experienced workers. Program
also offers funding to train older workers while on the job.
Application:
Contact:
Charles Mayfield (517) 782-9822
Eligibility:
Low income workers 55 years of age or older.
Fees:
None
Service Hours:
Sites: 1, 2
65
MOKA FOUNDATION
1. CORPORATE OFFICE
3391 Merriam St.
Muskegon, MI 49444
Phone:
Fax:
Website:
Hours:
(800) 644-2434 Toll-Free

(231) 830-9376 Main
(231) 737-1464
www.moka.org
Monday Friday, 8 a.m. 4:30 p.m.
2. KENT COUNTY REGIONAL CLINICAL OFFICE
4145 Kalamazoo, SE
Phone:
Fax:
(800) 668-2434 Toll-Free

(616) 785-7114
3. ALLEGAN REGIONAL OFFICE & SUPPORTED
LVIING
1535 Lincoln Rd.
Allegan, MI 49010
Phone:
Fax:
(800) 323-5074 Toll-Free

(269) 673-2985
The Moka foundation is the development entity focusing
on the efforts of Moka and its affiliates.
Service:
Employment Services
Description:
MOKA is an agency serving persons with disabilities in a four
county area in western Michigan. We provide a wide range of services
from specialized community based programs and customized
employment options to supported living to child and family supports.
Our agency provides a variety of services including individual job
placement in Muskegon and Kent Counties; skill building and community
residential and independent living support in Muskegon, Ottawa, Kent,
and Allegan Counties; as well as a family support program for the
families of children with autism and other disabilities in Muskegon and
Allegan County.
Programs operated by MOKA are accredited by the Commission
on the Accreditation of Rehabilitation Facilities (CARF).
66
MUSCULAR DYSTROPHY ASSOCIATION

305 A Waters Building
161 Ottawa NW
Phone:
(616) 459-4331
Fax:
(616) 459-2506
E-mail:
Grandrapidsservice@mdausa.org
Website:
www.mdausa.org
Hours:
Service:
Provides services including clinic diagnostic services, testing,
braces, wheelchairs, and wheelchair repair. Also one week
summer camp for children ages 6 21, monthly support group
meeting (everyone welcome), patient advocacy and referral to
other agencies for related needs.
Eligibility:
Individuals with Muscular Dystrophy and related diseases.
MUSKEGON COMMUNITY COLLEGE

Student Services
221 S. Quarterline Road
Muskegon, MI 49442
Phone:
(231) 773-9131
(866) 711-4622
(231) 777-0410 TDD
Janice.Alexander@muskegoncc.edu
www.muskegon.cc.mi.us
Email:
Website:
Description:
Special Services is an important part of the board range of
services offered at Muskegon Community College. Their goal is to
provide effective services, materials, and resources which enable
students who are members of Special Populations to be
successful.
Service:
Personal counseling
Academic advising
Assistance with testing
Classroom accommodations
Sign language interpreters
Attendance costs
Peer tutorial and/or Professional Instructional assistance
Note taker services when needed
Readers
67
MUSKEGON COMMUNITY COLLEGE continued
Writers
Assistance with accessing books on tape
Liaison services with community agencies, including Michigan
Rehabilitation Services.
Other specialized support services as deemed necessary following
an assessment of the students special needs.
Some of the tools available include:
Kurzwil Reader, an institutional membership for Recording for
the Blind and Dyslexia, TDD telephone, ZoomText software,
Jaws, Dragon, Naturally Speaking, and Scan and Read software.
Application:
For more information regarding services, or to schedule an
appointment, call (231) 777-0404 or (231) 777-0309
VOICE: (231) 777-0410 TDD
Contact:
Janice W. Alexander, LPC, Coordinator/Counselor,
Room 101A, (231) 777-0309
Eligibility:
Individual with a disability.
Individuals from economically disadvantaged families, including
foster children.
Nontraditional training and employment participants.
Single parents, including single pregnant women.
Displaced homemakers,
Individuals with other barriers to educational achievement,
including individuals with limited English proficiency and
academically disadvantaged.
MY BROTHERS HOUSE I, II, AND III

Phone:
(616) 494-6050
Fax:
(616) 494-6054
Service:
Adult Foster Care homes each licensed for six developmentally
disabled men. Various locations in the Holland area.
Eligibility:
Ambulatory men age 18 and over.
MY SISTERS HOUSE I AND II

