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TG1100_1102_1103E(e).

book Page 1 Wednesday, May 31, 2006 5:51 PM


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Operating Instructions
Digital Cordless Phone
Model No.
KX-TG1100

Charge the batteries for about


7 hours before initial use.

KX-TG1100E
KX-TG1102E
KX-TG1103E

Table of Contents
Introduction ............................................................ 2
Preparation ............................................................. 4
Making/Answering Calls ...................................... 10
Phonebook............................................................ 11
Useful Telephone Settings .................................. 12
Caller ID Service ................................................... 15
Multi-unit Operation ............................................. 16
Useful Information................................................ 17

You must subscribe to Caller ID service to use this


feature.
Caller ID
Please read these operating instructions before using the unit and save them for future
reference.

TG1100_1102_1103E(e).book Page 2 Wednesday, May 31, 2006 5:51 PM

Introduction
Introduction

Thank you for purchasing a new Panasonic digital cordless phone.


For your future reference
Attach or keep original receipt to assist with any repair under warranty.
Serial No. (found on the bottom of the unit)
Date of purchase
Name and address of dealer
Note:
L This equipment is designed for use on the UK and Republic of Ireland analogue telephone
network.
L In the event of problems, you should contact your equipment supplier in the first instance.
Declaration of Conformity:
L Panasonic Communications Co., Ltd. declares that this equipment is in compliance with the
essential requirements and other relevant provisions of Radio & Telecommunications
Terminal Equipment (R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this manual
are available for download by visiting:
http://www.doc.panasonic.de
Contact:
Panasonic Services Europe
a Division of Panasonic Marketing Europe GmbH
Panasonic Testing Centre
Winsbergring 15, 22525 Hamburg, Germany

Your phone
KX-TG1100

KX-TG1102

KX-TG1103

Note:
L The handsets have been pre-registered for use with their base unit. If not registered, see
page 17.

Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333

TG1100_1102_1103E(e).book Page 3 Wednesday, May 31, 2006 5:51 PM

Introduction
Included accessories
Quantity

No. Accessory items

KX-TG1100 KX-TG1102 KX-TG1103

AC adaptor for base unit


Part No. PQLV19EY (PQLV19E)

Telephone line cord


Part No. PQJA87S or PQJA10180Z (for UK)

Rechargeable batteries AAA (R03) size


Part No. HHR-55AAAB or HHR-4EPT
(Order No. P03P)

Handset cover*1
Part No. PQYNTG1100E

Charger
Part No. PQLV30018Z

AC adaptor for charger*2


Part No. PQLV200EY (PQLV200E)

*1 The handset cover comes attached to the handset.


*2 The AC adaptor for the charger comes connected with the charger.
1

Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333

TG1100_1102_1103E(e).book Page 4 Wednesday, May 31, 2006 5:51 PM

Preparation
Preparation

Important information
General
L Use only the AC adaptor included with this
product, noted on page 3.
L Do not connect the AC adaptor to any AC
outlet other than a standard 220240 V
AC outlet.
L This product is unable to make calls when:
The portable handset battery(ies) need
recharging or have failed.
There is a power failure.
The key lock feature is turned on.
The call bar feature is turned on (only
phone numbers stored in the unit as
emergency numbers can be called).
L Do not open the base unit or handset
other than to replace the battery(ies).
L This product should not be used near
emergency/intensive care medical
equipment and should not be used by
people with pacemakers.
L Care should be taken that objects do not
fall onto, and liquids are not spilled into,
the unit. Do not subject this product to
excessive smoke, dust, mechanical
vibration or shock.
L Only the included handset can be used
with the base unit. No other handsets can
be registered or used.
Environment
L Do not use this product near water.
L This product should be kept away from
heat sources such as radiators, cookers,
etc. It should also not be placed in rooms
where the temperature is less than 5 C or
greater than 40 C.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the unit and is
easily accessible.

