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INTRODUCTION
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INTRODUCTION
Organization is a social unit which is deliberately constructed and
reconstructed to seek specific goals. An organization comes into existence
when there are a number of persons in communication and relationship to
each other and are willing to contribute towards a common Endeavour. The
evolution or organization dates back to the early stages of human
civilization when two or more persons began to cooperate and combine
together for fulfilling their basic needs of food, clothing, shelter and
protection of life. Thus, an organization is born when people combine their
efforts for some common purpose. It is a universal truth that an individual is
unable to fulfil his needs and desires alone because he lacks strength,
ability, and resources. So he seeks the cooperation of other people who
share goals with him.
This study is done at KITEX Ltd, Kizhakkambalam, Aluva. It has
been carried out to get an understanding of the structure and functioning of
the organization. This study is to undertaken to get an exposure to the
functioning of different departments of the company.
It also helps to
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OBJECTIVES OF STUDY
To familiarize the students with a business organization to relate theory
with practice.
To familiarize the student with an organization structure and its
functioning.
To familiarize them with the different departments in the organization
functions and activities including documentation.
To enable the student to understand how the key business and processes
are carried out in an organization.
To understand how information is used in organization for decision
making at various levels including data flow diagram.
To conduct a short analysis of the organization.
To study the financial performance of the organization by doing
financial analysis.
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covers the details of the departments in which the trainee could get access
and interact with responsible executives.
Methodology
This study was a descriptive study conducted mainly to familiarize with
the activities, processes, policies, programs and procedures followed in the
firm. Required data for the study was collected through monitoring
interrogation. The study is made personally visiting the company at
Kizhakkambalam; the data were collected through various methods.
The methods adopted mainly are:
Primary Data
Primary data collected through discussion with manager, various
department heads, officers and employees.
Secondary Data
Secondary data for the study was collected from internal annual
reports, website, and office records were used for collecting relevant
information for this study and from external sources. Internal records like,
annual reports, website, office records, management reports, house
magazines used for collecting relevant information for this study. The data
needed to prepare this study was obtained from other published sources like
internet, magazines, business dailies, journals and business magazines.
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Limitations of Study
The researcher is beginner in the field.
Detailed study could not be performed due to time constraints.
Confidential data was not available.
Most of the interactions with the management personnel wear within
the peak time office time which would have let to biased decisions.
Unavailability of financial datas restricted me to analyses the financial
position of the company.
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CHAPTER: 2
INDUSTRY PROFILE
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GLOBAL SCENARIO
According to the statistics, the global textile market possesses a worth
of more than $400 billion presently. In a more globalize environment, the
industry has faced high competition as well as opportunities. It is predicted
that global textile production will grow by 25% between 2002 and 2010 and
Asian region will largely contribute in this regard. High production of wool,
cotton and silk over the world has boosted the industry in recent years.
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Japan, India, Hong Kong and China became leading producers due to their
cheap labour supply, which is an important factor to the industry. The World
Trade Organization (WTO) has taken many steps for uplifting this sector.
In the year 1995, WTO has renewed its MFA and adopted Agreement on
Textiles and Clothing (ATC), which states that all quotas on textile and
clothing will be removed among WTO member countries. Moreover the
role of multifunctional textiles, eco- textiles and customized textiles are
considered as the future of the textile industry.
INDIAN SCENARIO
Textile industry in India, the second largest employment generator after
agriculture, holds significant status in India as it provides one of the
most fundamental necessities of the people. Textile industry was one of
the earliest industries to come into existence in India and it accounts for
more than 30% of the total exports. In fact Indian textile industry is the
second largest in the world, second only to China.
Textile industry is unique in teams that it is an independent industry,
from the basic requirement of raw material to the final products, with huge
value of addition at every stage of processing. Textile industry in India has
vast potential for creation of employment opportunities in the agricultural.
Industrial, organized and decentralized sectors& rural and urban areas,
particularly for woman and the disadvantaged, Indian Textile Industry is
constituted of the following segments: Readymade Garments, Cotton
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Till the year 1985, development of textile sector in India took place in
terms of general policies. In 1985. For the first the importance of textile
sector was recognized and a separate policy statement was announced with
regarded to development of textile sector. In the year 2000, National textile
policy was announced its main objective was to provide cloth of acceptable
quality of the reasonable prices for the vast majority of the population of the
country to increasingly contribute to the provision of sustainable
employment and the economic growth of the nation and to compete with
confidence for an increasing share of the global market. The policy aimed at
achieving the target of textile and apparel exports of US $50 billion by 2010
of which the share of garments will be US $25 billion.
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STATE SCENARIO
The southern states have a rich legacy of traditional textiles. They are
the irrefutable textiles maharajas of the country, churning out evitable
stunning silks and cotton that are lapped up by people all across the
continent the textile industry generate huge revenues for Kerala.
Thrissur is famous for the textile industry. Thrissur is also famous for
its hosiery mills. Lakshmi mills of Pullazhi, Rajagopal textiles of Athani,
Alagappa textiles of Alagappanagar are famous for their textile industry.
Besides weaving saris, Kerala also produces premium quality lace and
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CHAPTER: 3
COMPANY PROFILE
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Kitex Limited
Anna Aluminum Company (Chackson)
Saras spices
Kitex Garments
Scoobeeday products pvt ltd
Kitex Limited
Anna Groups weaving unit, Kitex Limited was established in 1975.
The company is engaged in the production of fabrics made of cotton and
other blends, grey cloth, bed sheets and lungies. Through the years, the
company has carved a niche for itself in this highly competitive industry
with its tradition of world class quality.