Phone:
Fax:
(616) 494-6050
(616) 494-6054
68
MY SISTERS HOUSE I AND II continued
Service:
Adult Foster Care homes each licensed for six developmentally
disabled women. Various locations in the Holland area.
Eligibility:
Ambulatory women age 18 and over.
NATIONAL ALLIANCE FOR THE MENTALLY ILL

Ottawa/Allegan Chapter
C/O PO Box 106
Hamilton, MI 49419
Phone;
E-mail:
Website:
Hours:
(616) 494-5584
namioac@nami.org
www.nami.org
Group meets monthly, 2nd Thursday at 7:30 p.m. at
Calvary Reformed Church, 995 E 8th Street.
Service:
Support and encouragement for those who experience serious
mental illness and for their family and friends. Support groups
offered:
Dynamic Nights socialization for people with mental illness.
Meets Thursday evenings at 6:30 p.m. at Calvary Reformed
Church, 995 E 8th Street, Holland, MI 49423. Call (616) 394-4945
for current schedule.
Family & Friends support group meets 2nd Thursday at 7:30 p.m.,
also at Calvary Reformed Church, 995 E 8th Street, Holland, MI
49423
Eligibility:
Anyone whose life is touched by serious mental illness.
NATIONAL MULTIPLE SCLEROSIS SOC. MI CHAPTER

2020 Raybrook St. SE, Suite 204
Phone:
Fax:
E-mail:
Website:
Hours:
Other Info:
(616) 942-5505
(616) 942-5701
info@mig.nnss.org
www.nmssmi.org
Information and referrals on MS (616) 956-0420
Outside of West Michigan (800) 243-5767
69
NATIONAL MULTIPLE SCLEROSIS SOC. MI CHAPTER continued
Service:
Information and referral, literature, self-help groups, educational
seminars, clinic, medically prescribed equipment, newsletters,
volunteer opportunities, fund raising opportunities, health and
wellness classes, family day events, and counseling programs.
Eligibility:
Persons with MS, their families, and friends. Most programs are
available at a nominal charge; financial assistance to participate in
programs is also available.
NEIGHBORS PLUS
1627 W. Lakewood Blvd.
Holland, MI 49424
Phone:
(616) 399-9190, ext. 202
Website:
www.neighborsplus.org
Service:
Relationship Ministries: Encouraging low-income families to reach
their dreams through volunteer mentor support, goal setting, and
personal growth.
-Transitional housing is available to two families a year.
-Tuesday Nite Out: A monthly accountability and recreation group
for women in recovery.
-Individual Development Accounts: Matched savings account
program to help low-income families to buy a home, or pay for
post-secondary education. New groups begin yearly and include
12 weeks of financial management training.
-Budgets Plus: A four week budgeting class.
-Credit Class: Learn how to read and repair our credit report; 4
week class.
-Great Escape Summer Day Camp: Summer fun for children 5
12 years old; Monday through Friday from 7:30 a.m. to 6:00 p.m.
The Great Escape is fee-based with scholarships available for lowincome families.
-English Etc: English conversation classes for adults year around.
-Kids Hope: Adult tutors for children at Lakeshore Elementary
School.
-Senior Care: Friendly visitors for isolated seniors on the northside
living in their own homes.
-Adult Classes: Practical adult education featuring computer
training, financial topics and entrepreneurial training.
-Middle School Programs: After school tutoring at Harbor Lights
Middle School and alternative suspension program for West
Ottawa 6th grade students.
70
NEIHBORS PLUS continued
Eligibility:
IDA program
OTTAWA AREA INTERMEDIATE SCHOOL DISTRICT

1. EDUCATIONAL SERVICES BUILDING
Holland, MI 49424
Phone:
Fax:
Website:
(877) 702-8600 Toll-Free

(616) 738-8940 Main
(616) 738-8946 Fax
www.oaisd.org
2. OTTAWA AREA CENTER
10160 96th Ave.
Zeeland, MI 49464
Phone:
Fax:
Website:
(877) 702-8602 Toll-Free

(616) 738-8960 Main
(616) 895-4223
www.oaisd.org/oac
3. CAREERLINE TECH CENTER
Holland, MI 49424
Phone:
Fax:
Website:
(877) 702-8601 Toll-Free

(616) 738-8950
(616) 895-738-8956
www.oaisd.org/ctc
4. M-TEC/PATRICK M. THOMPSON MI TECH. ED. CTR.
6364 136TH Ave. Pvt.
Holland, MI 49424
Phone:
Fax:
Website:
(877) 298-0007 Toll-Free