Warning:
L To prevent the risk of electrical shock, do
not expose this product to rain or any
other type of moisture.
L Unplug this unit from power outlets if it
emits smoke, an abnormal smell or makes
unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped and contact an
authorised service centre.
Battery caution
L We recommend using the battery(ies)
noted on page 3. Use only rechargeable
battery(ies).
L Do not mix old and new batteries.
L Do not dispose of the battery(ies) in a fire,
as they may explode. Check local waste
management codes for special disposal
instructions.
L Do not open or mutilate the battery(ies).
Released electrolyte from the battery(ies)
is corrosive and may cause burns or injury
to the eyes or skin. The electrolyte may be
toxic if swallowed.
L Exercise care when handling the
battery(ies). Do not allow conductive
materials such as rings, bracelets or keys
to touch the battery(ies), otherwise a short
circuit may cause the battery(ies) and/or
the conductive material to overheat and
cause burns.
L Charge the battery(ies) in accordance
with the information provided in these
operating instructions.
L Only use the included base unit (or
charger) to charge the battery(ies). Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the battery(ies) to swell or explode.

Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333

TG1100_1102_1103E(e).book Page 5 Wednesday, May 31, 2006 5:51 PM

Preparation
Information on Disposal for Users of
Waste Electrical & Electronic Equipment
(private households)

Union.
If you wish to discard this product, please
contact your local authorities or dealer and
ask for the correct method of disposal.

This symbol on the products and/or


accompanying documents means that used
electrical and electronic products should not
be mixed with general household waste.
For proper treatment, recovery and
recycling, please take these products to
designated collection points, where they will
be accepted on a free of charge basis.
Alternatively, in some countries you may be
able to return your products to your local
retailer upon the purchase of an equivalent
new product.
Disposing of this product correctly will help
to save valuable resources and prevent any
potential negative effects on human health
and the environment which could otherwise
arise from inappropriate waste handling.
Please contact your local authority for
further details of your nearest designated
collection point.
Penalties may be applicable for incorrect
disposal of this waste, in accordance with
national legislation.
For business users in the European
Union
If you wish to discard electrical and
electronic equipment, please contact your
dealer or supplier for further information.
Information on Disposal in other
Countries outside the European Union
This symbol is only valid in the European
Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333

TG1100_1102_1103E(e).book Page 6 Wednesday, May 31, 2006 5:51 PM

Preparation
Panasonic sales shop can offer you more
information about connection possibilities.
L To turn the power on, press {ih} for
about 1 second.
L To turn the power off, press {ih} for
about 2 seconds.

Connections
Base unit

Hooks

Location

LINE

To telephone
network
(220240 V,
50 Hz)
Use only the included AC adaptor
and telephone line cord.
Charger (KX-TG1102 and KX-TG1103
only)

For maximum distance and noise-free


operation, place your base unit:
Away from electrical appliances such as
TVs, radios, personal computers or other
phones.
In a convenient, high and central location.

Battery installation
Insert the batteries negative (T) terminal
first. Close the handset cover.

Hooks

(220240 V,
50 Hz)

Note:
L Use only the included rechargeable
batteries (page 3, 4).

Use only the included AC adaptor.


Note:
L Never install telephone wiring during a
lightning storm.
L Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight
of the adaptor may cause it to become
disconnected.
L The unit will not work during a power
failure. We therefore recommend you
also connect a corded-type telephone
(without AC adaptor) to the same
telephone line using a T-adaptor. Your

Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333

TG1100_1102_1103E(e).book Page 7 Wednesday, May 31, 2006 5:51 PM

Preparation

Battery charge

Controls

Place the handset on the base unit or


charger for about 7 hours before initial
use.

Handset

Battery strength
Battery icon
054

B
C
D
E
F

Fully charged.

High

Medium

Low

074

Battery strength

Needs to be charged.

H
I

Panasonic Ni-MH battery performance


Operation

Operating time

In continuous use

10 hours max.

In continuous standby
mode

120 hours max.