Kitex is engaged in production of fabrics made of cotton and other
blends, grey cloth, bed sheets and lungies are available in four various
types-Executive, Medium Super, Medium and Economy all are priced
differently. Kitex white gives us an array of white dhothies single as well as
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double. It becomes with streaks of colors and gold to add to the looks our
dhothies. We also have beautiful and wide range of bed sheets under the
label of Sweet Dreams. Through the years the company has carved a niche
for itself in this highly competitive industry with its tradition of world class
quality.
Kite has a well-organized production department and is committed to
cent percentage quality in all the production process. In the production
department Kitex has 383 power looms and 22 automated loom. There are
about 390 workers in the plant. They use both automated and power looms
in the production process. The annual sales range is in between US $10
million US $50 million. Kitex follows a line organizational structure and
their span of management is narrow due to this they have the advantage like
reinforcing authority relationship by emphasis of status given, preventing
cross communication etc.
Kitex products are marketed through 2000 authorized dealers. Kitex
fabrics are now exported to many parts of the world. Kitex is going in for a
major expansion plan to augment the production capacity. At the dawn of
the new millennium Kitex entered in to the luggage and baggage industry
under the brand name of ScoobeeDay.
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VITAL STATUS
Name
Kitex Limited
Address
Kizhakkambalam, Aluva
Registered Office
Kizhakkambalam
Nature of Business
Nature of Product
Products
Brand Name of the Product:
Kitex
1400
Production Capacity
Rs 3, 39, 01,060
200 crores
Growth
Steady
Founder
Chairman
Director
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Managing Director
Mr Sabujacob
Auditor
Banker
ISO CERTIFICATION
Kitex got ISO 9001-2000 IN February-2007. They are committed to
manufacture and deliver quality. Kitex Limited is the leading manufacturer
with ISO 9001 - 2000 in South India of all varieties of Greige Fabrics, Yarn
dyed fabrics, Dobby and Leno dobby fabrics made of Cotton, Polyester
cotton, Cotton Nylon, Cotton Flax, Linen, Cotton Linen, Cotton Lycra,
Polyester Lycra etc. They can do any weaves / qualities like cambrics,
sheetings, poplins, mulls, casements, drills, twills, linos, satins, bed fords,
oxfords, stripes etc. They have 525 running Looms of Sulzer, Picanol,
Dornier & Cimmco making around 13, 00,000 Metres of fabrics every
month.
They are the leading manufacturer with ISO 9001 - 2000 in South
India of all varieties of Greige Fabrics, Yarn dyed fabrics, Dobby and
Leno dobby fabrics made of Cotton, Polyester cotton, Cotton Nylon, Cotton
Flax, Linen, Cotton Linen, Cotton Lycra etc.
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VISION
World Class
Manufacturer
A world class manufacturing company focusing on all round business
excellence through a Total Quality Management (TQM) system with
committed leadership, effective team work, delighted customers and
satisfied employees in an environment friendly organization.
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MISSION
To manufacture fabrics and proceed fabrics as per the specification
efficiently in a professional and environment friendly manner, on time and
at the right cost with high customer satisfaction to become a world class
organization through continuous improvement.
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QUALITY OBJECTIVES
Bag Division
To increase the sales quantity of school bags by 10% with respect to the
sales quality of the previous year.
To reduce the customer complaint by 10% with respect to the previous
year.
Garment Division
To increase the capacity utilization by 25% from the existing level.
To increase the numbers of dealers by 25%.
QUALITY POLICY
We are committed to manufacture and deliver quality fabric, bags and
readymade garments as per the customer specification and requirements,
efficiently in professional and environment friendly on the time and at most
customer satisfaction while during to become a world class organization
through continuous improvement.
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QUALIFICATION OF EMPLOYEES
Top level: Professional qualified having sufficient industry experience.
Middle Level: Graduation and above which experience in relevant data
(Both Management and Technical)
Junior Level: Diploma/ Industrial training certification in textile
industry experience.
ORGANIZATIONAL
CONTRIBUTION
TO
SOCIETY
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COMPETITORS
From the marketing department, we can get an idea about their
products marketing strategies, strength and weakness, competitors strategy,
attraction. Major competitors are MCR, Angel, Janson, VBC, KKB, Ramraj
and others. The competitors strategies are advertising promotion through
film stars. This is very high in the case of MCR. In case of MCR dhothies a
large veariety of Karas have been introduced in the market. They also sell
different colors 141 lungies in market for attracting customers. In case of
Kitex Limited the margin is comparatively low. The major problem of
competitors are poor color dyeing, poor quality etc, compare to toKitex
product other products are cheaper. Most of the customers choose Kitex
products because of its quality, most of the customers choose other products
because of the higher price of Kitex products.
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ORGANIZATIONAL HIERARCHY
Kitex limited follows the line or military organization structure.
Managing director is the top level. Other functional mangers followed by
them. The span of control of the organization is narrow spans. The main
advantage of this type of control is that close supervision, clear chain of
command and close control and fast communication between subordinates
and superiors. The model of the organizational design is a mechanistic
model. An efficient management system plays a dominant role in the
success of all business units.
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It is the section that declares the level of output, its product in pattern,
pricing technique, marketing style and event mode of conduct of its
executives. The chairman and the managing director who are the
representatives of the shareholders take the import decisions of the group
concerns. They perform strategic planning and policy making function of
Kitex Limited for their health, the General manger, top executives of the
companys management are appointed.
