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TIME ZONE 1

SCHOOL OF THE BUILT ENVIRONMENT


Construction Management and Surveying

D31PO
People and Organisation Management in the Built Environment
August diet 2013/14

Duration: 2 Hours

Answer ALL FOUR questions


All questions carry equal marks

DO NOT REMOVE THIS PAPER FROM THE EXAM HALL

Heriot-Watt University

People and Organisation Management

D31PO 2013/14

Question 1
Explain the four main tasks of management, and discuss their implication for
top, middle and low levels managers in a large organisation.
(25 marks)
Question 2
Compare and contrast transactional and transformational leaderships. Explain
the situations that each of them might be more suited for.
(25 marks)
Question 3
Explain the five conflict management approaches and discuss what situations
each of these approaches is most suited for.
(25 marks)

Question 4
If it ain't broke, don't fix it. This well-known saying implies that if something is
working adequately well, leave it alone. Does this mean that an organisation
should only make changes when they are in trouble? Discuss.
(25 marks)

END OF PAPER

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