Note:
L It is normal for batteries not to reach full
capacity at the initial charge. Maximum
battery performance is reached after a few
complete cycles of charge/discharge
(use).
L Actual battery performance depends on a
combination of how often the handset is in
use and how often it is not in use
(standby).
L Even after the handset is fully charged,
the handset can be left on the base unit or
charger without any ill effect on the
batteries.
L The battery strength may not be displayed
correctly after you replace the batteries. In
this case, place the handset on the base
unit or charger and charge for at least 7
hours.

A
B
C
D
E
F
G
H
I
J
K
L
M
N

1
4
7

N
J
K
L

0
R
INT

M
H

Receiver
Display
{k} (Phonebook)
{C} (Talk)
Navigator ({e}/{v}/{>}/{<})
{R} (Redial/Pause)
{R} (Recall)
Charge contacts
Microphone
{j/OK} (Menu/OK)
{ih} (Off/Power)
{C} (Clear)
{INT} (Intercom)
Ringer

Base unit

B
LINE

A Charge contacts
B {x} (Page)
Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333

TG1100_1102_1103E(e).book Page 8 Wednesday, May 31, 2006 5:51 PM

Preparation
Charger (KX-TG1102 and KX-TG1103
only)

Icons

If HS NO is selected for
standby mode display (page
12) and the current handset
number is 2, [2] is
displayed.

A Charge contacts

Displays
Icons
w
0w4

Meaning
Within range of base unit
Out of range, no registration
or no power on base unit

Paging, intercom mode or


accessing base unit

Making or answering a call

Phonebook mode

Setting mode

Battery strength

Meaning

4 new calls
When new calls have been received, the
display will show the number of new calls.

Symbols used in these


operating instructions
Symbol

Meaning

{j/OK}

Press {j/OK}.

Proceed to the next


operation.

Select the words in quotations


shown on the display (e.g.,
SETTING HS) by pressing
{e} or {v}.

Call bar is on (page 12).


Direct call is on (page 12).
Key lock is on (page 10).
Ringer volume is off (page
12).
Displayed when you press
{#}.
If BS NO is selected for
standby mode display (page
12) and the current base unit
number is 1, -1- is
displayed.

Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333

TG1100_1102_1103E(e).book Page 9 Wednesday, May 31, 2006 5:51 PM

Preparation

Display language
1 {j/OK}
2 Press {e} or {v} to select SETTING
HS. i {>}

3 Press {e} or {v} to select DISPLAY


OPT. i {>}

4 Press {e} or {v} to select LANGUAGE.


i {>}

5 Press {e} or {v} to select the desired


language. i {>} i {ih}
Note:
L If you select a language you cannot read,
press {ih}, {j/OK}, press {v}, press
{>}, press {v} 3 times, press {>}, press
{v} 2 times, press {>}, select the
desired language, then press {>}. Press
{ih}.

Date and time


1 {j/OK}
2 Press {e} or {v} to select SETTING
BS. i {>} i {*}

3 Enter the current hour and minute (24hour time entry).


L If you make a mistake, press {C}.
Digits will be cleared from the right.

4 {>} 2 times i {*} 2 times


5 Enter the current day, month, and year.
L If you make a mistake, press {C}.
Digits will be cleared from the right.

6 {>} i {ih}

Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333

TG1100_1102_1103E(e).book Page 10 Wednesday, May 31, 2006 5:51 PM

Making/Answering Calls
Making/Answering Calls

Making calls
1 Dial the phone number. i {C}
2 When finished talking, press {ih} or
place the handset on the base unit or
charger.

Answering calls
1 Press {C} to answer the call.
L You can also answer a call by pressing
any dial key from {0} to {9}, {*}, {#},
or {INT}. (Any key answer feature)

2 When finished talking, press {ih} or


place the handset on the base unit or
charger.
Handset locator

1 Press {x} on the base unit.


2 To stop paging, press {x} on the base
unit or press {C} on the handset.

To adjust the receiver volume


Press {e} or {v} while on a call.

Pause button (for PBX/long


distance service users)
A pause is sometimes required when
making calls using a PBX or long distance
service. Pressing {R} 1 time creates 1
pause. Press {R} repeatedly to create
longer pauses.