General manger is responsible for the smooth, efficient and
productive functioning of the unit, from the production to the marketing.
The middle level management companies of production of production
manager, marketing manager, finance manager, personnel manager,
purchase manager, store manager and quality controller.
PRODUCT PROFILE
Kitex is engaged in the production of all varieties of grey fabric made
of 100% of cotton. The products manufactured by the company are
industrial goods and consumer durable goods. 85% of the goods (Grey
Cloth) are sold as such other companies per production units in the textiles
and garments.
15% of the cloth manufactured by the company is converted into
Lungies, Dhothies, Mulls and Bed Sheets. Various units in Tamil Nadu do
these conversions. This conversion process includes resizing, mercerized,
bleaching, printing, dyeing etc.
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The products sent for processing will take one and half month for
completing the cloth and then packed to make it ready for dispatch.
PRODUCT GALLERY
Lungies
Executive
Medium Super
Medium
Economy
Dhothies
Smart Line
Smart Line Gold
Ready Wear
Smart
Bed Sheets
Sweet Dreams 50
Sweet Dreams 60
Sweet Dreams Double Sheet
Duo/Sd 60 bed sheet + Pillow covers
Solitude double sheets
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Scoobee Products
School Bags
College Bags
Travel Bags
Ladies Bags
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continuous basis. After the final stitching of bags each unit is taken
separately for a strict
quality check. Besides that random checking is also 5ade by quality control
system. Imported and domestic machineries are used in the factory which
can function continuously without any break. Computer programmed
machines are also used in the plant which can perform multiple tasks. The
factory run on the shift from 8.30 am 6.00 pm. At the time of season the
work starts at 8.00 am and is continuously up to 9.00 pm. In such cases
overtime allowance is given to the workers. There is no stiff competition for
scoobee day bags in the field of school bags. The bags are supplied in
Kerala and Tamil Nadu a share is expected to middle east. The company is
expecting a sale of over 15 lakh units of bags in the current financial year
and they are also very keen to introduce newer models of the brand to the
ultimate customers.
Scoobee Day
At the dracon of new millennium the new generation was presented
with an innovative school bag from Kitex, the main offshoot of Anna
Group. Scoobee Day bags are compactly designed with unique features,
antistrain shoulder paddings and acupressure bud specially designed to
minimize the strain on the back and shoulders. Scoobee day from the house
of Kitex has a wide range of school bags which became an instant hit, and
Scoobee became a close companion to all school going kids. With shoulder
strap cushion and rear padding for added comfort, Scoobee day bags come
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in various odour combinations. Using ribs top fabrics and leak proof
materials. Scoobee day are attractively priced. The unique features include
special pouch, water bottles, Tiffin boxes and even a secret pocket.
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The brand all through it is a story has told stories how scoobee helps
the kids in distress, fighting those monsters who tried to attack kids. The
brand also has the tagline Scoobee Day En Changathi (in Malayalam
translated t scoobee day my friend). The brand told consistent stories which
involved kids being chased by dragons.
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KITEX LUNGIES
Executive: superior quality lungies available in various designs and
colors.
Medium Super: comfortable lungies would love to drape. Available in
various designs and color combinations.
Medium: experience freedom and coolness with medium range of
lungies, come to you in warm color and various design.
Economy: after a hard day of work, fump into lungies to ease your
tension, to smooth your senses and to feel relaxed.
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MULL
NAME
LENGTH
PRICE
Economy
127
48
Medium
128
60
KITEX DHOTHIES
Smart line: while single dhothy with streaks of either dark red blue or
dark green lines; which can be worn equally at home and outdoors.
Smart line gold: Cream color single dhothy with streaks of gold cherry
lines for special occasions.
Ready wear: plain white single dhothy you will love to drape anywhere
anytime wears.
Smart: pure cotton white double dhothy with lines in 5 different colors
to choose from.
DAGO BERT
Kitex also introduce shirting and suiting in the market under the
brand name Dago Bert. Material used for the shirting is pure cotton and for
suiting is polyester mix viscose. Dago Bert shirting and suiting are woven
from the finest cotton, using the toughest materials that are soft to touch
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when draped on your body. Featuring the most contemporary designs along
with the latest weaving techniques, Dago Bert shirting and suiting are
available in a variety of colors and shades.
vests and brief: Agna a range of bras and panties ensures seamless fit and
finish. Both brands are specially processed fabric which fells smooth and
healthy even on soft skin of new born.
VITAL STATISTICS
Name
Kitex Ltd.
Address
Registered Office
Kizhakambalam
Founder
Mr. M. C. Jacob
Director
Auditor
Bank
4 Crore
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Brand Name
Kitex
Employment Potential
2000 Workers
Number of Machine
654 Machines
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Objectives
1. Increase sales of value added item by 20% from the existing level.
2. Reduce rejection by 10% from the present level.
3. Reduce customer complaint by 10%.
4. Increase product range by introducing new inner garments
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CHAPTER: 4
ORGANIZATION STRUCTURE
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ORGANISATIONAL STRUCTURE
Kitex Ltd follows the line or military organizational structure.
Managing Director is the top level, other functional managers followed by
him. The span of management in the organization is narrow span. The main
advantage of this type of control is that close supervision, clear chain of
command, and close control and fast communication between subordinates
and supervisors. The model of the organization design is mechanistic
model.