(616) 738-8935
(616) 738-8936
www.oaisd.org/mtec
Service:
Adult Education Training
71
OTTAWA AREA INTERMEDIATE SCHOOL DISTRICT continued
Description:
A collaboration between Ottawa Area ISD and Grand Rapids
Community College (GRCC) providing adult technical training
in the heart of the Ottawa area. Strives to offer high quality,
flexible, user-friendly training which results in improved job
performance for companies and individuals. Flexibility allows
training in a variety of formats and locations. Open entry/open
exit (OE/OE) courses, traditional courses, college credit and
non-college credit courses, and one-time presentations or
facilitations are offered.
Service:
Customized workforce training and classes for college credit.
Open entry/open/exit modules.
Contact:
Ralph Swanson, Director (616) 738-8935 ext. 4201
Service hours:
General office hours, Monday Friday, 8:00 a.m. to 4:30 p.m.
Call for lab and classroom hours.
Site: 4
Career and Technical Training
Description:
Career and technical training for high school juniors and
seniors in:
Human Services Baking, Cosmetology, Early Childhood
Careers, Food Management, Public Safety and Security
Services
Engineering/Manufacturing & Industrial Technology Auto
Body Repair, Auto Mechanics, Building Services, Building
Trades, Computer Aided Drafting and Design, Diesel/Heavy
Equipment Mechanics, Electrical, Electronics,
Heating/Ventilation/air Conditioning/Refrigeration, Machine
Shop, Plumbing Technology, Small Engine Repair, Welding
Business, Management, Marketing, and Technology
Accounting and Office Services, Marketing, PC and Network
Technologies, Web Technologies
Health Sciences Dental Careers, Emergency Medical
Services, Health Careers, Pharmacy Tech
Arts & Communications Media Production,
Printing/Graphic Arts, Visual Communications
Natural Resources & Agriscience Greenhouse/Floral
Design
Contact:
Call (877) 702-8601
72
Eligibility:
Juniors and Seniors from public and private high schools
within the Ottawa Area Intermediate School District.
Site: 3
Early On
Developmental Assessment
Early Intervention for Children with Disabilities/Delays
Description:
Offers a state-wide early intervention system which provides a
range of services to help infants and toddlers, from birth to 36
months, who have developmental delays or established
conditions that may lead to delays. Will assist families with
initial screening and evaluation, and also development of a
long-term Individualized Family Service Plan. An Early On
Service Coordinator is assigned to help coordinate services.
Services are home-based.
Application:
Enrollment process includes developmental testing.
Contact:
Ottawa County, Early On Specialist
(877) 702-8602 ext. 4663
Eligibility:
Birth to 36 months of age, no income restrictions.
Fees:
No charge to families for screening, developmental evaluation,
IFSP (Individual Family Service Plan), or service coordination.
Site: 2
Infant Development Program
Developmental Assessment
Early Intervention for Children with Disabilities/Delays
Description:
Supports families with children (birth to 3 years of age) who
have developmental delays or disabilities. Services include the
following: periodic evaluation of children's growth and
development, ongoing referral assistance to appropriate
medical and social services, initial multidisciplinary
developmental evaluations of children suspected of having a
developmental delay, participation in the special education
Infant/toddler program; regularly scheduled parent group
meetings. Program is primarily school-based although some
home visits may be scheduled.
73
Application:
Contact:
Local School District or Infant Development Program
(877) 702-8602, ext. 4650
Eligibility:
Families with children, birth to 3 years of age who may have or
have developmental delays or disabilities.
Fees:
None
Site: 2
Ottawa Area Center
Public Special Schools
Description:
Provides a public school which serves the unique educational
needs of students with mental impairments. Staff is committed
to providing students with creative academic, vocational, and
social experiences that develop the child holistically, promoting
success in family and community life. Offers a variety of
unique programs and support activities to help every student
reach his or her full potential. Most of school's students are
eligible for special education under the categories of Trainable
Mentally Impaired, Severely Mentally Impaired, Severely
Multiply Impaired, or Autistic Impaired.
Application:
Call for information. Local districts recommend student
placement.
Contact:
Staff (877) 702-8602
Eligibility:
Students with mental impairments 3 to 26 years of age.
Service hours:
Site: 2
Special Education Information & Referral/Education
Description:
Provides information on a variety of early childhood education
opportunities and requirements. Provides requirements
necessary for home schooling as well as a Parent Information
Handbook on Special Education Services. Serves as a
resource to parent and teachers.
Application:
74
Contact:
Staff (877) 702-8600
Service hours:
Monday - Friday, 8 a.m. to 4:30 p.m.
Fees:
None
Site: 1
Transition Services
Description:
Transition related instruction and programs are provided by the
special education programs from all school districts in the
Ottawa Area ISD. Included are a coordinated set of activities
for a student designed within an outcome oriented process,
which promotes movement from school to post-school
activities including:
Post-secondary education
Vocational training
Integrated employment, including supported employment
Continuing and adult education
Adult services
Independent living
Community participation
Contact:
Transition Coordinator, (877) 702-8600, ext. 4096
Service hours:
Fees:
None
Site: 1
OTTAWA COUNTY 4-H CLUBS

