DECEMBER 16, 2015

MR. SAMI M. AL-FAYEZ

GENERAL MANAGER
LAWASEQ CO.

REJECTION (STICKNOTES)

SIR,
REGARDING THE MISTAKED OF MARINA INC. PRINTERD CO. (TAWUNIYA) STICKNOTES,
SIZE 120 X 160, QUANTITY: 100 PADS, 200 TRACK, 1966 METERAGE
ACCORDING TO MY INVESTIGATION, I WOULD LIKE TO APOLOGIZE FIRST FOR THIS
PROBLEM BECAUSE I ADMIT THAT I AM ONE TO MAKE MISTAKE THIS JOB. FIRST OF ALL
BEFORE I ISSUING THIS JOB I ASKING FIRST THE ARTWORK BASED ON THE P.O
APPROVED BY CUSTOMER, BUT THIS IS THE SECOND TIME TO RUN THIS JOB
ACCORDING TO MR. KAMAL, BEFORE HE RELEASE THE ARTWORK AND HE SAID
REPEAT BUT ON THE ARTWORK WE HAVE CHANGES ON THE CORRECTION OF
(SULTAM) INSTEAD OF (SULTAN) THE CORRECT WORD. BECAUSE BEFORE THE PLATE
RELEASE IS (SULTAM) WORD SO THAT I THOUGH THIS IS REPEAT JOB, BUT ON THE
SIDE THE OPERATOR AND QA HE DID NOT DOUBLE CHECK ACCORDING TO THE
ARTWORK VERSUS TO ACTUAL RUN BECAUSE WE HAVE ARTWORK ON THE JOB
ORDER, BUT I DID NOT BLAMING THIS MISTAKE TO THE PERSON THAT WHO MAKE THE
ROOT CAUSE FOR THIS PROBLEM..
IM JUST TELLING THE RIGHT WAY TO INTERSEPT/ENCOUNTER THIS PROBLEM, EVEN
IT IS REPEAT OR NEW JOB WE MUST TO VIGILANT ACCORDING TO THE PROCESS
FLOW OF THIS JOB.

SINCERELY,
JOVIL DE MESA