An efficient management system plays a dominant role in the success
of all business units. It is this section that declares the levels of output, its
product in pattern, pricing technique, marketing style and even the mode of
conduct to its executives. Managing director who are the representatives of
the shareholders take the important decisions of the group concerns. They
perform strategic planning and policy making functions of Kitex ltd. For
their help General Manager, top executives of the company management are
appointed. General Manager is responsible for the smooth, efficient and
productive functioning of the units from the production to the marketing.
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Assistant Ofcer
Asst. Manager
Manager executives
Executive
ExecutiveManager Administration
Manager Personnel
Manager Finance
Manager executive
Purchase Ofcer
Ofce Assistant
General Manager
Vice President
ORGANISATION
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CHAPTER: 5
Assistant Inspector
Supervisor
Shift In charge
Quality Inspector
Quality Manager
Production Manager
FIG 3.1
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returns
l. Preparation and implementation of cost reduction and cost
control programs
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figures
Profit and loss account
Balance sheet
Fund flow statement
Cash flow statement
Cost sheet
Cost variance report
Bank reconciliation statement
Comparative statements
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Chairman &
Managing
Director
General
Manager
Manager (Finance)
Manager
(Accounts)
Assistant Manager
Assistant
Manager
Executive
(Data
Entry)
Executive
(Bank)
Cashier
Executive
(Tax)
Exec
utiv
e
(Cen
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Production Department
Production is the process by which raw materials and other inputs are
converted in to outputs. Among all functional areas of management,
production is considered to be crucial in any organization like Kitex Ltd. In
Kitex Ltd, mainly the production of Greige clothes takes place under the
production department. The production manager is known as Weaving
Master.
through
personnel
and
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administrative
Design of product
Design of production system
Production planning and control
Layout of plant
Selection of location
Selection of plant and equipment
Research and development
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Ordinary power looms required two persons per loom. Two modern
looms require one person. That means 505 of labor expense can be saved by
modern looms. The ordinary looms are also in the process of automation
and modernization. 75 % of modernization work is completed.
Production Program
The process of textile industry is broadly divided in to two:Albertian Institute of Management
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a. Spinning
b. Weaving
In Kitex Ltd, the weaving of cotton Greige cloth is the major process.
The basic output of this unit is 100 % cotton Greige cloth, which is the raw
material of most of the cotton textile industries. About 85% 0f the total sales
of these units are from the sales of lungies, mull, bed sheets, and dhothies
prepared from this cotton Greige cloth.
Production Process
There is a lot of process should be given to cotton yarn before it
undergoes the process weaving and whole department is known weaving
preparation. It is the heart of weaving mill in the preparatory department the
yarn undergoes the process namely
a. Warping
b. Sizing
c. Beam Draw-In
d. Pirn Winding
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e. Weaving
f.
g.
h.
i.
Folding
Recounting
Grading
Bailing
a) Warping
The yarn from spinning mills gets in the form of ones, copies
etc The warping process consist in winding of a known number of warp
threads of a definite length parallel to each other on warping beam or
weavers beam from the cones according to the number of ends from
particular quality there a limit for the number of ends to be taken in a
warping beam. It is known as creel capacity of warping machine. In Kitex
Limited, warping machine is made from Amrithalakshmi Machines Works,
Mumbai. Its real capacity is 564. Before taking a new quality in warping,
we have to know about the construction details of fabrics quality at least the
total number of warp ends in the particular quality. The speed of warping
machine might be variable according to the count of the yarn depending up
on the kind of stock yarn and processing technique.
b) Beam Draw-In
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The warp from sized beam is first drawn through dropped wires,
healds and clothes and then read dents according to the design to weave
(plain/ twill, drill, stain, weave etc.
c) Pirn Winding
It is the process of winding gain on pirns for perception of weft
yarn for weaving. This yarn need not require sizing most often weft pirns
for use in automatic shuttle loom (power loom) for using looms equipped
with a weft feeler, the weft pirns are wound with a bottom bunch.
Due to weft yarn winding the parameters of the pirns are
changed, the yarn quality improved to the estimation of dust, fluff and
spinning faults. After winding, the yarn has more uniform and balanced
structure. There are two types of winding machines in this company.
-Automatic pirn winding machines
-Circular pirn winding machines
d) Weaving
The method or process of interacting two yarns so that they cross
each other at right angles to produce fabrics. The warp threads length wise
fabrics and filling threads (weft and picks) run front side to side. The
weaving looms may be classed in to two groups that is looms are
intermitted fabric formation and looms for continuous fabric formation the
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woven fabric cut down from the loom is again unwounded and checked the
quality by supervision of trained checkers and re checkers before folding
and bailing. The checking inspection is as per American 4 Point System.
e) Folding
After classified the fabrics is folding by machine (1 meter
pinning) and counting the meter length and marked.
f) Recounting
The meter length is again recounted and assured the fabric and
sealed and gone for bailing.
g) Grading / Sorting
In the quality department, the following operations are carried out
-Sorting or grading of Greige fabrics
-Checking all technical conditions stipulated for fabrics from fluff, thread
ends
-Knots and tags putting a speed mark with a pen on the ends of the fabric
piece indicating the fabric style, measure and grade
h) Bailing
The graded or sorted fabrics packed in bailed condition under the
supervision on the basis of quality. The standard packing in one ball
contains 1000 meters. For bailing, the company has a bailing press which is
in good working condition.
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Pollution Control
The company doesnt have any pollutant products or bye products. The
only pollutant may be cotton particles that may get spread in the loom shed.
