Certificate of completion

IHI OPEN SCHOOL FOR HEALTH PROFESSIONS

This certificate is awarded to

Delia Garcia
in recognition of successful completion of the basic curriculum comprising 23.5
hours of online learning in the areas of

IMPROVEMENT CAPABILITY, PATIENT SAFETY, LEADERSHIP,

PERSON- AND FAMILY-CENTERED CARE, TRIPLE AIM FOR
POPULATIONS, AND QUALITY, COST, AND VALUE

Maureen Bisognano
President and CEO
Institute for Healthcare Improvement

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12/2/2015 4:46:52 PM