{C}
Storing:
{>} i SAVE TEL NO i {>} i
{j/OK} i Enter the name (9
characters max.; page 11). i
{j/OK}
Editing before calling:
{>} i EDIT CALL NO i {>}
i Edit the number. i {C}
Erasing:
{>} i CLEAR/ALL CLEAR i
{>} i YES i {>} i {ih}

Key lock
The handset can be locked so that no calls
or settings can be made. Incoming calls can
be answered, but all other functions are
disabled while key lock is on.
To turn key lock on, press {j/OK} for about
2 seconds.
To turn key lock off, press {j/OK} for about
2 seconds.

Call waiting - {R} button


If a second call is received while in
conversation with the first caller, a beep tone
will be heard. Press {R} button to switch
between callers.
This service requires a subscription. Consult
your service provider/telephone company
for details.
Note:
L If your unit is connected to a PBX (private
branch exchange), consult your PBX
dealer for details.

Redial functions (Redialling/


Storing/Editing before calling/
Erasing)
1 {R} i Press {e} or {v} to select the
desired number.

2 Redialling:
10

Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333

TG1100_1102_1103E(e).book Page 11 Wednesday, May 31, 2006 5:51 PM

Phonebook
Phonebook

Adding entries to the


phonebook

Making calls/Editing/Erasing

The phonebook allows you to make calls


without having to dial manually. You can add
50 names and phone numbers to the
phonebook.

2 Making calls:

1 {k} i Press {e} or {v} to display


the desired entry.

1 {j/OK} 2 times
2 Enter the partys phone number (24 digits
max.). i {j/OK}

3 Enter the partys name (9 characters


max.). i {j/OK} i {ih}
Note:
L When caller information is received and it
matches a phone number stored in the
units phonebook, the stored name will be
displayed.
Character table
Keys

Characters

{1}

{2}

{3}

{4}

{5}

{6}

M N

{7}

{8}

{9}

W X

{0}

(Space)

Hot key (quick dial)


Assigning an entry in the phonebook to a
hot key
Dial keys {1} to {9} can each be used as a
hot key, allowing you to dial a number from
the phonebook by simply pressing a dial
key.

1 {k} i Press {e} or {v} to display


the desired entry. i {j/OK}

2 HOT KEY REG i {>}


3 Select the desired dial key. i {>}

L If the dial key is already assigned as a


hot key, the displayed number will
flash.

4 YES i {>} i {ih}


9

To edit/correct a mistake

1 Press {<} or {>} to move the cursor to


the right of where you want to correct the
number/character.

2 {C} i Enter the correct number/


character.

{C}
Editing:
{>} i EDIT i {>} i Edit the
phone number. i {j/OK} i Edit
the name. i {j/OK}
Erasing:
{>} i CLEAR i {>} i YES
i {>} i {ih}

Making calls/Erasing

1 Press and hold the desired hot key ({1} to


{9}).

2 Making calls:
{C}
Erasing:
{>} 2 times i YES i {>} i
{ih}

Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333

11

TG1100_1102_1103E(e).book Page 12 Wednesday, May 31, 2006 5:51 PM

Useful Telephone Settings


Useful Telephone Settings

Guide to handset settings


To customise the handset:

1
2
3
4
5

{j/OK}
Press {e} or {v} to select SETTING HS. i {>}
Press {e} or {v} to select the desired item in the handset settings menu. i {>}
Press {e} or {v} to select the desired item in the sub-menu. i {>}
Press {e} or {v} to select the desired setting then press {>} or follow the instructions in
the Feature column of the chart.
L To exit the operation, press {ih}.

Handset settings
menu

Sub-menu

Feature (default setting)

TIME ALARM

SET TIME

Set time alarm.


Enter the desired hour and minute (24hour time entry). i {>}
Select the desired setting. i {>}

SET ALARM

Change alarm frequency (OFF).

