Verbal and non verbal

communication
Group

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Members

ANAS PE-013
Arsalan PE-014
Ali PE-015(was)
Taimoor PE-016
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Topics outline

Communication. (definition, its procedure)

Types of communication
verbal communication
formal communication
Informal communication
Non verbal communication(different types
of behaviors)
Summary
References
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Non verbal communication

Communication through non verbal cues

Its includes
Face expression
Gesture
Body language
Eye contact
Appearance

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 Knowledge transfer
Non-verbal cues or signals are only way to transfer knowledge
to deaf and dumb persons.

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Key Differences Between Verbal and Nonverbal communication

The major differences between verbal and nonverbal communication are as
under:
The use of words in communication is Verbal communication. The communication
which is based on signs not on words is Non-verbal communication.
There are very less chances of confusion in verbal communication between the
sender and receiver. Conversely, the chances of misunderstanding and confusion
in non-verbal communication are very much as the use of language is not done.
In verbal communication the interchange of message is very fast which leads to
rapid feedback. In opposition to this, the non-verbal communication is based
more on understanding which takes time and hence it is comparatively slow.
In verbal communication the presence of both the parties at the place of
communication is not necessary, as it can be done also if the parties are at
different locations. On the other hand, for an effective non-verbal
communication, both the parties must be there, at the time of communication.
In verbal communication, the documentary evidences are maintained if the
communication is formal or written. But, there is no conclusive evidence in case
of non-verbal communication.
Verbal communication fulfills the most natural desire of humans talk. In case of
Non-verbal communication, feelings, status, emotions, personality, etcare very
easily communicated, through the acts done by the parties to communication.

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References
Bonner, William H., and Lillian H. Chaney. Communicating Effectively in an
Information Age. Second Edition, Dame Publishing, 2003.
Dillon, Sam. "What Corporate America Can't Build: A Sentence." The New
York Times. 7 December 2004.
"E-mail That Doesn't Break Your Career." Broker Magazine. April-May 2006.
Holz, Shel. "Establishing Connections: Today's Communications
Technologies Have Shifted the Dynamic." Communication World. May-June
2005.
Murphy, Herta A., and Herbert W. Hildebrandt. Effective Business
Communications. Seventh Edition. McGraw-Hill, 1997.
Reynolds, Sana. "Composing Effective E-Mail Messages." Communication
World. 15 July 1997.
Ross-Larson, Bruce. Writing for the Information Age. W.W. Norton &
Company, 2002.
Schafer, Sarah. "Office E-Mail: It's Fast, Easy and All Too Often
Misunderstood." International Herald Tribune. 1 November 2000.
Staples, Brent. "The Fine Art of Getting It Down on Paper, Fast." The New
York Times. 15 May 2005.
Types of communication by Andrew triangza scout.
Service pack one (HS-304)
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Thank you for watching and

especially thanks to

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