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fall 2015
NIKKI DAVIS JENNIFER MARTINEZ DANIELLE VALADEZ MYRA WEAVER CARLOS FERNANDEZ
table of contents
executive summary
situation analysis
3-9
tea vs juice
consumer
creative history
competitors
product & brand
SWot analysis
3
4-5
6
7
8
9
Key Insights
10
target audience
11-12
measurable objectives
13-16
objectives overview
Market strategies & Tactics
communication strategies & TActics
Media strategies & Tactics
13
14
15
16
17
18
creative brief
19
creative executions
20-23
sources
22
TEA
Snapple has
shares in the
from 8.2%
current shares
JUICE
tea vs juice
Snapple has
shares in the
from 2.5%
current shares
decreased
RTD category
in 2010 to
of 7.7%
$5.3 billion
annual category revenue.
12
increased
Juice category
in 2011 to
of 3.2%
$13.6 billion
annual category revenue.
heartland
non-he artland
Yor
k
Ne
w
non-heartland
HEARTLAND VS NON-HEARTLAND
Heartland consumers have high brand awareness and
are Snapples heaviest buyers. Snapples overall performance volume, measured by cases sold, are mostly
equal in the Heartland and Non-Heartland areas, but volume in the Heartland is slightly higher. Considering that
the Heartland consists of nine U.S. cities, with New York
City accounting for 25 percent of the Heartland, Snapples volume and performance is significantly low in the
Non-Heartland areas. Snapples RTD Tea products have a
higher volume in the Heartland than in the Non-Heartland.
Snapples Juice Drink products have a higher volume in
the Non-Heartland compared to the Heartland area.
heartland
consumers
50%
50%
4
consumers
Based on a consumer data report from Spring 2014
gathered from GFK Research Portal Ltd., there were a
total of 237,011,000 people who reportedly consumed a
Snapple product within the last 6 months before the release of the report. Although the primary bulls eye target
age for Snapple consumers are 30-year-olds, reports
demonstrate that their strongest market are those 45-54
years old with a total number of 43,941,000 consumers.
relaxing
is the second
hydrating
most popular way to describe an ideal invented tea.
Suzie, 48
Sales professional
HH Income: $75K-$150
About:Since Suzie works as the head
marketing directorof a corporate
company, she undergoes a lot of stress
throughout her day. When Suzie gets home she likes to enjoy a
light, refreshing beverage that will help her unwind. She also
looks for products that has extra nutritional value so she can
continue to be healthy and excel at her job.
single-serve
lightly sweetened
added vitamins
health
claims
traditional flavored
5
creative history
Snapple has made efforts to increase brand performance by launching multiple advertising campaigns as well
as introducing new products to extend their brand. Snapple
acted on industry health trends by launching their Best
Stuff on Earth campaign. They used a mix of in-store
advertising, out-of-home advertising, traditional TV ads, as
well as social media efforts to promote their all-natural
label. They also created campaigns highlighting their unique
bottle and their infamous Snapple cap. In recent years they
narrowed their target to primarily New Yorkers in their Born
in New York, Made for Everyone campaign. Although they
continuously acted on increasing their brand, Snapple saw
their shares decline in 2014 due to lack of innovation (Euromonitor International 2015).
competitors
- Operating income of
$49.6 million
- Operating income of
$85.5 million
- Operating income of
$140 million
- Strong presence on
Instagram with over 140
thousand followers and
interactions.
product/brand
The demand for RTD Tea has increased throughout the years due to consumers preferring healthier beverages and perceiving RTD Tea as being a lower-calorie alternative,
according to Euromonitor International (2015). In March 2009, Snapple announced their efforts to reformulate their existing products to create a lower-calorie drink as well as using
natural ingredients, such as sugar, in place of high-fructose corn syrup in their RTD tea
products. In February 2012, Snapple launched their low-calorie alternative to their Half n
Half product, Diet Half n Half Lemonade Iced Tea, which was successful in expanding their market share, according to IBISWorld (2015). Snapple continued their efforts of
promoting a healthier beverage by launching new product packaging and introducing
Snapples Straight Up Tea in 2014, which contains only the few simple ingredients of
tea, water, sugar and natural flavors. Snapple has over 70 total products and flavors.
