413 Court St. Apt.

A-3
Dover, DE 19901
(302) 399-6020
Sreed02212@wildcats.wilmu.edu

Sharonda Reed

Work Experience

January 2015-Present

Business Interface LLC.

Dover, DE

Workforce Development Trainer

Successful trainer/instructor, who delivers exceptional job readiness, occupational and basic life
skills course education to individuals receiving Temporary Aid for Needy Families (TANF).
Assist in the design of training modules and courseware; while conducting training sessions
specifically for BIs industry-based employment programs.
Monitor and research trends in the training industry and incorporate advanced methods in existing
and developing curriculums; while monitoring and evaluating effectiveness of programs.
Develop a library of training materials on the various modules, which includes training and
participant manuals, PowerPoint presentations, Internet-based training designs, i.e.; while
determining the best delivery methods for trainings.
Work closely with office supervisor Retention Specialist, and other Business Resource
Consultants to collaborate service projects and to assure quality case management.
Effectively implement program planning that meets the Department of Labor and Division of
Social Services contract policies and procedures.
Business Resource Consultant
Provide employment placement and training services for job seekers receiving Temporary Aid for
Needy Families (TANF) Program administered by the Department of Labor.

Successfully conduct Business Needs Analysis, in order to properly respond to business iron
benchmarks while identifying and assessing program participants for successful job placement.

Formulate employment plans, record all student job placements, interviews and job search
activities in computerized database; and assist the intake department with reporting clients Job
Search Job Readiness performance to Department of Labor and Division of Social Services.

Effectively manage and engage in other organizational activities and duties as assigned.

September-2012- September 2013

Central Delaware Habitat for Humanity

Dover, DE

Family Service Coordinator-AmeriCorps

Worked closely with the executive director, committees, families, and communities to ensure
successful organizational goals were met.

Managed, coordinated and administered family service/support programs; planned and conducted
research development; implemented program reports for overall evaluations.

Researched, planned and designed post-homeownership program that tailored workshops; and
created a resource referral directory to inform and guide those in economic need/crisis.

Conducted application intakes and interviews, with families to determine eligibility for services;
assisted with homeownership counseling, credit repair and financial planning.

Developed a standard contact data base from tracking and following up on community contacts in
the Neighborhood Revitalization area.

Successfully conducted surveys with community partners to help identify areas where housing
and community development solutions can intersect with the communitys identified needs.

Coordinated and scheduled meetings and events met and established relations with schools, civic
organizations, churches, and businesses to recruit advocates for partner families, while using
other marketing strategies and tools to promote the vision/mission of CDHFH.

January 2007- Januarary-2012

In House Ministries, Inc.

Dover, DE

Executive Administrator & Program Director

Successfully trained, hired, coached, and disciplined program employees and volunteers.

Worked closely with executive director, committee, and stakeholders to oversee the financial
department and performance of the organization; while managing and reporting bookkeeping,
financial budgeting, and data/reports.

Developed and performed marketing and outreach strategies to achieve goals, such as creating
website and social media pages; newsletters, brochures, and more.
Researched, designed, developed, and evaluated community program trainings and workshops,
such as personal and social development, job/career development, and community leadership.

Counseled and mentored individuals, youth, and families; scheduled and coordinated home visits,
meetings, interviews/appointments, and events for staff and families; along with other necessary
task assigned.

Managed and coordinated events and fundraisers to meet organizational goals and grant
requirements; while establishing strong relationships with residents, city officials and businesses
to successfully execute program plans.

Education

Wilmington University 09/2007-05/2014

Dover, DE

Bachelors of Science-Business Management

Wilmington University 05/2014-05/2016

Dover, DE

Master of Science-Administration of Human Services

References Available upon Request