Johanna Scott

Johanna.Scott507@gmail.com
(847) 421-4373
EDUCATION
University of Illinois at Urbana-Champaign
Bachelor of Science in Recreation, Sport and Tourism Management
Minor in Business
Deans List Spring 2013, Fall 2013, Spring 2014, Fall 2015
University of Birmingham, United Kingdom
Semester Abroad

507 W. Go-Wando Avenue

Mount Prospect, IL 60056

Graduating May 2016

GPA: 3.65/4.00

Fall of 2014

WORK EXPERIENCE
PSAV: Human Resources Intern
May-August 2015
Gathered employee review data and created an analytical spreadsheet
Assisted Global Learning team with Training Class planning and preparation
Created and collaborated on communication materials for our office move that took place in July
University of Illinois Study Abroad Office: Intern, Student Worker
Student Worker
August 2015-Current
Execute day-to-day preparations for faculty-led programs abroad, including but not limited to
program page revisions, student application requirements verification, and faculty proposal review
Manage data with extensive use of PivotTables
Consult with managers and director to provide student insight and perspective
Assist with various pop-up projects on a need basis
Intern
January 2015-May 2015
Revised, researched and suggested proposals for potential programs
Brainstormed events and coordinated with 6 other staff members as well as vendors
Gathered and analyzed student satisfaction data
Hyatt Regency St. Louis at the Arch: Food and Beverage Intern
May-August 2014
Collaborated with a dozen team members and encouraged teamwork, especially in stressful
situations
Adapted quickly to frequent changes in the work environment
Organized and arranged common guest areas to hotel standards on a daily basis
Cosmopolitan Events: Event Intern
May-August 2014
Collaborated with a new team for each wedding and corporate event in which I worked
Coordinated with event planner to ensure proper execution of event preparations
Communicated with vendors to achieve the best aesthetics and a timely set-up
Hyatt Regency OHare: Front Desk Intern
May-August 2013
Facilitated guest check-ins and acted as the Regency Club Lounge Concierge while providing
exceptional hospitality service
Took initiative to seek out and assist upper-level managers and supervisors
Awarded "Up-seller of the Week" for upgrading the most guests
SKILLS
OpenHire, Ultipro, file sharing platforms such as Google Documents and Dropbox, Microsoft Office programs
including Excel, Word, Outlook and Powerpoint, Adobe Forms