Jocelyne Gonzalez

3601 Parkview Ln.#17A Irvine, CA. 92612 (818) 388-5313 jocelyg3@uci.edu

EDUCATION University of California, Irvine
B.A. Criminology, Law and Society
B.A. Education Sciences
Minor in Chicano Latino Studies
EXPERIENCE
The Hill Sales Associate/ Supplies Department
Develop positive customer relationships through friendly greetings and excellent customer service
Merchandise clothing according to store requirements for daily customers and special sales
Stock clothing counters and supplies and organize displays

January 2018

Nov. 2013 Present

Menchies Frozen Yogurt Team Member

Operated a cash register and counted payment transactions to insure cash payments matched computer records
Supported off site community and charity events to increase brand awareness by participating in fundraisers
Stocked and replenished merchandise according to store merchandising layout

Summer 2015

Ross Dress for Less Cashier

Efficiently processed transactions to keep customers flowing through check-out aisles
Balanced out cash drawers at the end of every shift and notified shift lead of cash drops or large bills
Resolved customer complaints and provided immediate customer service
Suggested various items based on customer needs to improve department

Summer 2014

VOLUNTEER EXPERIENCE
Girls Leading Our World, G.L.O.W. House
Sept. 2015 Dec. 2015
Mentored a group of six girls, from ages nine to twelve
Helped my group of girls develop interpersonal and leadership skills
Created enriching activities that allowed the girls in the program to express themselves through art, writing and poetry
Neighborhood Legal Services of Los Angeles
Worked directly with litigants; Assisted them with divorce, custody, visitation, parental rights and name change
Assisted litigants complete court documents for family law and housing law matters
Inputted intake forms into the system, typed law matter documents and made copies
Mary Immaculate Catholic Church
Assisted with planning and coordination for daily services as needed
Helped create decorations for weekend Church events
Organized school supplies boxes for confirmation students
Meet Each Need with Dignity M.E.N.D.
Organized and sealed about 450 letters to mail out
Greeted donors and inspected and processed donations
Prepared donation items for display in the M.E.N.D. shop; Kept inventory replenished
EXTRACURRICULAR ACTIVITIES
Latino Business Student Association University of California, Irvine
Active Member
Attended an L.B.S.A. conference focusing on professional development
Attend weekly meetings and various workshops that are provided
Participate in community service events that are provided within the club
Skills

Languages: Fluent in Spanish

Honors/ Scholarships
Deans Honor List, University of California Irvine Fall 2015
Project G.R.A.D. Scholarship, San Fernando High School Fall 2013 Present

Summer 2015

June 2014

December 2013

April 2015 Present