333 Clinton
Phone:
Fax:
E-mail:
Website:
Hours:
Other Info:
(616) 846-8250
(616) 846-0655
msue70@msu.edu
www.msue.msu.edu/Ottawa
Holland area local call (616) 392-3111 ext. 8250
Grand Rapids area local call (616) 662-3100 ext. 8250
75
OTTAWA COUNTY 4-H CLUBS continued
Service:
Work with adults and youth in clubs and in special projects; use
volunteer leaders to promote growth and decision making.
Eligibility:
Youth (ages 5 19 years old), adult volunteers.
OTTAWA COUNTY HEALTH DEPARTMENT

1. HOLLAND BRANCH
12251 James St.
Suite 400
Holland, MI 49424
Phone:
Fax:
Website:
(800) 764-4111 Toll-Free

(616) 396-5266 Main - Clinic Services
(616) 494-5499 Main - Community Services
(616) 393-5645 Main - Environmental Health
(616) 393-5772 Main - Health Promotion
(616) 393-5643
www.miOttawa.org
2. GRAND HAVEN BRANCH
16920 Ferris
Phone:
Fax:
Website:
(616) 846-8360 Main

(616) 844-1778
www.miOttawa.org
3. COOPERSVILLE BRANCH
785 Randall Rd.
Phone:
Fax:
Website:
(616) 837-8171 Main

(616) 837-5823
www.miOttawa.org
4. HUDSONVILLE BRANCH
3100 Port Sheldon Rd.
Hudsonville, MI 49426
Phone:
(616) 669-0040 Main

(616) 662-3100 Alternate
76
OTTAWA COUNTY HEALTH DEPARTMENT continued
Fax:
Website:
(616) 669-3039
www.miOttawa.org
Service:
Miles of Smiles
Dental Care
Description:
Provides dental services for children 4 through 14 years of
age.
Contact:
Dental Program (616) 393-5694
Eligibility:
Four through 14 years of age. Miles of Smiles requires child to
be on Medicaid or low-income underinsured.
Service hours:
Program hours vary by site.
Sites: 1, 2, 3, 4
Children's Special Health Care Services
Health/Dental Insurance
Medical Bill Payment Assistance
Description:
Provides state and federal funds that help pay specialty
medical bills, coordinates health benefits, and covers some copays and deductibles. Covers more than 2,700 diagnoses.
Some common medical conditions that may qualify for CSHCS
are cancer, cerebral palsy, cleft palate, cleft lip, liver disease,
club foot, hypospadius, deformed limbs/amputations,
myelodysplasia/spina bifida, certain vision disorders,
paralysis/spinal injuries, hemophilia/blood clotting disorders,
cystic fibrosis/other chronic lung conditions, hearing loss,
insulin-dependent diabetes, muscular dystrophy, certain heart
conditions, epilepsy/hydrocephalus, neurological disorders,
kidney disease, and sickle cell anemia. Program may assist
with payment for initial evaluation of one of the many qualifying
diagnoses. Program does not cover behavioral/mental health
conditions such as ADHD.
Application:
Contact:
Staff (616) 846-8360
Eligibility:
Must have a qualifying medical condition and be 20 years of
age or younger. Persons 21 or older with cystic fibrosis or
77
OTTAWA COUNTY HEALTH DEPARTMENT continued
certain blood clotting disorders may also qualify. Child's

medical condition, not income, determines eligibility.
Service hours:
Sites: 1, 2, 3, 4
Health Insurance Enrollment Assistance
Description:
This program assists individuals to obtain insurance coverage
for pregnant women and children up to age 18 who qualify.
Application:
Contact:
Ruby Lampi (616) 393-5731
Eligibility:
Pregnant women and children up to age 18 who qualify.
Service hours:
Sites: 1, 2, 3, 4
Pregnancy, Prevention, & Family Planning Services
STD Program
Description:
This program provides information and services including
pregnancy testing, prescription birth control, exams, and STD
testing.
Application:
Contact:
Family Planning Clinic (616) 396-5266
Eligibility:
Qualifications vary, call the office for more information.
Service hours:
Sites: 1, 2, 3, 4
PARK TOWNSHIP
52 152nd Ave.
Holland, MI 49424
Phone:
Fax:
E-mail:
Website:
(616) 399-4520 Main