RINGER OPT

TONE OPT

DISPLAY OPT

CALL OPT

12

RINGER VOL

Handset ringer volume (level 6)

EXT RINGER

Ringer type for external calls (RING TYPE


1)

INT RINGER

Ringer type for internal calls (RING TYPE


1)

PAGING

Ringer type for page (RING TYPE 1)

ALARM

Ringer type for alarm (RING TYPE 1)

KEY TONE

Keytones on/off (ON)

CALL WAITING

Call waiting tone on/off (ON)

RANGE ALARM

Range alarm on/off (OFF)

BATTERY LOW

Battery low alarm on/off (ON)

STANDBY MODE

Standby mode display (CLOCK)

TALK MODE

Talk mode display (TALK TIME)

LANGUAGE

Display language (ENGLISH): page 9

CALL BAR

Call bar on/off (OFF)*1


Enter handset PIN (default: 0000).*2
Select the desired setting. i {>}

DIRECT NO

Store direct call number.*3


Enter a phone number (24 digits max.).
{j/OK} 2 times i ON i {>}

SET DIRECT

Direct call on/off (OFF)

Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333

TG1100_1102_1103E(e).book Page 13 Wednesday, May 31, 2006 5:51 PM

Useful Telephone Settings


Handset settings
menu

Sub-menu

Feature (default setting)

OTHER OPT

HSPIN CHANGE

Change handset PIN (0000).*4


Enter the current 4-digit handset PIN.*2
Enter the new 4-digit handset PIN.
Enter the new 4-digit handset PIN again.

AUTO TALK

Auto talk on/off (OFF)*5

RESET HS

Reset handset to its default settings.


Follow steps 1, 2, and 3.
Enter handset PIN (default: 0000).*2
{v} i {>}

*1 Call bar feature prohibits making outside calls. When call bar is turned on, only emergency
calls can be made. To store emergency numbers, see page 14.
*2 If you forget your PIN, see page 19.
*3 Direct call feature allows you to dial a preset phone number simply by pressing {C}. No
dialling is necessary.
*4 If you change the PIN, please write down your new PIN as the unit will not reveal the PIN
to you.
*5 Auto talk feature allows you to answer calls simply by lifting the handset off the base unit
or charger. You do not need to press {C}.

Guide to base unit settings


To customise the base unit:

1 {j/OK}
2 Press {e} or {v} to select SETTING BS. i {>}
L INPUT CODE is displayed.

3 Enter the desired code number. Follow the instructions in the Feature column of the
chart.
L To exit the operation, press {ih}.
Code No.

Feature (Default setting)

{0}

Reset base unit to its default settings.*1


Enter base unit PIN (default: 0000).*2 i {>}

{5}

Change base unit PIN (0000).*3


Enter the current 4-digit base unit PIN.*2
Enter the new 4-digit base unit PIN.
Enter the new 4-digit base unit PIN again.

Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333

13

TG1100_1102_1103E(e).book Page 14 Wednesday, May 31, 2006 5:51 PM

Useful Telephone Settings


Code No.

Feature (Default setting)

{6}

Call restriction*4
Setting call restriction
Enter base unit PIN (default: 0000).*2 i Press the desired
handset numbers. i {>}
Enter the phone number to be restricted (8 digits max.).
L To select a different memory location, press {>} and enter a
number.
{>}
Turning on/off call restriction
Enter base unit PIN (default: 0000).*2
L Handset number will be displayed. A flashing number indicates
call restriction is on; a non-flashing number indicates call
restriction is off.
Press the desired handset numbers to turn on/off. i {>} 2 times
Emergency number (112, 999)*5
Enter base unit PIN (default: 0000).*2 i {*}
Storing:
Enter the emergency number (8 digits max.).
L To select a different memory location, press {>} and enter a
number.
{>}
Editing:
Press {>} to display the desired number. i {C} i Enter the
new emergency number. i {>}

{*}

Date and time: page 9

*1 Only the emergency number setting will not be reset.


*2 If you forget your PIN, see page 19.
*3 If you change the PIN, please write down your new PIN as the unit will not reveal the PIN
to you.
*4 Call restriction feature restricts the handset from dialling certain phone numbers. You can
assign up to 10 phone numbers (memory locations 09) to be restricted.
*5 Emergency number feature determines which phone numbers may be dialled while the
call bar feature is turned on. A total of 4 emergency numbers (memory locations 14) can
be stored.

