09/03/2016

1BestarinetSelfcareCloudCRM
SJK(T)LDGKEMAYAN

USERMANAGEMENT

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ADUANPENGGUNAANIDDANPASSWORDADMINSEKOLAHTIDAKDAPATBERLOGIN

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CaseOverview

Chronology

UserCode: CBDA099

ReportedBy:

UserName: SJK(T)LDGKEMAYAN

Telephone: 092407125

CustomerType: School

Email: sjktldgkemayan@gmail.com

BaseStation: https://1bnselfcare.yes.my/?entryPoint=SchoolBSID&scode=CBDA099
CaseInformation
CaseNumber: 142508
OTRSTicketNum:

Status: Open
FlagType: Normal

IssueTitle: ADUANPENGGUNAANIDDANPASSWORDADMIN
SEKOLAHTIDAKDAPATBERLOGIN
ProjectType: FrogAsia
Device: OCPE
Type: IncidentSelfCare

SupportTeam: HelpdeskL1
Remedy:
Severity: MOESev4
IsNetworkIssue:

Category:

FCR:

SubCategory:

ParentTicket:

Subsubcategory:

UKBugTicketNumber:

Remarks:

CaseLoggedBy: SJK(T)LDGKEMAYAN

Source: SelfCare

Scope: WithinScope

IncidentReportDate: 0903201610:43

IssueConfirmationDate:

OpenedTime: 0903201610:43

Resolved/ClosedDate/Time:

Language: Malay
IncidentAgeing: 0
Description: VANAKAMDANSALAM1MALAYSIA

CallbackVerificationDate:
ResolutionTime:
InternalPriority: Priority3

Adalahdenganhormatnyaperkaradiatasdirujuk.
2.SayayangbernamaKanagavalliEngandurai,guru
ictSJKTLadangKemayanKodSekolahCBDA099
dimintapihaktuanuntukdiberiperhatiandalam
perkaradiatas.
3.Dukacitanyadimaklumkanbahawasekolahkami
menhadapimasalahdalampenggunaaniddan
passwordadminsekolah.Iddanpasswordyangkami
terimatidakdapatberloginsemenjaktahunlepas.
SayamemohonagarpihakYTLmenyelesaikan
masalahinidengankadarsegera.
4.Kerjasamapihaktuandidahuluidenganucapan
ribuanterimakasih.
sekian.
"BERKHIDMATUNTUKNEGARA"
Yangmenurutperintah,
KANAGAVALLIENGANDURAI
GURUICT
SJKTAMILLADANGKEMAYAN
28380KEMAYAN,PAHANGDM
TEL:092407125
EMAILSEKOLAH:vleadmin.cbda099@yes.my

https://1bnselfcare.yes.my/index.php?module=Cases&action=DetailView&record=a9211b0f5a9d940eb2cd56df8d8ab1d5&print=true

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09/03/2016

1BestarinetSelfcareCloudCRM
EMAILSEKOLAH:sjktldgkemayan@gmail.com
EmailContent:

ActionTaken
OnsiteScheduleDate:

Rescheduled: No

OnsiteRescheduleDate1:

OnsiteRescheduleDate2:

InternalCommunication:

ScheduleRemarks:

Resolution
Resolution:

RCA:

SignoffObtained: No
IssueDeviceActual:
IssueTypeActual: NoIssueFound
IssueDescriptionActual:

NoIssueFound:

https://1bnselfcare.yes.my/index.php?module=Cases&action=DetailView&record=a9211b0f5a9d940eb2cd56df8d8ab1d5&print=true

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