Snapple developed a brand image through their bottles unique charactaristics.
They are well-known for the snap of their bottle cap and Snapple facts featured
underneath. They are also known to go against the grain and have a quirky personality.
external internal
swot
strengths
weaknesses
Successfully went from a juice only company to a tea and juice company.
opportunities
threats
Competitors have a bigger following on social media platforms and have creative
brand-to-consumer interactions.
key insights
1
2
3
4
Snapple must position its product in a more creative way with a better media mix in order to reach
its audience.
Snapple must have more person-to-product interactions by being active on social and digital media,
and engage in public relations.
10
target audience
PRIMARY AUDIENCE
Meet Fred (30) and Laura (28). They met in college at San Diego State University
and have lived in San Diego, California ever since. Fred and Laura are not married, but
are planning to be. Although they do not have children, they consider their two
Golden Retrievers their babies.
Fred works as a marketing manager at a small business and Laura is a
photographer for a magazine. With their annual incomes they are able
to live comfortably in suburban San Diego.
Fred and Laura try to stay active as much as they can. They enjoy
going to the gym together. Fred usually lifts weights, while Laura
participates in yoga, pilates, or spinning classes. They spend a lot
of time doing outdoor activities such as running, hiking, paddleboarding, biking and walking their dogs.
Fred and Laura live off of caffeine and drink coffee or energy
drinks throughout the day.They are concious of what they eat
and are referred to as label-lookers by their friends. Their
favorite grocery stores are Whole Foods, Trader Joes and
Safeway.
They are avid media users and are on major platforms: Facebook, Instagram and Twitter. They read
online magazines like Cosmopolitan, BuzzFeed, GQ,
Entertainment Weekly, Mens Fitness and Modern
Bride and they follow various special intererst
blogs and vlogs. They enjoy watching television
series together such as The Game of Thrones,
The Bachelor, Empire, The Voice, New Girl,
Scandal, How to Get Away with Murder and
The Walking Dead.
11
target audience
SECONDARY AUDIENCE
12
objectives overview
marketing objectives
PRIMARY
Increase purchase frequency in primary target audience from 1x to 3x per year by 2018.
SECONDARY
Increase purchase frequency in secondary target audience from 9x to 10x per year.
communication objectives
PRIMARY
SECONDARY
Increase top-of-mind awareness from 50 percent to 75 percent with heavy Snapple users in secondary
target audience by 2018.
media objectives
PRIMARY
SECONDARY
13
marketing objectives
marketing objectives
PRIMARY
Increase purchase frequency in primary target audience from 1x to 3x per year by 2018.
SECONDARY
Increase purchase frequency in secondary target audience from 9x to 10x per year.
strategy 1
Increase product sales of Snapple in primary and secondary audiences with sales promotions.
tactic 1
Feature 15% off digital coupons for 6-pack cases of Snapple that consumers can use towards their next purchase. These will run as Facebook ads and banner ads on Cosmopolitan.
com, GQ.com, Shape.com, EW.com, Allure.com and TravelWeekly.com. Users can download
the coupon to their phone, have it sent to their email or print it out.
strategy 2
tactic 1
Promote 5 Night Jungle Bay Resort and Spa Dominica Getaway on Snapple bottle labels in Western
DMA states. Have five random Snapple caps feature a sweepstakes winner. Promote the sweepstakes on social media accounts. Create 30-second spot TV commercials promoting the sweepstakes on ABC, CBS, Discovery Channel, Travel Channel and TBS.