To prevent this, the factory is having sufficient humidifier to help the cotton
particles settle on the ground. In addition to this, the factory and premises
are cleaned on a regular basis. The sound of weaving mills is also causes
pollution. The company provides sound deafening materials to the workers
to protect their ear drums.
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Yarn
Warping
Pirn
Winding
Sizing
Beam
Draw in
Weaving
Knotting
Greige
Cloth
1st Piece
Inspection
Checking
Dispatch
Un
Winding
Cutting
Folding
Recountin
g
Packing
Grading
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General Manager
Manager
Manager
Shift in
charge
Preparatory in
charge
Maintenance super
wiser
Supervisor
Helper
Jobber
Electrical
engineer
Weaver
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Marketing Department
Marketing is the activity through which a company is able to generate
the revenue for the functioning of the organization. Kitex Ltd. Has got a
very good marketing department controlled by efficient and dynamic
marketing manager. Marketing manager reports to General Manager and
Managing Director. Marketing department is divided in to three such as
Marketing (Greige fabric), Marketing (finished fabric / bags) and
Advertising and Sales Promotion. Under each section, Assistant Managers,
Marketing Executives, Sales Executives and Sales are there to assist him
Kitex markets its processed products like lungies, dhothies, bed
sheets and mulls etc mainly through dealers. Almost all Kitex products
are available at the dealer shops. The products are transported to the dealers
by deliver vans. Sales Executives take orders of different items from the
dealers once in a month
The company is having 1000s dealers spread all over Kerala. In
Greige market, garment manufactures all 54rrffover India use various textile
sorts manufactured by the company. The company is selling their Greige
fabrics as such to various garment exporters to Mumbai, Bangalore, Delhi,
Chennai, Calcutta, Ahmadabad etc 75 % of the sale is done through
authorized agents on commission basis and balance is through Direct
Marketing. The garments manufactured by the group under the brand name
Kitex are accepted all over the world.
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Marketing Policy
This company has a strategic marketing policy. The company mainly
targets its customers and promotional activities are based on the above
aspects. The company doesnt entertain any middle man. They deal directly
with their dealers. The company is following a hierarchical channel of
distribution.
Company
Dealers
Consumers
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Marketing Function
Kitex has a dealers network of more than 2500 dealers spread all
over Kerala. The sales of customer goods are concentrated on Kerala,
Tamilnadu, and Karnataka. In addition the company has direct outlets in
Kerala and Tamilnadu. Dealership is allotted only after assessing the credit
worthiness, efficiency, and the products are delivered through the van of the
company either at the dealers goes down or at the dealers show room. The
company is selling their Greige fabrics as such to various garment exporters
to Mumbai, Bangalore, Delhi, Chennai, Calcutta etc. 75 % of the sales is
done through authorized agents on commission basis and balance is through
direct marketing.
Marketing Strategies
The marketing department is one of the efficient and effective
departments in Kitex. This department is always vigilant about its
environment and very conscious about the market potential, major
competitors strategies, weaknesses etc. Maintaining the efficiency and
effectiveness the top management appointed a General Manager for
marketing department. The present GM (marketing) is an experienced
management professional.
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In the case of all major companies, the margin is very high when
they sell their products to dealers. However, in the case of Kitex Ltd the
margin is comparatively low. The major problems of competitors products
are poor quality, poor color dyeing etc. Compared to other products, most
customers choose Kitex brand because of its high quality despite of its a bit
high pricing..
Kitex products achieved the maximum market share in the period if
festivals like Onam, Christmas, Ramzan and Vishu. In normal case, profit
margins of the products are 15% to 20%.In the case of technical competence
Kitex introduced new automatic waving suzionlooms, which are imported
from Switzerland. The only competitor having this type of technology is
Janson. The quality, usage and brand image of Kitex products in the market
is very high.
Market Segmentation
Marketing consist of buyers of different in one or more aspects.
They may differ in their wants, purchasing power and geographical
location, buying attitudes and buying practices. Any one of the variables can
be used to segment a market. The market segmentation procedure of Kitex
mainly focuses on survey.
The marketing manager conducts the survey process. The staffs of
R&D department are responsible for it. It includes informal interview, with
focus group of consumers to gain insight in to their motivation, attitude and
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Show Rooms
The company has showroom sales in addition to sales to its
authorized dealers and franchisees. There are about 20 show rooms speeded
all over the major towns in Kerala.
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Customers
The companies customers are average and above average income
earners. Agriculturalists constitute a large portion of the customers.
Pricing Strategies
a.
b.
c.
d.
e.
Prestige pricing
Penetration pricing
Price skimming
Price lining
Dual pricing
Channels of Distribution
Distribution of Consumer Goods
Producer
Consumer
Producer
Retailer
Consumer
Producer
Whole sale
Consumer
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Retailer
Industrial customers
Producer
Agent
Industrial customers
Price Mix
Price is one of the important elements of marketing mix which has
bearing as a company and its corporate. A well formulated pricing policy
provides guidelines to the marketing manager to enrol appropriate pricing
decision. The company follows skim pricing. The companys products are
premium priced.
Kitex Ltd follows stabilized pricing policy. The company has
maintained stable price for a long period. Price of the product depends upon
the price of the yarn.The reputation of the firm has helped to maintain
growth in demand and hence requires lesser investment in advertisement
and promotion.
Place Mix
The unit of Kitex ltd is located in Kizhakkambalam, Aluva. The
company uses their own distribution channel for supply. The orders were
taken by the agents and according to the order supply will be done on the
time suggested by the dealer. The company also sells through their own
factory outlets.