(616) 399-8540 Fax
info@parktownship.org
www.parktownship.org
78
PARK TOWNSHIP continued
Service:
Provides outdoor activity evenings with recreational options
including basketball, volleyball, softball, soccer, kickball, and
outdoor bowling for adult individuals with developmental
disabilities.
Application:
Call for information. Individuals may attend one or all of the
sessions. Please call prior to the night attending to ensure enough
volunteers are available.
Contact:
Janna Kuiphof (616) 990-2265 or e-mail jkuiphof@gmail.com.
Eligibility:
Adult individuals with developmental disabilities.
Fees:
None
Service hours:
Monday, 6:30 p.m. to 8:00 p.m.
PARKVIEW ADULT FOSTER CARE HOME

214 E. Central Ave.
Zeeland, MI 49464
Phone:
(616) 772-4424
Fax:
(616) 748-6962
E-mail:
parkviewafchome@sbcglobal.net
Service:
Provides quality care to developmentally disabled adults by giving
them a Christian atmosphere along with healthy, well-balanced
meals, a clean, safe living environment and a variety
of activities and experiences that are nurturing, satisfying, and
provide a fulfilling quality of life.
Application:
Call to have application sent and to make an interview
appointment with Administrator.
Contact:
Jennifer Phillips (616) 772-4424 or (616) 886-7434
Eligibility:
Must be able to manage two flights of stairs and go to a day
program or work Monday - Friday.
Fees:
SSI payment is accepted.
Service hours:
24 hours, 7 days
79
PATHWAYS, MI
412 Century Lane
Holland, MI 49423
Phone:
Fax:
E-mail:
Website:
Hours:
(616) 396-2301
(616) 396-8070
info@pathwaysmi.org
www.pathwaysmi.org
Monday Wednesday, 8:30 a.m. 8:00 p.m.
Thursday, 8:30 a.m. 5:00 p.m.
Friday, by appointment only
Formerly Child and Family Services of Western Michigan
and Childrens Resource Network
Service:
Adoption, foster care, child abuse treatment, parenting education,
family, and individual counseling, substance abuse treatment and
prevention, Hispanic services, respite child care resource and
referral, training, SCAN, Foster Care Network, Project Charlie,
Parent Side, CASA, juvenile community justice.
Eligibility:
Residents of Allegan, Muskegon, Mason, Lake, Oceana, and
Ottawa Counties.
PINE REST CHRISTIAN MENTAL HEALTH SERVICES

1. MAIN CAMPUS
300 68th St., SE
PO Box 165
Grand Rapids, MI 49501-0165
Phone:
Fax:
E-mail:
Website:
Hours:
(800) 678-5500 Toll-Free - CONTACT CENTER

(616) 455-6500 Main
(616) 222-4546
pam.mettler@pinerest.org
www.pinerest.org
Varies depending upon program
2. GRAND HAVEN CLINIC
Harbor Dunes Health Center
1445 Sheldon Rd., Suite 303
Phone:
Fax:
(616) 847-5145 Main

(616) 842-1495
80
PINE REST CHRISTIAN MENTAL HEALTH SERVICES continued
3. HOLLAND CLINIC
926 South Washington Ave.
Suite 210
Holland, MI 49423
Phone:
Fax:
Hours:
(616) 820-3780 Main

(616) 820-3785
4. ZEELAND CLINIC
440 South State St.
Suite 320
Zeeland, MI 49464
Phone:
Fax:
Hours:
(616) 741-3790 Main

(616) 741-3792
Monday Thursday, by appointment
5. MUSKEGON MERCY CLINIC
Mercy General Health Pavilion
1150 E. Sherman Blvd.
Muskegon, MI 49444
Phone:
Fax:
(231) 733-8231 Main

