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STANDARD OPERATING PROCEDURES

FOR
HUMAN RESOURCE TRAINING (NEEDS IDENTIFICATION & FULFILLMENTS)

QUALITY PROCEDURE

HR/ TRAINING
(TRAINING NEEDS IDENTIFICATION & FULFILLMENT)

Issue No. :
Issue Date :
Rev. No.
:

Owner: M R

01
December 15th 2009
00

Authorized by: C E

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STANDARD OPERATING PROCEDURES


FOR
HUMAN RESOURCE TRAINING (NEEDS IDENTIFICATION & FULFILLMENTS)

DISTRIBUTION LIST
Copy No.

Owner: M R

Issued to (Designation)

Authorized by: C E

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STANDARD OPERATING PROCEDURES


FOR
HUMAN RESOURCE TRAINING (NEEDS IDENTIFICATION & FULFILLMENTS)

AMENDMENT SHEET
Revision
No.
Date

Owner: M R

Issue No.

Page No

Nature of
Amendment

Authorized by: C E

Approved by

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STANDARD OPERATING PROCEDURES


FOR
HUMAN RESOURCE TRAINING (NEEDS IDENTIFICATION & FULFILLMENTS)

1. Purpose
The purpose of this procedure is to provide a system for the
identification and fulfillment of training needs of the staff and
monitoring the effectiveness of any training provided.
2. Scope
This procedure applies to all training programmes provided to staff.
3. References
Quality System Manual
4. Definitions
Training Manager: A member of the staff designated by Chief
Executive to centrally co-ordinate training / MR.
5. Procedure
Procedure Owner:

MR (Manager Representative)
TM (Training Manager)

Step - I.

Notification of Training Needs


Training Manager sends a notification on Form F-4.1 to all the
managers, requesting them to provide the annual training needs
for all the staff in their respective departments. The concerned
manager will submit filled F-4.2 to training manager.

Step - II.

Review of the Training Needs


The Training Manager/ QMR carries out a review of the
received training needs with the concerned Managers.

Step - III.

Prioritisation of training needs


QMR prioritises the reviewed training needs in consultation with
Manager Admin and prepares a training schedule.

Step - IV.

Owner: M R

Obtaining Estimates
The Training Manager identifies a suitable training provider and
obtains an estimate of the training cost for each department. The
Training Manager consolidates the training cost estimates into a
budget cost of training for the coming year & submits to Chief
Executive.

Authorized by: C E

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STANDARD OPERATING PROCEDURES


FOR
HUMAN RESOURCE TRAINING (NEEDS IDENTIFICATION & FULFILLMENTS)

Step - V.

Approval by Managing Director


The Chief Executive discusses the proposed training budget
with MR / Training Manager and if necessary with the
department managers. He also discusses availability of funds
with Manager Finance & approves the training on Form F-4.3.

Step - VI.

Information to concerned Managers


After approval by Chief Executive, the QMR notifies all the
managers about the schedule of the training courses and asks
the managers to confirm the availability of the trainees as per
schedule. The managers inform the individual staff members
and confirm that the trainees will be available on the required
dates.

Step - VII.

Training conducted
The training is conducted as per approved schedule and
attendance sheet filled on Form
F-4.4. At the end of the
training, the MR obtains the comments from the trainees on
Form F-4.5.

Step - VIII.

Records
MR maintains the records on Form F-4.6.
Associated Documentation
F-4.1
F-4.2
F-4.3
F-4.4
F-4.5
F-4.6

Owner: M R

Training Needs Request Form


Annual Training Needs Submission Form
Approved Training Needs Form
Attendance Sheet
Training Feedback Form
Training Record Form

Authorized by: C E

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STANDARD OPERATING PROCEDURES


FOR
HUMAN RESOURCE TRAINING (NEEDS IDENTIFICATION & FULFILLMENTS)

F-4.1
To:

Date:___________

Manager Finance
Manager Technical
Manager Marketing
Manager Purchase
Subject:

Submission of Training Needs


Reference training procedure P-4, Para 5.1

Dear Sir,
Kindly provide training needs of your __________ departments to the
undersigned by --------------.