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Promotion Mix
Kitex mainly uses advertisement to promote its products. The basic
function of advertisement is to influence and motivate people to buy
products.
Various advertisement agencies are called up and given brief idea
about what to advertise and the agencies prepare a pre-demonstration. After
submitting the copy of the same to the company the advertisement manager,
marketing manager, general manager marketing and general manager direct
analyze there and select the best among them and entrust the agencies for
drawing up and covering out with their advertisement plan.
Then comes the media selection. Kitex chooses the following media:
T.V
: D.D,Asianet,Surya
Video ads
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General Manager
Manager
Manager
(Processed Fabrics)
Assistant
Manager
Marketing
Executive
Sales
Executive
Assistant Manager
Marketing
Executive
Sales Executive
Manager
(Advertiseme
nt & Sales
Promotion)
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Assistant
Manager
Med
ia
A
r
Functions
The main function or role of personnel manager and Administration
manager
i.
ii.
iii.
Conciliators Role.
iv.
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b. Recruitment
Recruitment is a process of searching for and obtaining applicants for
jobs from among whom the right candidate can be selected. Recruitment
process is done after the job analysis and job design which specifies the
taste and duties of job and qualification expected from the respective job
holders.
In Kitex Ltd, the personnel and administration department have a
clear cut recruitment planning. For this they give advertisement in
newspaper and other medias. After collecting all application, department
sorts these application and call up the right candidate for the interview. This
process comprises of 5 interrelated stages. They are:
i.
Planning
ii.
Strategy Development
iii.
Searching
iv.
Screening
v.
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experience in the industry is also required. They can directly appear for
interview. Sometimes selection order is on the basis of the recommendation
from the known person. For skilled jobs like fitter, electrician, instrument
technician, jobber etc.Information is passed through advertisement. For this,
experience in respective field is good advantage.
d. Selection Procedure
A person before being appointed to any levels of management a
thorough analysis of post is to be done. Through print media, various
vacancies are informed to prospective candidates.
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f. Performance Appraisal
Yearly evaluation of performance is done for the employees. The
evaluation criteria for the managerial and supervisory levels are:
a. Conceptual skills ability
b. Decision making skills ability
c. HR skills ability
d. Organizational skills ability
e. Personal characteristics
f. Job ability
g. Integrity and honesty.
g. Employee Remuneration
Remuneration insisted by the Government of India and Government of
Kerala includes
a. Wages and salaries
b. Incentives
The elements of companies employee reward is as BP + HRA + DA +
Children education allowance.
h. Bonus
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j. Leave Rules
Earned leave is calculated at one leave per 20 days and it will be less
than15 days per year. In addition to casual leave, 16 annual holidays.
k. Shifts
The company is undertaking production on job order basis. The
production department works in 3 shifts.
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Water coolers are installed in the company where ever necessary for the
employees. This company is very cautious about the health of their
employees who faithfully work for their company. Employees strictly
agreed that drinking water provided by the organization is very good.
c. Canteen
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The company has separate canteen for male and female employees.
For drinking water, coolers are also installed in the company wherever
necessary.
d. Gratuity
Kitex Ltd maintains a gratuity scheme for its employees who have
completed 5 years of experience including training period.
e. Provident Fund
The company contributes 12.5% in the employee P.F scheme.
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o. Hostel
In Kitex Ltd, organization provides separate hostel facilities for the
ladies and gents. It includes canteen, accommodation, and entertainment
facility. For the purpose of administration of ladies hostel, organization has
appointed a hostel warden and two assistant warden and hostel staff. In
every weekend the P&A manager or personnel officer visits and check the
facilities and function of the hostel. Also the department conducts
performance appraisal and annual day celebration for the employees.
p. Security Department
For the security and discipline of Kitex Ltd, the organization provides
a security department under the P & A Department. This includes a security
officer and staff. The main function of the security officer is to check the
baggage and carriers coming into the organization and the products
delivered from the packing section. The security department marks in the
register the quantity of the product, place, time etc.
q. Trade Unionism
There are companies which are non- unionized. Kitex Ltd is such a
company. In Kerala we can see a lot of trade unions and problems created
by them. In this case this is great privilege for the company as a union free
company. This is maintained in Kitex through good employee relation.
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r. Industrial Relation
Industrial relation is concerned with the relationship between
management and workers. In Kitex Ltd and all other Anna group of
companies the management is very conscious about maintaining good
industrial relation between management and workers and the role of
regulatory mechanism helps in resolving any industrial dispute.
s. Promotion
Promotional activities contribute to the employees satisfaction and
motivation. If mishandled it leads to discontentment, frustration among
employees and culminates in a high rate of labor turn over.
In Kitex Ltd within the limitation the personnel department, it lays down a
sound promotional policy and ensures its implementation.
t. Transfer
Transfer involves a change in the job (accompanied by the change in the
place of the job) of an employee without change in responsibilities or
remuneration.
u. HRD Services
HRD activity is undertakes in an integrated manner. It is one of the
several organizational process evolved to cope with the changing
environment and to maintain the organization at its best.
The focus is on the overall development of a personality rather control.
Their responsibility starts right from recruiting the right person at right
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place at the right time till the retirement. It also includes training and
development, provision for good working conditions up to retirement plans.
b. Culture Building
It is having a great importance, as right culture will create employee
satisfaction.
Every employee of KITEX LIMITED loves to work in the
organization because of good culture prevailing in the organization. Culture
mainly indicates the good attitude towards employees and vice versa.
c. Motivation Building
Enhancing the motivation of employees and thus enabling the
organization to achieve its goals is another inevitable function of this
department. The employees are being motivated by providing various
monetary benefits and also morale boost like promotion etc.