(231) 733-8418
Service:
Offers inpatient, outpatient and partial hospitalization care,
adolescent residential care, and residential care for
developmentally disabled. Also available is residential care for
seniors with psychiatric challenges and challenging behaviors.
Eligibility:
Fee for services with most insurances accepted.
PIONEER RESOURCES
1145 E. Wesley Ave.
Muskegon, MI 49442
Phone:
E-mail:
Website:
(231) 773-5355
tbowman@pioneerresources.org
www.pioneerresources.org
81
PIONEER RESOURCES continued

1373 S. Lincoln Ave.
Holland, MI 49423
Phone:
(800) 747-0718 Toll-Free

(616) 396-3585 Main
(616) 396-2987 Fax
tbowman@pioneerresources.org
www.pioneerresources.org
Fax:
E-mail:
Website:
Service:
Ottawa County Medical Transportation Program
Description:
Provides transportation for medical services such as
physician's appointments, dialysis, and therapies. Wheelchair
equipped vans are available.
Application:
Call to schedule a ride. Intake information includes
Transportation Agreement and passenger's signature for billing
responsibilities.
Contact:
Staff (616) 355-3219
Documentation:
Private, Medicaid, or Medicare insurance card. Documentation
of payment information if no insurance is available.
Eligibility:
Individual needing medical transportation. Ride must originate
in Ottawa County. No age or income restrictions.
Fees:
Fees vary per trip. Please call for fee information.
Service hours:
Monday - Friday, 6:00 a.m. to 6:00 p.m. with some nights and
weekends. Needing medical transportation.
Site: 1
SECOND REFORMED CHURCH OF ZEELAND

225 E. Central Ave.
Zeeland, MI 49464
Phone:
(616) 772-2153, ext. 105
Fax:
(616)777-9839
E-mail:
office@srczeeland.org
Website:
www.srczeeland.org
Service:
Provides Adult Literacy in a classroom setting
82
SECOND REFORMED CHURCH OF ZEELAND continued
Eligibility:
-Registered for Selective Service (if male between ages 18 and 45)
Level
SOCIAL SECURITY ADMINISTRATION

1. HOLLAND BRANCH
657 Hastings
Holland, MI 49423
Phone:
(800) 772-1213 Toll-Free

(800) 325-0778 TTY/TDD
(616) 392-4404 Main
(616) 392-1233
mi.fo.holland@ssa.gov
www.ssa.gov
Fax:
E-mail:
Website:
Service:
Social Security payments based on retirement, death and total
disability. Medicare for persons 65 years and older or on S.S.
A. Disability for 24 months. Supplemental Security Income
based on ages 65 and older, blind, disabled and little income
or resources. Also Social Security cards.
Eligibility:
Residents of western Ottawa and Allegan Counties; eligibility
prescribed by law; varies according to type of benefit.
SPECIAL OLYMPICS MICHIGAN

1. STATE OFFICE
Central Michigan University
East Campus Dr.
Mount Pleasant, MI 48859
Phone:
Fax:
E-mail:
Website:
(800) 644-6404 Toll-Free

(989) 774-3034
somi@somi.org
www.somi.org
83
SPECIAL OLYMPICS MICHIGAN continued

1075 East 8th St.
Holland, MI 49423
Phone:
(616) 394-9681 Main
Service:
Offers sports training and athletic competition for children and
adults with intellectual disabilities which features a variety of sports
and games. Olympic events include skiing, cross country skiing,
snowshoeing, basketball, bowling, aquatics, bocce, gymnastics,
softball, volleyball, poly hockey, track and field and soccer.
Application:
Contact:
Sandy OConnor (616) 394-9681
Eligibility:
Children must be age eight or older to compete.
Fees:
None
Sites: 1, 2
ST. PATRICKS CATHOLIC CHURCH

920 Fulton Street
Phone:
(616) 842-0001
Fax:
(616) 842-1174
E-mail:
parishoffice@stpatsgh.org
Service:
Career Academy provides eligible persons with a program of
education and support to improve workplace skills and increase
potential for employment and career advancement.
Services/Training includes:
- Individual assessment and career planning
- Mentor support
- Job retention support
- Life skills training
- Work skills training
- Referral and access to Michigan Works! job services
Eligibility:
- Ottawa County residency
- Must be 18 years or older
- Registered for Selective Service (if male between ages
18 and 45)
84
ST. PATRICKS CATHOLIC CHURCH continued
- Eligible to legally work in the United States