14
communication objectives
communication objectives
PRIMARY
SECONDARY
Increase top-of-mind awareness from 50 percent to 75 percent with heavy Snapple users in secondary
target audience by 2018.
strategy 1
tactic 1
Place Snapple kiosks in high foot-traffic areas in our target cities that ask passer-biers to fill in the phrase to
receive a free Snapple. The featured phrases will have weird laws about the particular state that they live in.
tactic 2
Have funny state law facts on Snapple caps.
tactic 3
Create in-store Snapple displays that have cardboard cut-outs of states with little-known facts
about the state the displays are located in.
strategy 2
15
media objectives
media objectives
PRIMARY
SECONDARY
strategy 1
tactic 1
Snapple product placement in target audiences most watched television series: The Walking Dead, Empire,
How to Get Away with Murder and Scandal.
strategy 2
strategy 3
tactic 1
Run full-page print ads in Cosmopolitan, GQ, Shape, Entertainment Weekly and
Travel Weekly.
16
FEB
MAR
APR
M AY
JUN
JUL
AUG
SEP
OCT
N OV
DEC
T OTA L
$5,170,800
Cosmopolita n Full-Page Ad
$268,515
$268,515
$268,515
$268,515
$268,515
$1,342,575
GQ Full-Page Ad
$192,027
$192,027
$192,027
$192,027
$192,027
$960,135
$204,900
$204,900
$204,900
$204,900
$204,900
$1,024,500
$26,795
$26,795
$26,795
$26,795
$26,795
$323,000
$161,500
$161,500
$323,000
$323,000
$323,000
$1,615,000
$853,737
$1,015,237
$1,015,237
$323,000
$10,246,985
BRANDED ENTERTAINMENT
$100,000
$200,000
$100,000
$200,000
$100,000
$100,000
$122,975
$100,000
$10,000
$10,000
$10,000
$100,000
$100,000
$200,000
$100,000
$100,000
$300,000
$40,000
$10,000
$120,000
$120,000
$2,000,000
$2,000,000
$40,000
$120,000
$40,000
$120,000
$200,000
$100,000
$100,000
$50,000
$2,010,000
$130,000
$130,000
$2,083
$2,083
$2,083
$200,000
$202,083
$300,000
$300,000
$160,000
$160,000
$160,000
$160,000
$160,000
$2,083
$2,083
$2,083
$2,083
$2,083
$2,083
$2,083
$200,000
$200,000
$200,000
$200,000
$200,000
$200,000
$200,000
$202,083
$362,083
$362,083
$362,083
$362,083
$362,083
$202,083
$3,220,000
PUBLIC RELATIONS
Inter active Kiosks
Color Ru n Sponsorsh ip
$2,083
SALES PROMOTION
$2,083
$2,083
$800,000
$2,083
$24,996
$1,600,000
$2,083
$2,083
$2,424,996
In-Store Cut-outs
$38,056
$38,056
$38,056
$38,056
$38,056
$38,056
$38,056
$38,056
$38,056
$38,056
$38,056
$38,056
$456.672
Facebook Ads
$60,000
$60,000
$60,000
$60,000
$60,000
$60,000
$60,000
$60,000
$60,000
$60,000
$60,000
$60,000
$720,000
$3,500
$3,500
$3,500
$3,500
$3,500
$3,500
$3,500
$3,500
$3,500
$3,500
$3,500
$3,500
$42,000
$101,556
$101,556
$101,556
$101,556
$1,233,672
$101,556
$101,556
$101,556
$101,556
$101,556
$101,556
$101,556
$116,556
OTHER
ON
OFF
$15,000
$15,000
18.8%
TRADITIONAL
14.2%
BRANDED ENTERTAINMENT
PUBLIC RELATIONS
SALES PROMOTION
59.8%
7.2%
Production Costs
$1,712,565
$2,568,847
Conti ngency
$3,211,060
O the r T ota l
$7,492,472
TOTAL COST =
$24,618,125
The campaign will start in January 2017 and run throughout the year till December 2017. The campaign will follow a pulsing schedule. Advertising will be heaviest in the warm, summer months of May, June, July, August and September.
The Jungle Bay Resort Getaway sweepstakes will be advertised from March
to June on spot TV commercials and five winners, one per DMA state, will be
selected in early August.
Other sales promotions will run continuously throughout the year and will be
offered nationally.