14

Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333

TG1100_1102_1103E(e).book Page 15 Wednesday, May 31, 2006 5:51 PM

Caller ID Service
Caller ID Service

Using Caller ID service


Important:
L This unit is Caller ID compatible. To use
Caller ID features (such as displaying
caller phone numbers), you must
subscribe to Caller ID service. Consult
your service provider/telephone company
for details.

Caller ID features
Display indications
L When new calls have been received, the
display will show the number of new calls.
Example: 4 new calls have been
received.

L Phone numbers of the last 50 different


callers will be logged in the caller list.
Example:

*1

*1 Shown when this call has already been


viewed or answered. Press {C} to call
back.
L OUT OF AREA: When the caller dialled
from an area which does not provide
Caller ID service.
L PRIVATE: When the caller requested
not to send caller information.

the second call by pressing {R}. The first


caller will be placed on hold. Press {R}
again to switch back to the first caller.
Consult your service provider/telephone
company for details of this service.

Storing/Editing/Erasing
1 Press {e} or {v} to display the desired
entry. i {>}

2 Storing:
SAVE TEL NO i {>} i {j/OK}
i Enter the partys name (9
characters max.; page 11). i
{j/OK} i {ih}
Editing:
EDIT CALL NO i {>} i Press
{<} or {>} to move the cursor to the
right of where you want to edit the
number. i Edit the phone number.
i {C}
Erasing:
CLEAR/ALL CLEAR i {>} i
YES i {>} i {ih}

Voice mail service


Voice mail is an automatic answering
service offered by your service provider/
telephone company. If you subscribe to this
service, your service provider/telephone
companys voice mail system will answer
calls for you when you are unavailable to
answer the phone or when your line is busy.
Messages are recorded by your service
provider/telephone company, not your
telephone. Please consult your service
provider/telephone company for details of
this service.

Call Waiting Caller ID


This is a service of your service provider/
telephone company and will only operate if
you have subscribed to this service. When
you hear a call waiting tone during a
conversation, the display will show the
second callers information. You can answer
Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333

15

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Multi-unit Operation
Multi-unit Operation

Intercom between
handsets (KX-TG1102 and
KX-TG1103 only)
Intercom calls can be made between
handsets in the same radio cell.
Example: When handset 1 calls handset 2
1 Handset 1:
{INT} i Press {2} (desired handset
number).

2 Handset 2:
Press {C} to answer.

3 When finished talking, press {ih}.

Transferring calls
between handsets,
conference calls (KXTG1102 and KX-TG1103
only)
Outside calls can be transferred between 2
people in the same radio cell. 2 people in the
same radio cell can have a conference call
with an outside party.
Example: When handset 1 transfers a call
to handset 2
1 Handset 1:
During an outside call, press {INT} i
Press {2} (desired handset number).
L The outside call will be put on hold.
L If there is no answer, press {INT} to
return to the outside call.

2 Handset 2:
Press {C} to answer the page.
L Handset 2 can talk with handset 1.

3 Handset 1:
To complete the call transfer, press
{ih}.
To establish a conference call, press {3}.
Transferring a call without speaking to
the other handset user

1 During an outside call, press {INT}. i


Press the desired handset number.
L k flashes to indicate the outside call is
on hold.

2 {ih}
L The outside call rings at the other
handset.
Note:
L If the other handset user does not answer
the call within 30 seconds, the call will ring
at your handset again.

16

Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333

TG1100_1102_1103E(e).book Page 17 Wednesday, May 31, 2006 5:51 PM

Useful Information
Useful Information

Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the AC
adaptor and turn off the handset, then reconnect the AC adaptor and turn on the handset.
Problem

Cause & solution

w is flashing.