Industrial relations are yet another major area coming under HRD
department. And also good relationships are maintained within the
organization.
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The employees other than the office and plant workers come under the piece
rate system. 80 % of the workers are under the system in which the payment
is made according to the quality produced on monthly basis. Salary is paid
along with payment slip which contains the details of the pay. A copy of the
pay slip is signed by the employee. When he recollects the salary, it will be
filled on this department.
e. Standing Orders
According to the Industrial Employment (Standing Orders) Act, 1946,
the company has a proper standing order to make explicit conditions of
work and employment and also to ensure uniformity of the same for all
workers. Also specifies the duties and responsibilities of employers and
workers.
f. Fringe benefits
Five techniques for good housekeeping. They are as follows
a. Sorting
i. Segregate required, usable, rework able and absolute items
ii.
b. Systemizing
i. Use labels, colors, codes for easy identification
ii. Use index for files, records, drawings etcto facilitate
c. Shining
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i.
Inspect and clean the supply lines, warehouse, scrap yards and
ii.
gardens
Identify the root cause of loud noise vibration heat buildup in
f. Compensation benefits
General
Manager
Manag
er
(Perso
Front
Welfa
Ofce
re
Execut
Ofc
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81
Cant
Asst
Of
een
Hoste
.
ce
SupeSupervisor
Co
H Asst.
l
Asst.
Man
Ass
Manager
(Adm)
Sec
Time
S
urity
Ofc
t
Chie
er
e
Canteen
n
Supervis
Ofce
Co or Supervisor
Help
AssetAsst.
Sec
urit
y
Of
ce
Ass
Constru
ction
Workers
Driv
ers
SYSTEM DEPARTMENT
In kitex the system department has an important role in overall
coordination of all activities. It is an inherent part of the organisation. The
internet connectivity is done through BSNL broadband and the company is
having its own ERP solution. There are two types servers used; the database
server and the web server. The security system used in Kitex is MacAfee
and firewall.
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SOFTWARE USED
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All locations except showrooms are having their own network. All
showrooms are having single PC which connected to Kitex comany using
Citerix. All locations are interconnected with through fiber, switches and
gigabit auto sensing. Finance department of all locations are handled by
Tally 9.1.
Manager System
Senior Executives
Executives
Fig 4.6 Structure of system department
PURCHASE DEPARTMENT
The Purchase department plays a very important role in the company
and it has its effect on every vital factor concerning the manufacture,
quality, cost efficiency, and prompt delivery of goods to customers. Its
function is to procure materials, supplies, services, machines, and tools
favourable terms consistent with maintaining the desired standard of quality.
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5. Price quoted.
6. Terms of payment
7. Terms of delivery.
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Materials Purchased
The following are the major items of materials purchased by the
company.
1. 100% cotton yarn of different specifications.
2. Sizing chemicals alpenol, tapioca starch, adhesives etc.
3. Loom Spares.
4. Electrical equipment and accessories.
5. Packing materials and office stationary.
The company is having a centralized system of purchases .almost all
purchases are managed by the purchases department and controlled by the
top management. Purchase officer assist the purchase manager. They coordinate the entire purchase activities. In the case of local purchases or
minor items, which is frequently require, it is the responsibility of purchase
officer to ensure timely procurement of materials. The purchase department
purchases the materials as per the purchase requisitions issued by the stores
when the items of materials have reached the re-ordering levels.
Purchasing procedure
1. Identifying the materials
2. Exploring the sources of suppliers.
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STORES DEPARTMENT
The stores department is headed by stores manager. He is assisted by
four persons; two in general shift and one each in other two shift. The
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If the particular item or material is not available with the stores or the
same has re-ordering level, the stores department informs the purchase
department and issuing purchase requisition.
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The quantity, quality and other specification of the item issued are
recorded in the issue are recorded in the store ledger control account,
prepared and maintained by the stores. Issue and usage of cotton yarn and
packing materials are recorded in the stores ledger control account even
though they are not stored in the stores. The store department is fully
computerized .A special software package is designed and installed for
inventory management in stores. All the receipts and issues are recorded in
the company.ABC analysis of inventory is done regular basic. Physical
stock taking is done once in every month by the stock taking by the
statutory auditor. The stock verification is done independent of the store
keeper and stores manager. All stock of raw materials and spare parts are
stored in assigned areas only. Access to those areas is restricted. All stock of
raw materials, spare parts, tools, etc are insured against fire and hail
damage. A record is maintained for the insurance policies are duly complied
with perpetual stock records are kept for races materials, stores, spares,
work-in-progress and finished goods. These records are periodically
reconciled with accounting records.
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significant part of product cost and since this cost is controllable. The
company has proper planning, purchasing, handling and accounting for
materials. Two levels of material control trust in the companyquality
control and financial control. Production manager and stores manager are
primarily interested in quality control, because it is their responsibility to
see that there should be no stock out problem. Finance manager, on the
other hand is interested that too much money should not be invested in
materials and every rupee spends on materials should be effective and
efficiently utilized.
The company does not have any stock in public warehouse or with
consigns. Some stocks are lying with job workers, which are given to them
for processing (bleaching, dyeing and printing).
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Kitex is very much concerned about the quality of the product and
some export is also made .so high quality must be ensured to meet
international standards. The company has ISO certification. The company
has different equipments and machineries to ensure at different stages of
production. The main aim is to provide maximum quality at minimum cost.