Snapple will be a premium sponsor for the 2017 Color Run and will appear at
the events taking place between the months of March and October.
Five interactive kiosks will be placed in seven DMAs for two months and
then moved to 8 new DMAs for another two months. This will take place
from May to September.
Product placements will occur during mid-season of the designated television shows, which are typically October, November, February,
March and April. These shows will air nationally. Sponsored content and
print ads will be placed during summer months from May to August.
We will market to the top 15 designated marketing areas (DMAs) in the Western part of the U.S.
Dallas, TX
San Francisco, CA
Los Angelos, CA
Houston, TX
Phoenix, AZ
Seattle, WA
Denver, CO
San Diego, CA
San Antonio, TX
Salt Lake City, UT
Colorado Springs, CO
Las Vegas, NV
Albuquerque, NM
Tucson, AZ
El Paso, TX
18
creative brief
PROJECT OVERVIEW
Create a n ad c a m p a i g n th at he l ps Sn a pp le re ac h a w ide r a ud ie nce, f ocusi ng on the a udie nce
th at is outsi de S n a pple s he a r t l a nd . Th is c a m p a ig n w il l i nc re ase product a wa reness a nd i ncrease sa le s ac ross the n ati on .
1.1 Target Audience
Our target audience are 25-34 year olds who are living in suburban areas in the Western US. They are college graduates with high annual income. These induvial are health conscious, active, and spend a lot of time outdoors. They are
on major social media platforms like Instagram, Facebook, and Twitter.
1.4 Tone
Snapple will be shown in a quirky and adventurous light and as a care-free brand that is considered a healthier
choice among other beverages. The brand wants to promote a healthier lifestyle, full of laughter and adventure.
1.5 Timing
The campaign will be run from January 2017 thru December 2017 and it will be centered in the summer months.
19
creative execution
*Snap*
win a trip to
jungle bay resort
Women finds herself being
pampered in begins
a beautiful
Commerical
with resort.
woman
working out.
*ambient background sounds*
20
creative execution
interactive kiosk
In-Store CUt outs
IN NEVADA
It is illegal to
DRIVE a CAMEL
on the highway.
21
sources
Mintel. (2015). Tea and RTD Tea US July 2015. Retrieved on October 6, 2015 from Mintel
Academic database.
About AriZona Beverages - AriZona Beverages | Americas No. 1 Selling Iced Tea Brand. (n.d.).
Retrieved October 5, 2015.
Euromonitor International Inc. (2015, March). RTD tea in the US. Retrieved October 3, 2015 from
Passport GMID database.
Euromonitor International Inc. (2015, March). Dr pepper snapple group inc in soft drinks (USA).
Retrieved October 3, 2015 from Passport GMID database.
Euromonitor International Inc. (2015, March). Juice in the US. Retrieved October 3, 2015 from
Passport GMID database.
Ferolito, Vultaggio & Sons History. (n.d.). Retrieved October 5, 2015. Lipton Tea. (n.d.). Re
trieved October 5, 2015.
GfK Mediamark Research & Intelligence. (2014, Spring Product Report). Product: Beverages
ready to drink iced tea brank in last 6 months: Snapple: Adults. Retrieved from MRI Media
mark Reporter database.
IBISWorld. (2015). RTD Tea Production US (IBISWorld Industry Market Research). Retrieved
October 3, 2015 from IBISWorld database.
IBISWorld. (2015). Juice Production US (IBISWorld Industry Market Research). Retrieved
October 3, 2015 from IBISWorld database.
Snapple (2015). 2015-2016 Snapple case study. Retrieved October 3, 2015.
About AriZona Beverages - AriZona Beverages | Americas No. 1 Selling Iced Tea Brand. (n.d.).
Retrieved October 5, 2015.
Statista. (2015). US Market Share of Liquid Refreshment Beverages By Segment. Retrieved
from http://statista.com
Statista. (2015). Tea Market in the US Statista Dossier. Retrieved from http://statista.com
Phillips, J. (2014, December 1). RTD Tea Production in the US. Retrieved October 5, 2015 from
IBISWorld database.