L The handset is too far from the base unit. Move


closer.
L The AC adaptor is not connected. Check the
connections.
L You are using the handset or base unit in an area
with high electrical interference. Place the handset
and base unit away from interference sources,
such as antennas and mobile phones.
L The handset registration is cancelled. Register the
handset to the base unit using the following
method.

1
2
3
4
5

{j/OK}
SETTING HS i {>}
REGISTRATION i {>}
REGISTER HS i {>}
Press and hold {x} on the base unit for about
5 seconds.
L If all registered handsets start ringing, press
{x} to stop, then start again from step 1.
L The rest of the procedure must be completed
within 1 minute.

6 Press {e} or {v} to select a base unit number.


i {>}

7 Wait until BS PIN is displayed. i Enter


base unit PIN (default: 0000). i {>}
L If you forget your PIN, see page 19.
L A confirmation tone will sound, and w will
stop flashing.
L If w is still flashing, start again from step 1.

Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333

17

TG1100_1102_1103E(e).book Page 18 Wednesday, May 31, 2006 5:51 PM

Useful Information
Problem

Cause & solution

I cannot make or receive calls.

L The AC adaptor or telephone line cord is not


connected. Check the connections.
L The call bar feature is turned on. Turn it off (page
12).
L You dialled a call restricted number (page 14).
L The key lock feature is turned on. Turn it off (page
10).

The unit does not ring.

L The ringer volume is turned off. Adjust the ringer


volume (page 12).

The handset display is blank.

L The handset is not turned on. Turn the power on


(page 6).

The handset will not turn on.

L Make sure that the batteries are installed correctly


(page 6).
L Fully charge the batteries (page 7).

A busy tone is heard when {C}


is pressed.

L The handset is too far from the base unit. Move


closer and try again.

Static, sound cuts in/out, fades.


Interference from other electrical
units.

L Place the handset and the base unit away from


other electrical appliances.
L Move closer to the base unit.
L Your unit is connected to a telephone line with DSL
service. We recommend connecting a filter
(contact your DSL service provider) to the
telephone line between the base unit and the
telephone line jack.

Noise is heard during a call.

L You are using the handset or base unit in an area


with high electrical interference. Place the handset
and base unit away from interference sources,
such as antennas and mobile phones.

Pressing {R} does not display/


dial the last number dialled.

L The redialled number was more than 24 digits


long. Redial the number manually.

I fully charged the batteries, but


074 still flashes.

L Clean the charge contacts and charge again (page


7).
L It is time to replace the batteries (page 6).

Caller information is not


displayed.

L You must subscribe to Caller ID service.


L Your unit is connected to a telephone line with DSL
service. We recommend connecting a filter
(contact your DSL service provider) to the
telephone line between the base unit and the
telephone line jack.

18

Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333

TG1100_1102_1103E(e).book Page 19 Wednesday, May 31, 2006 5:51 PM

Useful Information
Problem

Cause & solution

I cannot remember the PIN.

L Change the PIN using the following method.


Handset PIN:

1
2
3
4
5
6
7
8

{j/OK}
SETTING HS i {>}
OTHER OPT i {>}
HSPIN CHANGE i {>}
Press {*}{7}{0}{0}{0}.
Enter the new 4-digit handset PIN.
Enter the new 4-digit handset PIN again.
{ih}

Base unit PIN:

1
2
3
4
5
6
7

{j/OK}
SETTING BS i {>}
Press {5}.
Press {*}{7}{0}{0}{0}.
Enter the new 4-digit base unit PIN.
Enter the new 4-digit base unit PIN again.
{ih}

Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333

19

TG1100_1102_1103E(e).book Page 20 Wednesday, May 31, 2006 5:51 PM

Useful Information
actual product.