____________________
(Name & Designation )

Owner: M R

Authorized by: C E

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STANDARD OPERATING PROCEDURES


FOR
HUMAN RESOURCE TRAINING (NEEDS IDENTIFICATION & FULFILLMENTS)

F-4.2

ANNUAL TRAINING NEEDS SUBMISSION FORM


(For the financial year ....)
TO,
Head of Quality Department

Subject: Submission of Training Needs


Dear Sir,
Reference your letter No: _______regarding training needs dated ___________
The training needs for department are as under:
a)

..

b)

..

c)

..

d)

..

e)

..................................................................

f)

...................................................................

__________________
(Name)

_________________
(Signature)

__________________
(Designation)

_________________
(Stamp & Date)

Owner: M R

Authorized by: C E

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STANDARD OPERATING PROCEDURES


FOR
HUMAN RESOURCE TRAINING (NEEDS IDENTIFICATION & FULFILLMENTS)

F-4.3
APPROVED TRAINING NEEDS FORM
(For the finical year ....)

Department

Trainees

Nature of Training

Duration

Technical

Marketing

Purchase

Training Needs Received from Various Departments


C.E.O Approval: ...

Sign: ..
Date: ..

Owner: M R

Authorized by: C E

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STANDARD OPERATING PROCEDURES


FOR
HUMAN RESOURCE TRAINING (NEEDS IDENTIFICATION & FULFILLMENTS)

F-4.4
ATTENDANCE SHEET
(Training)
______________________
____________
COURESE TOPIC

Date

TRAINING BODY / TRAINER


NAME: ----------------------------------------

Duration : ____ hrs.

DESIGNATION: ----------------------------

Attendees: ____ nos

Internal / External -------------------------Sr. No.

Participant Names.

Designation.

Department.

Signature.

1)

..

..

..

2)

..

..

..

3)

..

..

..

4)

..

..

..

5)

..

..

..

6)

..

..

..

7)

..

..

..

8)

..

..

..

..

..

9)

..

10)

..

..

..

11)

..

..

..

12)

..

..

..

13)

..

..

..

14)

..

..

..

15)

..

..

..

__________________
(Signature MR)
Owner: M R

_________________
(Signature Trainer)
Authorized by: C E

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STANDARD OPERATING PROCEDURES


FOR
HUMAN RESOURCE TRAINING (NEEDS IDENTIFICATION & FULFILLMENTS)

F-4.5
TRAINING FEEDBACK FORM
1.

Name of the Trainee.

2.

Course Name.

3.

Duration

4.

Topics Covered

5.

Name of the Tutor.

Comments of the Trainee...

Excellent

Good

Satisfactory

Date: ..

Unsatisfactory
Sigs: ..

Comments of the Concerned Manager .....

Date: ..

Sigs: ..

..
Manager Training Signature

Owner: M R

Authorized by: C E

Page 33

STANDARD OPERATING PROCEDURES


FOR
HUMAN RESOURCE TRAINING (NEEDS IDENTIFICATION & FULFILLMENTS)

F-4.6
TRAINING RECORD FORM
______________________
____________
COURESE TOPIC

Date

TRAINING BODY / TRAINER


Name: ..

Course Duration: ____ hrs.

Qualification: .

Total Attendees: ____ nos

Designation:

Employed Since: ________

Experience:
Main Responsibilities: ..

Date.

Course Descriptions.

Duration.

Trainer.

Internal /External.

..

..

...

..

..

...

..

..

...

..

..

...

..

..

...

..

..

...

..

..

...

..

..

...

..

..

...

..

..

...

..

..

...

..

..

...

..

..

...

..

..

...

..

..

...

Owner: M R

Authorized by: C E

Page 34