- Family income equal to or less than 200% of the Federal
Poverty Level
SUNSHINE MANOR
10334 Riley St.
Zeeland, MI 49464
Phone:
(616) 748-8318
E-mail:
joanbreuker@msn.com
Service:
A family owned adult foster care facility which provides assisted
living for the elderly and disabled.
Eligibility:
Private pay and state assistance accepted. Financial questions
directed to Joan Breuker.
TASSELL M-TEC
622 Godfrey SW
Phone:
(616) 234-4800
Website:
www.grcc.edu/tassell
Service:
Customized workforce training and courses for college credit.
THE SHIELD
Trinity Reformed Church
712 Apple Avenue
Holland, MI 49423
Phone:
E-mail:
(616) 396-6526
sarahrussman@hotmail.com,
scochinm@msu.edu
Monday Thursday, 3 p.m. to 5 p.m.
Hours:
Service:
After school program serving Holland East Middle and Black River
youth; offering tutoring, mentoring, skill building, and recreation.
85
THERAPEUTIC HORSEMANSHIP OF WEST MICHIGAN

18095 68th Ave.
Phone:
(616) 837-6112 Main
E-mail:
thwm@altelco.net
Website:
www.therapyriding.org
Service:
Offers weekly classes in horse care; riding and related disciplines
with emphasis on therapy benefits; competition team; one-day,
experiential learning opportunities.
Application:
Call for registration packet including physician or therapist referral
and class schedule.
Eligibility:
Minimum age of 3 years. Some weight and physical restrictions.
No income or residency requirements.
Fees:
Per session fees on sliding scale. Some sponsorships. No
insurance billing.
Service Hours:
April October, Monday Thursday, 9 a.m. to 9 p.m.
Off-Season Answering machine checked twice daily.
UPWARD BOUND
263 College Ave.
PO Box 9000
Phone:
(616) 395-7745
Fax:
(616) 395-7453
E-mail:
colburn@hope.edu
Website:
www.hope.edu/admin/upbound/
Hours:
Other Info: Located at Hope College
Service:
Academic upgrading, tutoring, counseling, cultural enrichment,
social activities, college preparation for high school students.
Eligibility:
Students from Holland, West Ottawa, and Fennville schools in
grades 9 -12 with college potential from limited income families.
86
URBAN YOUTH MINISTRY

514 Lincoln Ave.
Holland, MI 49423
Phone:
Fax:
E-mail:
Website:
Hours:
(616) 395-2508
(616) 395-4174
uym@triton.net
www.urbanyouthministries.net
Office, Monday Thursday, 9 a.m. to 3 p.m.
Summer Program, 10 a.m. to 2 p.m.
School-year, 3 p.m. to 8:30 p.m.
Service:
After school program for middle school and high school students.
Various youth programs such as vocational classes including auto
repair, welding, small engine repair, bike repair, gardening, pottery,
photography, woodshop, upholstery, music, quilting, sewing, and
cooking in the evening with one on one adult role-models from the
community.
Eligibility:
All area youth.
WESTERN MICHIGAN TEEN CHALLENGE

440 Pontaluna Rd.
Muskegon, MI 49444
Phone:
(231) 798-7927
Fax:
(231) 798-8147
E-mail:
info@wm-tc.com
Website:
www.wm-tc.com
Hours:
Other Info: Available by phone 24 hours
Service:
One year Christian residential rehabilitation center for drug or
alcohol addiction and/or abuse, as well as other life-controlling
problems. Counseling is also available on an emergency basis.
Eligibility:
Males and females over age 18; will make referrals to other
agencies for anyone under age 18; take court referrals. Must have
an interview before admission.
87
WINGS OF MERCY
10720 Adams Street
Holland, MI 49423
Phone:
Fax:
E-mail:
Website:
Hours:
(616) 396-1077
(616) 396-0650
wings@wingsofmercy.org
www.wingsofmercy.org
Monday Friday,
8:30 a.m. to 12 p.m., 1 p.m. to 5 p.m.
Other Info: (888) 786-3729 Toll Free
Service:
Wings of Mercy provides no-cost air travel to eligible persons
needing to travel to medical facilities beyond the West Michigan
area. The flight range is anywhere in the USA east of the Rocky
Mountains.
Eligibility:
Patients from a five state area (Michigan, Indiana, Illinois,
Wisconsin, and Ohio) who need treatment and have limited
disposable incomes. Medicaid and Medicare accepted.
YOUTH FOR CHRIST OF OTTAWA & ALLEGAN CO.