Specifications
Standard: DECT (Digital Enhanced
Cordless Telecommunications)
Number of channels: 120 Duplex
Channels
Frequency range: 1.88 GHz to 1.9 GHz
Duplex procedure: TDMA (Time
Division Multiple Access)
Channel spacing: 1,728 kHz
Bit rate: 1,152 kbit/s
Modulation: GFSK (Gaussian
Frequency Shift Keying)
RF transmission power: Approx. 250
mW
Power source: 220240 V, 50 Hz
Power consumption:
Base unit:
Standby: Approx. 3.5 W
Maximum: Approx. 9.2 W
Charger*1:
Standby: Approx. 0.6 W
Maximum: Approx. 5.0 W
Operating conditions: 5 C40 C, 20
%80 % relative air humidity (dry)
Dimensions:
Base unit: Approx. 58 mm 123 mm 115
mm
Handset: Approx. 143 mm 48 mm 32
mm
Charger*1: Approx. 60 mm 86 mm 84
mm
Mass (weight):
Base unit: Approx. 180 g
Handset: Approx. 120 g
Charger*1: Approx. 120 g

Wall mounting
Base unit

80 mm

Hooks
Hook

Charger (KX-TG1102 and KX-TG1103


only)

28 mm
Screws

*1 KX-TG1102 and KX-TG1103 only


Note:
L Specifications are subject to change.
L The illustrations used in these operating
instructions may differ slightly from the

20

Screws

Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333

Hooks

TG1100_1102_1103E(e).book Page 21 Wednesday, May 31, 2006 5:51 PM

Useful Information

Conditions of guarantee
This guarantee is in addition to and does not in any way affect any statutory or other rights
of consumer purchasers. If within the applicable guarantee period, the appliance proves to
be defective by reason of faulty design, workmanship or materials, we undertake subject to
the following conditions to have the defective appliance (or any part or parts there of)
repaired or replaced free of charge.
1. The appliance shall have been purchased and used solely within either the UK or ROI
and in accordance with standard operating instructions and the technical and/or Safety
Standards required in the UK.
2. The appliance should be returned together with this guarantee and proof of date of
purchase promptly on being found defective at the purchasers risk and expense to the
authorised dealer from whom the appliance was purchased or to the nearest authorised
dealer. All enquires must be through such dealers.
3. This guarantee shall not apply to damage caused through fire, accident, lightning,
misuse, wear and tear, neglect, incorrect adjustment or repair, to damage caused
through installation, adaption, modification or use in an improper manner or inconsistent
with the technical and/or safety standards required in the country where this appliance
is used, or to damage occurred during transit to or from the purchaser.
4. If at any time during the guarantee period any part or parts of the appliance are
replaced with a part or parts not supplied or approved by us or of an objective quality
safe and suitable for the appliance, or the appliance has been dismantled or repaired by
any person not authorised by us, we shall have the right to terminate this guarantee in
whole or in part immediately without further notice.
5. The purchasers sole and exclusive remedy under this guarantee against us is for the
repair or replacement of the appliance or any defective part or parts and no other
remedy, including, but not limited to, incidental or consequential damage or loss of
whatsoever nature shall be available to the purchaser.
6. This guarantee shall not apply to batteries and any other items of limited natural life.
7. Our decision on all matters relating to complaints shall be final. Any appliance or
defective part which has been replaced shall become our property.
8. The guarantee period applicable to this product shall be 12 months.
Please keep these operating instructions with your receipt.
Panasonic Business Systems U.K.
Receipt No.

Date of purchase

Model No.

Serial No.

Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333

21

TG1100_1102_1103E(e).book Page 22 Wednesday, May 31, 2006 5:51 PM

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TG1100_1102_1103E(e).book Page
24 Wednesday,adipiscing
May 31, 2006 5:51ac
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Sales and support information
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Customer
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L For customers within the UK: 08700 100 076
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L For
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Republic
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01289
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L Visit
our
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for
product
information:
www.panasonic.co.uk
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L E-mail: customer.care@panasonic.co.uk
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Direct
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L Order accessory and consumable items for your product with ease and confidence by
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Care rhoncus.
Centre
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L Or go on line through our Internet Accessory ordering application at www.panasonic.co.uk
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L Most
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Customer Care Helpline Tel. No.: U.K. 08700 100 076 / R.O.I. 01289 8333
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Panasonic
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Panasonic House, Willoughby Road, Bracknell, Berkshire, RG12 8FP
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Copyright:
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All
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