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Any staff member can identify nonconforming laboratory work and report it to the Quality Manager. The Quality Manager fills out a form with details of the issue and may hold up the work or certificate. The nonconformance is evaluated, investigated, and recorded along with corrective actions on the form. The lab head and managers then evaluate the actions and decide if the work is acceptable, informing clients and recalling certificates if necessary.
Any staff member can identify nonconforming laboratory work and report it to the Quality Manager. The Quality Manager fills out a form with details of the issue and may hold up the work or certificate. The nonconformance is evaluated, investigated, and recorded along with corrective actions on the form. The lab head and managers then evaluate the actions and decide if the work is acceptable, informing clients and recalling certificates if necessary.
Any staff member can identify nonconforming laboratory work and report it to the Quality Manager. The Quality Manager fills out a form with details of the issue and may hold up the work or certificate. The nonconformance is evaluated, investigated, and recorded along with corrective actions on the form. The lab head and managers then evaluate the actions and decide if the work is acceptable, informing clients and recalling certificates if necessary.
1. Nonconforming laboratory work can be identified by any staff of the
organization and information is given to the Quality / Technical Manager immediately. 2. Quality Manager Fills up the nature of Nonconforming laboratory work on Nonconforming Laboratory Work Analysis format 4.9F-01, and if required the work and/or laboratory certificate is held up. 3. Non conformance is evaluated, investigated and recorded along with all corrective action taken on the Nonconforming Laboratory Work Analysis format 4.9F-01. The corrective actions are taken as per the section 4.11 of the Quality Manual. 4. Evaluation of the action(s) taken is done by the Lab Head/ Quality Manager / Technical Manager. 5. Quality Manager / Technical Manager take the decision about the acceptability of Nonconforming Laboratory Work and if necessary client is informed, and work/test certificate is recalled.