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Organisations that help the Consumer

Name: ________________

1. (a) What does NCA stand for?


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(b) List 4 functions of the NCA
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2. (a) What is an Ombudsman?
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(b) How does the Ombudsman help Consumers?
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3. Write down three functions of the Consumer Association of Ireland (CAI)
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4. What is the maximum compensation available through the small claims
procedure?
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5. How do the following organisations help the consumer?
(a) The Advertising Standards Authority of Ireland (ASAI)
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(b) Trade Associations
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