Before purchasing yarn the quality parameters is checked and getting
assurance from the yarn supplier reading to count,strength, twist etc..for
checking or measuring the above parameters various equipments are
available in the company .the company used to purchase good quality yarn
i.e, auto cone ,auto spliced, electronically siro cleaned combed yarn for
making 100% dying standard quality fabric for export garments
The standard quality of greige fabric will depend on the buyers
requirement. Eventhough the company follow stated quality policy 4point
system from the Textile Distributors association .Inc, USA and American
Textile Manufacturers
points are calculated according to the length Defects in the fabric .The
American 4 point system
METHOD OF GRADING
FIRST QUALITY-A piece is graded as first if the total penalty point
does not exceed the total yardage of the piece.
SECOND QUALITY-A piece is granted as second if the total penalty
point exceed the total yardage of the piece. In increase of not more than
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10%in penalty points will be allowed on first quality goods over 50 inch
width.
Improve productivity
Save time
Solve space constraints
Improve morale to employees
5s techniques
5s techniques for good housekeeping. They are as follows
1. SEIRI (SORTING)
Segregate required, usable, re-workable and absolute items
Dispose of the unwanted item
Clear off walk ways
(One picture is worth more than a thousand words)
2. SEITON(SYSTEMATIZING)
Use labels , colour codes for easy identification
Use index for files, records, drawings etc to facilitate
retrievability
Plan storage with accessibity
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Environmental policy
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POLLUTION CONTROL
The company does not have any pollutant products/bye products. The
only pollution may be the cotton particles that may get spread in the loom
shed. To prevent this, the factory is having sufficient humidifier to help the
cotton particles settle on the ground .In the addition to this, the factory and
premises are cleaned in a regular basis.
Awards Won
Mr. Jacob, the founder of Kitex Limited has won several awards for
his meritorious contributions in the field of business. To mention a few:
He has won the TRANSWORLD TRADE FARE Gold medal in the
year 1975.
He has been awarded the UDYOG PATHRA Award by the then Vice
President of India Sri. B. D .JETTI in the year 1979.
A Memento was presented to Mr. Jacob in December, 1992 for his
valuable contribution to the Evangelistic Convention held at
Puthencruz.
Considering his outstanding contribution as an Industrialist Mr. Jacob
was awarded the BUSINESS MAN OF KERALA 1999 award by the
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CHAPTER: 6
SWOT ANALYSIS
SWOT ANALYSIS
The basic objective of SWOT analysis is to provide a frame work to
reflect on the firms ability to overcome barriers and to avail opportunities
emerging in the changing environment, the diagnosis of strength and
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STRENGTH
1. One of the oldest manufacturers of textile products in
Kerala KITEX is one of the oldest textile manufacturers who
started operations since 1975. This has actually contributed to the
credibility by standing to the test of time.
WEAKNESS
1. High Labour Attrition - Due to lack of skilled workers the labour
attrition rates are very high. When workers get jobs in a shop or in a DTP
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centre they leave there job because they get the same pay without taking so
much effort.
2. High rate of Absenteeism - From the official record the researcher find
out that the rate of absenteeism is very high. This shoots up just after the
monthly pay is given.
OPPORTUNITY
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1) India with large cotton cultivation has a great scope in textile market
- India is the second largest cotton producer followed by China. India
produces 23.5 Million bales annual production.
2) Increased Demand for Cotton Material - Now due to increase in
temperature more and more people prefer to use cotton out fits.
3) Opportunities in Export Market due to Globalization
THREAT
1) Change in Fashion - Now a days even people in villages have reduced
the usage of lungies and the younger generations have switched on to
Bermudas and shots.
2) Flexibility of Government Policies - The government makes frequent
changes in regulations.
3) Availability of cheaper products in the market Today a lot of cheap
substitutes are available in the market.
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CHAPTER: 7
Findings
I am able to find out areas of strength, opportunities, weakness and
threats of company. It also helps me to know more about the industry with
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the new scope and trends. It also helps me to familiarize with various
policies adopted by company Kitex ltd for their success. This company has
a good market in both inside and outside the country. Their customer service
is an important one. Kitex Ltd is more concentrating the quality of their
products. This practice is the success behind their triumph.
Todays life, people are more concentrating quality and price. Most
of the customers belonging to middle class family.
Majority of the people living in our country are from middle income
group. In my understanding, my major findings are
market.
6. Kitex ltd provides good facilities for their employees.
7. There is no trade union exist in the organization because of the
good relationship between employees and management.
8. Majority of the workers are women.
9. Can venture into more and more textile products as the
distribution channel is strong.
Suggestions
At present, the overall functions of the company are going on well, but
certain changes are required to bring in the developmental angle.
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Suggestions are made under the various employee related areas, which are
given below;
CONCLUSION
The study was conducted at Kitex Ltd, Kizhakkambalam, Aluva. The
project work titled organizational study was an attempt to study about the
organizational structure and the department functions and to make some
recommendations and suggestions for the improvement and development
and smooth functioning of the organization. The data with regarded to the
study collected from the Kitex helps to understand the process of production
of textiles. Each department in Kitex was analyzed by me and I came to
know that various processes are controlled and monitored under skilled
supervision and hardworking workers.
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BIBLIOGRAPHY
Company Profile.
Company Manuals.
Production Management (Aswathappa).
Production Management (Edwin.b. Flippo)
Marketing management ( Philip kotler)
Websites
www.textileindustry.com
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www.annaaluminium.com
www.kitexltd.com
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