Shandie R.

Summerford
100 Wann Circle
Pisgah, AL 35765
Home: 256-451-3861
Cell: 256-717-8438
shandyclare200@aol.com
Career Summary
Skilled and experienced receptionist with computer, customer service, and
clerical knowledge. More than two years working in computer office positions
in Alabama. Recognized for delivering unparalleled technical support. A
verifiable track record of success backed by impeccable references. Areas of
expertise include the Microsoft Office Suite (Word, Excel, PowerPoint, and
Access) with computer hardware and liberal arts.

Employm Westat Research Company

Rockville, MD
ent

P.A.T.H. Study February 2014 to December 2014 | N.A.E.P. Study December

2014 to Present

Worked from Home Office (P.A.T.H. Study)

Productively worked with efficiency

Made own hours, submitted time sheets, and organized a home office
(P.A.T.H. Study)

Scruggs, Dodd and Dodd Attorneys

Fort Payne, AL
Receptionist/Personal Secretary March 2010 to November 2010

Answered multi-line phone system

Wrote letters and dictations

Handled billing statements and mailed documents

Greeting clients and personal errands

Farmer Wireless
Rainsville, AL
Sales Representative June 2009 to December 2009

Greeting customers and handling personal information

Sold and activated cellular equipment

Answered questions about service and quality

Northeast Alabama Community College
Rainsville, AL
Computer Department Personal Assistant/Work-study for Sam Dobbs January
2008 to March 2010

Setup of computer/computer labs

Basic Server Administration

Answered Basic Technical Support Problems

Organizing and Cleaning

Answered the phone and scheduled meetings

Educatio
n

Northeast Alabama Community College - Rainsville, AL

Equivalency: Associate of Science in Computer Information Systems
Hardware
Software
Programming (C++)
Northeast Alabama Community College - Rainsville, AL