159 South River Ave.
Holland, MI 49423
Phone:
(616) 392-1479
Fax:
(616) 748-6091
E-mail:
ghyfc@ghyfc.org
Website:
www.ghyfc.org
Hours:
Monday Friday, 9 a.m. to 12 p.m. & 1 p.m. to 3 p.m.
Other Info: 24-hour answering machine
Service:
YFC community outreach programs: for middle school students in
the Holland, West Ottawa, Zeeland, and Hamilton areas.
School focused club meetings, Bible study groups, retreats,
camps, and many other special activities.
Teen Moms meets every Tuesday evening at Maplewood Church,
133 E. 34th Street, Holland from 6:30 p.m. to 8 p.m. Teen Moms is
for any pregnant or parenting young woman between the ages of
12 19 years old. Transportation may be available and childcare
is provided during the meetings. If you have questions, call Jody at
(616) 394-4761.
Eligibility:
Junior high youth. Pregnant and parenting young women,
ages 12-19.
88

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3

Assisting students with disabilities transition into the community.

Assisting students with disabilities transition into the community.

This Resource Guide is distributed for the purpose of assisting

students and their family transition from high school to a healthy

Information was compiled with cooperation from the Ottawa

This information is current as of September 1, 2008.

For further information, changes, or corrections contact:

TABLE OF CONTENTS SERVICE INDEX continued

DISABILITY NETWORK/LAKESHORE .............................

TABLE OF CONTENTS SERVICE INDEX continued

MOBILITY AND ORIENTATION TRAINING

TABLE OF CONTENTS SERVICE INDEX continued

RECREATION AND COMMUNITY ACTIVITIES

SERVICES FOR PERSONS WITH DISABILITIES

TABLE OF CONTENTS SERVICE INDEX continued

SPECIALIZED INFORMATION & REFERRAL

TABLE OF CONTENTS AGENCY INDEX continued

HOPE COLLEGE EDUCATION DEPARTMENT .................

TABLE OF CONTENTS AGENCY INDEX continued

TASSELL M-TEC .................................................................

2-1-1 OF OTTAWA COUNTY

(888) 353-6717 Toll-Free

ALLEGAN COUNTY COMMUNITY MENTAL HEALTH

ALLEGAN RESOURCE CENTER

(877) 468-9335 Toll-Free

ALTERNATIVES IN MOTION continued

ANSWER TO PRAYER FOUNDATION

ARBOR CIRCLE continued

- Homeless Youth Services of Ottawa County Crisis

ARC/ADVOCACY AND RESOURCE CENTER

(800) 678-0995 Toll-Free

ASSOCIATION FOR CHILDREN'S MENTAL HEALTH

(517) 372-4016 Main

ASSOC. FOR THE BLIND AND VISUALLY IMPAIRED

(800) 466-8084 Toll-Free

ASSOC. FOR THE BLIND AND VISUALLY IMPAIRED continued

AUTISM SOCIETY OF MICHIGAN

(800) 223-6722 Toll-Free

AUTISM SOCIETY OF MICHIGAN continued

Muskegon County Chapter Jo Ann Gaunt (231) 798-2566

BETHANY CHRISTIAN SERVICES

BETHANY CHRISTIAN SERVICES continued

BOYS & GIRLS CLUB OF GREATER HOLLAND

CAREER ASSESSMENT CENTER

CATHOLIC SOCIAL SERVICES OF OTTAWA COUNTY

CENTER FOR DISPUTE RESOLUTION

CENTER FOR WOMEN IN TRANSITION

(800) 848-5991 Toll-Free 24-Hour Crisis Helpline

CENTER FOR WOMEN IN TRANSITION continued

(800) 848-5991 Toll-Free 24-Hour Crisis Helpline

(269) 673-2299 Main

CENTER FOR WOMEN IN TRANSITION continued

CENTRAL AVENUE GROUP HOME

CHILDRENS LEUKEMIA FOUNDATION OF MICHIGAN

CHILDRENS LEUKEMIA FOUNDATION OF MICHIGAN continued

CHRISTIAN LEARNING CENTER/DIRECTLINE DIVISION

CITIZENS ALLIANCE TO UPHOLD SPEC. ED. (CAUSE)

CITIZENS ALLIANCE TO UPHOLD SPEC. ED. (CAUSE) continued

(800) 221-9105 Toll-Free - Outside Lansing Area

(800) 715-5820 Toll-Free Outside Grand Rapids Area

COMMUNITY MENTAL HEALTH OF OTTAWA COUNTY